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Hammonasset Ford
191 Boston Post Rd, Madison, CT 06443, United States
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Hammonasset Ford
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Ja
Review №1

Buying a vehicle from Hammonasset Ford was a great experience. As a new resident in Connecticut I feel they went out of their way to make sure everything was a smooth process for me. Everyone I spoke with and worked with was a friendly and welcoming.After buying my vehicle I was introduced to the staff in the service department so that I would feel welcomed when I needed to bring my vehicle for regular maintenance, or any other maintenance should that arise.

Al
Review №2

Loved my experience at Hammonasset Ford! My salesperson Mike Timmons made the car buying process way easier than Ive experienced in the past. No pushy tactics- just honest, kind and helpful. And FAST! It was such a seamless process. We will definitely be going back for future purchases.

St
Review №3

Like others who have posted, I have NEVER had an experience buying a car that I felt was worthy of 5 stars but this team deserves it. CherylAnn was excellent to work with. With over 20 years of experience she had my confidence in her knowledge about the car and it’s features. My wife was unable to join me when I picked up the car and she encouraged me to video the process to pair my phone so that I could do the same with my wife’s phone. Great follow-up and knowledgeable about the features. There was no pressure to buy and no hassles or trying to sell the extras. Her collaboration with Steve, the manager, was excellent and I felt that they had me covered with the financing process, the insurance and the Registration. Just signed the papers and I feel it was the simplest car buying experience ever!

Sc
Review №4

Buying a vehicle from Hammonasset Ford was an amazing and easy experience. They are up front about all prices and there are NO surprises! I was helped by CherylAnn who made the processes very easy and fun! Would highly recommend this dealership to anyone.

Da
Review №5

My husband and I had a wonderful car buying experience at Hammonasset Ford. Mike Timmons was excellent to work with, he made the car buying experience easy and streamlined. It was a pleasure working with Mike and his team, we would highly recommend buying a car there.

De
Review №6

CherylAnn was a pleasure to work with! She provided us with a great customer experience and was easy to talk to. Her knowledge on all the features of the vehicles, as well as, understanding and helping with budget limits was top notch. I look forward to working with CherylAnn and the team at Hammonasset Ford in the future!

Ro
Review №7

Outstanding working with Cheryl Ann Wambolt. She walked us through all the details related to purchasing a new Ford Explorer. She knows all the equipment and features along with pricing. The order process went very smooth. We greatly appreciate her continued follow up to the questions and information clarification in getting comfortable with all the technological features included in the vehicle.

Te
Review №8

I usually wouldn’t rate a car buying experience as 5 stars but they deserve it. CherylAnn was excellent from start to finish! Great follow-up and knowledgeable about the features. (Paired my phone and set the extras to my liking). Saved me hours, lol. There was no pressure to buy and no hassles or trying to sell extended warranty (I get plenty of calls daily about that!). I signed the papers and experienced the simplest car buying ever! Kudos to all.

Je
Review №9

I had a great experience at Hammonasset Ford working with Mike Timmons. Everyone was very nice, professional, and never tried to push me into anything. Mike also took a lot of time showing me the different functions of the car and answered all of my questions. If I had to do it all over, I would definitely go back!

To
Review №10

I had a great experience with Hammonassett Ford, I had the pleasure of working with Cheryl Ann. She made the entire process so easy and I would totally go back and work with her again! Highly suggest!!

Ca
Review №11

I had Mike Timmons and he was amazing!!! It was my first time buying a car at a dealership and I was all by myself. He never made me feel pushed or overwhelmed. Answered all my questions and everyone here was nice!! I traded my car in and got an amazing number while making sure it was in my monthly price range. If you ever are thinking of getting a car please ask for Mike!!!

Ki
Review №12

I recently purchased a Ford Escape from Hammonassett Ford. The sales team was knowledgeable, accommodating, professional and not pushy. Dan Sapione was especially helpful and highly knowledgeable. He made the experience pleasant. I would absolutely recommend them to my friends and family.

Co
Review №13

If you are looking to buy a car or truck go here and ask for Dan Sapione. Couldn’t have been a better experience start to finish.

Mi
Review №14

The sales team was very professional and helpful in making sure that we purchased the right vehicle for our family. Cheryl Ann was great.

