We arrived for Hogtoberfest to enjoy the festivities and are leaving with a new 2021 Harley Road Glide. After spending some time with Rex “Doc” he had us hooked once again. He truly is the BEST! No pressure just a great guy all around. We then went into financing and felt comfortable and once again no pressure from Leigh Ann as she went over all our choices on warranties. She even went over and beyond to get a much better rate with Harley than our bank offered. She really fought hard for us and poor girl should get a bonus too. Gary the floor manager who wears many hats made the deal better than we thought possible. If you are looking to have the wind blow thru your hair, smell the fresh air, feel the rumble like no other bike underneath you.. then visit Redstone Harley. The selection of new and used bikes are in abundance. We even witnessed someone trade in their vehicle. Crazy deals and amazing staff all around. A must see if you are in Rocket Town. Be forewarned that you willleave with a smile and a pep in your step. If you’re lucky you may even leave there with a Harley underneath you.
My experience was better than my expectations, and my expectations are truly great!! Doc is the sales man to deal with, kind, thoughtful, great listener, knowledgeable and most of all human.Gary the money guy made my day too, talk about going above and beyond. Come here for a bike and leave with a compassionate family. AND a fantastic hot bike!!!
Went into the dealership as someone who’s never ridden before and met and talked with Doc about some different kinds of bikes. He was very professional and knowledgeable about the different bikes. I ended up purchasing a 2021 Street Bob and even though I have a lot to learn about riding I absolutely love the bike. Thanks again guys, the celebration after purchasing was awesome.
Great experience buying a bike at this dealer. Doc and the crew were awesome in getting me the bike I wanted for a fair price, and making sure I was taken care of all the way out the door. Their follow up on my satisfaction has also been amazing
Great experience at this dealership. Wes Boleware was the salesman that helped me and he was awesome. Him and his sales manager tracked down the bike I wanted in another state. They were really great with communicating the process and kept me informed. Wes and the whole dealership made me feel like apart of the family.
Bought my first bike! Doc was a great help and a pleasure to work with. I am a short rider at 5’0” and he helped me find a bike that was right for me. They even threw in a pair a boots for free. Everyone was very nice and super helpful.
Love this location, Ive been in. Las Vegas and this location puts them to shame. I took the motorcycle training here and the trainers are amazing and really care about your personal safety I recommend taking the class if you ride or are just learning. We had people who already have been street legal and riding learning alot from this coarse. I plan on buying from them and keeping this location alive. Great job!
Just bought my 2021 Road Glide Limited—Snake Venom. Great ride as compared to my Ultra Limited and that was a darn good ride! Probably why Redstone H-D provided me a great deal in trade. Most importantly—my fit specialist earns the highest of praise. I’m tellin ya—Doc clearly showed his care and concern to find me this bike and earn my business. After a minor setback (which was out of his control) in finding me this specific bike model/color, his relentless work came through! Phenomenal guy to work with in the sale process. Fair and upfront with results that exceeded the expectations. Appreciate all the work. Thanks Doc!!
Great dealership! I have had great experiences with their sales team- really like Jason. Very knowledgeable and low pressure. Easy to test ride the bikes I am looking at. I haven’t purchased a bike tet, but will from them because their customer service is great.I have also had several interactions with their rider training guys. Really great instructors and very friendly. I haven’t taken their course but have watched for an hour or so and would highly recommend their team.
Rex is the best ever! Hes very knowledgeable but most of all, he doesnt apply pressure when your in the dealership browsing their selection. The overall experience was very pleasing and they make you feel like family. Highly recommend talking to Rex if youre in the market for a Harley.
Staff is always friendly and welcoming, without being over-the-top or disingenuous. Folks here tell you what you need to hear, and listen to what you want, and work those two together to match you with a perfect ride. If you get a chance to go on a test ride, ask one of the salespeople to take the lead; you wont be disappointed. Theyll help you get a great feel for the bike and have fun doing it. Doc is fantastic. If you want a bike, this is the place to go.
The Harley Davidson dealership at Redstone has been impressive. I contacted Wesley Boleware and didnt have one regret... he was fair and straightforward. He and Trey made a offer that was satisfactory for my bike and we closed without issue. I would recommend anyone looking for a Harley Davidson dealership to consider Redstone
I went in today to pick out a gift for a co-worker who is retiring. Not being a motorcycle rider I needed help and received that from Stephanie and Christine, who were amazing. Stephanie helped me select a wind and water proof jacket along with a nice shirt and Christine explained to me about the little bell and why it was important, so I got that also. They wrapped up my purchases for me and put it in attractive boxes saving me that trouble. They were both super helpful and friendly and I would recommend asking for them by name.
