I took my car in to the shop for collision repair back in August. I was rear-ended and the back of my car was messed up pretty bad! I called around town to see where the best place was to take my car in for the most quality repair, and the gentleman replied to me the fastest, gave me full details of how and what the repair process would look like, and was even able to get it in and out of the shop in less time than it was expected, in just a couple days!! My car looks brand new again thanks to Quality Collision!! Friendly and very attentive staff, definitely recommend!
Phil and his team did an amazing job and have been so easy to work with. My car had very significant damage and it came back looking good as new. We later discovered that the mirror installed was a little shaky (it was a faulty part, no fault of Phil’s) so we gave Phil a call and he fixed it quickly at no cost. The customer service was excellent and we are very happy with the repair.
I received great service from them! I went to 2-3 other places in town for quotes on the work I needed done on my car after a accident, and they were the lowest price, but they were very professional, and were able to get the parts and complete the job in less than a week! Hopefully wont get in another accident, but will definitely come to them again. :)
They fixed my sons car door quickly and budget friendly.
Very helpful with a non insurance repair. Did a great job fixing the door hing on my pickup for a very reasonable price.
This was my second time working with Phil and his crew and I must say - they are incredible. Very kind, knowledgeable, walked me through the process, and called me with updates. They truly are the best!
QCR was great with our autobody repair on our Dodge Dart. Everyone was super nice and helpful and kept me in the loop, I never worried once.
The owner Phil has always been honest with me and if I dont like the way something looks he will do his best to make sure that I am happy before leaving his establishment. That goes a long way for me!
My son had a problem getting his door to latch and QC handled it with ease
Phil was very kind and helpful and had the repairs done in two days time rather than his estimated three days, saving a days rental car cost. The quality of the repair was excellent. Hopefully, I wont have to be a customer again, but if so, Ill call here first.
Phil and his crew do an outstanding job. They did a wonderful job of repairing the damage to my vehicle, they worked with my insurance company, and they completed the work in a timely manner. I would recommend Quality Collision Repair to everyone.
Do good quality work on vehicles. Customer is top priority.
The people here are amazing, i was charged a lower amount than i was quoted and the work was done alot faster than i expected
The repair the bumper and fender of my Raptor. Fully satisfied.
Did a great job on my car. Phil was very nice and helpful with what I needed done. I would recommend this place as your go-to shop if youre in town.
I went to Quality Collision Repair to get my bumper replaced. I went to a couple of other places to get quotes and out of all of them, Quality was the friendliest. They worked with me getting stuff ordered when I was able to give up my car and on payments. When I picked up my car the next day, they had washed the outside and wiped down all the hard surfaces on the inside! I was pleasantly surprised! Everything looked wonderful and I will definitely come back here if I need to!
They are super helpful! It was amazing talking with them because I had no prior experience with any body shop and they made the experience very simple!
Phil replaced my back bumper after a fender bender. When I went to get my car, the new bumper was not painted the correct color. I pointed this out and Phil agreed. Said it looked right inside but now that it was in the sunlight he realized hed missed it. Since Id already turned in my rental car, he made arrangements for a rental for me and repainted the bumper the next day. It looks great. Very pleased with the work they did and the fact that he took responsibility for the mistake and fixed it without hesitation.
