Ordered chocolate chip pancakes a month ago and they were great and well worth the price. Came back yesterday to a 20 minute wait which is normal for dine-in and got oatmeal creme brûlée and french toast, the latter of which was by far the best french toast Ive ever had - mind-blowing - and I dont even like french toast. Great coffee and again great price for everything. Very friendly and fast service once we were seated. Definitely my new favorite spot for breakfast!
Been wanting to try this place for a while and finally tried it!!! Aaaamazing !!!! Super busy brunch place in Madison, WI. They are on first come first serve basis so be prepared to wait. We were a big group and each one of us loved what we ordered.The menu offers great options for everyone. The food here is incredible. They make great eggs benedict, pancakes, lattes, and sweets. The food is outstanding. Brunch place done right.
The Brunch Club is an adorable place to go for breakfast! I suggest getting here when they open - there is almost always a long wait the later in the day, but its quite worth it.The menu is really inventive and offers a wide array of tastes. The portion sizes are huge and the presentation is impressive, though the flavor of the food falls just short of my expectations. I highly suggest the cocktails and the horchata here though.
Fun place for breakfast/brunch, especially if you want cocktails. Love the attention to detail here with the vintage robot theme too!Hangover omelette was good but not great. The bagel breakfast sandwich was tasty; would have been perfect with some chipotle mayo. Side potatoes were perfectly cooked.Definitely would come back to try other menu offerings.
Let me start off by saying tht the food here is AMAZING!! Ive enjoyed dining here every week for the last couple months.Unfortunately they missed the mark last week. I ordered my breakfast nachos deconstructed and in the past this has never been an issue. I happily left a 20% gratuity on my pickup order because the staff always does such a great job making sure my order is correct.But on this trip they did not ensure the accuracy of the order. The nachos were an inedible soggy mess. I tried to call the restaurant but I got caught in circle of automation that never got me to a real person, so I sent an email six days ago.No one responded. So here I am today wanting to enjoy Basset Street Brunch Club but Im still frustrated that my last order was inedible and now irritated that no one responded.
In Madison near the Capitol it is not the easiest to find good breakfast. Many restaurants have reduced hours or closed due to restrictions, which were more due the political party in charge here. This place has great food and options for folks with food restrictions. I suggest the burrito, add sausage and ask them to grill the outside, it is fantastic and filling.
GREAT brunch food. I went here all throughout college and tried to work my way through the menu. At one point there was a donut chicken sandwich type menu item that was delectable! The donuts are always great and they have great coffee selections too. My only complaint isnt even bad- its just that theyre always so busy that you have to go earlier in the morning to grab a spot! Love it here and cant wait to visit again when I return as an Alumni
This place was so good! I had an omelette with a side salad and bacon. On top of the omelette there was this crema stuff and it was so tasty! I had a bloody Mary and it was kinda too spicy for me but still good! The place is cute and they really made you feel safe with their social distancing so that was great. I highly recommend this place :) my husband is still raving about their salad and omelette :)
Great food and portion sizes. The staff was friendly and the service was quick. Well done.
Great food and great atmosphere. Enjoyed it before a Badger home game so it was super busy.
I would highly recommend this place for brunch. These lemon ricotta pancakes with blueberry are delicious but too much for one person. Therefore, bring a friend, a lover or family member to share them with. Under $9.00 for the pancakes is a great value. The iced coffee is holiday spice which is great for the season. The soundtrack is great. I’m currently listening to Santa Tell Me by Ariana Grande as I write this review.
Killer brunch spot with awesome good and drinks!We had the spiked horchata and the iced horchata latte, both were super tasty!We also tried the chicken and a biscuit as well as the chorizo chili burrito, and they were perfect. Looking forward to coming back and trying out more menu items!Will add we had a 45 minute wait to get seated, so plan on putting you name in! Worth the wait for sure though!
