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AutoZone Auto Parts
615 Fort Riley Blvd, Manhattan, KS 66502, United States
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AutoZone Auto Parts
Comments
Al
Review №1

Supremely helpful. Went out of their way to get me what I needed. Shop here please.

Ma
Review №2

Usually really friendly and knowledgeable staff. Always helpful when Ive gone and depending what youre doing can work In the lot.

Ro
Review №3

Austin was VERY helpful in figuring out what my problem could be with my car. He went above and beyond in helping me. I always recommend Autozone to others because the staff is always helpful and knowledgeable.

Jo
Review №4

This is the worst, most incompetent customer service I have experienced. My daughter has a Ford Taurus, and the cashier told her that GM DEXCOOL is compatible with what she already has in the vehicle. When I went back in tonight to try to get the correct product, the cashier insists that GM DEXCOOL is compatible with Ford products and then walks off and refuses to talk to me.

Je
Review №5

My battery died on a road trip out to Colorado and they helped me install and get back on the road. Very helpful and I highly recommend!

Ki
Review №6

Extremely friendly sales staff willing to do almost anything for you

Mi
Review №7

Good price for a new battery

Ed
Review №8

I love the fact that you go here and they can help you find out why your check engine light is on, free of charge.

No
Review №9

Good parts and prices. Employees are very helpful.

Be
Review №10

Had a problem with the connection of my battery. A younger man check my battery, assessed the problem and even gave me a small part for free. He was very helpful and kind as well as efficiently taking care of the problem. Was very pleased!

Da
Review №11

Had my battery tested and it needed replaced. Very quick service.

st
Review №12

I took a battery in to have it charged and tested, they only charged, I asked them if the battery was good and was told that alll they did was charge it didnt want to bother them by asking them to test it

Ky
Review №13

1 star was the least I could give them. Drove 30 minutes x3 for the same part and they kept getting it wrong. Drove to NAPA got the correct part the first time around.

Ry
Review №14

I always get the best service and the employees always go above and beyond to help me with whatever I need. The manager, Felix is the most professional person that I have encountered. Hes knowledgeable and highly proficient in his position. Great manager, great staff, awesome store.

Ma
Review №15

Clean store. Knowledgeable and friendly staff

Sh
Review №16

They have great customer service. I was in and out quickly.

Ja
Review №17

DrayYour Comrades heard you this store dont want veteran patrons we can work with that. You mentioned you had a condition and the Governors order has an exempt clause you fall under. Acts like this remind me of Hitlers rule regardless what fluff the owner writes. Advance Auto will help you, they understand what some sacrifice for the freedom of others and will not spit in your face.

Ci
Review №18

Inept, had to come in several times to get the correct part.

Ju
Review №19

Extremely slow. Two people on duty, but only one person works a register. After being the next person in line for 10 minutes, I sat my stuff down and went across the street to O’Reillys and was in and out in less than a minute.

Je
Review №20

Love coming to autozone for all my car needs. This on is amazing because the workers are always there to ask if you need help and they’re down to help you too.

lu
Review №21

Great service. Sometimes theres a long line but its just like everything else. 5 stars overall. Shout out to Felix 👊👊👊 hes the spanish speaking people helper. A huebo cabron 💪

Ja
Review №22

Well other than the obvious fact that you might need to be knowledgeable in auto accessories and have reasonable experience in the field, you should borderline belittle your customers for not knowing something you know.

Fr
Review №23

Great service. Fast and freindly

De
Review №24

Very helpful - as always!

aa
Review №25

Been getting parts there for years. Friendly staff

Do
Review №26

Great store, real helpful. The manager Bridgett is the best.

Gu
Review №27

Nice Customer service

Ph
Review №28

Quick, easy and friendly staffed 😊

Ra
Review №29

The staff was incredibly helpful.

Dr
Review №30

I stopped in to purchase parts for my vehicle today. I was offered a mas and informed them I do not want one I fall under the governers exemption clause the person I was talking to seemed ok with it then another associate came with a mask in hand and said here ya go. I got annoyed yes but who wouldnt. He tried saying we get a fine.. bull not when the customer cant wear a mask. I told he he lost money and proceeded to the door and his reply was not really. It is evident this business does not care about disabled veterans nor their patronage. They lost my business forever.

