Don Miller was the only place with a drive in quote available. They then scheduled me as quickly as they could to get work done. Overall great experience and would gladly go back.
I had the most amazing experience!! I got into a car crash and they were the only body shop that could get me in the same day just to look and see whats wrong with it. They helped me get parts that were good and also inexpensive and they did a fast good amaxing job! It looks like brand new
Overall fix timeline was longer than initial estimate due to part availability, but I dont think thats their fault. Very polite all around and pleasant to work with.
Don Miller Body Shop does the ultimate job on body work for your car. Len and Dusty are wonderful employees that go out of their way to make sure youre happy. I wouldnt take my Subaru anywhere else!
I could not be more impressed with the customer service I received at Don Miller Body Shop. I had a significant amount of body work do be done at multiple points around my car. When I got it back, it looked great but I noticed a few little spots that I thought could have been done better. The guy I spoke with immediately agreed with me and scheduled a time for me to bring my car back in the following week, free of charge, so they could make it right. I thought they would just try to buff some things out better, but they actually fully repainted one of my doors on the passenger side and a whole panel on the drivers side. They even paid for a rent car for me for that whole week. I feel they went above and beyond, and I couldnt be happier with the end result. My car looks great!
Clean and organized
I went out to the dealership because I was about 60 days from the end of my lease, thinking Id either lease something new, or maybe buy a 2016 Impreza. I ended up coming home about 3 hours later with a new Crosstrek, and very happy with it. Kyle Vyse made the purchase, test drive, and swapping the old car for the new an easy and pleasant experience.
I recently had a great experience at Don Miller (needed a crunched fender replaced and some painting done). Paul was very helpful, considerate, easy to work with. Estimates of cost and time to complete were accurate. The work was done quickly and ahead of schedule -- just 1.5 days to complete. To top it off, the staff cleaned my car thoroughly inside and out while it was there for the body work. Highly recommend.
Had work done this past week, and this shop was very helpful - delivered my car on time, with repairs complete, and dealt with the insurance directly when work ended up being more than the original estimate - all I had to do was pay my deductible and drive off.Anytime I had questions, Dave (my contact there) emailed me very quickly with answers, and they were always very flexible and accommodated my schedule and needs.
Nice guys. Good shop.
Paint and Body work are the best Ive found. They told me if I did not get my car back until I liked it. As with most quality repair shops, their is a waiting list. I think its worth the wait.
Great service with Addison. The body shop got our Hyundai in within the week and had it painted and ready to go 48 hours later. Pricing felt fair for the job at hand as well. Looks new again, nice paint match.
Do not take your car here. For hail damage, paint or even bodywork. Car went there for hail damage I took a picture of my odometer for the mileage and they drove the car and put 40 miles on it. Ran gas tank to Empty as well. The paint color does not match at all. After $8500 in repairs bill to my insurance company for shabby job. I Payed 2900 out of pocket for other repairs didnt meet except expectations at all. Worst Orange peel in paint I have ever seen. For that type of money you could had the whole car painted somewhere else. Please do not be fooled by this place and go somewhere else.
Exceptional customer service. We worked with Dave, he was professional, personal, very knowledgeable and completely upfront with us. We ran into a couple of hiccups during the repair that delayed things a bit. Dave was spot on with keeping us informed of the delays and the reasons for them. The work performed and the repairs themselves are as close to perfect as could be. Completely satisfied customers.
It took about 10 minutes to drop my car off, and another 10 to pick it up the next week. I havent noticed any problems in the quality of the repairs. 5 stars for sure.
Great service. Fixed up my Honda with competitive pricing and great attention to detail. Worked with Paul when I went.
A wonderful experience! Special thanks to Jim Alfano! It was a serendipitous stroke of luck that we met Jim as we drove into the lot. We had researched which car met our needs, read all online blogs and comments,researched the inventory on craigslist, and several local dealerships for the past 3 months. We asked Jim to point out the car we knew was in the Don Miller West inventory. He he took us to the car promptly. He is extremely knowledgeable about cars, thorough, has a nice mix of humor and perhaps the best Jim feature, is he did not talk down to us (we are intelligent, aging females). We plan to reference him to any of my friends who are in the car buying market.
I brought my 15 year old van that I paid $1,000 for, to this place after damaging the fender, highlight and bumper. I told them that I wanted to do the minimum repairs needed to make the car road worthy again. They gave me an estimate of $3,500! On top of that they took part of the bumper off and lost it and then lied to me, telling me that they didnt remove it. Unless they are billing an insurance company and can run up the bill, they dont seem interested in doing work. I ended up getting my car repair at Vern in Middleton and it only cost me $650I gave them 2 starts instead of 1 because after doing the estimate for the body work they drove it across the street to Don Miller Chrysler to get an alignment as I requested. This saved me time so that I didnt have to return to drive my car to Don Miller Chrysler.
Job well done-even for domestic cars...bill was the same as the estimate
Not a great experience. They were supposed to replace a fender that got dinged and theyve had my car almost a week. Funny thing is..its always someone elses fault. My favorite was when they called to say they had to keep my car over the weekend and here was what it would cost me. And what a shock, it was someone elses fault. Declined their offer to pay for a rental and they did end up coming it. The car that was supposed to be ready Monday...still not done. Just a lot of blah-blah and its getting old. Next time, Im going to Janesville Subaru to get the work done.
Restored car to new condition, friendly and good service throughout the process of repairs. Recommended
Very knowledgable and helpful staff.
Make sure you take pictures of your Car if you are dropping it here. I didnt took pictures and i have later found cracks on my fog lights. Which i have never observed before. They take longer time than usual and even the worksmanship is not upto the mark.
Great service and attention to detail! Thanks to Steve!
Needed repair to bumper due to accident and the guys at Don Miller Bodyshop could not have been more accomodating. Took the car in for an estimate, and took just a few minutes. Estimate didnt match insurance companys appraisal but they worked with the insurance company to reach a price agreement, I had to do nothing! they even called the rental car company for me. What great service! I have my car serviced at Don Miller Subaru and couldnt be happier with that service either. Fast, knowledgeable and quality work at a reasonable price. They care for my car as much as I do! Thank you Don Miller for your great service!
I thought they did a very good job. I had no issues.
I stopped in here to get an estimate on hail damage on my car. They told me because it was raining, I would have to come back on a sunny day to get the estimate. I suppose just wiping the car off wasnt good enough. Maybe Im being unreasonable leaving this review, but it seems crazy to me a body shop couldnt do an estimate because the car is wet.
Best dealership in town!!!!
Awesome service
Nice