After having the fortunate experience to have used Quality Collision Repair over the course of years for my automobile finish and body repair I can say I have been more than pleased each and every time I return. The quality of work and the warranty support has been a seamless process between the insurance company and the shop. Insurance companies have recommended Quality Collision to us and others and I would never hesitate one bit to do the same for you. Hundreds of others have used their insurance at this shop and his longevity in business shows his degree of integrity. The staff is well deserving of their dollars and works with the insurance company to get the job done right. Insurance companies will try to mandate what repairs are done and how cheaply it can be done. Phil has always been upfront and deals with the company to get any hidden damage repaired and do it safely for our family and friends. I would never take a vehicle to some shop that cuts a corner for a dollar whether a customer tried to get them to or not. My family travels in this 4,000 pound bullet at up to 80 mph. My trust in this shop is that, whenever I go to buy a used vehicle it goes to Quality Collision first to be inspected by his experienced eye before the check is written. I am not a professional in these terms but I trust someone who has proven themselves over and over. I read the ladys review before me on here and I dont know her or her experience in auto repair. Sorry she felt she never had an issue in her own business and suddenly had to go public here with that adversity. Seems like you read a review from someone who thinks they have had a bad experience at a business and you wonder how that one individual has such an experience when so many others claim the opposite and positive for years and years. Maybe some people have an expectation that the world will work in their favor if they go into a business ready to video the experience, use loud voices and threats that they didnt get their way and come out ahead of the body shop or insurance company after an accident. I expect to pay what my estimate says from my insurance company wherever I go. Thats why they ask for a couple estimates in the first place - to eliminate errors and omissions. That pay rate is pretty much set by those actuaries and claims people and not the body shop. The body shop and insurance companies know each other and handle millions of dollars in claims every day via their partner programs and computer estimating systems. If I ever had a complaint in any situation, it was with what the insurance pays instead of the other way around.I know for sure where I would recommend others to go to.... Quality Collision. I have no problem recommending them to anyone, family, friends and you that are reading this. Be Safe. Thank you as well to the police, fire and public servants we depend on to keep us safe or rescue us everyday when that accident may occur.
Very kind people!! Would highly recommend to amyone looking for quality services:)
I took my car to Phil to get a quote. I advised him that this was an insurance claim and I was getting different quotes before choosing a repair facility. He quoted me $3150 for the damage to my car. He is required to advise me of any other repairs that he does that are not listed on the quote. He DID NOT call me to discuss any other damage after opening up the car. I did ask to buy back the rim and tire which cost me about $80. When he called to let me know my vehicle was ready I magically owed the exact amount that the collision place in Junction City had quoted me. He called and got a copy of this from my insurance company without my permission. I had to call the police in order to get my vehicle back and basically pay him what he demanded. I even have him videoed stating for me to call the law because he probably knows the officer responding anyway and recording of him cussing me out not once, but twice over the phone He even tried to collect the higher sales tax from Junction City down to the penny that Auto Craft had quoted. He saw an opportunity to be greedy and get about $1100 more and he jumped on. I cannot understand that. Owning a business myself, I would absolutely never do that to someone especially someone who is already bringing me so much business. I contacted the BBB, Angies List and the Attorney General as well as JAG, but wanted to warn others. DO NOT go to this place of business. He will not admit when he is wrong and thinks that he is above the law.
Absolutely outstanding. Some of the nicest people Ive ever met who had my truck fixed up in no time and had it looking brand new again. If you need collision repair this is the place to go!
Quality Collision Repair really lives up to their name. We were in a bind with our leased vehicle that got wrecked the day that it was supposed to be returned for lease end. Upon speaking to Quality, the first thing they asked us was if everyone was ok. That in itself sold us. They had our vehicle done a day early for us to avoid more fees through our leasing company. The owner is very friendly and helpful. Thank you Quality Collision Repair for a great experience in a somewhat awful situation!
Phil was very helpful and understanding of our situation and explored a couple repair options that fit our budget. Well definitely use them again if we need help.
Great people and friendly service and very quick repair and a good job done by these guys
The customer service was great, but the repair was horrible. We had to take our van in 3 times to get it fixed and it is still not the same. The first time we went to pick it up the door sounded like a timpani drum. Apparently the tech had neglected to install a silencing bar. The second time we could not get the door to open from the outside. How did they not catch this? Now (about 2 months later) a trim piece is falling off. It looks like the middle two clips were broken off when they went to put it back together. Save yourself some headache and go somewhere else.
This is your quality of body shops. Friendly, quick, efficient and way over the top quality. Just ask for PHIL.☝️👊
They have the nicest and hottest woman in the world working in their front office. She really knows her parts.
I highly recommend their services.
Good service