Lo
Review №31

Love this place

Ca
Review №32

Felix is awesome! Helped me run diagnostics on my car, replaced the part real quick. Also helped resolve an issue from earlier in the month I had at the store. Great store, super helpful!

Ka
Review №33

Great an friendly

Ma
Review №34

Best place for auto parts!

Er
Review №35

Needed new battery

Br
Review №36

Outstanding! Made sure I had everything I needed and then some. Very, very good help The managers first name was Bridget and she does an amazing job I was very impressed.

La
Review №37

I took my car battery to AutoZone to have my battery tested and charged

Ch
Review №38

Ryan L and Chad were so awesome! They went above and beyond to help my brothers and I. It was pretty much closing time and they did everything they could to figure out what was wrong with my moms car. We were stranded. Thanks for the superb customer service. Definitely recommend Auto Zone

Os
Review №39

Didnt like the customer service. I was waiting to be helped and someone walked in while I was next in line was immediately helped before me. I was upset.

Cy
Review №40

Great customer service. Fast and knowledgeable help. Pleasant sales people. Fair prices. Great experience. Will DEFINITELY keep shopping there again.

dr
Review №41

Very helpful crew here. I only needed some bulb grease, which they had of course, but I asked if they would be willing to help me install the bulbs on my taillights, as I didnt have the correct tool set for it. They were very willing to help me and thanks to these guys I was able to complete the install Id been waiting to do for a while. I cant remember the guys name or Id give him credit. But I appreciated them going above and beyond like that.

De
Review №42

Very friendly and helpful guys that work there. Very knowledgeable and help install if possible.

Be
Review №43

My favorite spot for things for my car! At first visit they treated me with respect, never speaking to me as if I were completely car illiterate and always patient if I do have questions. Their rewards program pays back pretty quickly too. Too bad your store credits arent attached to your own rewards account.Good place to go, clean, the guys are smily and there are plenty of things you need for your car or truck.

Er
Review №44

Love working with this group. They are very thoughtful and willing to double check what I am getting to make sure it is the right part, and they are always so nice.Thanks again!

Je
Review №45

Ive never had such a strong feeling about an auto parts store but these guys are the best. They are super helpful and will only sell you what you need. I will absolutely continue to do business here and you should too!

Je
Review №46

I like AutoZone over the other 2 parts stores for some reason. Just always have. This trip in particular was great. Had both parts I needed, knew about my problems, knowledgeable about the different battery types, carried half of my stuff out for me. The clerk also helped a person who came in and needed a gas can. He lent his out for the person.

Sa
Review №47

Friendly and knowledgeable staff. Even recommend some other stores and they did not have the part. I appreciate the level of integrity and eagerness to help.

Ja
Review №48

Very nice and helpful. Asked to run diagnostic on why my engine light was on.

Li
Review №49

Very friendly and store manager installed my wiper blades

er
Review №50

I stopped going to this place because customer service was steadily going down hill. I made the mistake of ordering parts from here, I understand they are at the depending on their hub to send them out in a timely manner, but my ordered parts are receivedin their system but supposedly not in the store. I will not be using Autozone anymore, once I finallt get the parts I ordered.

Ju
Review №51

Very helpful. Not only got the part but fixed the problem as well. Highly recommend.

Al
Review №52

Very helpful staff and had a really good deal of oil change accessories.

Be
Review №53

Food was great will do it again. Thanks

Br
Review №54

Went in this morning needing a battery. Had no tools with me today and had heard they will replace a battery for you. Ha! What a joke, the guy behind the counter (who wasnt busy) heavily sighed several times said I dont want to but I will. Definitely NOT what I consider good customer service. Needless to say I took my business elsewhere and wont be back for anything.

Jo
Review №55

This is the second time in a week Ive been the only customer in the store and all the employees were too busy to help. Evidently talking on the phone, eating, and joking around in back are more important than selling auto parts.