I ordered Steel-cut oatmeal, a side of potatoes, and French toast. We waited over an hour to get our meal—people who arrived 10-15mins after received their food quickly. Food was okay for the piece, and the French toast was lukewarm. I would not return!!! There are other places to eat with faster service.
Absolutely delicious!! The Lemon Blueberry pancakes and Hangover omlete were fantastic. Terrific coffee. Our server was more than accommodating. We are traveling with our dog, who has some issues, and they were so kind to her. If you go, you can park in the lot for the attached Hampton Inn and the restaurant validates parking up to 2 hours. This was a huge plus for us. We would definitely return if in the area again.BTW, we ate on the patio.
The food is just okay, I would say, but definitely not deserve 2 hours wait. The waiting time on weekends is just crazy. The service was terrible, not worth the time. Overall this restaurant is largely overrated!
Foods are good, but it’s not worth to wait if there are many line in front of you!!
Gosh, if you want food from here you better hope theyre not busy. Otherwise if they are they will outright cancel your to-go order and literally tell you over the phone that no, you cant place a carryout order because theyre a little busy. Thats not how restaurants work. I wouldve been willing to wait an hour to get food but was turned down entirely. Ive never been so disappointed in a restaurant. Was a frequenter, but am no longer willing to give them my service.
I just received the blandest food I’ve ever eaten. I got a burrito and breakfast hash, both of which were completely flavorless. Even the side of salsa had zero flavor. Everything was cooked fine otherwise, but I think that the kitchen just completely forgot to season anything at all.
Three words: wow, wow, wow!!! Great selection of breakfast favorites with a BSBC twist. Numerous vegan options too. Service friendly and prompt. Portions are GENEROUS, prices are very decent.
Disclaimer - this review is a patio review.The Bassett Street Brunch Club patio is not a great dining environment. While the address is Bassett Street the patio is directly adjacent to Johnson Street which is a very busy 3 lane thoroughfare with constant traffic. Large trucks, consistent ambulance and police sirens - all very loud. This all makes for a poor dining environment, in addition to being a poor dog-friendly patio. Dogs are allowed - dogs do not enjoy the street traffic noise levels - in our specific experience our waitress did not offer the pup water despite the blazing sun. Speaking of sun there is additionally not great shade on this patio.Food was good - beer was cold - patio is a never again.
Best chicken sandwich I had in a long time. Chicken sandwich is not an exciting meal but this place excels on its execution. Very flavorful all the spices flow in great harmony. Have those fries which were made by frying then grilled with other seasonings -perfection. Dont side is that is not a very large place so I would recommend to go with reservations unless you dont might seating at the bar.
Excellent food! I got the everything bagel sandwich and breakfast potatoes. It was so good! My mom got the pancakes with strawberries and said those were delicious too. Even though we choose dishes that were things you would expect to see at a brunch place, they tasted special. I was also really impressed with their social distancing and cleaning. It felt a lot less crowded than other places, I felt comfortable and safe to eat here. They also had outdoor seating available.
Great food but terrible waitresses. Dont come here if you value your time. Was seated outside. Waited over an hour for food and was never checked in on after food was served... actually had to go inside to ask the hostess for my waitress/ check. Then i had to go back in to get my card after the waitress finally came out. And her attitude was less than friendly the entire time. Also got a dirty look from another waitress when i had to come back inside to get my card. I was so friendly to everybody and definitely didnt deserve that! Made the entire experience uncomfortable.
Way over rated. My bartender was attentive. The blended screw driver was tasty. The cheese curds were inedible. Took one bite and tried to get the wet grease off the others with napkins. Gave up and pushed them away. Told the bartender that the cook needs to have the oil hotter and he agreed. Still charged me for them. Ordered American breakfast. Eggs and bacon ok. Toast was not buttered and cold. Asked for butter and given cold butter from the refrigerator so had to do butter pellets on my toast. Bamboo straws disintegrated in my drink. Nice atmosphere and decent menu but I will not be back.
