user
The Home Depot
187 Roberts Ln, Manchester, TN 37355, United States
Appearance
The Home Depot
Comments
Ch
Review №1

Our experience today could only be called awesome! Had spent many hours in research and looking in three different towns and at the other big box store for a suitable refrigerator. Coming into Home Depot our hopes were not very high, but Mae in appliances was absolutely amazing. She was friendly, knowledgeable and helpful. We bought our new fridge on the spot. Thank you Mae.

Ro
Review №2

I dealt with a Home Depot store in Georgia and was terribly disappointed and dissatisfied. Without much hope I called the Home Depot in Manchester, TN. Thankfully, my experience with the manchester Home Depotwas wonderful. They had the product I needed. I purchased on phone and the manager, Scott, called the assembler and had ready when I arrived the very next day. Great customer service!!

Ke
Review №3

Shop here very often (3-5 days per week)!Products are quality. Employees are knowledgeable. If someone doesn’t know about a product, they will find someone who knows or get me the information somehow. If they do not have what I need I can order through them and usually get what I need in a few days. One of my favorite places to shop!

Pi
Review №4

Nice & friendly staff ( for the most part ). Very helpful in fulfilling any question or helping search for a product. Had to get some PC stuff and they were more than helpful to help me figure out what I needed.

Ji
Review №5

Love Home Depot. Got my Olympic stain today for my porches.

He
Review №6

This is the best home Depot. I swear someones they have more employees than customers😁 the employees are always helpful and friendly. Also love the drive in lumber yard, so much easier to get lumber, and someone will always help you load

Th
Review №7

Employees greeting me and asking if I need help. Seems like customer service is coming back to this store! Very good!

Do
Review №8

Good place to get your housing needs. Get those housing needs done shop today.

gi
Review №9

Not much in having what I need, service dont have any idea about any questions you would have. Just people off the street showing where stuff is on the shelf. Cant rent any items at this store. Would go to a lace that has more selection and knowledgeable service .

Ma
Review №10

Great store. Has the feeling of the small hardware store I grew up going to. Very friendly staff

Da
Review №11

It’s great to have this Home Depot in our city. They have a great stock of all the basic things that you need for repairs around the house!What I love is there back to normal operation. Way to go serving customers with five star service.If you’re in the Manchester Tennessee area And need a great place to go for home supplies go check out the Home Depot.

Su
Review №12

Didnt find what I went there for and the employee cut me off in mid sentence as I was describing what I was looking for, and walked away. Lowes is farther to drive, but courtesy is important and rudeness is unacceptable.

Ty
Review №13

I believe this has got to be one of the worst home depots ever. If youre in the store and need help, you have to call even though there are 5 people behind a desk playing around. Then the help you get uses the home depot website to help you. While youre there, if you look something up online and it shows in stock but the shelf is empty when you arrive, look at the top shelf then call someone to pull it down for you. Keep in mind that while they are all standing around goofing off that theyll claim they are short handed. This review is based on going to this home depot for the last 11 years. Every experience has been the same. Oh, their lumber is junk too. I dont think they carry a straight board at all.

Su
Review №14

Just moved into our retirement home and Chris helped us find closet shelving and explained how to put up as well as helping us find ceiling fans that had all we wanted.

Ed
Review №15

I went to Home Depot to pick up some 2x12s. They have a drive thru lumber yard. I dont know the two guys who helped me, but they were the BEST!! One showed me where to go,and the other helped him load my truck. Talk about customer service. They went above and beyond.Thank you Home DepotEd Vredenburgh

Ma
Review №16

The staff at home depot treat customers like they matter and they care about their product enough to product knowledge and pass on info every time I have been to the Manchester, Tn. Store

La
Review №17

Steve, Josh and 1 other young man helped us this evening and they were all amazing!

Sh
Review №18

Nice place to stop in to pick something up a home improvement project or just browse especially the plant and garden section.

Je
Review №19

Its good to have a hardware store with the things you need when you live in a small town with very few options.

St
Review №20

Say youre always so nice and helpful

Al
Review №21

The store workers are really very helpful, but this store is soooo small, it has nothing. Why would you want a mini HomeDepot?

Er
Review №22

Dont expect any help in the lumber yard. Went 2x to pick up wood, firs time wood was above my head, had straps around it. Found someone to take straps off, then they said there you go and walked away, I then had to climb up on bottom shelf to pull down 10 boards. With having some of the boards fall down almost hitting me due to them being above my head. Then this next trip I loaded up 15 different size boards no offer for any help.