Tr
Review №15

Great people, great vehicles

La
Review №16

Beware! Cant buy here unless you pay an extra $2,699 for their 5-year warranty and other stuff you may not need or want. Came up very early for a scheduled test drive of a pricey Mustang GT and look at a couple other cars in the area. First, was not informed of such before going there and it was not included in their posted and discounted MSRP Final Price. Second, the car was not prepared for a test drive; still parked away with window stickers on all windows and not clean. Thirdly, I explained I never keep a car more than 3-years so the extra warranty is of no use to me. The response was basically take it or leave it, thats how we sell cars here. I left it without wasting their time on a test drive and moved on to the next on my list. Only reason for 2 stars is that the young salesman I had was quite nice and was only communicating what the gal or guy behind the curtain, you know in that back office, was telling him to tell me.

Bo
Review №17

My experience with CherylAnn Wambolt was hassle free on the lease of my new 2021 Ford Ranger. The dealership had a very nicely equipped Ranger on the lot and the entire experience from the test drive to delivery was easy. I would gladly recommend CherylAnn and the Hammonasset Ford Team!

Te
Review №18

We just purchased a FordF450 Pre-owned truck from this dealer. We worked with Mike Timmons...no non-sense, straight shooter and just a really good guy to work with. We’ll be purchasing our next vehicle from Mike!! Thank you Hammonasset Ford!!

Mi
Review №19

Great experience at Hammonasset Ford from start to finish. CherylAnn was so helpful and knowledgeable in assisting us with our purchase! She went above and beyond!

Su
Review №20

We recently purchased an Explorer at Hammonasset Ford, Cheryl Ann was our expert sales person. She not only made the transaction go smoothly and efficiently but later helped us with all -weather mats, going above and beyond her normal duties. Her care and interest did not end with the purchase. Thank you, Cheryl

Lo
Review №21

I just purchased my 3rd vehicle from Hammonasset and my experience was just as good as my first two purchases. CherylAnn and Steve are very professional and they make the car buying process a breeze.

Ch
Review №22

Im Bernie Elliott. This was my first time doing business with Hammonasset Ford. I went in to sell my 2015 Ford Edge. My car was appraised by Dave Mantilia. After his appraisal, he gave me an fair and honest price for my car. I know because I got two other appraisals. Theirs was the best.When I went in to actually sell my vehicle, I spoke to CherylAnn Wambolt. She did an amazing job explaining the process and was with me step by step to complete the paperwork. She proved to be extremely knowledgible with the features on the new Ford Edge I bought and helped me to set up features I wanted some of which I didnt even know were available.The whole team at Hammonasset Ford were great. I have changed from the Ford dealership I was doing business with, and going forward, I will be doing business with only Hammonasset Ford.

jo
Review №23

CherylAnn and her team was a pleasure to work with. Very understanding and were easy to work with to fulfill my needs. I highly recommend them for your next purchase.

Ke
Review №24

My overall purchase experience at Hammonasset Ford could not have been better. My Sales Consultant Daniel Sapione was terrific and Steve Mantilia the General Sales Manager was fantastic as well. The staff is courteous, friendly and genuine. They are happy to provide information and advice with zero pressure to buy. When I was prepared to buy, I was treated fairly and given an excellent price immediately with no need for a lot of back and forth negotiation. My transaction was smooth, easy and one of the best car buying experiences Ive ever had. Hammonasset Ford is a fantastic dealership. 5-Stars without hesitation!

De
Review №25

CherylAnn was very pleasant and knowledgeable in all aspects. We would highly recommend her for your automotive purchases.

Kr
Review №26

CherylAnn was a great to work with. She was knowledgeable and efficient. My entire experience with CherylAnn and Hammonasset Ford was, as always, positive. Thank you!

Gr
Review №27

I had an issue with my hybrid vehicle and called Hammonasset Ford, they told me to come in, when I got there they took my vehicle in and began working on it, in about an hour or less they advised me that they had repaired my vehicle and that it was under warranty and sent me on my way, no charge. the repair was done correctly and I have not had any problems since. I would definitely recommend this dealership. Sal the service manager was very professional and knowledgeable about the repair and the warranty, I briefly spoke to the technician that did my repair (Harry) and explained what work was done. A pleasure doing business with Hammonasset Ford, I will return for future repair work and maintenance services......GREAT JOB guys!!!

