Overall, my wife and I had a great car buying experience here recently. The sales team were very low key and helpful. Our sales rep, Jabril, walked us through the process asked the right questions and made picking out a new car painless. Even the sales manager was low key and great to work with.The final finance process was a bit more pressure with them hoping you use Hyundai financing to sweeten the deal and trying to encourage extras such as GAP insurance and extended warranties, but it wasnt too bad and they make the actual paperwork process fast and easy. We drove out with a good deal on a new car and I would recommend the team.
Great staff and awesome car buying experience Great deals on excellent cars
We worked with Rondo and he was amazing! We had a very unique situation but he never gave up or got frustrated with the situation. He did everything he could and made sure he got us into a vehicle. I highly recommend that you check out AutoFair Hyundai of Manchester and ask for Rondo hes amazing! All other staff we worked with were also great and friendly.
A great first experience with Ford, we bought a Bronco Sport and the whole experience was fast and convenient. The staff were over the top friendly and made the overall process feel great for us. Would recommend!
Very nice people and they are willing to work with you
Overall a good experience, salesman were not pushy, they were knowledgeable and could answer my questions. They also have an impressive inventory of new and used vehicles.
Waiting for my free oil change that I got from my car when I purchased it didnt know it was every 6,000 miles though that wasnt explained to US during purchase but okay. The only problem I have with AutoFair is when youre getting your car worked on you have to keep an eye out the window so you know when your car is ready very slow updating you know when the car is ready. Friendly & knowledgeable staff.
They are always so nice to me. Actually dont mind going to the dealership to get done what I need. Thats a good thing.
I had an excellent experience purchasing a new vehicle here. Shrey was super friendly and very knowledgeable. He was patient and answered all my questions. He negotiated with the salesManager on my behalf to get what I wanted for my trade. The finance department wasn’t pushy when I turned down the “extras”. I would buy from them again!
Great Ford Vehicle service. Very nicely managed and organized that can only be matched with caring and thoughtful customer service. Knowledgeable repair recommendations along with the commentary inspection to make sure your vehicle is running in top shape. Great financial options also available for more important estimates. Timely mannered schedules and friendly staff make the experience amazing.
Im extremely happy that I purchased my vehicle at AutoFair Honda Manchester. I take my car in for regular service at mileage intervals and the Service Center does their best to get you in and out in a timely manner. Twice in the past two years, service reps have offered me coupons and $$$ off deals while checking out, which has saved me a good deal off the service charges. Great team, great service!
Had a 2:00 appt.for oil change only took till 3:30. Totally unacceptable
Friendly knowledgeable and customer service oriented service department
Good service I would recommend it to anyone
Steve Doyon helped a lot on dealing with a negative equity situation. I gave them a rough review earlier this year but they truly have done their best to rectify the situation. Would recommend to someone looking for a more reliable vehicle purchasing experience but do your due diligence and be prepared to pay $$$$ for what you get. If you prefer to get by on older cars with no or low payments this is not the place for you. Anyone with a firm understanding of budget and finances would be fine shopping here.
Great dealer group. Bought my Hyundai here and deal with parts pretty frequently in my line of work.
Great service appt today.
Great service this time Prior maintenance visit did not check air cleaner and a critter had built a nest in it leaving my car sluggish. This visit I used the wrong coupon but Katie Baird was able to get the best discount applied. She is very knowledgeable and courteous. It was a pleasure to have her assistance. She is awesome!
Ford and everyone there are good. I love my little fiesta I bought from them and they take care of all the things that break under warranty with no problems!
AutoFair offers a high quality low pressure sales team. Nicole was very patient with me and took me through all the details off the purchase and the vehicle itself. She even helped me transfer all my belongings from my old car to the new one. They worked very hard to accommodate my requirements in a vehicle and budget. This is the second car I have bought at AutoFair Honda and will no doubt work with them again for future auto purchases.
An early cold spell hit and when I attempted to start my car, the 5+ year old battery was dead. I called AutoFair Honda and got an appointment immediately. After a jump start, I arrived and they promptly installed a new battery and I was on my way and will not have to worry about the battery this winter. Friendly, helpful service advisor and good service make this shop a good choice for your Honda service needs.