Do
Review №23

The staff were helpful, friendly and knowledgeable!

pa
Review №24

Nice clean store but it seems like every time we go they aint got what we want theyre always sold out

NO
Review №25

This place needs to work on HELPING people when they are shopping instead of standing around talking and not doing their jobs, when you stand in the store and need assistance most dont know what you need or where it is located.

Da
Review №26

If youre after kitchen cabinets or countertops, look elsewhere. Multiple cabinets were received damaged and had to be returned which meant additional weeks in shipping. Some were damaged so bad in shipping the order was canceled outright, without notice, which required going through the buying process from scratch.Countertops are subcontracted out to a company you dont get to choose, in my case, DesignWorks out of Nashville, which the almost 5 month wait aside, had very poor costumer service. (Calls not returned, voicemail inbox at capacity unable to take messages) The end result of countertop installation was also disappointing, due to poor measurements and (previously unknown at time of purchase) countertop restrictions leaving my bar overhang only 4 in depth.

Je
Review №27

Sales Associate Mae is a super star! I was looking for a specific Christmas tree. I had checked multiple stores and found it in Manchester. They only had one in stock. Since I couldn’t make it to the store before they closed, Mae assisted me over the phone to purchase the tree. Extremely friendly and graciously helped me. Thank you, Mae!

Be
Review №28

Quick in and out for a copy of a couple car keys. Walmart could not copy the 90s keys. Very helpful staff and quick to approach.

Bl
Review №29

Smallest home depot Ive ever seen but the employees were helpful and polite.

Ma
Review №30

Very good service and well stocked product people staying at six feet apart in and out in a JIFFY

Na
Review №31

Lots of help available. Great garden selections

mi
Review №32

Great food, excellent service & fantastic banana pudding!

Ja
Review №33

This store has my Heart ! There isNever a time, that Lows didnt haveWhat I want. There products are top of the line. If you cant find what your looking for, then You need new Glasses ! !

Jo
Review №34

The Manchester store us the smallest HD there is selection is slim but the staff us very friendly and helpful.

Ri
Review №35

I like home Depot and the brands that they offer. The staff is friendly if you can get their attention.

Au
Review №36

Its definitely a home Depot

Ha
Review №37

Very helpful staff its a bit of a drive from my home its worth it.

Ty
Review №38

Tiny af, but nicest folks around!

Ga
Review №39

Very helpful staff

Ja
Review №40

This is probably the nicest Home Depot Ive ever been to. The store is very clean and well-organized and its usually not very crowded either.

To
Review №41

Always friendly service!

Ed
Review №42

It wasnt a pleasant experience. The store was and is always a disaster. The customer service and a portion of the staff in general are not very helpful or they will act as if they dont hear. Personally Ive only had a couple of really bad experiences at Wal mart in manchester, the automotive department is the worst Ive ever dealt with, thats if you could get someone the be in that section of.the store period. All in all, its getting worse and I may have to stop shopping there period

Ly
Review №43

Ordered online received email that it was ready picked up with no trouble. Items was in stock as promised at Manchester unlike the Antioch store.

Er
Review №44

Smaller store but very nice and staff is super friendly and helpful

Ja
Review №45

We call this store the Half Depot because its so small. Its got your basics for all the departments but nothing extra. Their plant section honestly bites, so does the house plant section... if they have any. We use the Half Depot only in a pinch. We rather drive to Lowes in McMinnville or Kimball.

Pa
Review №46

Yes Ill would buy from you before I would Lowes. The reason is Im disabled and I get help loading with out asking at Lowes no help at all

Ja
Review №47

Easy locating parts

De
Review №48

Was quick and painful. Lumber has gotten ridiculous.

Ma
Review №49

Excellent customer service, gave me all the info and I needed even though I ended up buying elsewhere.

Ba
Review №50

I love me some home depot

An
Review №51

Quick response from the HD team and easy access to building supplies.

Ju
Review №52

The Home Depot was another event were we did their inventory. The store was prepped and the inventory went well.

Na
Review №53

Need to have people who know more about your store..

Ma
Review №54

They helped with finding things, and more importantly, helped with solutions to a problem. They took back what I didnt need and helped me learn about a possible future purchase. It was all I needed. Thanks.

D.
Review №55

My second favorite store. Crafts stores come in first.

So
Review №56

Store is always clean and well displayed items! Practice safe distancing and offer masks if you forget your own!

An
Review №57

Nice place to shop for almost anything. Their chocolate covered malt balls were delicious

St
Review №58

Unlike lowes,they have lots of help

Cr
Review №59

The staff were very helpful and I easily found what I needed.

Gi
Review №60

Dont carry many items and the staff are not helpful because most dont know much about home improvement. Prices are higher then other stores. I would go to lowes

Do
Review №61

So I purchased a Echo weed eater last summer. It was in the shop several times during the 1st year So I talked the the Manager Lori in Manchester, TN. She was like bring it in and I will help. So upon my arrival and conversation she gave me a new one. Very nice and personal, she went above and beyond the norm! So Lori this is for you and thank you for your help!!