Ma
Review №28

What a disappointment! I heard good things about this dealer so I thought I would buy a truck from them. What a mistake. I first talked to a woman on the phone named Andrea who said I could buy the truck at MSRP and I was lucky they werent selling it $5,000 over MSRP only caveat was I had to buy a fugazzi aftermarket warranty for $2,699. I thought that was incorrect information so I decided to show up and look at the truck I wanted to buy. Spoke with CherylAnn she then said the exact same thing. I said ill buy the truck at MSRP but not that junk warranty, she said buy the warranty or you cant buy the truck. So I bought the same truck as Gengras BELOW MSRP.

Ti
Review №29

Recently purchased a 2021 Ford Ranger from Hammonasset Ford. Dan Sapione was a pleasure to work with and alerted me to options that were not discussed at the first dealership I visited. Overall, a positive experience.

Wa
Review №30

Rebecca at the service department of Hammonasset Ford is very courteous and made my scheduled service a painless experience. I am very pleased as a customer.

Be
Review №31

Although it was a long wait for delivery IHad a very good experience at Hammonset Ford, thanks to Cheryl Ann . If there were 10 stars she would deserve them!! Bernie Rocheleau

An
Review №32

Went to Hammonasset Ford for an oil change for the first time. I WILL BE BACK. I had a great experience I was in and out in less than an hour. It was inexpensive and done professionally. With help from Krissie and Sydney I was informed that given the miles on my car a tire rotation was suggested for longevity of the vehicle. I will definitely return !!

To
Review №33

First rate customer service and a pleasant buying experience.

Al
Review №34

Cheryl in sales was off the charts phenomenal. Extremely knowledgeable, very professional and not pushy. I wanted to purchase an Explorer from her within 30 seconds of meeting her, and to boot, her cost was $150 less per month than the Ford dealership nearby!!!She was very thorough with the car itself. There was nothing she didn’t know or answer.Financing was also a breeze. I understood everything!!I highly recommend them to anyone and everyone.

Ji
Review №35

This is one of the best dealerships and service departments Ive ever worked with. They are attentive and are able to schedule appointments when I need them! Highly recommended!

M
Review №36

FRAUD ALERT AVOID AT ALL COSTS. Made an appointment for my truck to have an exhaust manifold replaced. Quoted me over the phone 1.7 hours of labor and informed me that labor rates vary from $135 an hour to $235 an hour ???? She could not explain why or what would constitute the higher rates or what my rate would be. Her answer was cars are difficult to work on these days WHAT ?? So you are saying that your own cars are so awful to service you have to charge more per hour but cant tell me much more ?? So if the job is kind of hard is it $170 ?? Mind you I had had this dealership perform this very same job on the other side of this engine a few years back and they did a good job and the cost was fixed and somewhat reasonable. It should also be mentioned that the staff was at the time competent and polite. Thus my return to their facility. However a lot has changed ! First of all my appointment was postponed not once but 4 times in 3.5 weeks and was only made aware of this by text often with very little notice. Once they finally got the truck in they looked it over and texted me a quote the 1.7 hours of labor had now spiraled into $1595.00 for just the labor !!!!! Not only that but informing me that was the minimum labor charge for labor and they if they ran into any problems like broken bolts or rust the labor charge could increase exponentially ???? After hearing this crazy nonsense I retrieved my vehicle and took it elsewhere. This shop did run into some broken bolts and studs increasing the amount of time to do the job however the final bill for labor was $502 that is nearly $1100 less than Hammonasset minimum labor cost quote. Bottom line this place is not the fair business it once was I would strongly suggest going elsewhere.To the response given by Hammonaset . I have every text you people sent me and I am sure you do as well proving that your response is simply untrue. However given my last experience I am not surprised your response would be dishonest. For the folks who may read this if you decide for some reason to use this shop make absolutely certain you get a second opinion or you will likely be taken advantage of as they tried to do to me

