Order RR ties on Friday for Tuesday delivery,called to find out delivery time, the guy answering the phone had no clue or exactly how to find out. Ill have the salesman, Joe Warren call you....1hour and a half later nothing...called back, spoke with a very nice woman, she put me thru to Zack in dispatch Somebody dropped the ball....we can bring it out after 2pm,Ill call when they leave. No call delivery shows up at 3:22, 3:24,I get a call saying he was there that he had tried to call several times and my phone went to voice mail....an outright lie! I saw the correspondence between the delivery guy and dispatch....called to speak to the general manager at 3:42.....no call back. The only way theyll delivery is prepay....if this werea 200.00 order I could see how it might slip by...This order was 2000.00......very unhappy with the way this was handled....I was selfemployed for 43 years...

Good place to make believer to nice employees

In to check for a specific moulding. Service was good and clerk was very pleasant. I will be back.

Great staff

Robert at the counter was extremely helpful and look took a lot of time finding what we needed

Fendi leave that for fifty years its a good place

Thanks Karen for all your help. You should get a raise! Who knew cabinets could be so complicated 😅. Great service and assistance.

Staff seem a little rude when trying to get a quote for my client

They had everything I needed and got me loaded up and on my way quickly. Everyone was friendly and helpful and the pricing and selection was very good. Nice dealing with local people and a refreshing change from the big box stores. Very convenient location

Robert, Sean and all the employees are wonderful I look forward to working with Taylor Brothers

Well Ive been a licensed contractor for almost 40 years and in the summer time its hot and for Lumberyard open up at 7 which is basically lunch time is ridiculous.But they do have good health back in the contract sales desk..... William

Over all it has been an absolute disaster working with Taylor Brothers. I ordered four interior doors over 3 weeks ago and I was told they would be there within 5 days. These are pretty standard doors and it shouldnt have been a problem. Still am missing one door and they do not call you back and are very unorganized. I will never do any business with Taylor Brothers ever again. What a joke!

Anne was so nice to work with last week. I have been purchasing from Taylor Brothers for about 10 years. Great company to work with.

Nice people

Great company that handles a lot of building supplies for home builders and commercial contractors. Services is great. Would definitely recommend them for your building supplies.

A great family oriented company to work for that cares about their employees and their customers. They go above and beyond to make sure your order is correct and if it isnt, they will do everything in their power to make it right.

Excellent job and knowlegeable mechcanics and service reps

Tired of not finding help at the big box stores? Visit Taylor Brothers!

They help me after hours got me on loaded very happy with them

The people are real nice and helpful and quick to unload

Great staff, nice display of cabinetry and a really nice display of crown molding that gives you a lot of ideas of what you can have in your home.

The help is terrible

I typically dont do a lot of posting but would like for everyone to know what bad service Taylor Brothers in Lynchburg give to individual people if you arent a contractor. I went the first part of February and ordered railings for my house and was told they get two shipments a week so it shouldnt take long. I have called several times and every time was told it would be in this week well I guess this week never comes because it is now April 4 and still no railings. When I called this week someone other than Anne answered the phone and I was put on hold needless to say nobody ever came back to the phone so it went to voice mail and I left a message. That was Monday and today is Thursday and still no phone call. If everyone ran a business that way they would no longer be in business or have a job. What is this world coming to when you no longer can get good service or honesty from companies like Taylor Brothers. They knew I needed this for home insurance and because of this my home insurance was going to be cancelled so had to go somewhere else and got railings today.

Excellent customer service and extremely friendly. They are all about family!

Took 30 minutes to load 1 door that I had special ordered and three delivery guy was sitting on their phone and wouldnt help me while another man was unloading a truck of windows. I will never shop here again!

I pick up items every day from Taylor Brothers. There is always someone there to get me loaded quickly.

Top notch service, very dedicated teamwork oriented company. Impressive.

Good. Place. And. People. Surely. Kin

They have a great delivery staff. Very professional.

They have great wood.

Tried to get prices on doors, never could get final prices, went somewhere else.

Delivered a load of lumber to them. Was in and out in no time.

2 days ago I went and they left me waiting 10 minutes at the counter .Today I went again and the same thing happened to me I did not like the service.

Good customer service

Great people to work with

Wonderful service

Very fast welcoming nothing to complain about staying like this