These folks are great! Excellent service. Robin had our NPR truck ready ahead of promised date. Good communication throughout the repairs. Highly recommend! Thank you!
Robyn was very nice and helpful, also followed up with checking in my 2007 Columbia and answered all questions I had concerning the service procedures. She will also notify me once my truck is diagnosed, shes a great employee of Middle Georgia Freightliner of Macon. Thanks, Albert Smith
Cody is very knowledgeable of whats going on up here. Good guy with a great personality. Thanks for getting me in and out for the clutch adjustment.
Good customer service and quick to give updates. Clean place. Very professional. Cody took better care of me than you would ever expect at a truck repair shop.
Cody took good care of me. Great customer service and did great work. Thanks guys
Man…these guys rock!! Cody took care of us today. Their bays were full, but still managed to get us in and out very quickly! Can’t run a business without great repairs!! Thanks to all at Freightliner Mid south GA💕
Cody was great positive attitude made the situation a lot better. Extremely helpful. Would come here again :)
Robyn Miller assisted me a day in advanceShe did everything she said she wouldAnd my FULL DAY at the dealership was pleasant !!!For probably the first time ever at any dealership 💯💯💯
ROBIN YOU ARE THE BEST AND THIS IS THE BEST FREIGHTLINER IVE EVER BEEN TO. FELT LIKE HOME AWAY FROM HOME THEY HELPED ME PULLED THROUGH...
Cody at middle G A freightliner did the best customer service I have ever had. He let me know what was going on at every step they rock. Thank you all.
Cody got me in and got my speed turned up and back on the road. Good looking out.
Very easy took talk to Cody and good customer service. Beautiful dealership.
My guy Cody got me right on in if you want fast and great service come to middle ga freightliner
My Experience here was OK Cody was phenomenon he tried to help the best way he could and another Gentlemen I didn’t catch his name they were very helpful, understanding And eager to try and fix the situation
I can honestly say that never in all my years of dealing with people in the customer service field have I encountered someone as well rounded as Cody. I can really appreciate the sincerity he has had for not only my truck, but for me as well. Checked on me and my well being since Ive dropped the truck off, while keeping me well informed of the status of the unit. Was able to pull a health report for my unit within 5 minutes of me being there. Ive never been to another shop with the customer service these guys have at freightliner. From the service desk to the parts counter and everyone in between. Yall keep up the good work.
I was provided excellent, fast and honest service. Their service Cody kept me very informed about my truck through the whole process. Ive always been skeptical about going to big name dealerships in the past. But with Cody, I was greeted with a warm welcoming and politeness. I felt he was very concerned about my truck being down. And they got me out of there just like they said they would. Any more issues I have in the future, I will come back here.
Cody took great care of our truck at Buford bait . Thanks for the good customer service.
Second visit was good. Cody took care of my unit. He has excellent customer service. I recommend this place.
Literally walked in and made a friend within seconds of being there. Cody walked up like we were long lost friends, reuniting at last. I have been to a lot of dealerships. From a car max to a cat dealer, I have yet to meet someone as personable as this guy was. I can tell you enjoy customer service, but I still think you should be selling cars. Keep your head up man, you got one heck of a testimony.
Cody thank you Very easy to communicate. Great shop. Cody having the best personailty and customer service ive seen in a repair shop.
Cody in service walked right up to help me out and get me back on the road. Appreciate the quick service.
Cody customer service was awesome! Thanks so much!
Cody and Brandon took good care of our truck at the rescue mission. Thanks yall
The transmission in my RV needed to be serviced. Cody took excellent care of arranging everything. From the first time we spoke I felt comfortable with having the necessary work done at Middle Georgia Freightliner. Cody, Tracy and everyone there are friendly and courteous. I am completely happy my experience and highly recommend this business. Thank you all for making my experience stress free!
My truck has been in the shop with them for about a week and every step of the way I was informed by Cody on when my parts would be in and given an estimated time on when they should arrive as well as when it was in the bay getting repaired! Cody has excellent customer service skills and try’s his best to answer any questions regarding how long repairs may take or if they have a specific part that you may need for your truck. Thanks Cody for keeping me informed every step of the way!.
Best service ever from start to finish... Cody in service is definitely one of the best of the best. Keep up the great handwork .
This new location is accessible and easy to get. The service is outstanding and Robin was helpful and fast. The service crew were engaging and friendly. Thats what I call a five stars service. Thank you guys!!!
Robyn Miller took great care of me very polite and very professional and very easy to talk too. I’d recommend to talk to her in the service department.
Man the customer service with body is beyond what you expect at shop. Keep it up dude.
Customer service is on point here. Robyn was very professional and friendly with an Awesome personality. Felt like the doctors office for trucks
Cody took care of getting me looked at quick and good service
Cody was great in service. Always my go place for service.