Food was okay. Servers were not very attentive, had to stop whomever was passing by. Chicken was cold with the donut appetizer. Hash was good but it felt like there was 60% Brussel sprouts and not enough potatoes. Or maybe it’s because that’s really all that’s in that hash. I say more peppers and maybe breakfast sausage chunks🤷🏽♀️. I would try again.
Awesome food and drink! Love that they have gluten free options and Id you eat outside they allow well behaved dogs. Even brought our pup some water!
Great waitress and presentation was great very cute place food looked great. But the food was pretty bland, looked very good. Peppers and onion was nearly unseasoned and the white of the egg was runny not the yolk. Expected a little more
Don’t order takeout in store. There’s no place to wait at all and there’s one particular staff that’s very rude to us. There were two extra standalone chairs by the takeout shelf, and we were sitting there waiting for our takeouts. One waitress politely asked us if she could use one chair for a table and we okayed. She told us that we can wait in the hotel lobby but there’s a buffet there so we didn’t move. The table next to us had extra chairs so we borrowed one from there. Another waitress passed by and accused us for doing so. She also basically said that I cannot sit on the chair that was originally just near the shelf since they “may” need it for another table. A terrible experience to say the very least.
A solid place for breakfast or brunch, but there are better options in Madison. Food quality is the biggest thing holding this place back - its varied over the years, and recent dishes Ive had here arent as good as they used to be. Service is generally friendly and prompt. Note that your experience is likely to be a poor one if you arrive after 9 or 9:30 on a weekend, when the place is packed. Come early or on a weekday for a more relaxed and enjoyable meal!
Delicious food and coffee! Recommend the coconut cream pie French toast. Service was a bit slow.
The food was decent, but my friend with celiac disease had a reaction to their food even though he ordered Gluten Free. They need to be more careful about allergens
Let me start by saying the food was mediocre and would probably go back if the service was better, but it was terrible. Waitress brought out our appetizer and dropped the plate on the table causing the chicken to fall onto the table. (We got chicken and donuts.) She was apologetic but didnt offer to replace it. Later on I asked for a refill, she poured the water so quickly, causing it to spill out of the cup onto the table and also onto me. She barely checked on our table. She was very rude and had an awful attitude.
LOUD dance club music... for breakfast?We literally had to yell at each other to hear what we were saying. Even the staff had to shout at each other. I dont want to hear super loud bass driven music about bump and grind with my eggs at 10am. Completely ruined the brunch experience.The food was edible. My French toast was burnt. Not worth the wait or price.
Overall, a bit underwhelming. On paper the menu looks more interesting than it actually is; in terms of execution, dishes are often a bit... meh. The Sassy Cow cheese curds, for example, had a flavorless batter and very generic ranch, and came out simply drenched in oil. The cheddar grits were... extremely bland grits with a bit of cheese slapped on top and broiled. The Eggs Benedicto were soggy, pretty small, and the side of greens it comes with was just that, a pile of greens with a dash of dressing. The only real bright spot were the oddly huge Lemon Ricotta Pancakes, but frankly, you can get those quite a few places. This half-hearted approach extended to service on our recent visit; it was difficult to get attention from our server, and we gave up on getting drink refills or placing additional alcoholic beverage orders after a while. Nothing is actively *bad* at Bassett Street Brunch Club, but for Madison, it just isnt competitive.
The food is good here but it always seems like the service is incredibly slow. The first couple times I went we waited 30 minutes for our drinks each time. The other day we had finished our food and final round of drinks and weren’t approached by any wait staff for over 30 minutes to see if we were ready to settle up. We had to have someone get up after a half hour to go find any wait staff to bring our checks.
Can I just. Please never take the coconut cream pie french toast off the menu, it is so good. The place is always busy but food is always worth it. This place is a Madison staple and almost every dish off the brunch menu is amazing. They have variety for all kinds of diets whether you want just a wholesome steel cut oatmeal or a hefty chicken and waffle (or donut, wont judge if you get both).
