Horrible store. Stood and waited and waited at the pharmacy. No one acknowledged me even though I was standing right in FRONT of them. Had to leave due to back pain without anyone even looking at me letting me know the saw me. I mentioned to the person how I was ignored and she had a funny look on her face....like she was confused that she should acknowledge a customer standing right in front of her instead if ignoring them. I usually go to the Fern Park store who always greets and is actually nice to customers. I dont plan on going to this store again. If you are looking for a store that cares about you dont go to this store. BTW I dont usually leave such a bad review.

Rossy this morning was absolutely fabulous and a pleasure to buy at Walgreens. She was patient enough to help me to fix an issue with my rewards. She really cares about what you need.

My doctor had sent my prescription in at 12 and I didn’t get a notification my medicine was ready. So I called at 5:50pm and had to wait to speak to someone. 45 mins into it I hear they went on a meal break which I found ridiculous so I decided to wait. I hear there’s one call ahead waited some more. Two hours into it I hung up since I kept hearing the same thing and no response. I needed my medicine today but I guess I have to wait till tomorrow since it’s already after 8pm and they close at 9pm.

Sadly, today was my last time visiting this or any other Walgreens. The service over the past several months has deteriorated badly. The last two times neither of my prescription were ready, despite calling at least 24 hrs. in advance. A few months ago I attempted to pick up a prescription at 9:30AM and the pharmacy was still closed. Today not only was my mother’s prescription not ready but we waited 30 minutes in line. I actually got out of my car to speak to the woman ahead of me. She too was exasperated, as was the couple behind me. It’s a convenient local, but the service is terrible.

Store told me they were under staffed and wouldnt let me get covid vaccine because I didnt have an appointment but yet you dont have to have and appointment. Waiting for manager of store to call me still and then I will proceed to call and report to cdc for walgreens making up there own guide lines.oh and last week there was a fist fight between 2 employees there because the pharmacist doesnt believe in giving the vaccines. Thats also why they are under staffed because the pharmacist refuse to give the vaccine to patient. I will not be returning to this walgreens all switch to cvs they have no problem taking care of there customers

This is my favorite Walgreens super clean organized store. The pharmacy is always super fast and easy with mi prescription plus super friendly staff. Very welcoming people.

Yes very friendly staff, One problem that we had is that Ive been filling with Walgreens for years now. Not once but twice when a pharmacist name ZACK would not fill my script? Im like why and he said that he just wasnt able to an again Im like why this isnt write that I never have a problem unless its with him only. Im going to see who I can speak with about this, He is profiling me for some reason and when my medicine was in stock an been on the same thing for over 5 years now and can not take care of my disable husband much less function without it.. Im 50 years old not some new customer coming in trying to fill my pain medicine. Ive been filling with 2 differant Walgreens to be treated the way he did me. I left crying not knowing what to do. And had to go without for almost 4 days because of his actions and rudeness. Again is name is Zack and Im not done getting to the bottom of this. Its just not right to do that to people, He needs to find another job if he is going to pick and choose who to fill for. I hope no one has to go through what Ive been through with him twice now.

Only pumpkin cutters are out and halloween candy...boo

The male pharmacist who works nights is very curt and rude. He has an attitude problem, and zero respect for peoples time, even when you make an appointment for immunizations!

Worst. Walgreens. Ever

This Pharmacy is not reliable and is slower than finding the cure for covid. & That’s better language than I had originally used. More than once I have received the text indicating the prescription was ready only to drive out to the pharmacy and them tell me 30 more min!. Very inconvenient during this tough time.

Extremely rude folks in the Pharmacy!

Easily the worst customer service I have experienced at any CVS/Walmart in the Winter Park area. Please do better. Terrible service.

I am getting more and more upset with games that Walgreens is playing with their reward program. Walgreens mails me all kinds of coupons. For example, they mailed me a coupon that read if I buy 4 Hallmark greeting cards I will receive a $5 reward which equals 5000 points. So, guess what happened at the register today when I checked out? Since I received a savings value of .70 cents on another product, I am not eligible to earn 5000 points on the 4 Hallmark cards that I just purchased. The clerk at the register told me that you I could not take advantage of buying the 4 expensive Hallmark cards (which I had just paid for) and earn the 5,000 points because I used a coupon for a different product worth a savings of .70 cents. She said that I could not earn the 5000 points on the cards AND get the .70 cents off at the same time. Oh great! I wish I would have known that ahead of time. The Hallmark cards were expensive cards.I am tired of the games that Walgreens is playing with the rewards points.Now you can only redeem $5.00 worth of reward savings at any one shopping trip, whereas in the past up until a couple of weeks ago, for example, I could redeem $30 worth of money off my total bill using my reward points. So now Walgreens is trying to get you in to come in and shop more frequent. I wish they would stop playing their games and gimmicks with their loyal customers. Today I could not redeem any of my points and I have a Point Balance of 50,860.I wish they would stop with all the fake offers and just lower their prices!

Jayson was very knowledgeable and helpful. Thanks

Very poor and rude service. The manager deceives customers about a register rewards coupon, which is possible to get from every weekly add. they just turned off its scan. it is unfortunate that a huge and serious company allows a manager to deceive a buyer so cheap. I made the right purchase in another walgreens where there is adequate staff

A family friend who is visiting us for the holidays from a different country couldn’t buy a pack of cigarettes because he had a foreign ID.I had to go buy the cigarettes for him and when I asked them if a passport would be a valid form of identification for a 65 year old man to buy his smokes their reply was “we don’t accept any form of foreign ID only US passport or state ID’s.”Please Walgreens enlighten us. How tourists are supposed to shop at your stores then? Or you simply don’t want their business?

As expected.

Very competent pharmacy when I was there. I got a pneumonia vaccination. No problems, plus he gave an additional useful suggestion.

While shopping here today like I do almost every day I witnessed an incident with the manager Eileen. She was extremely rude to an older gentleman who was simply needing change for a $50 bill. This manager yelled at him in front of myself and another customer behind me. She was very unprofessional and mean. The other customer checked on him as well as I because he was obviously distraught after what happened. Eileen does not need to work in the customer service industry with her horrible attitude.

I wait at least 20 mins in the drive-thru pharmacy with 1 car ahead of me every single time. I don’t know why is going on.

My family recently relocated to a new state and had to transfer to a CVS. Walgreens sent all of our combined prescriptions over to CVS under one name and then deactivated them in their system. This issue relates mostly to birth control. We arent able now because insurance doesnt allow one person to get multiple prescriptions per person. Due to this issue myself and my teenage daughter we forced to go off of birth control while we found new Dr.s in a new state, paid more co-pays and and had more mix ups. Poor record management, dont trust these guys with your prescriptions, they will f them up!

Well what can I say is Walgreens course I enjoyed going in there shopping there all the time great people great place to go shopping

Had to go to pharmacy two days this week. Both times they were running all over the place totally disorganized. My dr called in meds and I was told 2 hours later that it would be at least an hour until they checked the VM.Pharmacist was rude and giving the tech a hard time.Taking my business to Publix.

Clean, organized, and well-stocked. Helpful staff in every department!

Pharmacy drive thru is not efficient whatsoever. I have waited in line for over 20 mins just to get my medicine.

Friendly staff,good clean store

The pharmacists was very helpful and kind when I had questions about secondary over-the-counter medications and which would be best combined with the medications that had already been prescribed for my daughters ear infection.

Very nice staff