Doc was wonderful. He was patient ND understanding of our what we were looking for in our new bike. All the staff is friendly and welcoming. I highly recommend coming in and looking here first for your next bike.
Absolutely amazing! Hogtoberfest was incredible! Good food, good beer, great stunt bike show and a beautiful selection of bikes! 10/10 recommend!
Very personal service, they have a wide variety of motorcycles, are very friendly and introduce you to everyone involved with the dealership.. They take care to introduce everyone to you, from the manager,parts and accessories department, service manager, also have live entertainment on certain days
We would like to give a shout out to Rex(Doc] Holiday for helping us make the purchase of our 2021 Road Glide a reality.Over the past seven months when we thought this dream would be put on hold he has continued to encourage and support us.
Very well put together dealer. Friendly staff. Redstone is a very appealing place to shop for all your motorcycleing needs.
I went to Redstone 3 times before buying. The first time I told them I was not buying that day. I was not pressured, but was still helped. The buying experience was fast and simple. Mike was very helpful and personable.
Best experience ever! I took the Harley Davidson Riding Academy New Rider Course and learned so much from my amazing coaches Barry and Bob! Would most definitely recommend anyone interested in riding check it out!
I believe I had the best salesman at Redstone Harley. At no time did I feel pressured from Doc about my purchase. With this being my first bike, he explained every step and question I had. He helped me make a very educational decision and not looking back on my decision.
Service department staff was very rude to us while trying to get service done on the bike we bought from them! A girl that worked there seemed like she hated her job. The inside staff was very friendly. They have a lot of awesome bikes to choose from.
Doc went above and beyond in helping me trade my bike for a new one. First class and very professional.
Just bought a 2021 a Road Glide with Rex (Doc) Holidays help.Would recomend him to anyone who wants to buy a bike. He is very knowledgeable about the bikes and all around great guy.
Great experience at this dealership. Dan was the salesman that helped me and he was awesome.They were really great with communicating the process and kept me informed. Dan and the whole dealership made me feel like apart of the family.
Great place, friendly staff. SFFS.
Very friendly and helpful employees.A very clean store.If you are in the market for a new motorcycle but not sure what size or style you want.The salesmen are very informative and can walk you through the process of getting the right bike and fit for you.The parts department is there and can order just about anything to help you enjoy your experience even more on the bike.They offer new riders classes as well just ask the sale department and they will get you set up to have the safest riding experience.
Just bought my 2nd bike from Redstone! The sale and finance are very attentive and helpful. Buying my bike was super easy and a great experience. Ask for Doc, he will hook you up!!
Doc and the guys took care of me and did what it took to get me rolling ..will definitely be back for another one
My husband and I stop by this dealer to look for bikes and they showed us around. We look at one bike Fat boy CVO 2005. They told us it was recently received not yet post it on the website. My husband took it for a test ride and we wanted to buy it. After we filled up and gave all our personal information, and signed the papers, they told us the bike was already sold online and in the middle of the conversation someone came and removed the bike in front of us and our sales guy asked him where he was taking the bike he responded “it is sold”. We thought this was a “joke” for a moment but this was serious. Still we cannot understand why they wait until we signed the papers and gave our information to tell us that. We found this lack of professionalism and disrespectful. At this point we don’t know if this was a game to obtain personal information. How a bike that was not post it online was sold online.
Doc was a great sakesman and Gary the closer was awesome. The whole group at Redstone Harley is a fun loving group. Thanks Doc
Red Stone Harley-Davidson gave me the most for my trade and the best deal on a new Street Glide special. I went to another dealership south of Huntsville not naming names and Redstone gave me more for my trade and beat them by $2,000.00 and Redstones back came with accessories. Zero haggling period. I told them what I wanted and it was done.Derek A. King
Nice Harley shop, lots of bike to choose from. Staff isnt pushy either
The GM Patrick Murphy, very pleasant and helpful in getting within my budget for the Ultra Limited. Business Manager Franchesca Rivera was most pleasant doing the paper work to closing the deal.
Very busy place! The service department is very busy but got me in and out in a reasonable time
Redstone Harley Davidson is a very clean and well equipped facility with friendly staff and you get plenty of help there Thats an awesome place to visit
I would strongly recommend RedStone Harley to anyone shopping for a Harley Wes and the rest of the staff are awesome Wes went above and beyond to get me on my Harley just want to give a big thank you to all of them
Awesome place to do business with. Large selection and awesome staff
Excellent experience at redstone harley. Would recommend anyone to go see them. Ask for Reno!
