When you buy a phone (if its a lemon) it should not be final sale esp when the receipt says you have 14 days to return it. The i pnone I bought was a terrible lemon. It was red hot the very first time I charged itamoungst a whole host of other things, so I dont want another one, I want to be able to choose a different one but I couldnt. Also, I realize its Lynn, but come on, only 3out of 20 phones were plugged in so you can see how the screen works. How in heck can you choose a phone which you cant even try? I should have just gone somewhere else from the start. The workers were friendly but thats all I can say.

Customer service was HORRIBLE !!! Employee on their phone not even on the floor helping customer I had asked for help and instead I got back a “ you can wait “ when she was doing nothing but talking on the phone, so I left the store .!

Great customer service. I have no complaints about the store. The lady helped me upgrade a new phone. She gave me discounts. Another man who works there was super nice and very helpful; he too gave me discounts. The only problem is the barbershop on the other side, the men are perverts and make you feel uncomfortable. And sometimes there is a long wait. But you have to understand that there are only 2 computers for the workers and that new customers come in every day and so the sign up and activation process may take time. However, that doesnt take away the quality of the customer that they provide. To eaxh customer they are very polite and helpful no matter how much time you spend there.

Love metro

Definitely one of the best locations in land! The customer service was superb, & I wouldnt go anywhere else unless I was in Boston

There were amazing here. This is my go to store for everything

Dont come here unless you want to be ripped off go to the corporate down lynnway. Their prices are double of the corporate and their answer to this if you find out is that they dont have to tell you. Go to lynnway they will send you there anyway if you run into problems with your unit. Save yourself a headache.

Convenient