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Rogers Service Center
9600 Grant Ave, Manassas, VA 20110, United States
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Rogers Service Center

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cl
Review №1

No frills, good mechanic. does solid work, seems to be priced fairly. a little gruff, but hey, who isnt there days? If I wanted a fluff job, I would go somewhere else.

Ne
Review №2

I went here to get my wifes car inspected for here. After sitting through 4 cars it was my turn. I noticed the other drivers standing at the bay door to wait for their inspection, but I have a severe back problem and thought I might be able to sit through mine. I noted they had no waiting area, but thought I would just sit on the passenger side. Previous owners had been asked to get in their vehicles during the inspection, so i figured it was OK. The mechanic came out and said I had to get out. I told him i cant stand that long and needed to sit. he said sit on the curb. Now get this, my windshield wipers are on! Its raining. I said Its raining and with my back I wont be able to get up, if I can even get down there. I was incredulous at this point. He very rudely said, I cant help ya, got out of the car and walked away. I have a really strong feeling that my condition would have been handled differently by him if I had a different skin color.

Gi
Review №3

Tell your tow truck driver to be more patient on the road and to stop driving so recklessly

je
Review №4

They can fix cars but thier customer service needs some work, clearly based on the reviews this is an ongoing thing but they dont seem to care they treat thier customers terribly I wont be back

Vl
Review №5

I was referred to Rogers by an acquaintance. I dropped my vehicle off and I believe it was Roger that was helping me and everything was fine and was told my car would be done by 2pm..great. I called to check to see if it was ready to pick up at 3:15pm and spoke to Bob or Bobby? This guy was the biggest A hole I have ever dealt with. He was rude and unprofessional and acted like I was wasting his time with questions such as is my car ready? and whats the total bill? There is no reason to speak to someone in the manner that he did. Maybe hes angry about a microphallus or maybe hes just angry, I really dont know. I have a mixed review because the work was good and some of the people were professional but Angry Robert?.... If you use them make sure its Bobs day off IMHO.

Sa
Review №6

I went here for the second time today to have my inspection done. They are always quick and friendly!

Th
Review №7

I went today for a Va state inspection. I was in and out in 20 minutes. The gentleman who did the inspection was friendly and professional. Great experience.

Je
Review №8

I’ve called as well as my neighbor for a flatbed parked in our neighborhood that is way too big to be parked on our street. Our street is already narrow as it is and this guy who parks there clearly doesn’t get it and continues to park here. I guess they won’t learn until someone is in an accident because they can’t see. I’m getting ready to call the police because maybe a ticket for them will be more sufficient

Ri
Review №9

Lied and said I needed back brakes to pass inspection never check my brakes then after they install the brakes refuse to give me a good inspection because the brake was going to the floor. Wanted to charge me an additional hundred dollars to bleed the system but wouldn’t give me a guarantee. I never need it back brakes in the first place I either needed the system blade or a master cylinder completely lied to get more money. Very rude and unprofessional I’ve seen other people having dispute with them the nasty and disrespectful

Jo
Review №10

They lied about the price of towing and 1night storage on the lot i was quoted $90.00 for storage and towing was $150.00 when my daughter went to pay they up They took advantage of her. charged her almost $400.00.

Am
Review №11

Best place in Manassas to get your vehicle Safety and Emissions inspected. They thoroughly inspect your car and dont try to nickel and dime you. If you need any repairs,, their prices are fair for quality, speedy service. I highly recommend this VA safety inspection station.

Ro
Review №12

Always accommodating do Fair work at a fair price willing to back up their work c-store is a little bit old but adequate and always go here for my gas

so
Review №13

Highly recommend, have used them a lot! Best inspection station too. Doesnt try to con you into unneeded repairs. Thanks guys you have all my thumbs up!

Da
Review №14

Never go here! I was told the they dont have to disclose their hidden fees. And when I asked the manager Bobby why, his response was literally because I said so. He even suggested that I come down to the shop and speak with him like a human being and he could waive some of the fees. Why would I want to speak face to face with a man that speaks to women in that manner? I repeat NEVER go here, and if you must like in my case due to an accident, never deal with BOBBY.

Ni
Review №15

They always give a fair price and do solid work. No frills kind of place, just a straightforward mechanic.They also do inspections and emissions all week and also Saturday mornings.

Pa
Review №16

They gave me a great price to fix my axel, did it in a few hours and kept me updated letting me know when it was done and when the technicians left but just in case If I couldnt make it then theyre open to pick up til 11pm. Totally appreciate all that they have done!

Te
Review №17

I love Rogers for their great prices and great work. After only 2 months of going there, Ive found they are small, but are very helpful and very fast. They can give you options as to what work you might or might not want or need done (even without asking). They are close to Old Town Manassas, also, so its 10-15 minutes to walk back to work if you work in that area. I havent had to leave my car there overnight yet.Warning: Its near Georgetown South. Also, they arent expensive, so I cannot guarantee quality, but my car drives more smooth after each trip there.

Re
Review №18

Highly rude i tried to get a transmission job done here both older gentleman told me rudely an like i was a nuisance they don’t work on foreign vehicles it was around closing time so he said he had no time to talk an that he was headed home for the day He said so (u should leave little black boy)before he’d call the police for trespassing after closed hours highly rude do not give the business if your a (minority) as they call us i am 30 years old an was treated like a kid DO NOT GO HERE PLZ

Vi
Review №19

Best shop around, they care about your vehicle and whats affordable but yet safe... Dont come across mechanics like them much anymore...

Vi
Review №20

Very friendly and the inspection & emissions was completed promptly

Va
Review №21

Customer service and personable staff need to be improved on, I only called with a simple question and was met with what felt like annoyance from 2 different people.

Ch
Review №22

The owner on this location so rude 😠

Information
1 Photos
22 Comments
3.4 Rating
  • Address:9600 Grant Ave, Manassas, VA 20110, United States
  • Site:http://rogers.com/consumer/home
  • Phone:+1 703-361-4026
Categories
  • Auto repair shop
  • Car inspection station
  • Diagnostic center
  • Towing service
Working hours
  • Monday:7AM–6PM
  • Tuesday:7AM–6PM
  • Wednesday:7AM–6PM
  • Thursday:7AM–6PM
  • Friday:7AM–6PM
  • Saturday:7AM–1PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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