Ja
Review №37

I couldnt be happier or more impressed with the Service Team at Hammonasset Ford, from the time I walk in, Im confident no matter the issues with my vehicle they will resolve them with complete professionalism and skill, everyone is very friendly the estimates and team are clear as to the work being performed and the end result has always been a meticulously repaired vehicle with amazing and cost effective service, the repair lobby has a plaque with one of Hammonasset Fords teammates achieving an accolade from The Ford Motor Company, granted their are several technicians who are on the list but knowing my local dealership is there inspires confidence that Im at the right place for my Fords service needs and I couldnt be happier and more impressed, they truly make you feel like a valued customer and its greatly appreciated. Thank you team Hammonasset Ford for making my vehicles service needs a wonderful experience, taka a bow youve all earned it and deserve it, your rockstars in my book, thank you.

Tr
Review №38

Hammonasset Ford is by far the best dealership Ive ever dealt with. They have a family friendly atmosphere and whether you go there for service or a new car, all of their employees are very knowledgeable and courteous. Dan Sapione sold me the 2021 Ford Bronco Sport and I couldnt be happier. Thanks again to the entire team at Hammonasset Ford!

An
Review №39

Went to this dealership over two weeks ago to get a offer on trade-in and never received a value also talk to a sales manager about ordering a 2022 F250 And was never responded to I had to call in several times after getting a hold of this dealership and talking to him he told me point blank we will be unable to purchase a 22 F250 through his dealership on preorder I really did read the reviews before going to the dealership and I thought people that left one star ratings were horrible and just plain out unfair after going to the dealership my rating states as above one star

Gi
Review №40

I just got my car here and I am very impressed with how everything went. CherylAnn Wambolt was the woman who helped me with finding the perfect vehicle and also helping me find something that was affordable and family friendly. She was so patient and kind and always kept me informed with any new details on my financing application. I am very impressed with how everything went and so happy with my new car! If you are looking for a new vehicle, I 100% recommend going here, and ask for CherylAnn. You won’t be disappointed!

Da
Review №41

Great experience buying and trading a car here. Dan and Steve went above and beyond to help me get the Truck I wanted! Will definitely return a few years down the road, no pressure experience, nothing held back or hidden, everything was out on the table immediately. Much appreciated, thanks again!

Ja
Review №42

Great experience with a great sales team! Mike Timmons was very fair and extremely knowledgeable. I would definitely recommend Hammonasset Ford! Stop by and see MIke.

Bl
Review №43

Great place to buy a car. Salesforce is well-trained, honest and friendly

Ka
Review №44

Always a great experience, Steve MantillaIs terrific nothing but professional and a huge help in getting us exactly what we wanted.

Se
Review №45

It was a Sunday they were closed but they have a nice selection of pre-owned and new vehicles

Br
Review №46

What a great experience, I was looking for a new mustang at Hammonasset Ford . Cheryl was a big help in locating what I needed, she contacted me with the perfect car that just became available and I made the purchase low pressure sale and a great car !!! Thanks again !!!!!! I will be back

Le
Review №47

We just purchased a 2020 Expedition from Mike Timmons and Hammonasset Ford. My husband and I (as well as our family) have used Mike to purchase several vehicles and every time we have been satisfied and happy with our purchase. Mike (and the team at Hammonasset) make purchasing a vehicle easy and painless. Mike really listens to his customers and is knowledgeable about the cars he sells. We would highly recommend both Mike and Hammonasset to anyone in the market for a vehicle!

Ro
Review №48

Mike was great, love my new truck.

Th
Review №49

I had been looking to buy a new truck and checked into the many options available out there. I had even gone to another ford dealer that obviously did not want earn my business. I liked the looks of the ranger and was leaning that way, then i went to Hammonasset Ford where i was greeted by CherylAnn Wambolt. I insantly felt i finally found the right place. She went to work right away to find me the truck I was looking for in the price range I gave her. Then I met Dave who appraised my trade in without instantly degrading it like all the others. Within an hour I was the owner of my new Ford Ranger and couldnt be happier. I finally met Steve the General manager who went through my paper work and didnt try to sell me what I didnt need. If you looking to purchase a new vehicle, I strongly recommend you stop here first. It could save you a lot of time.

