Awesome experience with MSJ! After visting their store and watch their Instagram Live Shows, I reached out via email to see if they could set loose stone I had into a pendant, as it wasnt something necessarily advertised as a service on their website. The customer service was super responsive, Ashley was great at helping me go through different setting options to pick one, and sent me updates throughout the process to let me know when my stone arrived, when it was going in to be set, and when it was due to be sent out. The end result was great, I am so happy with the pendant and look forward to going back to MSJ for future purchases!
I loved working with Maria for purchasing a ring and Samantha for updating my grandmothers ring into a pendant. This store is great and bonus- it’s dog friendly!
There are many options for customers when it comes to shopping for jewelry, whether you are on the hunt for modern or antique styles. Shopping with Market Square Jewelers is an experience with no parallel. No matter how large or small your budget, staff at MSJ treat you with respect from the very first moment you interact with them. It is obvious they take great pride in their work, and even the smallest detail on inexpensive pieces clearly are just an important to them as it is to you. You can be assured that you are good hands working with this company, and my only regret is not discovering them sooner.
This is an awesome find store. Beautiful items and wonderful service.
Great customer service, they even sent me pictures of the item I was looking at. Prompt responses to email, given Covid I knew the shopping experience for a wedding ring would be different but they did not disappoint.
Love their jewelry. Nicely made abs everyone is friendly.
Reasonable price offer for your jewelry! Proffesionalism at its best!!