Ma
Review №56

Very good service! Replaced my blinker and break light in less than 20 minutes. Cost me less than $10👍👍

St
Review №57

BEST AUTO PARTS STORE EVER!! Scott S. was instrumental in solving my problem within minutes after several other places failed. Amazing customer service! Above and beyond. Great value. No pressure and knowledgeable assistance. He is a Manhattan gem and a valuable resource.A year later and after many, many purchases, my daughter buys a thermostat and asks to borrow and socket and wrench to address it in the lot and I was out of town with our set. Am older gentleman refused as it would get antifreeze on them so he would not loan them to her!!! I have run around Kansas touting this particular location and its service and mostly because of my first visit with Scotts fab customer service. All it takes is that one visit that you leave the store feeling ashamed for even asking to utilize a service advertised and that we have used in Manhattan in the recent past to taint our retail relationship. I wish she would have gotten the name of the angry older guy since I dont think we are rushing back there, maybe not ever. He was that bad. My daughter is a Chem Eng senior and we are capable chicks with minor repairs like belts, pumps, even thermostats. I hate to change my car parts store! I know where everything is, etc. Darn it.

Ro
Review №58

Good, but had to wait a long time as only 2 clerks, one outside and other in store but did not come to help until 5 people waiting in line before slowly started helping one at a time, very very long wait!

Sa
Review №59

Had an great experience at Autozone today! Got amazing service and awesome advice. They even helped me replace my bulbs. Joshua F. was super helpful. I will definitely be back!

Ke
Review №60

Great place to do business. The young gentleman, Damien, was very happy to test my alternator and battery for me. He even was happy to install the new battery for me at 9:45 p.m., fifteen minutes before closing.

Su
Review №61

Cant start my car without JumpStart. Suspected a dead battery. Went there and have my battery checked. They said the battery was good, which was deceiving. At the end, I went to the dealer and a new battery solved everything.

sa
Review №62

By far from the best. I understand that the people that work at these stores have a basic class on how cars work. So maybe im expecting too much by asking for certain things that they didnt get educated on.

Ca
Review №63

The woman I spoke with was about as helpful as a one legged ostrich. Go to O’Reilly across the street, the guys there are great

Br
Review №64

Experienced staff can always help you find what you need

Va
Review №65

Theres one guy in particular who is very helpful and very nice. Hes short with a dark beard last time I went.

Ta
Review №66

No roof cross bars but everything else I needed

Ma
Review №67

Definately isnt what it use to be since Jerry quit managing the store. Still finally got the help & parts I needed. Had to buy a spark plug socket because I was passing through & new manager got rid of a lot of the loaner tools. This was according to one of the associates.

Ti
Review №68

Very slow service went to return a battery there was one other vehicle in parking lot and it took almost 20mins to get refund

Pe
Review №69

I Love this store, in all the states I have been in, this one is my favorite!

Er
Review №70

Brandon provided outstanding service which is why I continue to shop at this AutoZone store in Manhattan, Kansas.

ha
Review №71

Felix is amazing. Trustworthy and kind people.

Nu
Review №72

Very helpful honest people and good deals

Ch
Review №73

The over phone Customer Service is great when you order a part, but after that youre just a number. I thought after spending $122.88 for parts Id at least get respect if they want my business again. Not very inviting.

J
Review №74

Terrible. Ordered a power steering pump, they could not get me one with the reservoir or the pully on it. When it came in two days later it was improperly assembled so it could not be mounted. Will not use this store again. The only thing that gets then one star out of the five is that the people were decent.

Ja
Review №75

I have always enjoyed Autozone over competitors as they seem more up beat and usually have everything I need on hand. They checked my car codes for free, which is always a nice perk.

ph
Review №76

Friendly staff, they didnt just tell me a general location of what i was looking for, but walked me to it

Ha
Review №77

Absolutely fantastic service. Not only helped me decide the most cost efficient choice for my battery, but took the time to explain everything to me.