I’ll start by saying this is one of the BEST breakfast/brunch spots in Madison. Love the food, the vibe, and the customer service from SOME of the staff. Only my 2nd time at this spot & I ordered “French toast” completely ignoring the description (that’s my fault) and I was surprised by the toppings on the French toast (egg, some yellow sauce, bacon, arugula, and onions) caught me off guard cause I didn’t think I’d have to read a description for French toast, I assumed it was regular French toast! I was respectful and told them I no longer wanted it. Took one bite, and couldn’t handle the taste. The sever by the name of Elia instantly caught an attitude as if I was belligerent or disrespectful, I kindly asked her to take them back, and apologized for not reading the item description. From that point she became very rude to me. They still charged me for the French toast which is fine I guess. Any other restaurant would’ve took it off of my tab but hey! That’s ok!! my main issue was the sassy attitude I received from Elia after I was shocked by the toppings on my food. I then placed an order for pancakes and Elia with the most sassiest tone said “it comes with powdered sugar on the top is that okay” and stormed off lol.. can’t make this up. This was ridiculous. I’ll try not to stop by if she’s on the job today. Not a knock on The brunch club, I love this place but I don’t like rude servers especially when I was very respectful.
Very long wait for a table and then longer wait for food. hot chocolate was not hot or chocolate (warm water at best) and strawberries on my strawberry pancakes were cut in a way that still had parts of stems on them.
Excellent food, great service and STRONG coffee. Perfect anytime of the day!
The service was great and I really liked the coconut cream pie French toast. The breakfast food was done well, however I was missing the hashbrowns which are an integral component in breakfast hash and in my opinion breakfast in general.
Great breakfast! Very modern atmosphere. We shared a delightful donut!! My husband loved his chili chorizo breakfast burrito. My avocado toast was delicious, with the only critique being that I wish the bread was sliced thinner. The greens on the side were light and refreshing. Monday morning with no wait time!
Food was amazing, everything looked so good on the menu it was hard to pick! Environment is great as well. One of my favorite brunch places
My first time here and everything was amazing! Had the Green Goddess Grilled Cheese with the tomato soup (which was perfect) and probably the best peach bellini Ive ever had and the prices are great! Definitely will be coming back!
While my fiancé and I were in town just exploring Madison, we stopped in on a Sunday to grab brunch. We sat pretty quickly at the bar, (there was a 1.5 hour wait for a table - for a reason…) and we’re served pretty much instantly.I ordered the Lemon Ricotta Pancakes and my fiancé got the buttermilk ones. Both were SO good! We were amazed how affordable such delicious items were.Definitely recommend this spot!
Good food and good staff would recommend.
For my birthday I was taken to a restaurant I could not know the name of until we got there. Yay for surprises. I have to say I was not a fan of the hour drive to get to the restaurant and parking was hard to figure out. we found parking and walked into the restaurant. I was surprised by the layout and decoration. We were welcomed to Bassett Street Breakfast Brunch Club restaurant with “we have some immediate seating for you guys.” We got a seat right away and our waitress come up and greeted us, she got us some coffee and waters right away and we asked if she had some recommendations for what to eat and she sure did. She gave us her top 3, Pork Carnitas Hash, Hot to Tot Burrito, and Coconut French Toast. I ordered some breakfast nachos with chicken. While I was waiting for that to come up we took a walk to the donut case and picked out some donuts to eat. They where delicious and made fresh this morning. Soon our food arrived, nice and hot with good presentation. My meal had great flavor with crunchy chips and the chicken was nice and moist; it fell apart with fork it was delicious. I was stuffed before we left. Out waitress, Alissa, was great, stopping back to check on us often and make sure we had everything we needed. Highly recommend this place for breakfast. The donuts are fresh the breakfast is delicious, they have an early bird deal for mimosas ($3 mimosas before 10am), they also offer free parking in the hotel they are connected to, just get the ticket validated by your server, and a great waitress (Alissa). If we lived closer to Madison we would most likely be regular patrons.
