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Li
Review №1

Whenever you come to Mavis Tire & Bakes (Macon, Ga) you can rest assured that you will get quality service with a friendly smile! I absolutely love bringing our family vehicles here! Be sure to stop in and see Nate and Dana for your next vehicle service needs!

Jo
Review №2

I highly recommend this company. The staff is top notch. Friendly, courteous and knowledgeable. Really helped us when we needed it. Went above and beyond expectations. Many thanks for your hard work.

Le
Review №3

Mr. Nat Kendricks was very professional and helpful. After a long night at work, I wanted to reschedule my tire rotation and balance appointment, but he checked the wait time for me and assured me that it shouldnt be too long, and he got me in and out as quickly as possible. Thank you. #happycuatomer

Ni
Review №4

Nate and Shaun were quick and fast helping me get a new tire for my girlfriend. Great service!

Bi
Review №5

Made an appointment at 1 pm for a tire repair & oil change. I called around 12 and asked if I could come in early. Nate was kind enough to invite me to come early. When I arrived, Nate met me outside to inspect my vehicle. He was very kind and exhibited exceptional customer service. I felt very welcomed during my visit. Highly recommend this location to anyone! Make sure you look out for Nate!

Ed
Review №6

Had an unexpected problem with my tow vehicle rear tire stem while stopping overnight in Macon, GA, and they fixed me up ASAP. Got me on the road in under an hour and didn’t even charge me! A very nice and friendly place with great service. I would highly recommend them over the traditional tire stores you often see. 5 stars for sure!😀

Wi
Review №7

Be careful when doing business with the Macon, GA store. I was charged for a power steering flush and my vehicle has an electric power steering. I brought the issue to the regional training manager who notified me that the situation would be rectified and the store manager would contact me for a refund and hed follow up with in a week. Needless to say I never heard back from him or the store manager. So please check your invoices carefully before you leave and make sure the services you are charged for are actually the services you receive.

mi
Review №8

Great service at Mavis - great people that care about your car. Dana is great! she is very personable and has great customer service. She kept me informed about my vehicle. Will be back for sure for all my automotive tires.

Dr
Review №9

Nate was really helpful. It took a while but they made sure everything was great. He also gave me constant updates and explanations so I would definitely recommend coming here for your services

Ma
Review №10

The helpful staff and courteous service at this locations is EXACTLY how you do business! You will have my business from here forward and I will make recommendations to come here for tires. Thanks again!

Ju
Review №11

Awesome place with an amazing staff. They went out of their way to help me out on a cold summer night near closing time. Would recommend and will them use again.

Ga
Review №12

Fast and friendly service. Best tire shop in Macon. I made an appointment for an alignment, rotate and balance. They completed the very fast and now my car rides like new. I highly recommend taking your vehicle there

Sh
Review №13

Nate is the best! I have been coming to Mavis for tires for my car for years. I would recommend Mavis Brakes and Tires to anyone! Great customer service and unbeatable prices!

Ke
Review №14

Wonderful service. Danna was super helpful. Used them now for several oil changes as well as tire changes on multiple cars. Only complaint I have is I was told wind shield wipers were buy one get one free, but upon getting home was charged for both blades. I’d still recommend them

Ti
Review №15

The mechanics and office workers here are so nice and helpful! They gave me a good rate for my tire replacements and answered any questions I had. Very helpful and accommodating!

Ke
Review №16

Being that I am not the most knowledgeable when it comes to the maintenance and upkeep of my car, I always want to go somewhere where myself and my car will be treated well. The manager at Mavis, Shawnn, made sure my experience was great from beginning to end. He made sure I understood what would be done to my car, the cost and amount of time it would take. This was a great first experience I had at Mavis. Wonderful customer service, friendly staff, highly recommend!

Rh
Review №17

Called on the Friday before a 3 day weekend. They gave me several choices for tires & put them on the same day in a timely manner. Everyone was super friendly and price was very competitive.

To
Review №18

This was my first time getting my oil changed at Mavis. Called and got an appointment set for oil change and received a confirmation call within minutes. Nate was very courteous and professional. No issues to report.

Ja
Review №19

Friendly service with knowledgeable employees. The assistant manager, Nate was very efficient and took time to explain everything to me and my husband. I would recommend them to anyone. Go see Mavis Tire and Brakes in Macon, Georgia.