I had a very good experience at AutoFair Honda today From the moment I approached their front door and was warmly greeted by Eddie who offered his help and brought me to my salesperson Debbi Roy with whom I had an appointment to test drive a 2018 Honda. Debbi was great and obviously gives her all to the customer relationship. Since I keep a car for about 10 years its a once a decade experience for me and feeling valued as a customer makes all the difference. Their finance person was also customer focused and there was no pressure from him, just clear illustrated details about the 3 levels of protection they offer through their service department. Very happy driving home with my 2018 CR-V today.
They dont really want to sell cars they just want to make the maximum amount of money on the customer as possible
I cannot say enough about ths dealership. We have purchased over a dozen Ford suvs and trucks from another dealership and checked this one out on a whim...never been more impressed! Thanks to Danielle in sales and Dakota in finance, 2 Ford families will be definitely be back.
It was simple and very friendly people especially Doug
Randall is top notch!! Have worked with him for years & HIGHLY recommend him!! The service department is the best part of this dealership & has been the only reason I would ever purchase a Honda there. Thank you for always taking such amazing care of me and my family.
They want you to go there for an oil change but you will spend the whole day waiting.
Great staff! Easy to speak with and test drive vehicles. So far, so good.
They were very nice and had some good prices vehicles.
I bet these people like Scrappy Doo.
Dont, I repeat dont ever go to this car dealership. They lie through their teeth, theyll stab you in the back, they charge you hidden fees and dont even tell you what theyre for. The typical car salesman. Theyll tell you anything you want to hear as long as they make the sale. This dealership is crooked. Dont go there because if you do its an absolute certainty that theyre going to rip you off. Dont say I didnt warn you!!!
AutoFair Honda in Manchester has a great selection of vehicles and an even greater team to help us out! Ty Kang met us right at the door and was very quick to meet all of our needs! Going to a car dealership and making a big financial decision can be stressful but Ty wasnt pushy and was worked with us every step of the way to insure we left happy! Their financial team is also very helpful!
Isaac at autofair Ford got me great deal on my 2018 Edge. The management team and him worked hard to get me the exact vehicle I wanted with a fair trade in on my old truck and a fantastic maintenance plan. I will definitely be going back to autofair for my next vehicle purchase.
Our experience at AutoFair Honda was absolutely incredible. We shopped three other dealerships before landing here. The professional but laid back atmosphere, the personable and knowledgeable sales person (Chris Berryhill), and fair negotiating make this place top notch!
Had our Honda serviced today with an appointment at Autofair. Taken care of on time, which is very important to me. Pleasant service staff, very comfortable waiting area. Restroom was super clean. Complete explanation of the services performed, and I was back on the road within the hour. Thank you, Autofair!
Great dealership...friendly staff
They have some good deals but they still have some old fashioned sales tactics...like waiting for the manager to talk to you before you leave, etc.
Katie was fabulous! Went above and beyond to help me. This was my first service, I was impressed!! Would highly recommend Autofair Honda based on my visit.
I was very happy to work with Sammy Khatib. He made this purchase an easy and happy experience. He took the time to find the car that I wanted and arranged his schedule to satisfy the best time for me to test drive and purchase the vehicle. It was a pleasure to work with him.
The service and parts departments are always professional and take great care of me. Jerome and Jesse in the service departments are the best in the business
Not good. Trying to up sale packages. Left there an bought a car at another dealership.
I am always treated like I am the most important customer. Tom Mahoney is the best Service Manager I have ever dealt with.
Hands down best experience I’ve had at a car dealership. Our sales man Adam was unbelievable and very attentive. Andy Short, the GSM gave us an amazing deal and we left with 2 cars! I will recommend this dealer to everyone. Much thanks to the whole AutoFair team!