I usually dont write reviews, but my first experience here was not a good one. After being seated by Elia, we were given water by another waitress and were ignored by her for about 20 minutes. Dont worry, she continues to check in on the table in front of us 3 times passing ours without even looking. After she passed our table for the fifth time, I had to raise my hand and ask if we could put our order in since weve been waiting for so long. She stated, did no one come to take your order? I guess I could get someone to come. Elia, who obviously was already busy and serving other customers in her section was kind enough to serve us with great service. We gave her a handsome tip, but for the sake of consumer service from the other waitress we are never coming back.
The best place for brunch hands down. My sister was visiting from Seattle and I took her here on her birthday and they did not disappoint! She even took a donut to go and ate it on the plane... said it was the best. Must go.
I wish I could give 0 stars. This is the worse run restaurant Ive ever seen. We got there on a Sunday morning and they said it would be 1 1/2 hour wait so we ordered some mimosas and sat and waited. We then ordered another round and sat and waited. Meanwhile we see table after table just sitting there empty for 15 minutes at a time. There were 3 or 4 of us groups waiting to be seated but nothing. After 2 hrs we just ended up leaving. They never gave us a call to be seated. What a worthless breakfast place. I doubt if the food could have been good enough to get that bad taste out of my mouth. Never again!
Great food. Awesome place to stop and eat.
I have been here 2x while travelling through Madison. Bassett Street has an extensive menu, all day brunch, homemade donuts and veggie options. Its nestled inside a hotel but it is easy to find in its downtown location. Free parking is available in the hotel proximity. The robots make it extra cute and the service is friendly and true Midwestern style with attentiveness and a homey feel.
Ordered online for a take-out order. My bagel was broken and cold. The ingredients for the Lox Box are not even assembled onto my bagel. I’d have liked an assembled bagel or at least a disclosure that my food wasn’t going to be put together. Also, why is there wet lettuce and weird white stuff in my tomato? I message via the Maps app but never received a response. Here I am having to post a review.
I have been here twice and both times the hostess looked down her nose at me. The first time was for not having a reservation a restaurant with only two full tables. The second time was with a reservation (made two weeks in advance), she told us that we would be seated outside in the rain. Again only two tables full in the entire restaurant. Dont waste your time going here.
Great lunch spot to take in all the college kids and their shenanigans on a Saturday afternoon. We sat on the patio because we had our dog and my whole family enjoyed their dishes. Blackened chicken salad was over the top good!
Wonderful staff, good coffee, great food. I would recommend the chicken on a biscuit.
We placed a to-go order and was told over the phone that our order would be ready in 15-20 minutes. We went to pick it up and we’re told it wasn’t ready so we waited...then finally decided to ask again if it was ready. It took the staff 45 minutes before they realized the order wasn’t even placed in the first place. So now we’re currently sitting here still waiting for an order of pancakes an hour later. Would have been faster to drive to a store, get pancake mix, and make them myself.
Food was good, but wait times are always long and was a bit pricey.
The descriptions on the menu sounded delicious, the actual thing fell far short. The breakfast nachos and breakfast chorizo burrito were missing flavor.
Great place, long wait...long wait to get in, long wait to get your food. But food is solid.
Great food! Wish Id taken a picture because it looked amazing. But it was too enticing to waste that kind of time on.
The food is fantastic, with plenty of vegetarian and vegan options.
I love this place!!! I come here quite often. Who doesn’t love brunch?! And it’s served all day! Parking is a little tricky but is free if you park in the hotel that it’s right next too. The menu is extravagant offering unique brunch items and cocktails!! Also have awesome patio seating in the summer where there’s a lot going on! Expect to be waiting if you’re brunching on the weekend because this place gets PACKED.
We make it a point to eat here whenever we are in town! One of our favorite places!
Food is usually pretty good but nothing to write home about. Service usually leaves me wanting.