Je
Review №20

This shop is always willing to help. They are friendly and very professional. Macon is very lucky to have a facility that appreciates all customers

Ke
Review №21

The staff was very helpful and professional. They helped us figure out the best option and cheapest way to do what our car needed! We will definitely be back!

Ch
Review №22

Awesome Staff! Awesome Technicians!! If you need service on your vehicle, let Mavis be the place to care for your vehicle. Fair and reasonable pricing with outstanding customer service!!!

za
Review №23

Very great service. Reasonable prices. Nate was very awesome. Took care of all my needs.

L
Review №24

Service was quick and the customer service was above the rest. On point

Al
Review №25

Came in at ​8:15 appointment for rotation and balance. Out the door by 8:45. Fast, quality service. Friendly professional staff.

Mr
Review №26

I went in to purchase 2 front tires and get a wheel alignment. The mechanic(Buddy) noticed I had issues with my control arm bushings that was causing my tires to wear quickly. All the while Im thinking it was a much needed wheel alignment...I really appreciate the mechanic (Buddy), he saved me from wasting hard earned money. I hope he gets some kind of reward because that was a job well done.

Jo
Review №27

Incredible service!! Super polite! Will come back!

Mo
Review №28

Fast friendly service will definitely continue to go here and Mr. Nate and they guys are gonna make sure youre satisfied they a team that works together for customer satisfaction 👍🏾👍🏾👍🏾

Na
Review №29

Really helped me in a jam with a flat tire on a long road trip. Got me in on a busy day. Highly recommend.

Ch
Review №30

We had a stressful day dealing with a flat tire, and then a flat spare tire. We had our car towed and they met with us first thing in the morning. The staff was very helpful and understanding, especially Dana. We will be back for sure, definitely would recommend them!

Ca
Review №31

Nate is ALWAYS helpful knowledgeable and never fails me on getting me right. I trust him and his team they are honest, straightforward and professional .

To
Review №32

Great customer service ! Very helpful! Amazing attitude and went well above to help us back in the road!!!

ju
Review №33

Best customer service! They are very efficient! Would definitely recommend for car needs!

Ni
Review №34

Dana and Nate helped me on September 28,2021 they were very pleasant and were the embodiment of what good customer service was supposed to be.

Je
Review №35

Was very nice. Got me in with no appointment and the lady who runs it is super friendly! Will be back!

aa
Review №36

The guys at mavis will hook you up they get you in and get you outQuick. They have the best customer service great wait room.Come to mavis tire you won’t regret it they do an amazing job.

Ti
Review №37

The best place ever. My Infiniti QX50 got a flat tire and the outstanding employees fixed the tire. The atmosphere was so friendly and inviting. Move over Napleton, I have a new place to get my auto maintenance now. Perfect sums up my experience and service.

Fr
Review №38

Wonderful friendly and knowledgeable staff. Their service was fast and complete. Ive been to a-lot of the big-chain tire places and this Mavis tire will be my new go-to place. Much better experience and competent staff in my opinion. Great value too!

Na
Review №39

Okay Mr. Nate is the Goat he really took care of me due my tire popping and then they do military discount I love it here. When you guys come here make sure you ask for Mr. Nate

Mi
Review №40

I have used them before and never had a problem. But things are on the downward spiral. I called yesterday and got a quote for some entry level tires for my Mother In laws car. With my military discount came too $291. Told them I needed to check with her they said it would be saved to my profile. She was good with the cost so I called back today and it wasn’t saved like they said. Then I told them we needed to run the quote again and price was $100 more than what they quoted. So I challenged the price and asked him why it cost more. Then the older raspy sounding man started catching a attitude. At that point I decided Mavis Tire didn’t deserve my money an more and I moved on and won’t be back.

Kr
Review №41

The 2 stars are for the dude from Cali he was very nice... the Front desk clerk however made me question my sanity.. Ive never had anyone check my miles for brakes.. it was so weird .. I was waiting then he came out of no where opening my door leaning over me n. WITH OUT A MASK making creepy un car related questions as he hovered.. I was totally creeped out. Idgaf have some respect bro .. and I wish I could have went somewhere else who would have attempted to patch my tire.. I felt they were after money .. idk maybe its just me.. glad we dont live in the area ..

