Customer Service above and beyond. I have been a customer for a few years. Always great service at a very reasonable price. People you can trust. I would not hesitate to recommend Grolen Computers to anyone.

This is not the best place you could go to but its not the worse. I was trying to look for motherboards and they didnt have it. And also they got a biased towards the amb. To be honest with you you better off shopping online.

Terrific folks! Very sincere and competent. Highly recommend!

Open, helpful, pleasant and they had exactly what i needed. Fast service too!

GLORY BE TO GOD FOR THIS PLACE.ITS LIKE JESUS HAS BEEN THERE ALL ALONG.HIGHLY RECOMMEND THIS SHOP

Great pc shop for any repairs or parts. I highly recommend them.

I was in a rush to get a new PC chassis after damaging mine, and needed something local. I paid $100 for a case they told me was a Cooler Master brand only to find out it was a Rosewill after purchase (worth maybe $30-40). The chassis came with no instructions, box, or documentation. Just a dusty case missing most things. Even Facebook Marketplace would be a better experience and value at this point.

Wont be your best price here, but power supplies at other places are 2-3 weeks out. Pay for local stock? Sure as heck I will. Grolen had stock, nuff said.I paid about 20 bucks additional for an 80 dollar power supply. I called ahead and there was a guy that came out of a cave to finish the deal

Mark was very helpful and went out of his way to get my computer fixed.

My computer was in back of an automobile when it had an accident. I.tgought I had major problems. Mark found only the screen was damaged. I was quoted a price, but when it was time to pick it up, it was a bit more. I can understand an accidental misquote, but when I mentioned it, that was not acknowledged. I did not argue the point, and the price was fair enough, but I am certain I was originally quoted a lesser amount. In any case, this is still my go-to place for my computer needs.

Spent $60 on a $25 ADATA SSD. My fault for not checking prices first, but 240% more expensive than online??

Jacob is the best! Super personable and understanding. Always gets what I need, and gets stuff done quick.

Absolutely amazing, my tech class asked Grolen to assist with a broken server issue and they truly exceeded our expectations with their generosity.

Spent $130 to have the technician simply run dozens (if not hundreds) of speed tests. Absolutely no assistance what so ever. Waste of money.

Excellent as usual. Bought a laptop. Love it.

Not only is Grolen Computers professional, but they are great! Customer Service is Top Notch and Jacob in the front will take care of you like family. Make sure you stop by and have them take care of all of your computer needs!

Great business with some fantastic employees! A few years back I called to have my HDD tested and they were very helpful.

I brought in my beat up laptop to have the fan fixed and the hard drive cleaned up. I also mentioned I had take it apart and had some trouble getting it all back together and in the process had lost my mouse pad. If they could fix my mouse that would be great. I preferred to put a deposit down and they gave me a quick price of $200.I got a call a few days later giving me an update and that the new fan would be in on Monday and my computer should be ready the next day. In all he would have my computer for a little over a week, mostly due to waiting for the new fan to arrive. So far Im pleased.Upon arriving to pick up my computer and he showed me the old fan and told me that he could fix my mouse, but would need to order a new part. I thought to myself, why didnt he mention this earlier. I asked how much for the work done and he thought a little and he told me $125. I mentioned I had already paid $200, so I figured I would get a $20 something wireless mouse.After putting my choice of mouse down on the counter he seemed to indicate that we were done. No receipt, given for the work down, nothing written down for the mouse taken and now the $125 he just quoted me seems to have increases by another $50 cause I paid ahead. I asked if we were even and he said yes.Upon getting home the error code I get when I try to install Google Chrome still pop up. I was hoping that if he cleaned up my registry that I wouldnt get these error messages. I now doubt he cleaned my registry. Also every time I log in, I get this pop up screen asking me to pick a program for something that is trying to open. I mentioned this when he booted up my computer when I went to pick it up and he quickly did something, but upon returning home, the problem is still there.

If youre building a PC dont go here they have absolutely nothing in stock and carry absolutely nothing that you need to build a full PC you could not get a full custom built PC off their shelf they told me to order it off of Amazon and they would put it together for me

Havent picked up my PC yet, however i am very impressed with the counter help, the explanation of the issue and potential options.. if all goes well i am hoping to add to my review...

Very helpful, they now are building my next computer

Friendly, very competent tech.

First heard of Grolen through one of my nieces. She didnt have much money but wanted a computer to access FaceTime and play some games, Jake put together a package that would meet her needs at a price she could afford - and has backed up his work with support as she learned how to use it.So when I needed to upgrade my old computer I payed them a visit. I wanted to keep my case and piggy-back my old hard drive to a new one (allowing me to store some things that I access infrequently on the original drive using an open door from my new one), we upgraded the processor and a few other things including a backup drive. The work was done quickly and without fault - the price? - extremely reasonable. Then - it aquired a virus (my fault) and these guys worked relentlessly until it was fully eradicated.Just recently my second niece needed a computer up-grade, from an XP, so I brought her in. Jake provided her with a computer that meets all her needs at a price within her budget.My family could not be happier. - Oh, and as a female I have never been talked down to, but have been treated as, and shown the respect and curtesy of a friend, and Ive noticed that everyone who walks through the door is treated the same.

Knowledgable and good quality product

Great staff/local business...

My first time there was a great experience professional people and nice organized atmosphere i will be goin to grolens for all my technical needs

They confirmed my problem, which allowed me to RMA a faulty product,, but it would have been nice if they hadnt completely disassembled my computer and left it that way for me to deal with afterwards.