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Mattress Warehouse of Lynchburg
3920 Wards Rd, Lynchburg, VA 24502, United States
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Mattress Warehouse of Lynchburg
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MA
Review №1

Our sales associate was AMAZING! She took our needs into consideration and found us the perfect bed. I highly recommend this store! The process was easy and quick. Beyond thankful.

Sa
Review №2

Our experience at the Lynchburg Mattress Warehouse was phenomenal! Trevor was so patient with us and we ended up with exactly what we were looking for. He didn’t pressure us into buying something we didn’t want but was also honest about quality differences! Delivery was fast and professional, too. I would definitely recommend visiting and asking for Trevor!

Ke
Review №3

My experience was great! The associates helped me choose the mattress that was the perfect fit for me. They listened to what I needed and were very knowledgeable about their products. I highly recommend Mattress Warehouse!

Pa
Review №4

Tiffany was such a wonderful sales person! She was so patient and I appreciate that very much! She was very knowledgeable of the different mattresses available! I would highly recommend anyone to come and shop!

ch
Review №5

Outstanding salesperson experience. Ms. Tiffany was excellent, knowledgeable, professional. She offered us a friendly service that we will recommend her to others as the go to for this location.

ad
Review №6

Matt was awesome! Made the experience very smooth and painless while also giving us the best price available. So excited to have better sleep!

Em
Review №7

Tiffany was amazing!!!! She worked with us to find the perfect mattress for our needs at a wonderful price. She was friendly and made this rather mundane task a fun experience.

Dy
Review №8

Great service with awesome prices!!! Matt was super helpful with finding the right mattress for the right price. I could have bet he owned the place with how well he handled the transaction.

Ji
Review №9

Matt was so helpful!! Such a great and easy experience! Not stressful and no pressure

El
Review №10

The lady working was so nice and helpful!! I was just looking around and she didn’t pressure me at all but showed me some dreamyyyyyyy mattresses

Br
Review №11

Definitely recommend this location for a mattress. Matt was very friendly and knowledgeable. After explaining sleep habits, Matt was able to point us in the right direction. I’m so excited to get my mattress and try it out.

Co
Review №12

Matt was super helpful with selecting a mattress truly acts the way a store manager should!

An
Review №13

Trevor was very helpful and honest. We were glad to buy our King mattress from him!

va
Review №14

I was greeted with excitement service from Matt and Corey today. I was able to make a selection after receiving a lot of information about the details which would provide me the best sleep according to my sleep habits. I am stoked for my new mattress to deliver this weekend!

Ri
Review №15

Thank you Tiffani. We appreciate the professionalism and friendly atmosphere.

Ka
Review №16

This was one of the most painless mattress purchases Ive ever experienced. Matt was awesome and helped us figure out what we wanted, then find exactly what we were looking at a price we were comfortable with. Would definitely recommend!

St
Review №17

Trevor was super honest and helpful. No pressure on you to buy. We didn’t mind paying a little extra just to buy from this store!

Ta
Review №18

I had a great experience here. Everyone was very friendly, and they helped me find what I needed quickly. They were also able to get me some deals.

Za
Review №19

10/10, Yes, all the way. Appreciate the extra help this evening. 👍

St
Review №20

Always a great experience! Been dealing with them for many years and always come back. Theyre always welcoming and really try to work with you.

Br
Review №21

We visited today and we were met by a knowledge employee that knew about all the mattresses in the store. There was no pressure and he didnt go straight to the most expensive model either. We we tried several different models and he explained the differences and pricing of the different models. I recommend if your looking for a new mattress

ma
Review №22

Matt was extremely helpful and got me a great deal on a mattress with an adjustable base. I definitely recommend working with him if you are looking for great quality at a reasonable price.

Ra
Review №23

I have spent, collectively, several hours here. I expected the sleazy experience like one typically gets at used car dealerships. However, that is far from what I got. I was greeted in a very “not pressured” way and all my questions and concerns were helped honestly. I flopped, I wallered, I rolled. And I finally found the mattress and ended this many month long search. The options are amazing. The knowledge and service is amazing. And I can not wait to finally have a great nights sleep! Thank you!

