user
Crossroads Collision Center
733 S Mast St, Manchester, NH 03102, United States
Appearance
Crossroads Collision Center
Comments
Ka
Review β„–1

Extremely happy with my experience with Crossroads Collision. They kept to their estimate and work was done timely.My car looks brand new after they were done with it. Thanks Crossroads😁

An
Review β„–2

I have always had a great experience with Crossroads. They are friendly, provide clear expectations and follow through. They also work with Insurance Companies and Car Rental centers to seamlessly transition you through the process. A great local company!

Sa
Review β„–3

Excellent repair work, great customer service, they dealt with my insurance and were accurate with the time it would take. (Price was almost $1500 over the quote though.. i didnt pay out of pocket, but this is quite a jump!) Inside of car had little rubber pieces everywhere and the inside of my door was scuffed, door handles had a bit of film/grease on them. My car is brand new and was perfectly clean when i brought it in, so a little more attention to this detail would be good. Overall very satisfied with the work they did and very nice people working there. I would definitely return.

Su
Review β„–4

Great staff! Very polite. Always kept me updated on the status of my repairs. Highly recommend. My Lexus looks like new again.

ch
Review β„–5

I am extremely happy with the quality of this auto body shop. They are knowledgeable, thorough and a pleasure to work with. They will make a not so pleasant experience into a very smooth process. Thank you Mike, Sue and team for making my daughters car look pretty!-Cheryle M

Jo
Review β„–6

My experience with Crossroad Collision was excellent. The scheduling and estimating process was easy. They completed the work on time. The repairs were spot on. The interior of my car was even cleaned, which I thought was above and beyond. Well done. 5 - stars all the way!

na
Review β„–7

Incredibly friendly staff. Great place to do business with.

Ch
Review β„–8

Crossroads Collision has been absolutely amazing both times I’ve needed their services. From the initial phone call, to the service my vehicles have received, and to the invoicing stage, everyone I came in contact with was polite, knowledgeable, professional and they were personable. They do amazing work on the vehicles, and they treat you more like a friend than a customer. I will always bring my vehicles here for auto body or insurance related claims. Top notch.

DW
Review β„–9

It was a great experience because they delivered exactly what they said they would deliver! Professional, friendly and since they have great relationships with top insurers they are streamlined in their processes. I would highly recommend them!

Ma
Review β„–10

My first experience with Cross Road Collision was excellent. They did a fantastic job on my wife’s car and overall we had a great experience with them. Love to support local businesses who truly have great customer service. Thank you cross road collision center for fixing our car and bring it back to life!

Gl
Review β„–11

Service on time and excellent work. Courtesy and helpful. Thanks for the great job

Ch
Review β„–12

Very kind and professional. Always available to answer my questions. Work was done to perfection. Highly recommend.

Ja
Review β„–13

Crossroads was professional, caring, and were extremely helpful when we were dealing with the insurance company and tow trucks, etc. We greatly appreciated it!

Da
Review β„–14

Great place for collision repair. They did an awesome job, matched my 17yr old paint perfectly. Kept me informed on progress. Attempted to locate a used part that wasnt local instead of pricier new. All in all very satisfied. Better than expected.

Wa
Review β„–15

These guys are the best. Honest about whatever needs to be done to get the job right.

Ka
Review β„–16

I had extensive mouse damage from my car sitting for prolonged periods of time during the pandemic. Mike at Crossroads Collision spent time explaining what would need to be done and what possible outcomes could result ( car being repaired or totaled per the insurance). Estimated time for completion was 2 weeks but due to delays in obtaining parts, the repair took 30 days. During this time, I was kept informed of the progress, what parts were in transit, and the issues that were discovered. Everyone was informative, kind and willing to answer questions. They even sent my car to Prime Subaru for difficulty with the dashboard lights and had a service tech for electronics come in and troubleshoot why the buttons on the steering wheel didnt respond. I cannot state enough how satisfied I am with the service provided by Crossroads Collision. They are friendly, courteous and the work performed is top-notch. I highly recommend Crossroads Collision. I am a very satisfied customer.