Sales man was ok But when I asked him the full price of the motorcycle they would never give it to me when it came time to finance we showed Dan our credit score told him not to run my credit if he couldnt beat 5% apr and he ran it any ways told him that we only wanted to finance a bike for 60 months when we sat down in the office with a lady had to ask her what my credit score was 3 times before she would tell us they tried to put us in a 13 model road glide for 84 months at 11% apr with out even talking to us about it so Monday I called our credit union and got 3.7% apr for 72 months and bought a much nicer bike I highly do not recommend this Redstone Harley for anything they very unhonest and lie to you and will not listen
Amazing people and customer service that treat you like family every time.
Had bought a Harley that just didn’t fit me. Doc worked with me and found a Heritage that fit me. Very knowledge man and appreciated his patient to find the perfect bike for me! Doc is the best! Thanks Doc!
Wes was awesome, got exactly what I wanted, and didnt even take that long and I was back on the road..Will definitely be doing more business here in the future!
Doc Holliday is the best sale specialist!! Thanks for all your help with Dakotas new Harley!!!
Robin & Stephanie in motor clothes were so helpful! Great dealership!
They did everything to help me find s bime that was suitable for me and within my price range and did everything they could to get me set up and on the way as quickly as they could. you want a good salesman talk to Derek
Stephanie & both Anna’s in motorclothes were great! Will be back soon !!
Doc is THE MAN! He will treat you right. Go see him and the rest of the family at Redstone HD.
Great people to do business with.“Doc” went out of his way to help me get my new bike home.Thank you very much.
Doc was awesome along with everyone that worked with me on my purchase
Lots of Harley stuff, nice store. We rode the trail of tears ride, but Im not a Harley guy, but they had tons of Harley stuff
Honestly, this location gave me the best hospitality and welcoming of any sort of dealership or general sales entity Ive ever been to. I bought a FXS Blackline Softail yesterday and I could not be any more stoked about this purchase. Clay may be new to this location, but hes very knowledgeable and very hospitable. He answered all of my questions and I never felt pressured to buy. It honestly felt like a good friend was just transferring knowledge about Harleys to me, which made the experience more comfortable and stress free. Jason was also great in helping with the financing and they both even stayed with us well past closing, and they were very positive and hospitable throughout the entire process. Other extremely notable employees include Patrick, AJ, Jason in service, Amber, and Anna: all of which were very welcoming and helped us greatly with understanding our new bike and how to maintain or upgrade it. To everyone I mentioned above, I greatly appreciate everything you did for us yesterday and Im very excited to be part of this Harley family! To everyone I did not mention, you were all great in our brief encounters yesterday as well. To anyone out there who is looking to get into riding and want to buy a new bike or even learn to ride, I HIGHLY recommend this location as you will not be disappointed and you will feel very welcomed, like family.
From Minnesota this place was awesome lots of bikes not in Minnesota
Thanks Doc great experience go see him at dealership
Trey and everyone at Redstone Harley Davidson did a fantastic job of helping me purchase my dream motorcycle
Stephanie & Robin helped us shop. Cool store !
Been trying to tag my bike for over three months. Just get a run around they can’t update me on things but can event me to a event. By far the worst customer service I have seen. All I want is my tags. I have called and called they just put me on to someone else never a straight answer. I’m a vet and in law enforcement they made a big deal about that as long as I was buying but now I’m getting screwed with late fees and penalties for not have my tag. I have already made two payments on a bike I can’t ride due to it’s not registered. Thanks for taking my money. Worst thing ever.
Spacious, lots of great bikes, super friendly and knowledgeable staff!
Dike looking chick at the parts counter was rude as hell. Just came in asking a simple question and she was giving me attitude like I should of known better. Terrible customer service. Liked coming here before this experience. Don’t recommended buying parts from here.
I contacted them through their online system about a Super Glide they had listed, but no one ever responded to my inquiry. I know others have had a positive experience here, but apparently they are not interested in doing business with me or my money. The Harley shop in Columbia, TN is only 45 minutes from me, so I will go there from now on.
I bought a 15 road glide today. The staff was amazing and Kurtis Miller went above and beyond to get in our dream bike. Would highly recommend. if you are thinking about a bike go visit Kurtis.
Good People there. They do sell the Payment, but Im a Cash customer and had to strip off all the normal addons that get hidden in the payment option. All dealers do this. The people here really try to get you into the right bike for you. They are like a family once you get to know them.