Ca
Review №78

I came in today to get a new brake light and ran into other issues with my car when trying to leave. I asked for help from the staff there and the guy assisting me was very knowledgable and eager to help me out.

D.
Review №79

We were experiencing electrical difficulties with our motorhome. The staff went overboard to provide as much assistance as they could to help us identify the problem, including charging our main batteries and loaning us a few tools and test equipment. Thanks guys, we needed that!

Ka
Review №80

Brandon was super helpful with processing my warranty! Thank you!

Pa
Review №81

2020 Update: after having a roadside emergency half a block from here I walked over to the store looking for help. They were not concerned about helping, only that I was wearing a mask. These people are awful.Original Review:2 employees, one other customer, but I couldnt get anyone to help for over 10 minutes even though I was standing at the counter. No one cared when I walked out either. Previously i have gotten poor advice on products before, but Im giving 2 stars because their selection of products is decent. I recommend going across the street to OReilly Auto.

Ca
Review №82

Couldnt help us

Vi
Review №83

Very helpful!

To
Review №84

Always helpful good prices

Ry
Review №85

Can be slow at times to check out, but otherwise all good!

Da
Review №86

Went in for wiper blades. Clerk got them from the rack. I checked out and the clerk installed the wiper blades for me. The Bosch blades were a bit pricey, but the ones I got werent the most expensive.

He
Review №87

Usually helpful service. Autozone had been my go to auto store. This location has been great. They can test and charge your battery. They also can check your alternator which is what I needed. I bought the alternator from Autozone and Burnetts Eastside put it on for me. They also have military, student, and uber discounts

Jo
Review №88

Great place to get auto parts

Mi
Review №89

I just prefer AutoZone, the staff is friendlier then most the other places around

Jo
Review №90

My husband prefers auto zone over anywhere. They know what theyre doing

Hi
Review №91

My favorite car parts store have everything I need to keep my old truck in good shape plus have lots good advice and pointers

Mi
Review №92

Great parts store with knowledgeable employees.

Jo
Review №93

They are very professional there the employees are very knowledgeable and they were able to install my battery when I bought a new one and they got rid of my old one

Ki
Review №94

Nice staff who charges my SUV battery fir free!

So
Review №95

You will be better if going to ORileys across the street. With three employees working I couldnt get anyone to help me when only two other customers where in the store. Overpriced and poor service. Look elsewhere.

Ad
Review №96

Worst customet relations I ever had.I took some premium brk.pads in because they were squeeking. I was not the original installer, not sure who it was. The car belongs to a older couple and theres no records but the pads were at least still at 80% life. The sales man said nope cant help you theres no record of it in here. Maybe if I had made up some crazy lie it might have been a much better experience. They cant even honor a warrantee on their own product so my suggestion to everyone is shop elsewhere .

Dr
Review №97

Great people Great service, saving my car one part at a time!

Jo
Review №98

Very friendly staff, always easy to approach and ready to help you out.

Ja
Review №99

Friendly knowledgeable great customer service so much nicer and way more helpful than there competitors across the street.

Be
Review №100

The guys here went above and beyond to help me ! Great employees!!

Information
10 Photos
100 Comments
4.2 Rating
  • Address:615 Fort Riley Blvd, Manhattan, KS 66502, United States
  • Site:https://autozone.com/locations/ks/manhattan/615-ft-riley-blvd.html?cmpid=LOC%3AUS%3AEN%3AAD%3ANL%3A1000000%3AGEN%3A1642&y_source=1_MjQ3MTgxNS03MTUtbG9jYXRpb24uZ29vZ2xlX3dlYnNpdGVfb3ZlcnJpZGU%3D
  • Phone:+1 785-770-9477
Categories
  • Auto parts store
  • Car accessories store
  • Car battery store
  • Tool rental service
Working hours
  • Monday:8AM–9PM
  • Tuesday:7:30AM–10PM
  • Wednesday:7:30AM–10PM
  • Thursday:7:30AM–10PM
  • Friday:7:30AM–10PM
  • Saturday:7:30AM–10PM
  • Sunday:7:30AM–10PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
Payments
  • NFC mobile payments:Yes
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