Erik was very professional and helpful over the phone. Alex was very quick with sourcing the correct wheels and tires and got me up and running very quickly.

Had an excellent experience thanks to Mr. Erik Anderson. Hes very good at his craft and providing excellent top notch customer service. Again Erik I appreciate your help sincerely!

Positive experience overall. Communication regarding timeline of work completed could improve a bit, but thankfully I did have my services provided in a timely fashion.

I have dealt with Whitney on several occasions and she makes any transaction an extremely smooth one. What a delight to deal with. Kudos Whitney. Keep up the great work!!!!! Look forward to continued business

We were given the run around on when our tires were supposed to come in - multiple times we were told “they are expected to come in today”. Until yesterday we were told that we were 1 of 5 people on the route for repairs and that someone would call us when they were on the way. No phone call. No new tires. I get things happen, but communication is key. We’ve been waiting a week.

4 Tires replaced quickly and efficiently by a courteous young man named Cory. He was forced to wait for me to get back to the car to pay him and still left me with a handshake and a smile!

Outstanding! I was very skeptical when my insurance directed me to AJRS, but they were fantastic. Very pleased, and they made everything go very smoothly.

RE: CASE 06-7991-C28I live in Denver, and recently had my tires/ wheels stolen from my 2016 Dodge Durango R/T. With the collusion of State Farm Auto, I was sucked into a giant SCAM orchestrated by Audio Junction Replacement Services. AJRS sent actual JUNKYARD PARTS to replace my new factory equipment wheels, and a cheap set of tires as well. They do this to save State Farm money .. This company is a disaster which is PUTTING LIVES IN DANGER with cheap, salvage parts. At least if it had been a reproduction/ reconditioned part I could have lived with it .. but they call these crash parts .. they still have the old balancing magnets from the wrecked car! I intend to report this to the Kansas Insurance Commission and Johnson County District Attorney. Ive never had a worse experience in my life .. AJRS .. YOU SHOULD BE ASHAMED OF YOURSELVES !!! I have pictures, names and dates in order to document this SHAM of an operation that you run .. so watch out for my attorney .. and Denver media.call in to the Tom Martino Troubleshooter Show tomorrow (Denver) at 10:00 am Darrell - I dare you ..

Thank God I seen a bad experience another customer wrote on them as I was going to order a big investment and would rather take my business to a company that cares about the customer not people that take advantage.How rude to respond like this and to call yourself an owner, Im also a small business owner and would never respond to a customer or a potential customer like this as long as I live.This is an insurance claim and the insurance company gave me youre info to look into you further.This isnt the first time I was a victim of crime and when I went to my normal salesman they went out of business (you should be lucky that the economic times hasnt shut you down yet!)I dont know what youre insuwaiting with youre post but its insulting to me and you should be ashamed of yourself!!!!!

I had my tires slashed a few weeks ago and its been a huge headache. Kole with AJRS made this process as painless as possible. Couldnt of asked for a better experience. Thank you again!

AJRS are smooth until they take your credit card then there true side comes out and its a totally different conversation cause you cant get a hold of anyone and then youre in there waiting game I will never do business with ajrs again and Im canceling my credit card !!

Working with AJRS after my wheels were stolen was a silver lining given the circumstances. My rep Bobbi Anderson was an absolute pleasure to work with since she cared about my issue. I highly recommend using AJRS.

Bobbi is a true professional. Very attentive to the customer, with excellent updates and follow up. A-1 service.

The worst experience Ive ever had with ajrs from amplifiers issues to tweeters. They talk a great game but havent produced any yet!!! I wouldnt recommend ajrs to my worst enemy!! Not even worth one star!!! darren first told me to call and deal with diamond audio. I did and diamond audio said ajrs is not an authorized dealer ajrs is suppose to take care of the problem because I purchased them directly from ajrs!! I spent $650 extra with ajrs for an upgrade in which Dave said I wouldnt be disappointed. Ive never been this disappointed in my life!!! Im still waiting for two pairs of brand new working tweeters!! On 07/20/2017 I told darren my issues it took him five days to via email me a return address to send out the tweeters that worked for a minute!!!Getting information from darren is like gathering hay. Its 08/30/2017 I still have not received my tweeters??? Larry is the technician for diamond audio he is a pompous arrogant self-centered hallow of a human being that sounds like a broken record saying he cant believe all four tweeter blew out at the same time!!! He also told me that if I didnt have bad luck I wouldnt have no luck at all. I told larry I dont believe in luck anymore I believe in facts!!! He also boast about his company has more money than God!!!!! He has been working on shipping me new working equipment since last week and is still working on it? I think larry is sleeping on the job!!! What is taking so long to send me legitimate working equipment? This will be my first and last time I ever purchase diamond audio again!!!!! From management to there equipment theres no difference in quality or personnel!!!!! I think ajrs = auctions-junk-refurbished-sales!!!!!Save the drama for your mama or your sister I wouldnt know the difference. You claimed to be in business for 23 years and all you had were 3 reviews?? That were all post the same day WEIRD!! your companys horrible your staff are the biggest losers Ive ever spoke with, No common sense!!! just like your stock when I received it NEGATIVE as your company !!! ( I feel sorry for the victims that do business with ajrs )

I called ajrs to ask them a question about there equipment and they put me on hold for ever. They lost there business with me.