user
AutoZone Auto Parts
2215 Pio Nono Ave, Macon, GA 31206, United States
Appearance
AutoZone Auto Parts
Comments
He
Review №1

Davon was awesome. We had an unexpected car issue and he went above and beyond to help get us back on the road after wasting 3days and money we couldnt afford on OReilly on Thomaston. I highly recommend this AutoZone and I apologize about my purse strap almost taking out your display guys.

Ye
Review №2

He was so understanding patient helpful noticeable. He knew his job. I saw him tell another employee where to find somethings that asked him where it was he looked at it and told him exactly where it was without him even looking to see what he was going he knew exactly where it was and the other employee went straight to it and got it and I was like wow and help me at the same time and you all had exactly what I needed so I do thank you all so very much. God Bless You All

Sh
Review №3

Kemeko and Devon are a huge asset for AutoZone on Pio Nono Ave in Macon, GA. She is upbeat. With a big beautiful smile, and on the very top of her customer service skills. Devin is cool, calm, and collected with an assuring manner about him.I believe they were the only staff taking care of the entire store. The phone is ringing, customers are coming in, and they both showed excellent professionalism with great multi-tasking skills. It was very important for to to make a purchase there today so I called in advance and spoke with Devon. He was very knowledgeable and assured me they had what I needed and could get me safely back on the road again. When I got there the first thing I noticed was how busy they both were then I saw them in action and knew I would get my needs met. I wasnt disappointed. They both excelled. I could not NOT acknowledge their unselfishness. Kemeko, Devon you are outstanding and remarkable people. Thank you for all you do!!!

Bl
Review №4

Everyone here are very helpful the only reason its not five stars is because the lines here are so long and it takes forever for them to move

Th
Review №5

Davonne G, Kimiko, and Met were amazing on 9/62021. Davonne really took care of me why I was completely list about my cars battery. He provided excellent customer service. He made sure to check out all of my issues before I left. I really appreciated this stores compassion and dedication to their customers. Thank you all again.

Lo
Review №6

Went to two other parts stores they didnt have what I needed went to AutoZone on pio nono nail on the head all I needed and great service thank you AutoZone

Tr
Review №7

The sales attendant was very helpful. I was very pleased with his patience and generosity with assisting me!⭐⭐⭐⭐⭐

Ke
Review №8

Place is a mess. Old oil spill on floor back where the motor oil is on display. Oil on counter top at checkout desk which got oil all over the bottom of my merchandise. Staff friendly.

Sh
Review №9

They have wonderful customer service and their atmosphere is delightful 🤗

Kr
Review №10

All of the staff is awesome!!! However, the manager went above and beyond to make sure we were taken care of!!!

An
Review №11

My Clerk was extremely helpful, cheerful, and a positive reflection on the stores image!

sa
Review №12

Great staff, better service

Li
Review №13

Its really nice and friendly atmosphere 😧!

Se
Review №14

Competitive great selection and knowledgeable staff

Yh
Review №15

Unprofessional staff acknowledge customers when they walk in instead of playing around engaging in personal conversation.

Mo
Review №16

The service was very good and prices were good

As
Review №17

Always very helpful

Jo
Review №18

Great customer service and wide experience in automotive field. Found everything I needed very quickly. Was in and out within 10 minutesThanks Autozone for keeping me and my family safe and happy on the road!

Mi
Review №19

The seats were better friendly stuarts I really enjoyed my trip. Thank Yah for the pilots

La
Review №20

Davonne G. Was the most helpful and polite out of all the places in Macon I have been to. Was spinning customers, helping employees, and knowledgeable. He is an asset to AutoZome. I dont knownhim but he is deserving of a pay increase. I would if it was my company to keep him with around. Normally I would have given one star. Thank this employee for that. Speaking of which let me go give OReilly their glowing one star review now.Thanks.for the help

Pa
Review №21

I hoped to get a key made for my vehicle but they dont offer that service and arent even sure where to send you.