Br
Review №50

I have been hunting for a truck for the past 2 months, and was pleasantly surprised the condition this truck was in for being a 2013. I was very happy with my experience. Daniel Sapione was my Sales Consultant, and was great. Everyone at the dealership was very respectful to me, and my wife. Even the financing went very well, as they really try to work the best deal for you . Looking forward to the next vehicle from Hammonasset Ford. Thank you Dan, Cheryl, and Steve.

Pa
Review №51

Had car serviced while waiting. Took less than an hour. Friendly front desk receptionist who provided anticipated complete by time and provided coffee. Been going to Hammonasset Ford for 6+ years. Will continue to do so.

Fr
Review №52

I recently purchased a new truck and had a very pleasant buying experience at Hammonasset Ford working with my sales person CherylAnn Wambolt. CherylAnn was friendly and professional, and very knowledgeable about the truck I was looking to purchase. I never felt pressured and was very pleased with the deal and my new truck.

Vi
Review №53

Stopped in to Hammonasset on my way to another dealership and ended up buying a used Expedition. Mike Timmons was helpful and friendly with no high pressure sales tactics. From test drive to close, the entire staff at Hammonasset was first rate!

Do
Review №54

Probably the best Car buying experience Ive ever had. CherylAnn the Salesperson was very professional, knowledgeable and courteous. Id highly recommend going to Hammonasset Ford for your new Car or Truck!!!

Pa
Review №55

Hammonasset Ford is one of those few and far between dealerships that understands that its not about pushing sales, but rather helping someone in their car buying decision.I did a ton of research and I knew the exact car that I wanted before visiting any dealerships, and I have to say that the salesperson that I worked with, Mike Timmons, was the reason that I bought the car from Hammonasset.This reminds me of the quote, Be a resource, not a sales pitch.He knew everything about the car that I was looking at and he was never pushy.I left a deposit on the car that night and the entire transaction went smoothly as well. I worked with Nate Sico, the business manager, on the F&I part of the deal. He was a really nice guy and really funny, too. We felt really comfortable and felt that he had our best interests in mind when it came to the warranty options.After sale is very important too. I am having a couple minor issues with the car (which we all knew about before I took delivery), and Mike is taking care of this and has been following up with the service department. I am not bringing this up as a negative thing, but rather to show that even after the sale, their customer service is really good.As far as the car goes, I love my new to me 2015 Ford Edge Titanium and Ive been telling my friends and family about my great experience. I wouldnt hesitate to buy another car here.

no
Review №56

I bought my new Ford Escape and what a great experience I had, customer service and Sales service was excellent, he was professional and knowledgeable. We highly recommend Hommonasset Ford. Thank you so much Steve I love my new car!!

Dw
Review №57

I seen this car online went there and feel more in love with it me and Daniel went for a test drive ...Thank you Daniel and Steve for my new totoya Venza...Awesome customer service...quick and fast ...Im definitely enjoying it

Je
Review №58

Highly recommended! Great service department! Great staff and wonderful team!

Sy
Review №59

The service team at Hammonasset Ford has provided excellent service, even through a pandemic! Their 24/7 contactless drop off and pickup service using their kiosk is so helpful, and makes me confident in their covid-friendly practices.

Dr
Review №60

So I had to say good bye to my f250 monster truck with 37 inch tires and a 7 inch lift, 2019 with the fx4 package, bought it brand new off the showroom floor a ford in Paramus NJ. I searched high and low for an F-350 diesel, my search took 4 days, but started with my guys who I have a 5 year relationship in nj with. Ford in nj was only concerned about getting me into a 2020, they told me inventory was low and they could could not find a certified pre owned. It appeared they did not want to work with me. Which I found distasteful since I was a 3rd generation ford buyer from them. So I started hunting online and everything I found was sold the next day or literally looked like junk when I went to test drive it. I expanded my search and found Steve and Dan, Victoria and Andrea. These 4 really went out of their way to give me a very good deal on a ford they just received as a trade in from one of their long time customers. I drove up 2 hours looked at it and could believe how clean it was. Steve gave me a great interest rate, money for my trade in, and a great price on the truck I bought. These folks really did make it easy for me to trade my vehicle in. I saved beyond what I needed to and got a beautiful truck in return. I wake up every morning and thank Jesus for leading me to them. I love my truck and I will be back when I need another. My relationship with ford in nj is over. Thank you Steve for making it easy for me to let go of my baby and for making me feel like a customer. Thank you Dan for getting the truck ready for me and helping me put my stuff in it from my other truck. Thank you Andrea for calling me back when our phones got disconnected and thank you Victoria for guiding me through the online inquiry. I feel my f250 is in good hands and I simply love my new truck. Thank you guys you are a great team.SincerelyDylan