Z
Review №24

My parent ordered a mattress from here, they ended up delivering to the wrong address and had to deliver to the correct one, which was fine because I was home to take the delivery, but when they got here the person delivering started talking down to me because he was mad they delivered to the wrong address? I dont understand how any of that was my problem since I didnt purchase the mattress in the first place and I didnt deliver it to the wrong address. Communicate with the people that do your deliveries that they cant just go off on the first person they see if theyre frustrated, I definitely wont be coming here when I need a mattress.

Je
Review №25

Stopped in looking for new mattress for my sleeper. They are having a tent sale saved 70%

Le
Review №26

Trevor made buying 3 mattresses fast and easy at a competitive price! Would recommend checking this store out!

An
Review №27

The buying process was easy and I got exactly what I needed at a good price. Matt was very helpful. Highly recommended.

Ph
Review №28

It was time to replace a mattress. Cory helped us narrow down our choices, and showed us several options for comfort level and price range. We never felt pressured, and were able to find a great option much quicker than anticipated. Great service!

Pa
Review №29

Alex was great and able to help us find the right mattress for us very quickly. Upgraded to a tempur-pedic and do not regret. Fast and easy transaction with quick delivery.

Je
Review №30

We bought two twin foam mattress for my daughters and they are enjoying it. The sales person was straight forward and took care of us quickly.

ol
Review №31

Mike was incredible to work with!! He made the experience efficient and was so kind to help me with everything I needed. If you’re looking for a great experience with a kind person, look for mike at this location.

Me
Review №32

Really nice guys

Ja
Review №33

The awesome team members Trevor, Gavin, and more were very welcoming and informed on their various products. There was no pressure to buy anything which made the experience great. They were able to help my wife and I decide on a new mattress. We ordered and the mattress was delivered and placed in our bedroom in about a week. They stand by their products so if there any issues they are more than happy to make replacements or you can switch to another mattress Definitely recommend to check their store out. You could learn a thing or two about what your body should sleep on.

Mi
Review №34

Matt was an excellent salesperson to work with and highly recommend this location!!!

Ka
Review №35

We walked in and waited forever as there was another couple there and even after they left staff continued to take phone calls rather than assist. I understood assisting the other couple and keeping my distance and being patient but to continue to take and make phone calls was unnecessary. We left without being helped.

da
Review №36

My wife and I just recently celebrated our 15th anniversary and decided it was time for a new mattress. We shopped several different places in town, but found ourselves returning here to see Hallie, for their higher quality products that were offered for a comparable price. Friendly, non-pushy sales associates.

An
Review №37

Very interested in doing business.

Te
Review №38

Great customer service and hospitality..

Br
Review №39

Trevor was excellent to work with and made the mattress buying experience simple and enjoyable! Found exactly what we needed. Recommend 10/10 everybody should get their next mattress from here!

Cr
Review №40

Mike, From the Roanoke store helped me. He gave excellent service and advice. I would recommend him to help.

Mi
Review №41

My husband and I were mattress shopping for the first time and we’re so glad we shopped here. Trevor greeted us as soon as we came in and helped us figure out what we wanted. He was friendly, easy to talk to, and very knowledgeable about mattresses! He helped us find the perfect bed for a really great price. We had an amazing experience here.

Ka
Review №42

We had an awesome experience here with Trevor while finding a mattress! We highly recommend this store and him!! Thanks Trevor!!

Re
Review №43

Salesman helped us narrow down the choices and find a perfect mattress for us. Sleeping soundly now....

KC
Review №44

Good price for what you get

An
Review №45

Great place the salesman was very knowledgeable

Gi
Review №46

From the moment we walked in the door Danielle was wonderful to work with buying our mattress. No pressure. She was friendly and full of very good information needed to buy the perfect mattress depending on whether you are a side sleeper, back sleeper or stomach sleeper. My husband and I made 3 trips into the store to try out the one we thought was perfect for us. She was very nice each time and very accommodating while we figured out what we wanted. Trevor, the manager, was also helpful and nice when I called to ask questions and Danielle was not available. Deliver was quick and easy. We were very happy with their customer service and thank them for being so helpful.

ni
Review №47

Thanks to Trevor for great service.