M
Review β„–17

Staff is very friendly and the communication is top notch. Highly recommend.

Ma
Review β„–18

Amazing job with our vehicle. Looks brand new. Highly recommend!

jo
Review β„–19

Great work, Great service.Definitely my go to for anything paint or body work in the future!!!

St
Review β„–20

Crossroads collision was great! They gave me a quote for repair work quickly and did a wonderful job fixing the scratch on my car. I was so impressed to find they had also vacuumed my drivers side car mat and filled my tired with air when I picked up my vehicle. Great job!

Ky
Review β„–21

Very professional and friendly staff and very good at keeping me informed throughout the whole process. If anything ever happens again I will definitely be going back and I’d strongly recommend everyone go here as well, you’d be glad you did!

Do
Review β„–22

Have had to use them on several occasions, always satisfied. Crossroads is my go to body shop, competitive pricing excellent workmanship. Would reccomend to anyone.

sa
Review β„–23

Is best collision centre in the Manchester area

To
Review β„–24

Great work in short time. Would highly recommend!!

Ke
Review β„–25

The paint scope of the project was great. Good quality, clean crafstmanship. Everyone I delt with via phone and in the office was great aswell. The attention to detail was severely lacking. There were multiple unclipped wire harnesss under the hood, one mud flap fell off on the drive home due to incorrect/ lack of plastic push pins. The abs plug was left dangeling on driverside, 2 wire harness that clips onto the plastic inner fenderwell liner was flapping in the breeze, left side of the plastic valence was broke and just left hanging there. Oil dip stick was broken through out the process as well.

Ca
Review β„–26

Highly recommend Crossroads collision!!!

Li
Review β„–27

I brought my SUV in for body repair and Crossroads did a fantastic job! The work was done on time and I found them to be friendly and responsive. I would definitely bring my car here again!

La
Review β„–28

Great Service! Everything was fine quickly and well

Mi
Review β„–29

Honest people worth it the best bodyshop in manchester

An
Review β„–30

I take my cars to Crossroads Collision for any body work. They are very thorough, reputable and work well in partnership with insurance and car rental companies. They set reasonable expectations and will do what they can to make your experience a good one.

Ka
Review β„–31

I will reccomend this company to EVERYONE!!! Thank you so much for your undivided attention to my situation.. youre the best!!!!!

Da
Review β„–32

First rate!!! Look no further!

Ky
Review β„–33

They did a great job respraying my bumpers that nobody else wanted to touch. Half the price of other shops in the area.

Ka
Review β„–34

This place is amazing!! And they work with State Farm which is awesome. From the moment we called, we knew this was the place for us. They were incredibly welcoming and informative, without the usual condescending attitude you get from most auto shops. Everyone we came into contact here was so friendly and willing to answer any questions we had. They really do everything they can to make an already stressful situation just a little bit easier. We were even able to drop off the Hertz rental right there when we picked up the car.

G
Review β„–35

They are very professional, great work, kind, friendly, and even vacuumed/washed my vehicle which I did not expect. πŸ‘πŸ»

Be
Review β„–36

Great people, great job, perfect workmanship. Super honest shop! Will always return to them when there is a need

Ji
Review β„–37

Awesome job. Done faster than estimated and looks like nothing ever happened. If i ever need body work again this is where i will go!

Ji
Review β„–38

I cannot say enough good things about these folks. Highest quality work, super helpful staff, super reasonable rates. I will never go anywhere else while I am in New England.

Sh
Review β„–39

Friendly, thorough, and they do good work.

Ro
Review β„–40

Had my GMC Acadia fixed here and Im very impressed... Top notch, friendly, professional, completed work a head of schedule, even cleaned my interior and to top it off the cost was a few bucks less than the estimate ~ when does that ever happen. Highly recommend Crossroads Collision Center, very happy with the whole experience.

Sa
Review β„–41

They came in under budget and in less time than predicted. The work was outstanding. The staff nice and helpful. Highly recommend them.

Ch
Review β„–42

Great service!

