Bought a set of ear buds and they do not connect properly. Either the left or right will connect but not both!Staples has no remedy to this as they do not take product back if broke!Do not recommend this company as I can only imagine the profit they are turning do to no returns!They would not even give a suggestion to remedy the problem!
Google says Staples closes at 8pm. I went at 6:45pm only to find the doors locked and a sign stating they are open until 6pm. Correct your hours online or follow what is posted online.
Dalton in printing was fantastic! I came in with a few minutes to spare before closing and he got me in and out in no time. His assistance was much appreciated and professional! Thanks Dalton!
I love Staples and its products. However every since Lee was the manager of the store its gone downhill. My husband and I are not young and tech savvy. When we went into Staples for a replacement battery, the young guy said we had to go online and order it ourselves. How do we install it? My sister had the exact same experience on Friday. The customer service is lacking. Older customers need more hands on help than millennials. Im not sure what their job is if it isnt customer service. Maybe its corporate policy, but I get better service from Best Buy. Im glad Lee got a promotion, but we miss him in Manhattan KS.
Awesome servicesAnd great customer service
If I could choose another Staples, (I would) unfortunately this is the only local Staples in the Manhattan Area. My complaint is that they never have the ink I’m looking for, or if they do as it says “online.” their response is (we just got inventory today, and it hasn’t gotten on the shelf) come back later and check with us or “call.” Ahead of time.Uhm......Ok 😂
Manager (female) needs help with customer service. Visited store on Dec. 6th. I was not pleased with photo cards and manger basically told me too bad. Please provide better customer service.
Had the wonderful opportunity to be checked out today by a guy named Cooper. He was very friendly and greeted us with the biggest smile I’ve seen all day! He was very personable and made my day. I will definitely be back to this store again.
Ive used them often for their print services - making booklets, binders, laminating, etc. - their products generally turn out good. The problem Ive had with them is that EVERY single time Ive ordered something, it comes back wrong in some manner. Theyve always been helpful in fixing the problem, but the fact it happens in the first place and involves an extra trip back is an issue.
Not the place to go if you need a lot of copies made. They advised me that they can not receive emails for printing anymore and that I would need to do each one individually on the printer myself. Either way, go to UPS at 1310 Westloop Pl, Manhattan, KS 66502. They took care of me and didn’t have a problem.
Great office supplies and deals. They also have office and print solutions section. I have been able to get full color poster printed on same day with exceptional rate and excellent quality. Their price match gurantee with other local and online retailers especially amazon is awesome. They have very knowledgeable staff. They helped me to find my requested items quickly to complete my shopping and print service.
Went to ship a package off through ups at staples, the the place was understaffed. There was one person trying to help 3 groups of customers at once. Then he got additional help from a sales associate. This guy had no clue on how to work the system. And eventually he got frustrated and left from behind the desk, and walked off on me. I tried looking for the store manager but she was swamped. Horrible customer service.
What a well run establishment! They always have exactly what I need. Super friendly staff and knowledgeable of products. Thank you guys!
The sales manager helped me pick out tablets for my kids. I am not a tech person at all. He explained everything so even I could understand. Very, very friendly and knowledgeable. I also used them for printing a couple weeks ago and had the same awesome experience then.👍👍
I went in to get the nanotech glass screen protection, They installed it for free and showed me how to do it while doing it. It was an amazing service and I enjoyed talking with the associate who helped me while waiting for the protector to dry. Very good!
Is Staples against the Americans with Disabilities Act of 1990 that prohibits discrimination based on disability? My disability was ignored regarding a mask because “it’s our policy”.
The staff here are very helpful and very friendly. The prices are very reasonable and I would recommend this place to anyone! They have a user friendly website and I wish I wouldve went here a long time ago.
Went into the store with a service dog and was harassed by the manager. He demanded I produce paperwork why I have a service dog. After telling him the correct regulations, he maintained a hostile attitude.
Usually find what I am looking for when I go there,
Great place to go for office supplies. The workers are always friendly and willing to help.
Rachel is the BEST!!! I messed up my order somehow and she could tell I was in a time crunch and took care of my order personally and in the most timely manner! Couldnt thank her enough!!!!!
They matched the price of the lc103 ink with Amazon after showing them the scan price. Let just say I was happy
Today, 1/15 was great I was greeted and then allowed to get my items
Thank you Kennedy and the marketing staff!
Great service.. price matching is awesome
Custom ordered a Hewlett-Packard Color LaserJet Pro MFP 477 printer in the store and they sent an OfficeJet 8720 to the store 2 days later, not even close to being the same printer. Going to try my luck at Best Buy. After talking to customer service they re-ordered the printer and gave me a small discount off the price.
Bad sales person; at first. Then another salesman stepped over, assisted me in what I wanted to do and got me squared away. His name is Jon. Da## Good Job! Thanks.😉
Ive always been impressed with the staff here. Thank you for all your help over the years.
Great place to get your office material but is a little pricey on somethings.
They are always very pleasant and helpful.
They always have exactly what we need!
Thanks A Good PlaceFor Sure
Awesome place, great help, and very friendly employees. Thank you Staples.
I went in to use the UPS services. Thanks Staples staff, service was excellent.
Package shipping for ups was easy and, no line
Updated review: staff informed me they no longer want my business unless I wear a face covering. This wasnt an issue last week.
Most courteous service around.
Great store. Friendly staff
Rude and not helpful. Not ONE person asked me if I needed help and I had a cartload full!!
Had exactly what I needed.
Helpful staff, good deals.
Very great customers service
Very nice, staff is helpful
Every singles time I try to print posters for conferences at Staples they screw up.
Its ok it is a place to FAX if you need to.
Staff has always been helpful.
Very helpful and knowledgeable
Not enough available cashiers and customer service representatives.
Super customer service in tech department!
Thank you
Excellent!