Za
Review №48

Tina and Trevor were extremely helpful when I went in looking for a quality mattress for my guest room. Not only did they offer expertise in choosing a mattress but they understood that I was on a budget. They helped me work out how I could stay on budget and get a great night’s sleep. Thank you Tina and Trevor.

Th
Review №49

Danielle is very professional, personable, and attentive. Mattress Warehouse is very lucky to have her working there. I feel like my wife and I had way too many questions to answer and Danielle made sure we had them all answered and didnt rush us. I have back issues so picking out a mattress is way harder for someone like me -but the process was easy and seamless with Danielle.

Da
Review №50

Great experience. Trevor helped us choose 4 set of mattresses. I left with all 4 paying less than I would have for one set. He gave great discounts. The visit was efficient and a great savings. I would recommend him to anyone.

An
Review №51

We had an appointment with Tina on a Sunday and she was very prompt and knowledgeable. We had a hard time deciding which mattress we wanted and we never felt pushed or rushed. Thank you very much!

Mi
Review №52

We had a very good experience working with Tina who helped us with lot of information about various mattresses. She was not overbearing but at the same time she was not a hands-off salesperson. With her suggestions we ended up buying a mattress set and left as satisfied customers.

Sh
Review №53

Tees or is awesome! Customer service is so important!

Sa
Review №54

Trevor was a big help in finding a mattress we were looking for! He helped us know the differences in different mattress along with fast delivery and installation in our home! The mattress, box spring, and the frame is awesome and beautiful and we are so excited to sleep well every night!

Jo
Review №55

Trevor was very helpful and professional. The process was quick and easy. I highly recommend them for your mattress needs.

Ka
Review №56

Best experience ever walking into Mattress Warehouse. I went all around town looking for a box spring and was at my wits end. As soon as I walked in, Tina was completely responsive and understanding to all my needs, as well as Al! I would definitely recommend going to this establishment rather than all the other Mattress stores. You also can’t beat their prices! 10/10 for costumer service, customer interaction and experience!

Gr
Review №57

Tina was so helpful in finding us the perfect mattress! She was persistent in finding us exactly what we needed in our price range! Thank you so much Tina!

Da
Review №58

Trevor was very knowledgeable in helping us understand options and finding what worked best for us. Highly recommend this store and the mattresses they sell. They stand by their products and service was above and beyond

Je
Review №59

I would not recommend them. TERRIBLE delivery service. They do not care after the sale.

Je
Review №60

We had a great experience buying our mattress! It had been way too long since we got one so we were a little nervous that wed find one we both would absolutely love. Thanks to the salesman, it didnt take long at all. So far weve both had the best sleep weve had in a while. Very friendly place, would highly recommend.

Gr
Review №61

I had never shopped for a new mattress before and was a bit intimidated by the idea of it. But the moment my fiancé and I walked into the store any sort of worry I had immediately disappeared. The ladies working were quick to greet us and begin walking us through the process of mattress shopping. We worked directly with Tina and she was just awesome, super personable and informative. We had a great time just chatting and she made the whole process incredibly smooth and easy! Highly recommend!

Ca
Review №62

A family member recommended Jennifer Cox after buying their mattress there. Her courteous professionalism was a very welcomed addition to an excellent mattress. If the mattress turns out to be as great as Ms. Cox we made a fantastic purchase!

Je
Review №63

Awesome shopping experience. Trevor was friendly, knowledgeable, and very helpful. Have been sleeping beautifully ever since getting my new mattress. Highly recommend.

Ro
Review №64

Danielle and Trevor were wonderful. I will buy my next mattress from Mattress Warehouse.

le
Review №65

This place is way overpriced. A bed is 1500 for a queen. Starting price. It goes up to 4,000. Highway robbery.

Le
Review №66

Amazing place, best mattress store In town. They were very helpful and timely with my purchase. Highly Recommend!!

Wi
Review №67

Great place an Great delivery service

Ka
Review №68

Took my mother to find a new mattresses after a surgery left her with permanent spinal and nerve damage causing constant pain. Trevor was great in helping us find the right mattress. No pushing, rushing out sales pitch. He took his time and put her at ease. Still quite expensive, but great staff.