Robyn is the best...it’s people like her that make you feel welcome and not minding to be a repeat customer....So here’s an extra 🌟
My rear pinion bearing seal was leaking and oil was spilled over airbags. I came early morning on Monday but Cody told me that they were way behind and 50 trucks in front of me so I came back on Thursday morning and Cody helped me with paperwork and my truck was done by next day because have to wait for the seal. Thanks to Cody for arranging my transportation from shop to hotel and back to shop for free and also thanks to two great people who drove us. The repair will cost me more than $400 but it’s free of charge because still under warranty of previous work. It was excellent to have that kind of repair warranty on this Middle Isuzu and Freighliner dealership in Macon,GA. The new place is gorgeous and in great location I will recommend to bring your truck and RV here for repair.
It is stressful when I have to bring any of my trucks to freightliner simply because I try to do all the work on my trucks. With that being said, this shop makes it so easy to get your truck worked on. Cody is the guy out there, hell keep you up to date and well informed of whats going on.
Couldnt ask for better customer service from Cody. Great guy with a great attitude toward life. Keep it up man.
I was provided excellent,fast and honest service.Cody kept me very informed about my truck thru out the whole process. Ive always been skeptical about going to big name dealerships in the past. But with Cody,I was greeted with a warm welcoming and politeness.I felt he was very concerned about my truck being down. And they got me out of there just like they said they would. Any more issues I have in the future, I will come back here.
Good people very professional. Cody looked out for me big time. Nice place. Good folks.
Robyn miller has been very helpful with my check in here at freightliner. She was so very friendly I will keep coming back here. Robyn even took care of my 2 cactus while I was away see she even makes a great cactus babysitter.
New building is great. Comin from the old days off 247. Great service to myself and my truck. I was very pleased. Cody Miller was my service rep. Solid dude and made the process smooth. Kept me posted the whole way.
Cody very knowledgeable and helped us out. We appreciate the fast service.
This Middle Isuzu Georgia Freightliner Dealership is awesome. My pinion bearing was broken and they had to replace front and rear differential seals and some other stuff and the technicians done a great job and the lady at service counter was friendly and especially Cody the service manager is very helpful and friendly. The only thing is they don’t have some of the parts that have to be ordered that what made waiting time longer instead of 4 days it became 6 days and we have been checked out and have to check back into hotel again but overall are good. The most important thing is job well done.
Cody in the service helped me out in and out quick service will come back and do business with yall
Cody helped me find my trailer very nice guy. Very beautiful dealership. Thank you for working in my truck.
This is their new location in Macon, Georgia and there are areas that are incomplete such as the Visitors Lounge. One thing that is not incomplete is the high level of professional service you receive from all employees regardless of their title or job duties. You can expect to be greeted with a smile and have answers to questions you ask immediately responded to. Let me also add that this location is struggling with some staffing issues just like the most of America due to the current pandemic but that doesnt stop this company from servicing your Freightliner expeditiously. Cody and Robyn are two of the best and you can truly tell that excellent customer service is at the forefront of everything they do. Id definitely recommend you having your Freightliner serviced at this location.
Cody always take good care of me.. was very respectful and helpful and polite check my truck into the shop and getting me to a hotel. I appreciate his friendliness. Thanks man.
So many businesses today have customer no service. That is not the case at Middle Georgia Freightliner. Robyn in customer service just helped me with a truck repair. She was very helpful in getting the repair done fast. At my location we don’t have a parking lot full of trucks, when one is out of service it puts a strain on our system. Many thanks to Freightliner Macon Georgia for putting us back on the road so we can service our customers.
Recently had work there on our Series 60 Detroit engine & was pleased that work was done on time and $100 less than was quoted. And love the brand new location-right off I-75!
I would like to say that Mrs. Robyn is very professional and customer oriented. She goes and beyond to make sure we are taken care of. above and beyo
Cody helped me out today. Very good guy, made my job easy. I will recommend you guys to everybody. Thank you so much Cody👍🏾
Cody got my truck in to get speed and cruise turned up fast. Awesome service. Great dealership. Best in middle ya.
Cody we appreciate you taking care of our truck. Great place great customer service.
Beautiful new facility! Awesome mechanics! Cody is the man! Kept me well informed and updated me on everything while my truck was in the shop! 6 stars if I could!!!
I would like to thank Mr. Heath and his staff for a great day. I went in search of a new career and left feeling like I had made lifetime friends. You all keep up the outstanding work that you do. As for the service writers dont change a thing. The friendly environment that you have created will take you all thru the roof. Customer service is 1st when it comes to you all. Middle GA. Freigthliners has the best customer service team.. If I could do a video on what customer service should be, you all would be the stars.Hunter the tech. was right. You all are great to be around .Thank you for a great visit.Alicia Redding
Shout out to Robyn she was super awesome
Robyn is awesome at her job. Thanks for taking care of my trucks. Cody is very polite and informative.
Robbin and Cody at the service desk is amazing If I had 2 extra thumbs I’ll give them four thumbs up
Cody went above and beyond to make sure that my Freightliner was repaired in a timely manner. He communicated every step of the way. Highly recommend if you are in need of a repair.
I appreciate the service from this dealership. Cody kept me well informed about my truck and getting me back on the road. Thanks bro!