Bi
Review №42

Nate did a great job fast and good service I highly recommend

P
Review №43

Service was excellent! Short wait time, staff were knowledgeable and professional.

Li
Review №44

I really like the way nate took care of me and my car

Re
Review №45

Always professional and love the service...Would recommend to anyone...Thanks for great customer service..

Cr
Review №46

After 600 and some change for brakes and rotars that didnt last a year at less than normal driving I am now paying another legitimate shop to fix these oil changers problems. I was informed two outside pads were intalled on the left and 2 inside pads installed on the right which caused my calipers to stick and hot spot my rotors. These jagaloons arent fit to work on a bicycle. Keep your vehicle away at all costs if you want it to last! This picture is to the genius that says it doesnt matter which pad goes where. Fyi yes it does on my model vehicle this isnt 1980 anymore educate yourself about your line of work.

KR
Review №47

The staff was super friendly and very helpful. I was able to get in and out with no issues at all. The price were also way better than other places I had looked at for the work that needed to be done on my car. I’ll deff go there for all my car needs!!!!

co
Review №48

Love this place, I will certainly be back as always.

Cl
Review №49

I rolled in with a flat and they were able to squeeze me in without having to wait very long.The service I got was great.Thanks Barron.

an
Review №50

Showed for confirmed appt yesterday, they were closed, so showed today for 9:00 appt,, its now 10:30 they havent started yet ! Go elsewhere.

st
Review №51

Nate was a lot of help I really appreciate his service!

Ap
Review №52

They did a good job on short notice. My daughter’s suv had 3 missing lug studs and I called needing them replaced and they definitely got her in and out with no issues. They were friendly and expedited the whole experience for not just her but her small child as well. I definitely recommend this place not only because they do a good job but the prices were hard to beat.

Ja
Review №53

Nate was able to get us me in on a Sunday afternoon to help me get my breaks fixed in a timely manner.

Mi
Review №54

BEST SERVICE EVER!!! Dana the manager and all the staff… Only place I’ll ever go to get tires!!!

Do
Review №55

I love this location. Things run smoothly and its thanks to the boss man. Patrick. Things have been getting done in a timely manner with little issues since he was hired on. Definitely recommend bringing in vehicles or if youre looking to work, this would be the location to be.

Ta
Review №56

Amazing service and a very friendly staff

Wi
Review №57

Great service by Mr. Nate and products

Sa
Review №58

New manager rocks! She’s great.

Re
Review №59

As usual, great timely service. Excellent pricing on oil change, tire rotation and checked alignment. Frank from Gordon.

Vi
Review №60

1st visit there was fine, next one, not at all. Not only did I have a appointment, I waited 3 hours JUST for my car to go back, then was told something different was wrong than what I was told the 1st time I took it there, why was I told two different things, and I will never go through that wait again... I even called before I Went to make sure that it was okay and that I would be seen. Will be going elsewhere for certain. Update: Took my vehicle elsewhere and was told they could not find anything wrong!! Wow! So, I was told 2 different things were wrong over the course of two different visits !!

Ni
Review №61

Such an amazing and clean shop. Employees are knowledgeable, efficient, and personable. Would definitely recommend to anyone needing tires or maintenance done on their vehicle.

Te
Review №62

Very nice people with super customer service

At
Review №63

My friend went there just for her brakes, she was there for over three hours. I find this a bit dissatisfying, and her being in college, trusting you guys with her time and money. I hopeyou guys fix this issue soon. Nobody should have to wait this long for anything. It’s very unprofessional.

Jo
Review №64

Nate does a really good job

Ha
Review №65

Amazing service and great management quick and easy !!!

Mi
Review №66

From walking in the door until I left, the customer service was excellent and the techs were knowledgeable.

Vi
Review №67

My wife and Mother in law stopped in with a flat tire on the way to Tennessee. A little after 5. Guy that met them said too many people ahead of you and we close at 6. Thanks for helping out bud. I would never go to Mavis again. Hopefully the manager or owner will respond to this. They went to Discount tire down street who also had a crowd but were willing to help 2 stranded women miles from home

Ra
Review №68

Only 1 person working in the shop on a Saturday!!!Been sitting for 1 and half and I was the 3rd person in this morning. My cars still in the parking lot. Poor service no one said we are behind, itll be a wait etc. Wont be back.The manager that was from a different location apologized for the wait and took care of everything when my car was finished. Wish i knew his name. However, Thanks

Do
Review №69

Great Customer Service!!! Employees are always very courteous and knowledgeable with answers about my vehicle!