Mi
Review №69

My parents and I had a great experience at Mattress Warehouse thanks to Mike! He was so patient and thorough with us and it was a quick and easy process to find the perfect mattress. He said he doesnt usually work at that location, but I would highly recommend him if he is there!

Jo
Review №70

I was extremely impressed with the knowledge and customer service I experienced at the location on Wards Road. It started when I first walked in the door. I was greeted immediately with a welcome and handshake from a guy named Trevor. (If you go there ask for him, he looked like an older Bruce Willis but not muscular). I was blown away by his knowledge in every mattress I had questions on and he really put me with the one he thought I wanted and was asking about. Most sales people try to sale what makes them the most money but Trevor seemed to really care about me as a customer and helped decide on the perfect mattress I wanted. I have since sent friends into him that are looking for a bed and will never go anywhere else for my mattress needs as long as I live in this area. Thank you Trevor and thank you Mattress Warehouse for being the best when it comes to customer service and your line of business!

La
Review №71

The ladies at Mattress Warehouse were so incredible! Tina was so patient and informative as she helped me and my fiancé pick out the perfect mattress for us. They were so friendly and warm, and we got a great deal on an amazing mattress. 10/10 recommend!

Je
Review №72

I realize theres no good way to shop for a mattress. (Watch the Adam Ruins Everything segment for a brief overview of why.) We could either take a risk on the bed in the box online sites, which offered longer trial periods but due to its online nature doesnt allow for a try before you buy test. We couldnt necessarily shop around for better prices, either, because all mattresses are named something different depending on where you go. Basically, shopping for a mattress is an expensive nightmare and Id been putting it off for as long as possible.We went into Mattress Warehouse on Wards Road and worked with Danielle, who was honestly a pleasure to deal with. She didnt pressure us one direction or another and was patient as we tried mattress after mattress to find one that worked for both a side and back sleeper.She set us up for a payment plan and we had the mattress delivered that weekend. Overall, the process was a lot less painful than I was expecting, though the cost is still excessive. Long story short: if you want to be able to try before you buy and pay over time with a payment plan, this is a great store to do that at. If youre looking for a cheaper mattress, the bed in the box online stores would be better.

wa
Review №73

Just stopped by looking for a mattress due to some back issues. TINA was a wealth of information and sold us a perfect setup to make life easier. Fantastic experience.

Ha
Review №74

We had a great experience here with the help of Tina! She was very friendly and knowledgeable and gave us a great deal on our new bed. They delivered and set up for free as well. Very happy with our experience at Mattress Warehouse!

Do
Review №75

Hallie made it fast and painless. Thanks a million

Ga
Review №76

My wife and I just moved to Lynchburg and decided it was time for a new bed. Our experience in this store was fantastic, mostly due to Trevor. We love our new bed and would recommend this place to anyone and everyone!

Sa
Review №77

Tina was a huge help in finding the perfect mattress. My mother and I came in, asked what our best option was, Tina showed us a fanatstic mattress, and we bought it! She was fast and efficient and very helpful! Would recommend to anyone.

He
Review №78

David was very patient, took his time showing me different matteresses and helping me to make the best selection. He was funny and kind! Thank you for your help! !!

Sa
Review №79

We are new to the area and had a frustrating move. Long story short, we went to Mattress Warehouse to try to get a bed to sleep on because we had a totally empty house. Tina was extremely welcoming and helpful. She was fun to talk with and patient. She helped us get set up with a mattress and it was delivered the next day, which was a life saver! We had a little hiccup with the delivery itself, but again Tina went above and beyond to try to make everything right. Thank you Tina. We would definitely recommend to anyone looking for a mattress, especially if you need it fast.

Be
Review №80

We bought our daughter’s bed today at a great price! But price isn’t everything...the service is just as important and this place has it all! After running around town all morning and pricing mattresses, box springs, and frames, we finally stopped in here and we are happy we did!Trevor was great at listening to what our needs were and he showed us several options to choose from. We had a few special requirements and he was able to meet each one of them. I would highly recommend this location for your personal bedding needs! Don’t bother wasting your time searching anywhere else. We will definitely return here for our next bed!