Bad service, ok food, ok ambiance..nothing to get excitedWe came here for brunch after seeing so many fake (I believe) reviews. We ordered omelette and got fried egg and server said I am not sure what they did in Lio ever tried to fix it. The food quality was below average I also felt they don’t care for you ..I am not coming back ..Thanks
Great service!! Good food options!! Delicious options with wonder drink options alcohol & non-alcohol. Highly recommend!!
Breakfast was great, place is always packed so plan on a wait if you didnt make reservations.
They have a pretty limited menu, but you will never be disappointed with any of their dishes. Have been there multiple times and have tried most of them so far, and always come back a satisfied customer. Their mimosas are good too. Also the eggs Benedict is recommended.
I’m not impressed.This sounds a bit ridiculous to say, but the “pretzels” are breadsticks and the “mustard” that comes with it just tastes like a cranberry sauce. I’ve attached a photo of said “pretzel” and it’s pretty clear that description is not accurate.My girlfriend has ordered chocolate chip pancakes twice and did not get the chocolate chips on either occasion. Their solution both times was to bring out a cup of chocolate chips and everyone should know that is not the same.
Came her for a quick lunch on a Friday afternoon. I was able to get a table right away and the restaurant was about 80% full. If youre a fan of brunch foods, this is your place. They have amazing dishes like eggs Benedict, lemon ricotta pancakes, and coconut cream pie french toast. If you want something on the lighter side, order the Spring Break Diet. It is really good. Its a bowl of brown rice, black beans, queso fresco, green onions, and avocados. If you need your sweet kick, get a donut. Seriously, you cant go wrong.
Some of the best food in Madison for sure!Cobb Salad: One of the best cobb salads (substitute chicken for the shrimp) Ive had. Its probably enough for 2 meals worth! All the ingredients were so fresh, I finished the entire thing in one go even though I felt full half way.Hangover omelette: Seems simple at first, but it comes with a really nice cheese sauce that takes it up a notch!Chicken and donut: This sweet-savory combination is not something youd see on a typical brunch menu, but its a great dish! Its basically perfectly cooked strips of fried chicken on a glazed donut. It comes with a really nice honey sriracha sauce, and everything goes so well together.Chicken and a Biscuit: This is a good, filling dish. The chicken, biscuit, and salad are all really tasty. Gravy is pretty good too. I would recommend getting some of the honey sriracha sauce that comes with the chicken and donut, coz this dish does feel a little plain at times.Cinnamon Roll French Toast: This was a Harvest special they had in September, and it was so so so good! Some of the French Toast Ive had. They were 3 huge, thick slices of cinnamon swirl bread, and it came with a mascarpone topping that was amazing. It was the perfect amount of sweet. If only I had gone there earlier in the month so I could have discovered this sooner. It still gives me dreams.The donuts are fresh, make sure you try the maple bacon.There is quite a wait sometimes though depending on when you go. In particular, brunch hours on a Saturday and Sunday are the worst. The food is definitely worth the wait though, and you can always hang out in the hotel lobby thats connected internally so youre not waiting out on a cold morning.
Fan ****ing tastic! We will be back!
Enjoyed my breakfast while talking to Nick who was behind the counter.
If I could leave zero stars I would. I ordered the guajillo burrito with the braised chicken. It had no flavor whatsoever. Very disappointed how a breakfast food item could be so terribly bland. Save your money and go elsewhere.
Great brunch food. French toast, scrambler, avocado toast all recommended!
Been here a few times and it never disappoints! It is very busy during the weekends, but they do have overflow waiting in the hotel lobby, which is very comfortable. Best advice is to arrive early to get a table.This visit I could not decide between the Lox Box and the Creme Brulee Oatmeal, so I got both! The kitchen was very kind and accommodating to give me a small serving of the oatmeal. Its seriously so rich and delicious that I dream about it for months!Great food, great drinks! Every time we visit Im always wishing I ate more meals here!
