I dropped off my car and explained very clearly budget and would determine for myself if I wanted anything fixed. After keeping my car for a week, the expected $25 fee for having my car checked turned into over $100. Why? They took it upon themselves to work on my car without consulting me. A very sneaky way to get more money for the business. Dont ask and then play dumb when confronted. I will never use these people again. Shameful way to run a business. And be careful if you dont give a good review. They will print it out and wave it in your face.

He took care of my problem at a reasonable price very happy with the customer service

The work I thought needed to be done, never needed to be completed, they was honest about it, saved me time and money.

They were amazing! Kept me up to date through calls and texted pictures. What would have been a SUPER costly service ended up costing less then half. The work they did was fantastic. I would recommend these guys each and every time.

Mr. Thornton is awesome. He’s gone above and beyond for me and not the type to beat around the bush. He’s very honest and just a good man in general. I would recommend him to ANYONE.

A nightmare for an experience. He towed my vehicle but didnt ask me for instructions. I advised him I was referred by a ministry and needed an estimate for a couple of things. He took it upon himself to call his contact. We were talking with two different ministry leads.Ultimately, I was following the instructions of the senior lead asking for an estimate. He thought I was stringing him along so he kept calling his contact, even though I advised him I was talking to a different person. In response, he threatened to charge me storage fees.To add insult to injury, he didnt tell me he received payment in the mail until after I rode the city bus an hour and a half to the ministry office, thinking the check was there to pick up. Not his fault b/c that is due to miscommunication between the staff of two committees at the ministry and myself.This whole ordeal has made me look bad to the ministry since my vehicle was immobile three weeks, I had to be patient for decisions to be made. However, I wouldve missed my diagnostic check and oil change appointment, had I not took some initiative.I dont recommend Thornton Auto Sales and Service to anyone. I understand that he was going by what he was told. However, dealing with a ministry, he shouldve known God is the highest power. God has the last say and dont threaten to charge storage fees only having a customers car for two days.

The owner was wonderful. Professional, courteous, experienced and kept me informed of the progress for my repair.

Henry is GREAT. Reliable service. Put a new engine in and was very fair with pricing.

Good mechanic. Big Henry knows his stuff. Honest and trustworthy business.

Relaxing and fast oil change with in an hour.

Polite understand owner help women understand what needs to be done and honest

If you want your car fixed correctly and not take forever dont go here.

Did a great job and was fairly cheap.

Henry, Steve and Rico will get your job done. Instead of going to the big chain and being treated like a number, come see Thornton and be treated like a friend.

Excellent service will definitely be back!

Really good place to do business

Got me in and anaylizedoil leak promptly.

Very helpful