Big shout out to Hannah Whiteside and the Ferman team! Customer service and follow up has been outstanding. Seamless and enjoyable process start to finish. I ordered my Jeep and Hannah went above and beyond to not only share in my excitement, but also ensure I had updates and everything was setup for me so I could just get on the road and enjoy. I havent stopped smiling since I picked up my Jeep and my smile is bigger because of the relationships built over the last couple of months. Hannah and the Ferman team have exceeded my expectations.
Bought my first Jeep from Jason Speed - AskForSpeed! He never tired of my questions or my search for the right vehicle! It was so much fun working with him and making him let me test drive THREE cars, but found the right one! I know he’s relieved, because if I didn’t, I would have been back the next day looking some more. He is very knowledgeable and patient. But maybe that’s because I’m his mommy. Lol but seriously the best experience!
I purchased a Jeep Wrangler Unlimited Sahara from Hannah Whiteside and have nothing but great things to say. I am not a fan of the normal car buying experience and I can honestly say that Hannah made this process so easy. She was not pushy, she didnt try to upsell me, she listened to what I needed and we were able to come to a win win situation for me to trade in my car and walk away in an amazing vehicle. On top of this, she also VERY patiently sat through my phone calls with my bank trying to work out the financing and never once tried to push me to their financing (which I can say has NEVER happened to me at another dealership even without the delays), she knew I was in a time crunch and did everything she could to get me out the door as needed. The closing process was also smoother than Ive ever experienced before. Again, ZERO pushy sales tactics, again, this is something Im not used to. Hannah followed up with me two days later via text and email just to make sure everything was good with the car which was just amazing. I left this dealership with such a great feeling and I will ABSOLUTELY drive any distance to purchase a vehicle here. If you are looking for a vehicle that they sell, you really need to go to this dealership.
Hannah Whiteside was amazing & so helpful in the purchase of my 2021 Jeep Wrangler. She approached us at the door on top of already helping someone else & made sure we were at least addressed. She assisted me with test driving a few vehicles & got the price where I needed it so I could take home my new Jeep! I would highly recommend going to see Hannah at Ferman if you are looking to get a great deal with great customer service to match!
Great staff, friendly and knowledgeable. Worked deal that was good for both parties! I would recommend stopping in and seeing all the awesome muscle cars!
Bought a 2021 Jeep Grand Cherokee a few weeks ago. I have to say this was the most pleasant car buying experience I have ever had. My salesman Edwin was fantastic, then hop over to Finance where it was easy, quick and painless...actually had a few laughs. I would highly suggest Ferman Chrysler Jeep Dodge Ram Wesley Chapel to get your next vehicle. Especially for those that hate car dealers as you will find a very different experience here.
From the moment I walked through front door, I was treated great. Jason Speed was my sales representative. We talked about several vehicles that would both fit my needs and budget. When we narrowed it down to a couple, we headed out to look and compare the vehicles. In the meantime he took my car to get a trade in value for it. Having already been to another dealership I knew an approximate price that they would come back with and the figure that I had in mind. After a manager looked my vehicle over, he bumped the trade value up, based on its condition and relatively low mileage for a 2012.I decided on a Jeep Grand Cherokee was what I wanted to purchase. Having previously owned two Grand Cherokees, I knew the quality of the vehicle i was purchasing. Jason also made arrangements to have leather installed for me.Next came my meeting with the Finance Manager. I had the pleasure of dealing with Mr. Robert Packard. He walked me through the paperwork and answered all of my questions.In closing, I would recommend the Wesley Chapel location of the Company without reservation! Courteous, Friendly, and Very Professional!
Had a Great experience purchasing the Dodge Challenger. Jason Croucher and Jeffrey Moreno were very professional. They did their best and were able to get the specific car that I was looking for ( CHALLENGER SXT SMOKE SHOW)The process was very pleasant, they were not pushy at all. They were very communicative through the process which was great for me due to my Job. They said they were going to get the challenger tinted and that was great. Overall great experience, 5 STAR dealership and I would definitely recommend Dodge of Wesley Chapel to friends and family. Thank you!
Ferman Jeep on 54 is the best! I am always happy when I leave. This time I traded in my Wrangler for a Brand New Jeep Grand Cherokee. I couldnt be happier. Thanks to the service and expertise at Ferman I was able to get a brand new car. Gheorghe is amazing, Robert is the absolute best and John helped coordinate it all. I would recommend Ferman to anyone looking for a car they wont disappoint!
Think it’s really junky that they are taking advantage of the global shortage by price gouging customers. They have every right to do it, I get it. But I also have the right to say I think this business practice is a really bad look for them. Hope they do better in the future but I will be doing business elsewhere.
Multiple bad experiences with this dealership.First, I inquired about a truck I saw online that was supposedly on the lot. I called to verify.... got the run around on the phone and finally it was confirmed the truck was there. We drove to come see it within that hour, waited 30 minutes for a salesperson and it ended up not even being there!Second, we ended up buying another Ram, dropped it off for service and during the first “wave” of covid when everyone is supposed to be wearing a mask... the kid we saw drive the truck up, no mask, and COUGHED IN HIS HANDS and then Proceeded to touch all over the steering wheel!!! I walked inside and asked for sanitizer towelettes which they did not have and they seemed un bothered when I told them what I just saw.... as a person with self respect for hygiene (not a germaphobe by any means ) I found that disgusting and as someone in customer service industry appalling that they wouldn’t even white lie to appease a customer.Third, final attempt, we take our Ram back for another issue and since we weren’t on time to our appointment we were handed a business card and told to reschedule. Not even volunteer to reschedule for us, just “here you go,” without a greeting or any platitudes.Usually, yes I would say this was our fault for being late but this being the third and final straw I am done With this dealership.I live 15 minutes away from it but I will be taking all my business to the Tampa Jim Browne Crystler Jeep Dodge where they know how to treat customers. Ask for Tracey, you won’t be disappointed.Don’t waste your time with this dealership, you will likely leave annoyed.