Gr
Review №81

The associate we worked with was very helpful to us, even though the store was understaffed in the wake of a college move in season at Liberty University. The associates are very eager to help you and make sure you are a happy customer. Take advantage of it! (:

Je
Review №82

Friendly, knowledgeable service. We purchased a king set from this store, at a great price. Very happy with our purchase. Thank you!

Je
Review №83

Great service! We came in close to closing time and they still allowed us to look around. They gave us a very reasonable deal on a twin size and coordinated the pick up. Definitely an A+ for service!

Ma
Review №84

I highly recommend Danielle. She was fun and used Bed Match which made it easy for me to understand what mattresses were right for me. I will definitely go back if I need anything in the future.

ca
Review №85

Great prices and great customer service from Trevor!! Highly recommend

Da
Review №86

David was very helpful and got us set up with the perfect mattress!

Jo
Review №87

Trevor was extremely helpful in finding me a mattress that helped with my back at a great price. Thanks Trevor!

Da
Review №88

Went into the store looking for a new bed. Was very impressed with the personable and friendly staff and how quickly we were helped. We are very pleased with the bed and the shipping crew was great in helping set the new bed up.

Cr
Review №89

We love our new tempur pedic bed we purchased 3 weeks ago. Tina was very knowledgeable and made our experience very pleasant.

Ma
Review №90

I had an amazing experience here getting a twin mattress for my fiancé. Mike was very knowledgeable and helpful! I was in and out in 20 mins with a great mattress and spending less money than I thought I would!

Ch
Review №91

Thanks David-you did great!

An
Review №92

Great service. Tina knows what shes talking about.

Do
Review №93

Tina was great. Highly recommended

Ka
Review №94

The employees were very friendly and eager to help their customers in any way that they could. I highly recommend them!

La
Review №95

Tina was superb in assisting us with the purchase of our queen tempur pedic, very knowledgeable with products & financing.

co
Review №96

Tina was awsome to work with and made buying a mattress quick and easy. In and out within an hour.

Ph
Review №97

Great people, so helpful. No pressure, but gives you great choices. Thank you.

Ad
Review №98

My husband and I had been looking at mattresses for well over a year! We went EVERYWHERE price checking and trying to figure out the best place to purchase a mattress. After speaking with Danielle at the Wards rd. location MANY TIMES, we decided that we were going to purchase a King size Tempur-Pedic mattress and adjustable base from her. We had some difficulties with the delivery service and we ended up having to pick our stuff up and assemble it, (that wasn’t fun, and it wasn’t her fault), but Danielle worked everything out for us and made sure that we were happy with our purchase. She gave us a credit and king size pillows for the inconvenience. We love our new bed, and we’re going to pick our pillows up tonight. I would recommend going to see Danielle and the crew at Mattress Warehouse for your next mattress purchase. Thanks for everthing, Danielle!

La
Review №99

Arron was wonderful in helping me select the right mattress for me and my husband, we are very pleased !!!!! Thank you so much highly recommend this store as it was very clean as well !!!!

Ce
Review №100

Honest and helpful staff. They are awesome 👏

Information
7 Photos
100 Comments
4.6 Rating
  • Address:3920 Wards Rd, Lynchburg, VA 24502, United States
  • Site:https://stores.sleephappens.com/United-States/VA/Lynchburg/Mattress-Warehouse-of-Lynchburg/134/11139?utm_campaign=yext&utm_medium=organic&utm_source=GMB&y_source=1_OTk5MTE4OC03MTUtbG9jYXRpb24uZ29vZ2xlX3dlYnNpdGVfb3ZlcnJpZGU%3D
  • Phone:+1 434-239-4755
Categories
  • Mattress store
  • Bedroom furniture store
  • Home goods store
Working hours
  • Monday:11AM–8PM
  • Tuesday:10AM–8PM
  • Wednesday:11AM–6PM
  • Thursday:11AM–8PM
  • Friday:11AM–8PM
  • Saturday:11AM–8PM
  • Sunday:11AM–8PM
Service options
  • Curbside pickup:Yes
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Assembly service:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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