Highest trade in offer without picking apart my trade in
I recently traded in my 06 Ultra Classic for a 2017 Streetglide. Did I get what I wanted? I got a Stock streetglide. All the upgrades are up to me( this is the 4th HD Ill have to customize myself). I feel like the Franchesca, the girl who does closing, was personable enough, but I was upsold an antitheft service I didnt really need. Maybe they could slow down and stop trying to up sale stuff people dont need? I get its a business but is sure doesnt leave me feeling warm and fuzzy or that my business was appreciated. I didnt even get the freaking owners manual for crying out loud LOL.....Meh Columbia is just up the road and Redstone wont miss my business Im pretty sure of it.
Always love going and seeing all the bikes. Beautiful selection and everyone there is always so friendly.
I went to Redstone Harley Davidson with reserves. I met Joshua Armstrong and we talked about bikes. He never tried to push me into a sale. I went back ready to make a deal on a 2015 Electra Glide Ultra Limited. Joshua allowed me to ride the bike in the huge parking lot around back where they hold their bike Academy. He gave me plenty of time to get comfortable with the maneuvering of the bike before we got out on the road. I purchased the bike and the entire staff was super friendly. No one was a stranger it was as if we had been friends for years. Thank you Joshua for your patience and your professionalism. I cannot wait to see you all of you guys on the road again.
Thank you so much Doc. Definitely recommend you.
Very nice place to go if you like riding bikes
Super friendly staff!! Possibly the best dealership I have visited!!
I have a 2011 Harley Dyna Wide Glide and put a brand new battery + LED bulb in it. It seemed that this was the issue causing it not to start. After COUNTLESS hours of research, hitting different websites, videos, etc., I stumbled across Jerrys video on Youtube. I even went so far as to call him and lucked out by getting Jerry on the phone. Without hesitation, he offered me invaluable insight that nobody across the country knew. It ended up being my key FOB battery. HUGE THANKS TO JERRY AND REDSTONE HD!
Great guys. If you want to buy a bike these guys want to sell one. Top notch service dont forget to hit the Kong...
The service writer was very pleasant to work with.
I went in looking for my 1st bike & the customer service was great. I bought my bike with no hassle. They were quite patient, Im a newer rider & a small female who needed some guidance & they, Kurtis & Gary, were very helpful. I took the safety course there last year & had the best instructors, Holly & Chris. This is what brought me back to this particular store. Im ready to take another class with my own bike now. Thanks to everyone there who was a part of my journey!
Friendly staff! MSF course was very informative and built confidence in riding.
HD took in my bike while I was deployed, a service I didnt even know they provided. Thats great and I appreciate the company doing that, so this is more a complaint about my service afterwards. And yes...I did reach out and let them know what happened and not just griping on google. I needed a new battery when I picked it up so they installed one. Got the bike home and noticed that not only was the battery not fully seated, but the harness was held down with a zip tie. I called the shop and was told that yes, the clip broke and they couldnt find one online, so tey zip tied it. Fine whatever. At no point did they call me to tell me though. I was simply offered an apology and that was it. This was a safety issue that could have been easily avoided with a simple phone call.
Great dealership. The people that work there are awesome to work with
My husband and I had been to this dealership several times before deciding to buy my motorcycle there. The staff had always been very knowledgeable as well as friendly without hovering over us. That was only part of the reason we decided that when the time came to buy, it would be here. We couldn’t have been happier with my purchase. Due to traffic we didn’t even get there until 30 minutes prior to closing but nonetheless the staff was very patient while I tested several bikes. Haggling is not our thing and a major reason why we had waited so long. When I mentioned this to the sales person he indicated this was not a problem and they didn’t like it either. I made my selection, the sales person went to the sales manager and the deal he came back with was just too good to pass up. I drove away with my new HD and have never regretted making the purchase from this dealership. Not only are the sales staff the best but the parts, service, clothing and accessories people are hands down top quality. Definitely the place to go for all your HD wants and needs!!
