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Auto Direct
729 N Causeway Blvd, Mandeville, LA 70448, United States
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Auto Direct
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Review №1

DO NOT BUY ANYTHING FROM THESE SCAM ARTIST! If I could give a negative score I would. Im still dealing with the fall out from buying a 2011 Range Rover Sport from this illegal business. They sold me a lemon. 31 days after purchasing the car it died. I wanted an auto mechanic to look over the car and the dealership was resistant to this. I just wanted to make sure I was doing everything I needed to cover myself.The worst car buying experience of my life. I feel duped and robbed. Not to mention, theyve tried to make fraudulent charges with my bank card since I purchased from them. Cant figure out whos worse, Ben or John. Please spend your money elsewhere. They are crooks and scammers.1. They sold me a lemon.2. When I demanded a mechanic look at the car first, I was met with resistance.3. Ive had several fraudulent charges on my bank card I use for the deposit.4. They never returned any of my calls when I told them 2 weeks after purchasing the car, it terrifyingly died on the Causeway.5. EVERYONE IS IN ON IT.6. John, the De La Selle graduate, is very slimy. Asked what we did for a living because we paid with cash. Not a joke.7. Anthony, plays the ignorance card, but he knows hes working for a shady place.8. Ben, has sleazy old man energy. Heavy flirt for no reason.9. Ive contacted the cops and BBB.10. Dont ever consider buying a car from them!

Fr
Review №2

Great experience with Nick Hubbard. Fast and easy no hassle. Great price and everyone was very nice. We were allowed to take the test drive by ourselves. Few issues with the vehicle but they were quick to say they would fix with no haggling.

Sa
Review №3

We cannot say enough great things about Auto Direct! For the first time our car shopping experience was NOT a total headache as we’ve experienced with other dealerships : very stressful and time consuming. Everyone was super helpful, we took the test drive by ourselves, so we didn’t feel pressured.They had a nice lounge area for customers, this was a plus if you are with little ones and its the end of July . My 8yo stopped complaining about the weather and how tired and bored she was, sat down and enjoyed the TV, carfax coloring book with a nice cold soft drink and snacks. We will definitely be purchasing our next vehicle from Auto Direct and highly recommend this business.

Jo
Review №4

These guys were amazing. Very professional and worked with me. Sold me a amazing lexus is 350

Ca
Review №5

Great service, no pressure at all. Very knowledgeable and helpful team, nice inventory. Would definitely buy from them again. The wife is happy so ill say its a win win.

Wa
Review №6

My wife and I went to Auto Direct and Nick was our sales person on a 2018 BMW. We went with a car with alot of negative equity and Auto Direct put us in a vehicle when no one else would. They are fair and they will work with whatever your situation is. They have great inventory as well as a great sales team. Nick himself was honest, kind, and just an all around great person to help get through the uncertainty of car buying. My next car will definitely be bought from Auto Direct. I recommend them for any of your car buying needs and would give them more than 5 stars if I could!

Ja
Review №7

Jason Doss (owner of Auto Direct) is a liar and a bad businessman. An agreement (and a bill of sale) means absolutely nothing to him! He agreed to purchase a vehicle, delayed, delayed, delayed, then went back on his word. I brought him my car with a clear title in hand, and when it came time to pay for it, he disappeared. He had his father (Ben Doss) come out and say “my son says he’s not buying that car.” I do not recommend anyone doing business with Auto Direct. I would be very cautious if they contact you through their KBB buying center. If you are in the Covington/Mandeville area, any of the Rainbow Dealers, Bill Hood Chevrolet, Northshore Toyota, and Boyette’s Auto Sales are all superior options to Auto Direct.

Sk
Review №8

The salesman I had, Angelo(?) was so knowledgeable and honest. I wish there were more of him. They did give us the Carfax which really highlighted important areas of concern for vehicles we were interested in. The cars on the lot look great but PLEASE read the CARFAX. When cars have missing time, more miles on it that is reported on the CarFax, turned in early, etc then ask yourself, WHY? Remember, the car was turned in for a reason not because it was great.

Na
Review №9

I had a great experience at Auto Direct. Although we werent able to come to an agreement, I felt very respected the entire time and it was an overall very enjoyable experience!

Pa
Review №10

Buying my son his first car from these fantastic gentlemen was a blessing in disguise. There are no words that can describe the outcome. Above and beyond is an understatement. Forever grateful, I remain.

Br
Review №11

Purchased a Yukon from auto direct . Nick was excellent with the process and friendly staff . Would highly recommend them . Drove 3.5 hrs to buy from them .

ra
Review №12

Me and the wife are always nervous about going to car dealerships, usually its a haggle and they try to convince you to buy the car asap. This was not the case between Jason and Ben. They gave us our space, answered all questions we had, and when we decided to make a deal it was quick and easy. Jason went above and beyond to help us get the car we wanted and for a great price. Very good experience and would recommend to anyone.

pa
Review №13

Great service on the phone. Drove 100 miles to be told the car was sold. So maybe im just petty.

Ro
Review №14

Very good experience purchasing a car. Have not had to buy a car for several years, and our salesman Buddy made the sale process easy and understandable. Great inventory, fair prices, and friendly staff. Would highly recommend Auto Direct, and definitely purchase from them again in the future.

Me
Review №15

Great experience with Auto Direct. The process was easy and friendly service. They have a very good selection of vehicles to choose from. I would definitely buy from them again and highly recommend!!

Ca
Review №16

Very pleasant experience. Not like your traditional car salesman. Jason was wonderful to work with and let us check out the vehicle ourselves as well as test drive.He didnt haggle us nor LIED to us. We felt comfortable buying our SUV through him. We will definitely call him when we are looking for our next truck!Thanks for making car buying so easy!!!!