Bo
Review №61

CherylAnn Wambolt made our purchasing experience very enjoyable. She is very personable but professional and extremely knowledgeable about the vehicles she sells. She walked thru all the bells and whistles in our new F250. This was the second vehicle that she has sold us. I would highly recommend reaching out to her at Hammonasset Ford and we look forward to purchasing vehicles from her in the future

Je
Review №62

Highly satisfied, highly recommend. Cheryl Ann has been my sales rep for all 4 vehicles purchased here. Whether is was a new or used vehicle purchased, to say she goes above and beyond is an understatement. What I appreciate most is she listened to my needs and her perseverance in working to put together a deal that make sense for me. No pressure, no cookie cutter, just the highest level of customer service to deliver.

wa
Review №63

I took my wife there to get her new Ford Escape and Costemer service, Sales Service was great no games or waste of time like Other Dealers did to us . We HIGHLY RECOMMEND Hammonasset Ford You’ll never be sorry !!! Thank You So Much Steve Nour Loves Her New Car!!!

Ji
Review №64

I had a GREAT experience with CherylAnn at Hammonasset Ford. She went above and beyond to make me happy. I highly recommend

Pa
Review №65

FANTASTIC! AMAZING! Cherylann W at the dealership is the one to see about a car!! cant say enough amazing things about her. She found the perfect Ford for me, listened to what I wanted and needed, and made sure that it was perfect before I made the purchase. I hate going to dealerships, but now I cant wait to see Cherylann again to lease another Ford. She has a customer for LIFE!!! Thank you so much Cherylann!!

Pa
Review №66

Hammonasset Ford treated me like family. From beginning to end the experience was wonderful. I am now enjoying my 2020 Lariat and cant that Steven Mantilia and Dan Sapione enough. Dan checks in frequently with me, which I appreciate. I highly recommend him as your sales associate!

Ju
Review №67

Bought new Focus ST in 2017, great experience with sales. Their parts and service department is some of the worst unprofessional service Ive seen.I ordered plastic fog light housing for passenger side. They mistakenly gave me the drivers. No problem, so I went to swap. I understand part number is different due to orientation of holes. They told me I had difference of over half what was originally paid. This makes completely no sense and just a way for hammonasset to bring in more money.Ive now re ordered from Monaco Ford for same price I paid initially. I will be buying another new car beginning 2021 and it will not be from hammonasset. I am also going elsewhere now for my maintenance.Justin

Mi
Review №68

Id like to thank Cheryl Ann for making my leasing experience a good one. Shes so knowledgeable and patient, going above and beyond to make sure I was happy and satisfied. She set up my phone and radio, something I might not have been able to do on my own. It was greatly appreciated! I felt like I was doing business with an old friend. She continued to follow up with after I left the dealership, to make sure I was happy with my new car. I would have no problem sending family and friends to Hammonasset Ford. Thank you again Cheryl Ann !

Su
Review №69

CherylAnn is won of the best dealer to work with. Very patient and knows her customer. This is my 4th ford and i love it. Thank you Ford team

Hi
Review №70

My experience at Hammonasset Ford was beyond my expectations. My friend has been a customer for 30 years and has bragged about it forever. I was in the market for a new car and Mike found me a perfect fit. Mike was the most patient man. Best experience right from the get go! Love my car, love everyone and everything at Hammonasset!

Th
Review №71

It was great a great buying experience buying a new Ford Transit Connect from Hammonasset Ford and more specifically Dan Sapione. Ill buy another van from Hammonasset in the future.

Bi
Review №72

My experience with Hammonasset Ford was outstanding!!I drove down from Berlin to look at a used vehicle and amazed at the selection and QUALITY of the used car inventory. The staff was very low pressure and made the car buying experience enjoyable. Conal Sampson was great in helping me find just the right vehicle and was patient with all my requests and questions. It was a 5 star experience from start to finish and I thank everyone at Hammonasset for exceeding my expectations!!!

