My daughter spent a while in this store but ultimately couldnt find the flattering dress she was looking to purchase. I looked quickly at the mens section and it was small and was either too hip (yellow and black checkerboard on a hoodie) or too bland (short-sleeved button up collared shirt with a faint pattern.)

The most organized Forever 21 I have ever visited. Only wish the dressing rooms were cleaner.

The staff is super friendly and helpful!!

Im only 15, but they make me feel like Im 21 and it will never end. Please help, I dont wanna be 21.

Very impressed with the customer service. I wish I got the name of the woman who waited on me. She was fabulous!

A lot of fun choices. Quality for some items are so so but prices reflects that so fair enough. Also bc pre-teens and teenagers frequent the store and their style and or sizes often change more than older adults it is what it is...perfect for the situation.

One of my favorite FOREVER 21s to shop

I came into this store with my friend. I walked in with no greeting or smile by employees, they were rude and was ignored until I asked if they did apple pay. I had a few items I wanted to pay for with apple pay. I walked up to the counter, no hello, smile or anything. Their apple pay machine was being weird and it wouldn’t go through. The girl at the counter did not tell me what was going and just turned to another employee and said “I don’t know what’s going on with this sh*t.” This other very rude girl turned to me and asked “are you sure you have money in the card.” (I know my card was fine I used it five minutes prior) and proceeds to make me sign into my bank account to show her my balance. They call over another girl and she told me she could hold the items for me. I said no because I just wanted to leave. Very unprofessional and bad experience...

This location needs to clean up the store a bit. Perhaps organize. Clothes are always scattered and it’s tough to sort through them, so unless you have a lot of time on your hands to dig through, I wouldn’t recommend visiting. There’s also not much variety for shoes. I’d rather shop online. The only downfall to that, you wait about 2+ weeks to for delivery! Delivery is ALWAYS long, and customer service ALWAYS has some strange excuse for it.

I was walking into this location today, when I hear someone abruptly yell JESUS F_ING CHRIST! I turn and see a woman with an iced coffee storm past me swearing the whole way.. I said I hope thats not an employee... I then proceed to watch her walk into the back room of the store. She was indeed a worker and as a person whos shopped there many times I will not be returning. Because of this experience alone I didnt buy anything. If you cant navigate the world appropriately on your down time you shouldnt be working in customer service. If she wanted me to move she could have asked, but I was not the one making her late. If that were her concern, maybe dont make yourself late by buying a coffee before your shift.

The plus size selection is extremely slim seems to cater for smaller sizes Even know the sign says they cater to plus size

No 21+ plus sizes carried in that location

Not alot of section. But good stuff.Its located at the mall so if you do want a ton of selection its in the right place

Great. Their new location in the mall includes a Mens section and the workers were very helpful in helping me find the right style

Super massive store, friendly staff, great prices!

Helpful Staff, Prices reasonable, daughter likes thus store

Always pleasant and helpful, usually come out with something

Wish they had more plus sizes

My kids favorite store

Im too fat for the clothes.

Not much size after size L but all good besides that. !

Good sales great staff

Pricey but large selection of accessories and and jeans.

I am a Forever 21 addict.

Love clothes

Excellent clothing

Just walked by

Looking for clothes

Bad return policy

Check it out

Very well