St
Review №17

My wife and I just bought a vehicle from here and Jason was hands down the best dealer I have ever worked with. There was no pressure and he helped us the whole way. I highly recommend them and will buy from them again. I honestly dont write too many reviews but I felt that Jason deserves well over 5 stars. Thank you Jason!!

Et
Review №18

They treat their employees with absolutely no respect and it is disgusting. DO NOT GO HERE!!

An
Review №19

Awesome experience, no hassle, and very friendly. Got a good deal on the truck I wanted with a fair value trade in. Very clean low mileage 2007 Dodge Ram regular cab. In and out with new truck within 2 hours. I definitely recommend Eric and Auto Direct! Will buy our next vehicle there for sure. Thanks Eric

Ab
Review №20

Good selection. Decent prices.

Sc
Review №21

Great car buying experience! Auto Direct stands behind their cars and make sure the customer is satisfied with their purchase. Great job!!!!

La
Review №22

Very nice salesman (Buddy) . He made the process so easy.

St
Review №23

My wife damaged her vehicle and I found myself in a position where I had to buy a replacement on short notice. I searched for a pre-owned, three year old luxury sedan with low mileage. I found such a vehicle at Auto Direct. I conducted my due diligence and determined in my mind a fair price for the vehicle from both the sellers and purchasers perspectives. I contacted Auto Direct, discussed the vehicle, which was purchased at auction off of a three-year dealer lease. Low mileage. Car was like brand new despite three years of age. We discussed price and closed the deal for the amount I deemed fair to both sides. As much as I hate buying automobiles, my experience with Jason at Auto Direct was positive and truly hassle-free. I was impressed with his operation which was professionally run. I give Auto Direct five stars.

Th
Review №24

You need a new car (used) Jason is amazing!!! He wants to sale you a great car and not rip you off.Thanks Jason!

Ke
Review №25

I visited 6 dealerships on the Northshore and hands down Jason and Derek were the best in offering me a great deal at the very beginning of my visit with no pressure and good advice. I would recommend them to everyone and when it is time to trade in and up again, I will go there first.

Dw
Review №26

We just bought a Lexus LX570 from Jason. He was nothing but helpful, even offering to deliver it to us across the lake. They dropped it off at Toyota to have it looked for us. I can’t imagine those bad reviews are real customers. He went above and beyond for us. Gave us a good price for our trade in too. Thanks Autodirect!

Ch
Review №27

My sister had a bad experience here. She bought a car thinking it was going to be great. 2 weeks later the engine in her car blew up and did nothing. Smug guy named Jason said she was out of luck and it is not his problem. Definitely buy elsewhere as they are selling lemons here and screwing people over.

Cl
Review №28

Great service and no hassle whatsoever. Hands down best experience Ive had with a dealer. Will definitely recommend them to anyone who looking for a vehicle

Li
Review №29

They had set aside the material I called about, so it was ready when I walked in the store. The staff was friendly and helpful!

Ph
Review №30

I searched on line for three mts. for the type of car I wanted to purchase, I found it on Jason’s lot. He answered the questions I had, we closed the deal the next day and he had the car shipped to me. It was a great buying experience . I would trust this group for future purchases.

Wa
Review №31

I purchased 4 cars here, great service, price. Highly recommended!

Or
Review №32

Not bad. nice day for this

Se
Review №33

This company will shatter every negative preconceived notion you have about used car salesman. My wife and I were selling a 2010 Toyota FJ and the whole process with him was very easy and what he offered was actually above what anyone else offered in the area. At no point did I feel like he was taking advantage of us he was fair from the beginning without the need to haggle over price. The next time Im buying or selling a used car this is where I will go.

Ho
Review №34

Jason is the best. I love this place.

St
Review №35

I was looking for a late model chevy suburban ltz in above average condition for a below average price lol... after looking for weeks i found the cleanest and nicest one at auto direct for a fair price, the salesman was honestly hassle free, he did not push me to buy from them and even came down on an already fair price, he gave me ample time to look the vehicle over and test drive it multible times and it was my decision in the end if it was what i wanted or not and it absolutely was. Easiest and most stress free vehicle buying experience i have ever had. 🌟🌟🌟🌟🌟🌟

Co
Review №36

Greatest buying experience Ive ever had! No hassle, great prices, great vehicles, and good staff!!!!! Id definitely buy from them again!!!!!

T.
Review №37

Excellent experience in service with great Jason the owner was super cool..

Hu
Review №38

Awful experience with this dealership. Never had this type of experience with any car dealership. Wouldnt recommend this to anyone. The owner practically refuse to deal with me even blocked my number.

Sa
Review №39

Best car buying experience ever! No pressure and the car selection was great!

Co
Review №40

Awesome customer service. ill definitely recommend friends and family.

Ma
Review №41

Top shelf selection and reasonably priced.

Ca
Review №42

Great prices, nice salesman, awesome experience

Ho
Review №43

Wonderful selection and customer service

Information
30 Photos
43 Comments
4.4 Rating
  • Address:729 N Causeway Blvd, Mandeville, LA 70448, United States
  • Site:http://autodirectsales.net/
  • Phone:+1 985-624-6515
Categories
  • Used car dealer
  • Car dealer
  • Truck dealer
  • Used truck dealer
Working hours
  • Monday:Closed
  • Tuesday:10AM–6PM
  • Wednesday:10AM–6PM
  • Thursday:10AM–6PM
  • Friday:10AM–6PM
  • Saturday:10AM–6PM
  • Sunday:10AM–3PM
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