Ta
Review №70

My 81 year old mother and I were traveling from Tampa to Chattanooga and hit something that flattened our tire in Macon. We pulled into Mavis at 4:30 (an hour and a half before closing) and was told they couldn’t get to us because the guys leave at 6. I explained our situation as we had no where to go and he literally said “I don’t know what to tell you ma’am.” I called Discount Tires right around the corner and he said if I can get there by 6 they would get us in. We immediately left Mavis and went to Discount Tires. They got to us at 6:45 and we left at 7:15 with 2 brand new tires. Lonnie said getting us back in the road safely was their number one priority. Apparently leaving work at 6 is Mavis’ number 1 priority. We don’t have a Mavis in our area, and I don’t know if it is company policy, that store’s policy, or that guy’s policy, but I have never been so shocked to be dismissed so readily in our time of crisis. I will NEVER go to another Mavis Tire

Ca
Review №71

Great service fast and professional!!

Lu
Review №72

Great prices and quick service! Patrick was a big help with pointing out what issues I had going on with my truck, priced it out quickly, and had me in and out in a timely fashion! Thanks again!

Ro
Review №73

If appointment is at 10:00am and im still waiting at 12:27pm. So why not schedule for a later time. Why you want me to wait your schedule out if im making a appointment? I was the next person in line for two and the half hours. While other cars went before me.You guys can do better then that.

Ly
Review №74

These guys are top notch. Professional as it comes and fast!!!

Da
Review №75

Decent pricing but daaanng they can take so long. Prior to right now Ive had my car here for an oil change, tire rotation, etc. But this time Ive been waiting around for such a long time, even considering I went to a nearby store (Best Buy) to look around. Was told it would be about an hour before they could take my car. Its been over two hours and Im still waiting for it to merely be brought in for the diagnostic. But I appreciate the fact they also took a while to try fixing my off-balanced steering wheel the other time I brought my car, and the discount they gave me before too. I just got my car back and the guy only checked the Brake light stuff, left out the Check Engine light and didnt even have a scanner that worked for checking my 1998 Toyota. That was after hours of waiting. I about wanna give four stars but the service is just not good enough to justify that.

Le
Review №76

Called in and spoke with Jarius to explain my tire issue. He was great and didnt make me feel like little just because I was a woman trying to explain how my ride was now bumpy and I felt a vibration when going over 60 mph. Mike assisted me when I brought my car in. Both were great! Service was quick and professional. Thanks you guys.

Wa
Review №77

Mavis tire headquarters you need to read this and pay attention. This place I used to give 20 stars out of 5, I bought my tires here and got the lifetime hazard and balance on them, last month I came here to get brakes and rotate my tires. 2 weeks ago the weights came off, I made an appt on line to have them rebalanced, got there, was told it would be 3 hours, I left, made another appt.been sitting here for an hour and told they have 2 people ahead of me.Mavis headquarters. Get some help here or Im tearing my mavis credit card up and going elsewhere

Ma
Review №78

Fast, friendly and reliable.

Ly
Review №79

Patrick was amazing and was very helpful. Would definitely come back.

In
Review №80

Good Service, welcoming staff

Jo
Review №81

Ive had my tires serviced here several times. The work is quality and priced fairly. The customer service is always phenomenal and friendly. I highly recommend

jo
Review №82

Staff & Mechanics are always very professional & nice. I would recommend them highly!

Ch
Review №83

Let me just say I had a not so good experience at another Mavis store. However, I decided to give this store a try because it was close to my job. Mr. Mike and his crew has this store running smooth. They were very informative about my vehicle. He kept his promise on my appt. because I arrived late the day before. Mavis train you other service managers and mechanics at this store. They provide exceptional service.

Ma
Review №84

Amazing customer service

Ge
Review №85

Took my truck in for 1 tire to be changed I had my spare on my truck so I asked for a call when they got the tire ready. They said it would be 3 hrs which I was ok with but I took it in at 1 and it is now 4.45 15 minutes before they close. I have not gotten a call back and now I have to drive 90 miles on a spare tire for work in the morning.

A
Review №86

Great service fully recommend going here for any service work you may need!!

K
Review №87

Perry was very friendly and took good care of us! We will be back for our next visit!

