If I could give zero stars thats what they would get. Ive call all morning & yesterday to schedule a delivery for my sisters birthday during there open hours & phone just rings. Should have read all reviews before considering there business.

Very nice Edible platters a little pricey

Tried 2 order 2 dozen choc strawberries over the phone 4 pickup. Lady had hard time processing info. Im new here. Owner would not take order 4 pickup if not paid n full. Couldve ordered online. Tried 2 deal personally. Wish them yhe best.bi wont use them.

Love the chocolate covered pineapple! So yummy and juicy😏😍

I ordered a surprise for a close friend for her Birthday. They delivered the wrong item. I was told that they were going above and beyond by delivering the right item after I called to complain. When I asked to speak to the store manager she told me she was the store manager and hung up on me.--UPDATE--THE CORRECT ITEMS WERE NEVER DELIVERED DESPITE BEING PROMISED THEY WOULD BE--- This is the third time in 18 months they have in some form messed up an order for me. DO NOT USE THEM!!!!!!!

They called and asked for my name and gave me the correct name and asked for my address and said someone sent me something then nobody ever showed up, I called back they said nobody ever called and now I’m calling to speak to a manager and nobody’s answering the phones !!!

So far this is not going well. Put order in online and had a question so I called and there is an automated system that just hangs up. Ill check in after 2 to see if they get it right.

I love Edible Arrangements as a brand but this specific retail store has the worst customer service! Every time I come here the service is bad and for it to be the only one in this entire area you would think they would be better able to serve their customers on holidays. I’ve been to retail stores in several other cities and they all had better service as well as items available for purchase on the spot. I’ve placed orders here on non-holidays, showed up to pick up my order and still had to wait and deal with rude customer service! It’s ridiculous!!!

Bought a basket of fruit for my daughter’s birthday. She received a call asking when they could deliver; after a little mix up she decided to pick it up herself, since she worked very close by. She was delighted with it, and sent me a photo. It was very attractively presented. She told me the fruit was fresh, and sweet, and she was very happy with it, which made me happy( since she lives in another state, and I wanted her to have something special for her bday from me.

The fruit is very fresh and the items does look like the picture. Great gifts for any occasion.

Forgot to place an order for a birthday and placed an order online early in the morning and was delivered same day, on the birthday I almost forgot. I called to check on the delivery and the girl who answered the phone was super sweet and helpful. Thank You Edible Arrangements, you saved the day.

Poor customer service... I placed an order on july 17 for july 22 for my daughters birthday, it was never delivered...I didnt get a phone call email or anything. I tried to call and waited on hold for 30 minutes and could not get through. They could careless...

Arrived when we needed them and my wife loved them for her birthday! Free Shipping was key for this order!

This edible arrangement will give you the run around again and again until you have to send someone there to pick up the arrangement that was SUPPOSED to be delievered 4 days ago! You are better off going to the store and buying the stuff to make your own arrangement. At least then will you get what you want, when you want. The customer service at this location is a freaking joke! Save your money for something else! And from the looks of the other reviews of this location I shouldve known better!

Great staff very helpful in picking an arrangement. Awsome looking arrangements. Will definitely recommend

Spoke with Jenny at Enterprise location in Lynchburg. Extremely professional and helpful! I have no doubt my order will be delivered on time and will be excellent quality. She knows I am counting on her since I am an out of state client.

Hot gals work there and they are so nice.

That is the worst place ever. The girl that assisted me said she recommends Sheris berries to her customers to keep from being busy she didnt want to work. Her and a guy with dreads did not wear a hair net both of them look nasty and was rude and the prices were ridiculous I will never ever go there again. I wood have gave -5 stars if I could. That place should do all of us a favor and close there doors forever. The 5 star reviews have to be from the employees or manager or from someone that is out of there freaking mind. Im so damn discussed!!!!!!!!

Im only giving 1star because I cannot give negative 10! A young man died and a $150 delivery came back to you due to the grieving family missing 1 number on their BRAND NEW Address. Instead of trying to help and get it rerouted your company said there was NOTHING they could do. Youre heartless. My family and friends will not be using you again and we will continue to spread this story

Worst experience ever. Ordered at 12 to be ready at 5. 6:30, they close in a half an hour and it’s still not ready. Total waste of money and no effort to reimburse or make up for terrible service. Would not reccomend at all. Don’t waste your time.

I have used this company for 3 years to delver Birthday and Mothers day arrangements. As of today I will no longer deal with this Edible Arrangements. Every year the arrangement has been delivered late. I have to call to see why the order hasnt been sent to the receiver. 2/21/14 was the icing on the cake when an employer laughed at the fact that I was calling to see why the order hadnt been delivered.It bothers me to order something, pay for it and to get poor customer service.

I attempted to place an order for chocolate covered strawberries at 6:15 pm and was told that it was a little late, the store which closes at 7 btw. I dont understand having store hours if you are not going to be able to serve until your store closes. She stated that it would take 30 minutes to complete the order but that she had already started cleaning the station... Im disappointed that I was unable to put in an order. Shame...

I love this place and the chocolate covered strawberries are amazing.

Very nice store

Always on time and fresh!

I have to say I expected more for the price I paid.

Great arrangements and wonderful service!

Awesome and friendly

Great