Ma
Review β„–43

Excellent experience. The front of my BMW 335xi was hit. Damage included both aesthetic and functional components. Crossroads worked directly with my insurance company, sourced high end components and communicated openly regarding the status of the vehicle. Three weeks after picking up the vehicle there have been zero issues mechanically and she looks great. I would highly recommend this team for the discriminant individual who likes higher end work done right the first time. - Mark Fitzgerald

Jo
Review β„–44

I just picked my truck up from crossroads and I would have to say all the paint shops Ive ever seen they are one of the best

Ge
Review β„–45

Brought my truck in to get repaired after and accident. Went to get it picked up and noticed new dents in the quarter panel. The owner was persistent in saying they were already there even after I had pictures of the truck before it went in to get fixed and no dents. Owner was very rude and had an attitude when picking up the truck. Had previous work done with them and very poor quality.

De
Review β„–46

Came here years ago when my car got hit, excellent work..my new car got hit last week so I went back there to get it repaired..they are awesome, great work nice people

ha
Review β„–47

Got my 2007 Hyundai fixed here the other day because a friend backed into the side panel/back bumper. The whole staff is very friendly (including the little black dog), and the work was done very quickly and efficiently. The paint job looks great, and the owner also fixed my broken door handle for a small cost. When I picked my car up a few days later, it was all cleaned and vacuumed, and not smelling like cigarette smoke, like some other mechanic shops. As a young female customer, I am very used to mechanics/ car repair men high balling me on quotes, which I had experienced multiple times before coming here. The price was VERY reasonable, and the work done was exceptional. Hopefully I wont need to be coming back here any time in the future, but if I ever need body work done again, this will be my first stop.

Ma
Review β„–48

Have been here for a few fender benders, good quick service. Very professional, work is done to your satisfaction.

Ju
Review β„–49

I had a small fender bender and needed to repair the minor front bumper damage. When I stopped in for an estimate, the owner was talking to one of his employees. But he immediately came out and fixed my bumper. He didn’t charge me anything even though he spent a good 15 minutes. I was so glad that one of my workers had suggested Crossroads CC earlier that afternoon.

Pa
Review β„–50

Gone here multiple times over the years and theyve always done a great job.

Da
Review β„–51

While it took a little while to get in because of how busy every body shop seemed in the area, but I couldnt be happier with my overall experience. Gave me a precise date to bring my vehicle in, and actually started work on it that day (received a call hours after bringing it in that additional parts needed to be ordered and might cause a slight delay in completion). Staff is super friendly and helpful, and cannot complain about the finished result. Asked about an additional estimate for buffing out some weather damage in the paint on roof and trunk and they actually buffed my entire car for free. Also had the car nicely detailed thanks to being a State Farm preferred shop. After having nothing but bad experiences with body work (one month for a fender bender thanks to ice, and close to 3 weeks to have a car radio and center console repaired after a break in), its refreshing to see an honest body shop. I know where I will be taking my vehicles if/when the need arises.

J
Review β„–52

Thanks, Mike

Ch
Review β„–53

Between the great service, work, and price Ill definitely be a returning customer if need be. Thanks!

Ra
Review β„–54

Fixed my car up ... it looked like new

Ch
Review β„–55

Got me in the same day to straighten my damaged bumper - only charged me $20.00! It looks as good as new. Thanks

Le
Review β„–56

Very noticeable shop

Ri
Review β„–57

The place is awesome they do awesome work, the legend works there!!!!!

Tw
Review β„–58

Excellent service and friendly staff

Ks
Review β„–59

Good people

Au
Review β„–60

Exceptional service

c
Review β„–61

They definitely do not pay attention to detail If you are looking for perfection definitely not the place to go Had lots of imperfections They solved most of them after 6 tries

Information
7 Photos
61 Comments
4.6 Rating
  • Address:733 S Mast St, Manchester, NH 03102, United States
  • Site:http://crossroadscollision.net/
  • Phone:+1 603-669-3368
Categories
  • Auto body shop
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
Similar organizations