I was pressure in trading in my truck when I wanted to stay in it
After being repetitively disappointed at the level of service and dignity this dealership carries I will not be returning, not only was my car sold to me without the dealership first receiving the title, I was poorly treated by one of the “sales managers”, today I was lied to directly to my face about my car battery that was “very low in power”. I went to go get it checked elsewhere immediately after picking my car up, and was told my battery was at 100% operating level. What a complete embarrassment of an establishment I will go out of my way not to come here any longer.
Had a wonderful experience here! I put in a request on a couple of vehicles on a Friday evening and they contacted me right away on Saturday. I called and scheduled an appointment. They were able to work with us and the unique circumstances of the world today. Everyone was really nice. Jeff was wonderful to work with. I highly recommend this dealership for purchasing your next vehicle.
Great experience at Honda for buying a car. I highly recommend Steve Doyon
I was very pleased with the professionalism and the convenience with dealing with the dealership. I am very happy with my new truck.
Absolutely the MOST HORRIBLE experience I have ever had in dealing with Autofair. BEWARE AND BUY YOUR CAR ESLEWHERE.
Isaac and all the staff were excellent to work with. They were professional and courteous. It was a very good buying experience and I would highly recommend them to anyone looking to purchase a vehicle.
Always great service. Love that I have a guy who makes sure my car gets the best care. Shout out to Randall Werner.
I worked with Nicole and Dan. Both were very pleasant, helpful and easy to work with. The process was easy and I would definitely recommend them!
They always take care of everything totally feel comfortable with their work. My car had to be left overnight and they gave me a rental free of charge. Highly recommended them.
Friendly, courteous, not pushy, willing to work with you. Probably best car-buying experience ever. George & Dan were so easy and pleasant to work with.
I always have a great experience at AutoFair in Manchester. Nelson was the employee that help make sure my vehicle got the service it needed. He clearly answered my questions and worked around cost and other considerations to get me what was best for my wallet and to make sure my vehicle passed its physical. Thank you Nelson and AutoFair!!!
Quick service in under an hour. Fast clean shop. Also informed me of future up keep and quoted me pricing but did not impose getting it done immediately.
Auto fair Honda has always done good work on my cars for the past 20 years.
Service was done quickly and we was informed during the whole process. Nice job.
Scott was great!! I love my new vehicle, thanks again Autofair for making it happen 😀
Hate my vehicle but love their service. Always easy to book service and good communication.
I was met by a cheerful and respectful young man. We reviewed what I would be having done to my vehicle. I had a short wait in a clean waiting room with 6 distance to other customers. My vehicle inspection appointment was a great experience.
Dan made us feel very comfortable. He took as much time needed to answer all of my questions and was very personable. At no time did I feel pressured, he made sure I was completely satisfied with the vehicle I had chosen. It was as stress free as a car buying experience could be. I left as a very satisfied customer, a big thank you to Dan.
Debi listened to my needs and helped me find a car quickly.
Tim Roberts is an excellent service tech. Made me feel at home and comfortable with the services performed and went above and beyond to accommodate my needs.
Great customer service!! Highly recommend this place for your next vehicle.
Easy to purchase with minimal haggling on priceLow pressure sales. Installed my accessories ( running boards, rack with surfboard attachment) quickly. Pleasant sales staff, knowledgeable.Will refer friends
It was ok had to get my free oil change
I had an appointment at 9am to have my car serviced for a recall. When I called at 11:45 am to check on the status of my car, they reported that my car had not gone in to be serviced yet but they could have it ready by 4:00pm. The service was supposed to take 2-3 hours to complete. I had to rearrange for a different person to drop me off and thankfully I hadn’t made any other appointments (doctor/dentistry e.g.) for the afternoon.
I walked in looking and drove out with a brand new SUV
Tim was excellent in receiving the vehicle near the end of the day and answering all my questions. The work was done efficiently and the vehicle was ready to be picked up quicker than I anticipated.
I brought my Honda Pilot to AutoFair Honda in Manchester today to have recall services performed. I was assisted by Carey who was both friendly and professional. He even arranged for us to be shuttled between the dealership and the Mall of NH while the work was performed.