De
Review №73

Returning Customers.... We purchased our second Ford Escape yesterday at Hammonasset Ford, and we cant thank CherylAnn Wambolt enough for making the transition from our 2014 Escape Se to our 2019 Escape SEL a pleasant experience! CherylAnn knows her job, and taught us how to use all the new items on our car and got us on our way quickly so we could enjoy the day! We were very pleased!

Jo
Review №74

I have bought my last 4 cars from Hammonasset Ford and had them serviced there for last ten years. Just purchased a new Ford Escape. Dan Sapione was great - very helpful and knowledgeable. Thoroughly explained all the features and helped get all the electronics set up. Sales Manager Steve Mantilia was also great to work with on all aspects of the trade in and sale.

ca
Review №75

Just purchased a 2020 Ford Ranger from Hammonasset Ford a couple of weeks ago. The sales experience was all I hoped for. This is my fifth vehicle purchased from Hammonasset Ford. Dan Sapione was a pleasure to have as my sales person. Dan is a younger member of the staff but do not let that fool you. He listened to my concerns and every expectation was met. Thanks Dan

Em
Review №76

Initially started looking for a used Escape but ended buying a new Eco-Sport. My salesman Conal Sampson very efficiently arranged the numerous test drives that I needed to make up my mind for the smaller vehicle. I have bought Fords both new and used from this dealer before, and always leave more satisfied than not. BTW the Eco-Sport is an excellent and solid car with adequate room in the back for my two 70lb dogs.

Ch
Review №77

Leased my 4th car with Cherylann and my second Ford Edge. I absolutely LOVE this car. I would not hesitate to recommend Cherylann, Steve, Sal and Hammonasset Ford to anyone looking for a new or used vehicle at a GREAT price!!!

Te
Review №78

Sal is a great guy on service - just be aware none of the service people wear masks

De
Review №79

Worked with CheryAnn on the purchase of an Escape. She was knowledgeable of the vehicle and was flexible in the delivery. Thanks!

Pr
Review №80

Service was excellent. Dan Sapione helped with all the questions that I had which were quite a few :) in regards to buying my Mustang.Thanks Dan & Steve for all the help

Jo
Review №81

Given my profession requires a high level of customer service, I always appreciate when other professionals show me the same courtesy. My experience at Hammonasset Ford in Madison, CT was above and beyond my expectations, which were high given we are repeat clients. The service and attention we were given at all levels was impressive. Ray ushered me through the entire process and even followed up later to make sure I was satisfied. Nate is a financial wizard who took excellent care of us in regards to financing. Steve, as always made sure we were taken care of and went out of his way to assist my son with his lease turn in at the same time. I couldnt have asked for more. Truly a family atmosphere. Thanks so much!

He
Review №82

We just purchased our 4th car vehicle from Hammonasset Ford and Dan Sapione was a great sales associate and a pleasure to work with. I highly recommend him as your sales associate!

Jo
Review №83

This was the first Ford I have purchased but I needed a pickup truck and what can beat the F-150? Conal Sampson was my salesman. He was patient, answered my questions, and really built a level of trust which is more than I can say compared to previous experiences at other dealerships. I recommend Hammonasset Ford and their knowledgeable staff.

An
Review №84

We bought a new truck from Cheryl Anne and she was amazing!! She helped us find the right one and worked with us in every way..She also took the time to go through the entire truck and explain every detail. It was a great experience. Thank you!!

Da
Review №85

Just bought a brand new Ranger from Cheryl Ann, the entire staff was great!!They were fun, funny, and made the entire experience painless. They also gave me a great deal on my new truck as well as gave me top dollar on my trade in. Would highly recommend anyone looking for a ford to go check them out.

Ta
Review №86

I just picked up my new Ford Explorer yesterday from Hammonasset Ford. Cheryl Ann was amazing and really went above and beyond. The car she was originally trying to find me, she wasn’t able to, so they upgraded me for the same price. Cheryl Ann took the time to show me how everything worked and gave me her cell in case I have any questions. They made the buying process very hassle free. This is our second vehicle from them in the past year.