Pa
Review №22

Great service

Jo
Review №23

You know Ive got to give this store credit for having employees that are truly gentleman. Ive been in and out of this store for an entire week, and I still received the same level of customer service. Dont sleep on the location because its not in the best part of town. I just want to publicly say Thank you to Kevin and Tramell(?), on a job well done... especially on the days I was there and it seems like you two were the only ones holding it down with multiple customers in the store and the phone were ringing continuously.

Pa
Review №24

Great service

Ta
Review №25

Excellent customer service

Ri
Review №26

Okay so store kevin revero was a very invasive, costing with outside sources that were in the air managers peace at the moment upon my arrival, seen me and quickly changed direction of travel together from outside parking lot. Not the manager tried to tell me no return policy on item because of no revisit. I then told him it was under my rewards account, he said it wouldint be but I knew it would be because rewards was scammed first then item was scammed and purchased. He momentarily argues that it wouldint then when I asked to punch number in and show me, it went to the screen with the other two items pitched all the we the and he quickly chargers screen to forward tab. Needing this item returned he said only store credit

Ji
Review №27

Excellent service!

Da
Review №28

Friendly service.

Le
Review №29

The staff here is so nice I am someone who diesnt understand a lot about cars but they explained everything great!

Ke
Review №30

They had the parts I needed and no waiting on the parts to be sent to the store

Ri
Review №31

Every time I call thay put me on hold an leave me on for hours this isn’t the first time y’all about to lose aCustomer

M
Review №32

Great customer service

To
Review №33

Great

Ta
Review №34

Manager was very friendly. Helped me and explained everything.

Ka
Review №35

Took son to test battery

To
Review №36

(Minus -10) Slow and Lackadaisical... The Worker (Woman) that was serving me couldnt do her job due to the fact she kept texting on her phone and walking off making phone calls on her personal phone.. Bad Customer Service...

Sh
Review №37

Helpful staff

as
Review №38

Not very helpful employees

To
Review №39

Worst experience the works doesn’t know they own product

Am
Review №40

Good

Id
Review №41

Excellent service the counter person that waited on me was knowledgeable and very patient with me he showed all different types of Hub caps on the computer screen and helped me pick out a set.Out of bout 10 pics.

El
Review №42

Good place to buy tools and other parts

Do
Review №43

My engine light came on. I stopped in for them to identify the cause. The staff was very professional and courteous.

Es
Review №44

Very helpful.

da
Review №45

Always my favorite automotive parts place.

Ji
Review №46

Everything is always there or they will get it in a timely matter.

K
Review №47

Parts always in stock

Ed
Review №48

The best place

Ka
Review №49

The staff was very helpful. They really made sure everything was good before we left.

yu
Review №50

They have tool rental but not really. 🤔🤔so I was confused ...they didnt allow me to change 2 screws... had to cross the street...have used AutoZone for years and never had this. So I would not go to this location again...but definitely would go to this business.

Ta
Review №51

Always helpful love it

to
Review №52

The 2 gentlemen that helped us test our battery and then replace it were super helpful and nice! We are traveling and normally dont encounter that sort of generosity at the AutoZones that are back home.

Li
Review №53

Terrible customer service

Bi
Review №54

Great service good people to help you. They were not able to get Mini Cooper part. But that was ok

Ve
Review №55

Been going to this store for years and I can still get whatever im looking for at fair prices. The staff is great and helpful.

Br
Review №56

Dont even get me started on this store why why do you all always give people the wrong damn parts it never fails do better...really did not appreciate getting a part from this store getting to the place to have it fixed only to find out it was the wrong part that part doesnt even take the cake had to go back to get the right one an lord behold they didnt even have the part at all thats when I got pissed now I have to drive to another store because of somebodys careless mistake do better this happens all the time

Cr
Review №57

A store associate was really extremely rude to everyone. Honestly if you hate your job do everyone a favor and quit. You wont be missed. She was fighting with other customers in the most ghetto way and catching attitude with customers. I ended up having to go to OReilly. Worst experience ever.

