My in store experience was fine. Everyone was helpful and professional. The installers however left much to be desired. It was a father son team. They were courteous and seemed professional, but looking at their work after leaving I saw they had broken some baseboards, a threshold, & closet shelf. They did a terrible job on the stairs as well. When they came back to do repairs I was astonished at the sorry job they did. The father glued the threshold semi-together actually gluing the wood to my brand new carpet! Never ever again. Wish I could post a picture.๐คฆ๐ปโโ๏ธ And donโt get me started on the stairs.I didnโt bother to call back again...no sense in it if they couldnโt repair their 1st botched job.
Was looking for a small piece of carpet for a truck I was restoring, cant believe they didnt even charge me for it. Have used them in the past for other things also but this was a great surprise! Thank you SO MUCH!
The salesman told me he could help me. All I needed was a small bathroom tiled. At first he said he could without a problem. When he came to measure he found complaints and said it was not where he could give me a price, but he had given me one. I dont think he wanted to do the job. We took our business to another business, bought the tile and laid it ourselves. Sorry your company lost money. We wont waste our time going there again. We are remodeling and will go to a company that wants the business.
Great customer service and affordable prices!
Worst company to deal with. Empty promises and lies on dates of installation and delivery of vinyl. The actual contractor didnโt show up on some days, and when he did he brought his dog with him who he let roam around the house. Your better off going to a store like Loweโs or Home Depot because at least there is someone higher up the chain of command who cares.
Large place full of carpet and I had a great time looking,
My husband and I are very pleased with the quality of the new carpet and padding installed in our home by Carpet Salvage II. The price was very reasonable and we had no problems with the job. Our salesman was Brandon. The installation was very nicely and professionally done by their crew. We are happy to recommend them all.
This is a great place to find the carpet or tile or any flooring you need I have been shopping with them for twenty plus years
We were given ample attention and specific details regarding cost and timeline.
Love it!Service was Great!
If you want great carpet at a great price go see brandon hes the man
Although we werent able to do business they were extremely helpful and pounted me in the right direction. Im greatful. Its tough to find this kind of courtousy (especially when youre not doing business) kudos. ๐
Ben is the best! Great prices and products!
Outstanding. This is our second time working with them, and theyve earned our loyalty.
Terrible customer service. Had the work done in April 2019, here it is May 2019 and the vinyl is arleady rolling up. Had a plumber come out and was told that the wood work was wrong. Ive taken pictures of everything and plan on going to court.
Ben was very pleasant!
Great customer service
Good prices
Good service