Great company. They always take real good care of our trucks as well as keeping us in the loop. The last truck we took to them they did a work up to find an issue; we came to pick it up drove it to the shop and had to return it to them to fix the same issue they thought they had found the first time. Even though the truck had to be returned to them, they were very apologetic and had the truck back to us the following business day. Cody in service was very helpful and walked me through every detail of the truck report as far as the error code the truck was throwing.
I would like to thank Cody in the service department. He and the rest of the team took good care of my truck got it in and out in a reasonable time even in the mix of changing shops.
Thanks Robin Miller for your support and professionalism!!! You were very helpful and I would recommend other drivers to Macon Freightliner because of you!! Thanks again!!!
Robyn was very professional and helpful..she provided me a comfort that my truck was in good hands...
Cody was a big help. As soon as I got to Freightliner he quickly assisted me. Thanks a lot
Met really great guy over at Freightliner in macon named Cody I know my truck is in good hands
Thank you Cody for getting me takin care of. Great personality. Great customer service
Cody was AWESOME!! Kept me updated daily on my parts and repairs. Small and busy, but friendly and welcoming.
Cody took care of getting me in and out. Good customer service. Thank!
The people at Middle Georgia Freightliner are every bit of amazing. The service desk is terrific. Cody made sure to keep update with specifics about parts due in and length of hours needed to complete the work. Thank you again MGF!!!!!
Robin was very courteous and made my experience there great. Thanks Robin!
I appreciate the hospitality and the realness of Cody the service writer. Very real and down to earth. I drive for JB hunt and I appreciate this Freightliner and Cody.
Robin is the most helpful person I have ever she made my experience at the dealership as smooth as possible make sure you go see her !
The tech writer Cody was very helpful when I brought my truck in, he called everyday to let me know the status of my truck, the estimate was the amount that was stated. I had stopped using dealerships since my truck is an older truck but this experience is having me change my thoughts on major dealership. Thanks Cody, keep up the good work.
Great management, doing excellent job, easy to reach them on the phone and very knowledgeable personnel.I call this place for an advices and they are always willing to help.Special thanks to Robyn Miller with exceptional knowledge and skills.Great job!!
Cody took good care keeping me up to date. I appreciate you bro.
Cody help me a lot. Thank you guys for taking care of my unit. I greatly appreciate it
Cody was good costomer service. Check in was great.
Cody took care of me, great customer service got me back on the road asap
Cody and Robyn are extremely professional. Thanks for making this process a whole lot easier.
Check in was quick and easy. Very professional people. Clean building. Thanks for great service Cody.
Robyn Miller was excellent so happy to have brought as my service advisor
Tracy did a great job keeping me updated on my truck. I am very thankful Hunter was able to get me in and taken care of the same day! I also really appreciate Hunter taking me to the rental car company as well. Really helpful people!! I would recommend this place to anyone! I also would recommend a raise for both of those young men!
HAD TO GET A CAM BOX RESEALED.THEY GOT KNOCKED OUTAND CODY WAS KEY WITH DEALING WITH MY LEASING COMPANY.HIS ETA WAS ACCURATE ALSO!
Great place with great people, and always A1 service. The company I work for always takes our trucks here for DOT inspections or quick tune ups.
As far as my check in with Cody, you can’t ask for anything more. Efficient and professional. I hope that the techs take the same kind of pride in their work
I drive for SILKWAY check in easy good customer service with Cody. Thanks.
Robyn is knowledgeable and respectable she’s know her job and needs to have a pay raise she is one in a million,my company is premier transportation llc forest park ga driver David Tenette
Although my truck was in the shop for a LONG time due to the demand of the shop, Cody was ALWAYS super helpful with getting answers, updates, and getting on the shop techs to move my work along.His level of customer service was outstanding eventhough my frustrations were high & my patience was running thin.I called EVERYDAY to the point where I was saying its your bestfriend on the phone & he provided an update each time.I hope my truck never has to be down again but if it does Id want it to be at Codys shop because at least I know Ill get answers and support every step of the way.Thank you BESTFRIEND 😊 lol
Cody was courteous, very knowledgeable and got me in and out of there. Thanks again!
Cody in service was extremely helpful got me in and out with computer issues and got my computer programming done without hesitation
Cody Miller in the service department is awesome.. always calls us back on top off all our needs. U guys have an awesome employee. Dont let him get away
Good job fellas! Cody was a big help in keeping me informed on what was going on with the Truck.Thanks again!
I want to say I had the pleasure of working with Cody. This was the first Freightliner that I have gone to and really received amazing service and customer service. Cody had kept me up to date on everything that was going on with my truck. When I had a question he was right on it. When I got back to the shop all my paperwork was ready to go over. I will for sure be back to get all my services done here. Thank you all for the AWESOME SERVICE!!!
Robyn was my service advisor and I was very happy with her assitance and svedyfhing she did for me.
Ctg leasing thank yall for taking care of my truck and being patient with us. thanks cody.
Big shot out to Cody very nice guy and kept me updated on my truck Wonderful customer service
This place was awesome for me. Robyn Miller was awesome in service
Cody has been real helpfulThe few times I have taken myTruck to Middle Georgia Freightliner.
Robin was very awesome we rather have no one else