Went in for oil change and tire rotation- great customer service as always and car was done in great time!
Gotta say they have a great team and they are awesome people to have help with your needs and the sales rep Issac there is the man to go to he help me out on 2 of my purchases and he finds a way to make sure you leave happy.
Sammy was wonderful and helpful. Made me feel like he cared about my needs and wasn’t just trying to sell me a car. Kevin in the finance department was also very helpful and clear about the best way I should move forward. Thank you!
Friendly, professional and fast service. They never fail me.
They were awesome! Sammi sun was the catering professional and understanding. Outstanding experience. Thank you!
Quick service. Great customer service. Thank you!
Always a great experience! Quick service and very accommodating!
Auto fair Honda is only place I trust my Subaru Impreza backed with the best service “Randel “ money could buy. Hats off to Autofair Honda!!!!
Always courteous service. Fair assessments and they dont push unnecessary work.
I am always please with your knowledgeable and courteous staff. I was very disappointed to see other customers without masks. I will not bring my car there anymore if in the moment we are living I could be exposed to a virus that could kill me. Thank youDiana Rodriguez
Was informative. Work was completed faster than I had been told Good job
I had the best experience here at Honda Autofair in Manchester NH. I had an extremely informative and non pushy salesman, Adam L. He made sure I got what I wanted but also something I could afford. Helped me keep an open mind but when it came down to it, pushed for better deals for my budget with the car I really wanted, etc... Was always attentive and gave very clear explanations and answers to all of my questions. Walked out yesterday with a beautiful Red 2017 Honda Accord Sport. Im absolutely obsessed and very grateful for the service I received at Honda. Thanks so much Adam for all your hard work!! Highly recommend.
Andrew went above and beyond to get my son and I into a safe, reliable, and affordable car! We will be back for future purchases.
Very polite and efficient. They were ready right on time got everything completed timely and correctly.
Liam was my handler and he went above to help me out. I been having a problem with my rewards card since I had the car an took care of it an made sure that I will not have that problem again. He been the best an I will say that I am please with the service
They worked with me and got me exactly what I was looking for for a great price, would definitely recommend coming here.
We went to get a state inspection, we had asked to have all fluids filled up and explain that last time it was not done either. Sonif they make sure they would do that. Once again they did not do that. I have not been impressed with my last two times I been there.
I keep going back to Auto Fair Honda because if the professional attitude of all the service members and the quality of their work. They dont force services in you that you dont want and are there to help you and to make sure youre happy with everything
Saw Liam today while getting my oil change. Everything went great and was super fast!! Thanks again!
Got a sweet deal on my 2018 Accord. These guys are great and they took their time with me. Props to George for going in the next day earlier then his time scheduled just to finish up the deal for me.
Nelson was awesome to work with. My car needed some heavy work and he was straightforward, called for follow-ups, and was very easy to understand. I don’t know a thing about cars but I’ve learned a few things since picking my vehicle back up.
Liam in Service is always incredibly helpful. Any time I go to this dealership, I visit Liam in service. I will never go to another dealership ever again!
Friendly staff. Very helpful. As a first time buyer they answered all my question and were very patient with me. I will definitely be back for my next purchase.
It used to be 5 stars but my lady brought her car there to get fixed and they did not fix the problem. 3 trips from Massachusetts to Manchester and still the same problem shes gotten all her cars here but next time its not happening. Service is not good. Polite enough people but polite does not fix the car. Ready to contact corporate office in Detroit and complain...
We are loyal customers! Dan Griffin was a huge help and so patient and pleasant to work with. We had done two car processes with him. Go to Dan!!!!
Spoke with the sales lady Jessica and was ready to make a cash purchase gave her an offer and she said I’ll call you right back with in a hour. Several hours passed. 5 to be exact called her again and she said she was just pulling in to the office and would call me right back. NOPE, never got a call back so the next day I made a cash purchase with another car dealer. Well AutoFair you lost my business and future business of my two children who will be buying cars with in the year. You can thank Miss Jessica for that.
Been buying my cars there for over 20 years best service center i have ever dealt with