Very satisfied. Jared went above and beyond, he spent several days searching for a perfect transition piece.Highly recommend.
Very happy with the new flooring in our basement - carpet, vinyl, and gym flooring. Kevin worked with us to make high quality choices and stay within our budget. He also used his design expertise to make color recommendations. The installers were quick and their work was impeccable. They were able to move the large furniture around which was a big convenience.
Very disappointed in the process of quotes and how things were handled. All quotes should be given with a detailed listing of all charges and what those charges are, including square footage measurements. If he would have given me everything, we would have avoided a lot of the issues we had. Including missing half of our main floor in our quote and overcharging us by about $600, that would have gone unnoticed if he hadn’t given me a full breakdown when I asked for it. He told me he couldn’t give me detail on the original quote because he had made changes to it. He was professional and apologized for the errors. The work crew were great and I love the end product but there were many unnecessary headaches that could definitely been avoided. This was our first home remodel project and I learned a lot but due to the errors I would not recommend this company to anyone.
Great experience from start to finish. Kevin was very knowledgeable of their products. Rogers team did a great job on the install and was careful and considerate of our walls and home. He also communicated well throughout the install process. Glad I went here vs. a big box store.
We were very satisfied with the service we had so quickly. A salesman brought samples to our home to decide what shade of flooring matched our woodwork & what type would fit our needs. Within two weeks our flooring was completed. Then the salesman came back to check with how the flooring was done & if we were satisfied. Also he explained the best way to clean it. We were very satisfied & highly recommend them.
So impressed with the professionalism and the work ethics of this company. They did a phenomenal job of installing hardwood floor’s in our living room and hallway replacing carpet on stairs and replacing bathroom floor and a floor in our bar area. Could not be happier with the results. They finished on Thursday, with a linen closet door that needed to be cut to size that was done on Monday. Excellent workmanship and very knowledgeable employees . Would definitely recommend this company ! We have a wood floor in our kitchen that was installed probably 10 years ago, and they were able to match the living room floor to that kitchen floor almost perfect you can’t even see the difference unless it’s pointed out to you. So impressed!
The full experience with Floor Coverings International was amazing. The sales experience was pressure free, installations was fast and professional, the best part was the service after the sale! Hubie was responsive to questions that we had and came to the house to fix some of the concerns we had. We will definitely be going back when the time comes. I highly recommend them to anyone looking for flooring.
Such a great experience! Hubie took care of everything from scheduling consultation to installation of flooring. Very friendly and knowledgeable staff. The flooring looks amazing!
The staff is terrific at FCI. My salesperson Kevin was not afraid to guide me in my color choices which was a huge help. The installers did a fantastic job and they were very pleasant to deal with. The company is very accomodating from the owner to the scheduler. I love the flooring I bought; carpet and luxury vinyl plank. Highly recommend!
Floor Coverings International installed new flooring in our condo. We needed to replace worn out carpet. We met with Kevin and he was very knowledgeable and helpful in explaining all of the options available. We had many questions and concern with a second floor condo. After much discussion we selected the Luxury Vinyl Planking with a cork backing to reduce noise. The installers were very professional and detail oriented. The flooring is great and has the look and feel of a hardwood floor with better qualities. The owner Hubie Durst came to our home after the installation to insure we were happy with the quality of the product and installation. We recommend them and would use their services again.
I had Floor Coverings International of Madison put carpet in all three of my homes bedrooms. Hubie, the owner, was fantastic to work with and very responsive to any questions that I had. The subs who installed the carpet and padding were fast, friendly and did a exceptional job. Overall, I had a great experience from start to finish and I am very satisfied with the product/workmanship. I would recommend Floor Coverings International of Madison without hesitation to anyone looking to add/change flooring in their home or business.
Thank you so much! I was overwhelmed with all the possibilities but Kevin did a great job helping me pick the perfect carpet. Troy was quick and efficient with the installation and it looks great! I look forward to working with you all again when we start replacing the bedroom carpets.