Da
Review №87

Another great shopping experience at Hammonasset Ford. Vehicle number eight and I got another great deal. My salesman Conal Sampson was very professional, friendly and knew all the vehicles features. The whole staff is great. Thanks again guys!

Sy
Review №88

Always a pleasant experience at Hammonasset Ford! The service department is so helpful!

Ki
Review №89

Dan Sapione was a great salesperson to work with on the purchase of my new Mustang GT. I was treated fairly, didnt have to haggle too much, and had them set financing up so I could drive it off the lot that day. I highly recommend them if youre looking for a Mustang!

Cl
Review №90

William was a great help with assisting me with attaining information on specifications for a vehicle I plan to buy. I appreciate how calm and collected he was while helping me with such important decisions to make sure I get exactly what Im looking for. I wish I could give more than 5 stars!

Ma
Review №91

So excited to sign lease agreement on my third car from the terrific team at Hammonasset Ford, most especially Mike Timmons. He truly is a pro and a pleasure to deal with. Excellent service department also. All around great experience!

Jo
Review №92

I had a good experience with my vehicle purchase at Hammonasset Ford. CherylAnn was my sales manager and provided me with the courtesy and knowledge I expected during the process. Would recommend visiting their lot!

Di
Review №93

After 3 months of car shopping, I finally found the right car at Hammonasset. Dealt with Dan Sapione who who was courteous and knowledgeable and made the car buying experience easy and pleasurable.

Me
Review №94

Just completed a purchase of a Ford Expedition Max and couldnt be happier. Aside from finding a demo available with low mileage (aka, great deal), Cherylann was a WONDERFUL salesperson to work with. She was very attentive to our questions, understanding the needs/features we needed in a vehicle and was so patient and thorough assisting in us learning the vehicle and how to use the features, etc. I would highly recommend Hammonasset Ford (and asking for Cherylann when you arrive). Wonderful experience - which, is not typical for purchasing a vehicle. Thank you Hammonasset Ford - looking forward to enjoying the perfect vehicle you found us.

Je
Review №95

Just purchased a new Ford Mustang at Hammonasset Ford. I was greeted in the parking lot by Mike Timmons. From that point on the whole car purchasing experience was about as good as it gets. Mike was a pleasure to work with and he made the deal happen. Mike definitely earned a five star rating. Although I live about 50 miles away, I would return to Hammonasset Ford to purchase my next vehicle.

De
Review №96

Absolutely best service, quick, done right and always taken care of. Everyone there is nice and happy to help with every and all needs. 100% would recommend

Ro
Review №97

Thank you for making my first auto purchase in 19 years a real pleasure! Mike Timmons and staff made it a great experience. My F150 is awesome.

Jo
Review №98

Just purchased a vehicle and had the best experience. Mike Timmons was amazing- very helpful and incredibly nice! The best car buying experience I have ever had. I will definitely buy from here again!

Ra
Review №99

I went in to have work done on my Ford Explorer and had a loaner car of a new Ford Escape and met with the salesperson Cheryl Ann and decided to trade my car in. She was so helpful and took a lot of time with me. Never felt pressured. I would highly recommend her. And will be back when it’s time to buy my daughter a car. Thanks Cheryl Ann

he
Review №100

I had a good experience at Hammonasset Ford. The staff was friendly and responded to the description of what I wanted without trying to hard sell me and steer me to what they wanted to sell. The manager Steve Mantilla was attentive. The sales person Cheryl was great. The business manager Ali was very helpful and worked to get me the deal I wanted on finance. All in all, this was a great car buying experience. Much better than I have had elsewhere.

Information
41 Photos
100 Comments
4.7 Rating
  • Address:191 Boston Post Rd, Madison, CT 06443, United States
  • Site:http://hammonassetford.com/
  • Phone:+1 203-245-8828
Categories
  • Auto repair shop
  • Ford dealer
  • Car dealer
  • Used car dealer
Working hours
  • Monday:9AM–5PM
  • Tuesday:9AM–5PM
  • Wednesday:9AM–5PM
  • Thursday:9AM–5PM
  • Friday:9AM–5PM
  • Saturday:9AM–5PM
  • Sunday:Closed
Offerings
  • Car rental:Yes
  • Oil change:Yes
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