BIG KUDOS TO BOTH MIKE BRASWELL & AARON MCATEE (aka: AJ)WOW ...so many cool looking bikes & believe it or not ...Im not a cyclist ...LOL! However, I did leave with a small Harley-Davidson bell. Its the same size as a thimble & I collect thimbles, so it fits perfectly into my collection ...LOL!Seriously though ...our reason for visiting was because my Uncle Lothar (from Germany) was visiting my Mom, as my Aunt Cornelia (his wife) is her sister. My Cousin Heiko (their son) was also visiting. This was my Aunt & Cousins 2nd time (ever) in the US & my Uncles 1st time (ever). So you can imagine how much fun we had!My Dad has a friend at the Redstone Harley-Davidson store (MIKE BRASWELL). So knowing that my Uncle likes bikes, he suggested we take him to visit there & introduce ourselves to MIKE BRASWELL (whom he called ahead of time to give the heads up that we were coming). So the four of us showed up & we did get to meet MIKE BRASWELL. He works in the back & is a busy-busy man. However, he is extremely friendly & if you get a chance you should definitely say hi to him, as well.So after our brief meeting with MIKE BRASWELL, we walked around looking at all the cool-looking bikes, taking LOTS of PICS of course (some of them with us being silly on them). My Uncle was in hog-heaven ...LOL! Literally!Not knowing prior to our visit on 10-2-18, but they actually let you test drive the bikes in a large parking lot in the back of the store. However, you have to have on long pants and show a valid ID (drivers license) in order to do so. Unfortunately, on that particular day, my Uncle was wearing semi-shorts/semi-pants (its a German thing) ...had his German International Drivers License though ...LOL!So we opted to come back the very next day (10-3-18), which we did! My Uncle was ready to ride. He had on his long pants & Harley gloves (he just bought), with his shades ...and once again he was in hog-heaven! ;-)So the person that helped us both days was AARON MCATEE (aka: AJ). He really went above & beyond in making this event for my Uncle a true blessing. Prior to getting to take a ride, he made sure that my Uncle knew the ins/outs of the bike. He thoroughly went over everything, as far as safety & such. He even made sure that the helmet was on properly before we left the shop to go outside. I mean, he really knows his stuff & how to make you feel like youre safe to get on this thing!Of course we took lots of fun PICS & even video of my Uncle riding one of the big bikes. My apologies, as I forget which one, but it was a newer one for sure. You can probably tell by the PICS Im sharing which bike he rode!My Uncle had the biggest grin on his face, as he was riding. Just made it all so worth it to see that! Once it was all said & done, AARON MCATEE (aka: AJ) came around to help my Uncle off the bike. I think my Uncle wouldve sat there all day if we had let him ...LOL!There was so much excitement for my Uncle that they both hugged afterwards. I got some fun PICS of them both grinning ear-to-ear. Did I mention this was not just the 1st time in the US for my Uncle, but it was also his 1st time to EVER ride a Harley ...thats why it was such an eventful time.Thanks so much to AARON MCATEE (aka: AJ) for making that a special day for us all. Not only did he help out my Uncle here, but he gave him information of a Harley-Davidson place in Germany where he could ride again (for free). However, my Uncle has to wait for the warmer weather, so probably some time in the spring hell get to do that.SO MAJOR-MAJOR KUDOS TO BOTH AARON MCATEE (aka: AJ) & MIKE BRASWELL ...for making us all feel very welcomed and for making a dream come true for my Uncle! It was a blessed day for sure!Also, thanks to my Dad for suggesting us to take him there ...perfect place for him to visit!Enjoy the PICS! ;-) O:-)
Been waiting on a radio to be replaced on a bike I bought in may still waiting Harley Davidson one of the worst experience I have had on buying something at this point I believe I’m being lied to so what it’s worth looking forward to hearing from redstone Harley thanks again for the poor service today’s date 8/9/2021
This is a great place to buy a harley Davidson go see Dan they will treat you like family and make sure you get the one you want
Ive had my share of Harley-Davidson dealership experiences and this team is by far, hands down, the BEST! I just retired from the Army and have been too busy making the transition to civilian life and Ive had no time to address some major mechanical deficiencies on the bike. I dropped it off for a little over a week and now that thing runs like a champ. Huge thanks to Nigel and Brink back in the service department. You both are exceptional professionals and really good at what you do. Nigel-really appreciate you, brother! The work was performed to the highest standard-no worries and complaints. I highly recommend these folks. They are in it because they care about what they do and who they serve. Im so happy to live in a place where the Harley Dealership is top notch and first-class. Thank you, team Redstone Harley-Davidson!
Took my SG in for a new tire. Travis washed up my bike for me and did a great job. went home looking like i got a new bike.
Wow huge selection of clothes. Very friendly, knowledgeable and drinks for $1
Redstone Harley Davidson has a great team. They are friendly, considerate, and engaging. It has been ten months since we bought a motorcycle at this store, and everyone makes us feel welcome every time we walk in. This dealer has become a center for local motorcycle culture and charity activities, and a natural stop on many rides. The camaraderie with the staff and fellow riders is great, the coffee pot is always on, and sometimes they have hot dogs and burgers!We are glad we purchased a motorcycle from Redstone Harley Davidson!
This dealership will try to bait you in with internet photos of bikes they dont have to get you on the lot just bad business practice I am truly disappointed with this Harley-Davidson dealership
The employees are super great, had a great experience, I dont have a bike, but love looking, and buying merchandise!
Great customer service and people, couldnt be happier with my purchase experience.