Tr
Review №58

Its always good when I go there

As
Review №59

Ive never been at an autozone where the workers didnt want to help... I needed a back light put in. So, because old dude would have to unscrew a couple screws to get to it, he wouldnt do it. Not only did you just make your autozone look pathetic that you cant change a bulb, you just missed money and a tip. Get your stuff together...

Au
Review №60

I like AutoZone over all the other parts houses I work on my own vehicles and they have what I need and I feel like the best batteries duralast gold

K
Review №61

Poor guys were overwhelmed but they were polite, kind, personable and nice.

Ro
Review №62

Very knowledgable and always willing to help.

Da
Review №63

They did not help at all...on change of fuse... i was from outta town and they did not help at all...

S
Review №64

Parking lot was filthy and congested. Went in the store and came right back out. Didnt purchase anything. Went next door to OReillys and purchased four quarts of oil. They were less expensive and cleaner. Appearance can play a major part in a customers decision to make a purchase or not.

Cy
Review №65

Woooow my part store,yesssss indeed 💯

Ro
Review №66

Service and pricing were great

An
Review №67

Great customer service and 95% of the time they have the part I need in stock.

Je
Review №68

The people working were very welcoming, friendly and helpful. I had a good experience.

Ro
Review №69

Friendly courteous helpful

Ja
Review №70

Amazing people, fast service, and very friendly. Thanks kameka!

Sa
Review №71

Quick Service and The Employees Were Knowledgeable About The Merchandise They Sell

Ed
Review №72

I was very helpful and on point and if you need a tool they got it for you to use

Da
Review №73

Order your car parts or tools online dont bother coming to AutoZone nobody knows what theyre looking for and they are very overpriced

Jo
Review №74

Great place to order parts you need for your vehicle

Wa
Review №75

They try to help u in a timely manner

Ro
Review №76

They have good low rates of good stock and parts

Da
Review №77

Excellent customer service and very knowledgeable.

De
Review №78

Good selection for parts for my 2009 Honda

Gl
Review №79

Helpful.

Th
Review №80

Customer service could have been better

Le
Review №81

They are super slow and poor customer service skills

Ru
Review №82

It was busy on the day I visited so there was not a lot of individual attention. I still found what I was looking for so it wasnt a wasted trip.

Ru
Review №83

Good price and Good service

Je
Review №84

Good service and very knowledgeable gentleman

Ke
Review №85

Good prices on parts. People not really friendly

Sh
Review №86

Parts to do self work on your own 🚗

La
Review №87

Quick and efficient service with fait priced.BOSS

Ma
Review №88

Great service terrible parts go to oriellys

Al
Review №89

Outstanding service best for me

Wa
Review №90

Very helpful. Friendly

We
Review №91

It was great

C
Review №92

Always have what you need.

Je
Review №93

Solve a major problem

Rh
Review №94

Good Customer Service!

Ph
Review №95

Customers was superb today

Ce
Review №96

I get the lowest price by professional people who treat u like family not a customer.

Br
Review №97

Friendly staff and great service

mi
Review №98

Good people working there

Ka
Review №99

Customer Service Overall Great

Ji
Review №100

Going back, good service

Information
14 Photos
100 Comments
4.2 Rating
  • Address:2215 Pio Nono Ave, Macon, GA 31206, United States
  • Site:https://autozone.com/locations/ga/macon/2215-pio-nono-ave.html?cmpid=LOC%3AUS%3AEN%3AAD%3ANL%3A1000000%3AGEN%3A181&y_source=1_MjQ2OTk0OC03MTUtbG9jYXRpb24uZ29vZ2xlX3dlYnNpdGVfb3ZlcnJpZGU%3D
  • Phone:+1 478-781-5611
Categories
  • Auto parts store
  • Car accessories store
  • Car battery store
  • Tool rental service
Working hours
  • Monday:9AM–8PM
  • Tuesday:7:30AM–9PM
  • Wednesday:7:30AM–9PM
  • Thursday:7:30AM–9PM
  • Friday:7:30AM–9PM
  • Saturday:7:30AM–9PM
  • Sunday:7:30AM–9PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • NFC mobile payments:Yes
Similar organizations