Kevin was awesome. He made the process super simple by bringing all the samples to us so we could see them in our space. Lighting is huge for floors so being able to see them in our house made our decisions easy. I would highly recommend them in the future.
Everyone was very professional and the job was done quickly and well. Starting with Kevin who came out to consult and measure, to Hubie who personally came out several times to check on things. The workmen/women they use were all wonderful and professional.(Score 10 out of 10)
Betsy & I were very impressed with this company. From the minute we walked into the showroom and were greeted by the owner, Hubie, to the last walk through with Kevin after the floor was completed, we were shown courtesy and respect. We wanted to replace our existing kitchen vinyl and after consulting with Hubie and Kevin, the entire process went smoothly even with a few last minute surprises with installation. The installers, Troy and Jeff, were great and they handled the surprises without losing any time. They worked tirelessly answering all of our questions as they worked and adjusted schedules to meet our needs. Where many companies might have taken advantage of the problems we encountered to increase our costs, Hubie and his team only made adjustments that were reasonable and the job was completed on time and within our cost expectations. If the attitudes of Hubies employees is any indication, he must be a good employer which tells us he runs a good company.We will definitely use Floor Coverings International for any future flooring needs and we certainly recommend them to others.
The gentleman who came to our home was informative, and a true professional.
The entire project was handled in a respectful and professional manner. The owner was responsive to all of our needs and concerns in a timely manner.
Hubie is great. On time. Competitive bid. High level of service.
Great experience working with Kevin and his crew. The job was done well and in a reasonable time frame. Didnt feel pressured with any of the sales pitches, and Kevin was very helpful with explaining things and the process.
Hubie, the owner is great! He will come out to your house and bring all the samples so you dont have to lug them around from the big box stores. Being in the real estate industry for over 7 years, I refer all my clients to FCI. If you are shopping around for flooring make sure to stop by.
Very helpful and friendly! The owner helped us, he found us what we needed and the price was great! I would shop there again!!
After our home was water damaged, Floor Coverings International was recommended to us by our general contractor. It was one of the worst experiences of our lives. Hubie was pleasant to work with but he subs out all of his work and we got stuck with a company called Floors For Less that completely ruined our house with improper installation. I went round and round with Hubie who did try to make repairs to flooring but kept using the company Floors For Less to make the repairs which only made the floors worse due to not knowing how to correctly install the product we were using (High end LVP.) I had to have a Licensed flooring inspector come out at my cost of more than $500 to inspect and evaluate what the cause of problems were and the inspector determined improper installation. Only after I was preparing to take him to court with proof that he was at fault did he come clean and offer to make complete repairs to my home (With a different installer.) Never again will I be calling Hubie (Floor Coverings International) and his less than professional installers.
They did what they promised and treated us with respect. Our basement was flooded and they recarpeted and tiled it in less than 2 weeks. Beautiful job.
Very knowledgeable and honest company. They will recommend the right services without overselling or overcharging. They take pride in their work.
Hubie and team did a tremendous job on a remodel we were doing. While the lead contractor was dropping the ball, Hubie and team picked up the slack and did a fantastic job on our carpets and tile . Do not hesitate to use this group for any of your flooring needs.Steve and Jane Petrakis Lodi, Wi
This place is a nightmare. We hired them to put sheet vinyl floor in our kitchen and laundry room. It should have been a VERY simple job but we had nothing but problems from the get go, and 2.5 years later had to take them to court. They didnt glue our floor down properly and it is now being destroyed as a result. The owner, Hubie, refused to fix it and instead tried to say we must have had a flood in our house (what?!) and made up a bunch of other excuses. After we won in court, he admitted to sending sub-par installers over, because they were busy with more important jobs (apartment buildings). Stay away from these guys.
The most professional, quick and accommodating flooring service in Madison. I would suggest them for any service you would need. Thanks Floor Coverings International!