Co
Review №62

Good location and had just what I needed.

Ge
Review №63

It was great they help me find what I needed so I could get back to work at home

Br
Review №64

Always nice and had what I needed thanks

Ro
Review №65

Its not the best home depot. They very seldom have what I have went there for. But it is a small town store. So for some things its great. I would suggest calling first before you drive there.

J
Review №66

The staff was a bit to helpful to the GEMO god I was with

Am
Review №67

Looking at different things for the house and seeing just what new things they have

Ma
Review №68

We picked up 64 raised bed stones. I ordered them online and they had them ready the next morning. Four employees came up to help load the pallet on our truck.

Je
Review №69

Cheaper than Walmart 🤣

Ro
Review №70

Customer service was awesome very helpful

Je
Review №71

Stopped in on my way home to pick up some items I needed for a project I was working on. Found everything I needed with the help of a few employees... they were so helpful and friendly with some great advice to help me with my project. Thank you!!! Highly recommended A+

Ch
Review №72

Big box

Ou
Review №73

They were really helpful. Once I found someone to ask.

Me
Review №74

Very helpful people

Be
Review №75

Management is extremely rude, especially Michelle :)

Ty
Review №76

Ive been able to get everything Ive ever needed from here and the employees are very respectful.

Wi
Review №77

Very small store, not alot of products

Kr
Review №78

Sometimes its hard to find help but we love our local home Depot!

De
Review №79

Great the salesman was really helpful, he answered all our questions and handled a special order that we needed.

Bo
Review №80

Bought a 48 light. Instruction to install cover was to install 1/4 turns included. The instruction said turns not turn meaning plural (more than one). The light they had on display had two of the turns installed. Mine came with one. Had an audience of three people and none could understand this, so I still have only one.

Th
Review №81

A medium-sized store with drive through lumber yard. Not too much of display inside but enough to get home projects started.

Je
Review №82

Im handicapped and it was refreshing to go into Home Depot to find they had nice new electric carts with armrests for safety. The carts will not move unless both armrests are down in place. Also even though they were very busy it did not take long to find an employee. She found what I needed right away.

Bl
Review №83

I would leave zero stars but that’s not an option I love Home Depot but I bought a nice patio set at the beginning of summer 4-6 months ago received it within one week and STILL have not received the covers to the cushions. I move in two weeks and was planning on using Home Depot for things I need until I receive these I’ll take my business elsewhere that’s 760$ spent wasted all summer and still havent got them I’m very very disappointed in this kind of service if they can’t simply get covers to cushions for you....

Za
Review №84

Lately it seems that Ive been at Home Depot as much or more than Ive actually been home.

Ja
Review №85

Great service friendly people

Sh
Review №86

They had everything I wanted and the employees were courteous and knowledgeable..

Jo
Review №87

Just your normal hardware store.Had what I needed.

Ro
Review №88

Nice store. Clean, bright, and very helpful associates.

Ma
Review №89

Always helpful staff. Thank you

An
Review №90

Friendly staff. I love my home depot

Sc
Review №91

Its a smaller store, but the employees are top notch, Im literally there almost every day.

ky
Review №92

Great customer service helped me pick out a fridge and print out dimensions

Jo
Review №93

Good place seem decently priced as well

Ma
Review №94

Always a great lumber store.

Co
Review №95

Super helpful employees, easy to find what I needed.

Do
Review №96

Good selection of garden seed!!

Ti
Review №97

Good

Ti
Review №98

Clean, organized and many offers to help

Ro
Review №99

Smaller store but they have what you need.

Ri
Review №100

Its close to home and the stuff are helpful if you need them

Information
64 Photos
100 Comments
4.2 Rating
  • Address:187 Roberts Ln, Manchester, TN 37355, United States
  • Site:https://homedepot.com/l/Manchester/TN/Manchester/37355/748
  • Phone:+1 931-728-1224
Categories
  • Bathroom supply store
  • Appliance store
  • Home improvement store
  • Cabinet store
  • Christmas store
  • Fireplace store
  • Lighting store
  • Paint store
  • Tool store
  • Wood and laminate flooring supplier
Working hours
  • Monday:7AM–9PM
  • Tuesday:7AM–9PM
  • Wednesday:7AM–9PM
  • Thursday:7AM–9PM
  • Friday:8AM–8PM
  • Saturday:7AM–9PM
  • Sunday:7AM–9PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Assembly service:Yes
Amenities
  • Wi-Fi:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
Similar organizations