I
Review №88

Excellent Team from the frontdesk man to the AT BuddyVery Clean including the restroomCourteousStrick on social distancingI loved this place100 🌠

Go
Review №89

I have rarely given a poor review.... but the experience I have had with this company warrants the trouble. My lady went in to get tires for her full sized van, a 1978 G20 with a powerfully built 360 chevy small block mill (350 punched 60 over), and they put on tires for a compact car that simply were not rated for much more than 1/3 of the load. Original tire specs were provided, yet they mounted these toys, instead. She has two toddlers, and is a hard working, single mother.... They said they would remedy their error, but after we arrived at the shop they changed their tune. Multiple locations followed suit, offering to put the MUCH CHEAPER, Better Suited tires on the vehicle.... and then telling us to kick rocks. She is moving for work and unable to do so safely. Shame on them. If anyone has any questions, or would care for updates, please feel free to reach out to me.

Kr
Review №90

All the workers there were friendly. Our water time was exactly what we excused, I would recommend this place to everyone, to bad I live out of state I would use them everytime If I could! Thank you to the staff for fitting me in when they were about to close, because of them I was able to make it to tennessee to see family for the holidays! You guys are awesome merry Christmas and have a safe and happy new year!

Co
Review №91

I recently got my tires rotated here. I went to go do my brakes and as I removed my lug nuts, two of them broke in half as they had put them on way too tight. Don’t ever take your vehicle here! I’m now out a mechanic fee because they refused to help.

Ch
Review №92

Not the type of person to write reviews but this place just blows my mind. I went in on 9/11/2020 to a get a oil change. 1st of all the customer that come in after me got his oil changed before me. The customer was asking me how he was getting service before I was. I told him I had no idea.Well I finally got my oil changed in my truck and got halfway home and the message center on my truck said I was low in oil and needed to add oil.The oil pressure was fine so I went on home Mavis was closed by now.When I got home I checked the oil in my truck and the oil was not touching the dipstick. I saw a 1-800 number to call at the top of my receipt if I was not 100% satisfied, so I called it and give the lady all of my information and the situation. She said she would get it to the right people and have them to call me.Needless to say today is the 17th and I have not heard a word from anyone. Back to the oil situation I live about 25 miles from the Mavis on Presidential Pkwy so Saturday morning I go to the parts store and buy 3 quarts of oil thinking they only put 5 quarts of oil in my truck witch takes 8 quarts. Sure enough my truck was 3 quarts of oil low. And seems like no one cares. Don`t get me wrong I am not looking for a free oil change not even looking for a discount just looking for someone to step up and take responsibility. I am a business owner in middle Ga have been for 26 years and when my employees make a mistake or I make one I own up to it and take full responsibility. I am sick and tired of these big chain stores thinking they are untouchable and do what they want. So with that being said I know the person that keeps up with these reviews is going to come on here and say oh how sorry they are and for me to call a certain number. NO!!! You call me you have my information Mavis screwed up not me. Why should I take anymore time out of my day to make it right when Mavis screwed up.

Je
Review №93

Friendly, knowledgeable and FAST!!

Fr
Review №94

What to personally thank Jay, Mike, and Shawn for their exceptional service. Great job fellas!

Ke
Review №95

Perry gave me a really good experience. Perry is GOATED !!!

To
Review №96

One of the cleanest restrooms Ive ever seen. Being in a wheelchair its nice to go in a public restroom that you dont have to clean before you use, side step nastiness, or feel like you need a shower when you come out. Kudos!!And the service for the tires was amazing too. We ran over something while we out & went straight there. It was 20-25 minutes before they closed but they still got us fixed up & everyone was super nice & very accommodating!

Da
Review №97

Thank u Jay and team! Your all are true professionals and I truly appreciate the great service and education given on my vehicle. Great job guys!

De
Review №98

Shawn was very professional. He insured that I got the best tires for my vehicle. The service was pretty fast as well.

Bo
Review №99

Great service.

Ma
Review №100

Thanks to Jay and his team here at Mavis for their wonderful service. They were so knowledgeable and explain everything to me and showed me what needed to be done to my vehicle. Thanks for the education and I’ll definitely be back for my future services. I also want to thank them for the Flex Shopper account that allowed me to get my repairs done today. Thank u again Mavis in Macon, Ga!

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