Jason Speed there is the best sales person. Combine him with A.J Leppla in there finance department and you have a truly pleasant car buying experience. Which, coming from someone who tends to buy a car every year says a lot because I actually hate the experience typically. But now that I have found Jason, I will only go to him and I send all my friends to him now too!
I was very impressed with Jason Croucher. I want to say thank you very much. You went out of your way to help me with the purchase of my Jeep Compass. From the time I pulled into Ferman Dodge and when I was leaving Ferman Dodge with a new Jeep, I cannot say enough about how I was so greatly treated by Jason and Tom from the finance dept.Both of these gentlemen are caring and nice. They wanted to make sure I was happy and I understood all of my options. Ferman Dodge is the best dealership I have ever been to. If there was 10 stars illustrated for the survey, I would give them 10. Thank you Jason, Tom and Ferman Dodge
I enjoyed working with Matt on purchasing my 1500 Laramie EcoDiesel. I am glad Ferman had one in stock as trucks are getting scarce. Overall my experience was excellent. I will not hesitate to buy from Matt and Ferman again.
I went to Ferman to buy my dream car 2021 Jeep Wrangler. I was lucky to get Jason Speed as my salesperson. He was great! I already knew what I wanted when I walked in, and he still took the time to go over details and features that I was not aware of. I was so pleased with my experience I brought my mother in to buy a new Jeep Renegade. Jason helped her get into her dream car as well.
Miguel was an Awesome Salesman and very helpful in getting me the vehicle I wanted at a Great Price!! I feel like he went the extra mile to get the deal done and get me what I needed for my trade in. He has called and checked in and kept me up to date on the vehicle while I am in a Loaner car. I will continue to shop here and only hope I can deal with Miguel The Next time!!
Great experience at Ferman over the weekend! My wife left with her dream car & the service was top notch! Jason Speed was a skilled salesman, with both class & integrity! Thank you!
Thank you Ferman Chrysler Jeep Dodge Ram for getting me into the Jeep Wrangler of my dreams. The care and partnership approach you took in getting me into the vehicle I wanted was more than I could have hoped for! I had expectations and a list of “wants” for my Jeep, but did not have any expectation of the dealership and the people there treating me like a friend. Gheorghe spent time with me and helped me get acquainted with my new Jeep Wrangler - the bells, whistles, and Jeep specific accessories.This will be a purchase I remember for the rest of my life: not just my first purchase where I got to get everything I wanted in a brand new vehicle and choose everything I wanted, but because the customer care was so wonderful.A huge thank you to Gheorghe, and Antoine!
James “JT” was by far the most laid back, knowledgeable, helpful salesman I have ever dealt with. Great experience overall. Drove away in a beautiful truck for a great price. No reason to go anywhere else.
Hands down best buying experience I’ve ever had. Not just buying a car, but in general. I worked with Hannah, and she is nothing like your typical car salesperson. She was truly on my side and focused on helping me get the vehicle I wanted for the best deal possible. Even after the sale was complete and I was gone, she had my back. Buying a used vehicle, you understand it’s 99% of the time “AS IS”. However, I didn’t notice a problem with the a few of the stereo speakers until the next day. When she called, a couple days after I bought, to see how I was enjoying the truck, I mentioned the speakers. She insisted I bring it in, and she would see if someone in service could diagnose or fix the issue. She got me scheduled at what time was convenient for me, and then met me in the service area to personally hand it over to a mechanic whom she had already spoke with. By the way, Aldo is great too. He took my stereo out, diagnosed the issue, and then gave me a walkthrough on all of the aftermarket mods the previous owner had done.Overall, I give my experience an 11 out of 10. I will be trying to find people to send Hannah’s way. The way buying a car should be!
Bought this beautiful truck 2 weeks ago I havent drove it since the day I bought it thats been in the shop going on 3 weeks now still no answers and no fix but on a good note they are giving me a loaner vehicle going to be making my first payment this week and still havent drove the vehicle hopefully I can get it back I get an answer soon
I must say that Jason Speed made our experience outstanding while we were at the dealership. Very professional, but very personable. Always goes the extra mile to make you feel like a friend and not Customer. Never pressured us to purchase a vehicle which made the experience awesome. We will only purchase a vehicle from Jason!
Bought a jeep wrangler June 28th. Was told 4 to 6 weeks to be delivered from the factory. Its now been 16 weeks. No communication from the sales person or the dealership despite leaving multiple messages and texts. They had no issue taking the deposit, but cant be bothered to give us an explanation for the delay. My guess...they totally forgot about it and never ordered the vehicle.Update: Gheorghe is amazing. He made everything right. They are lucky to have him as part of the sales team!!!
I was very pleased with my car buying experience. My sales representative was very helpful, knowledgeable and easy to deal with. Thank you Jason Speed. I will be sure to recommend Ferman and Jason to any of my friends and family that are interested in purchasing a new car
This was by far the greatest car buying experience. Jason Speed was our sales rep and he immediately greeted us to assist. He took us right to the vehicles we were looking for, had knowledge of them, etc. We narrowed it down, took a couple test drives and found the car we were looking for. I would definitely buy another vehicle from here again.
Saw a great deal for a brand new Charger, we wanted to pay by check. Apparently you must finance at a high rate or be charged a higher amount.... The 26K Charger cost 42K. Confusing, high pressure, and they make you sign a waiver so you cannot apply the 3 day cooling off law. We need 3 more cars and vehicles for our business and will never go there. Ask if the prices are real and exactly what you need to do to get the advertised price. 5K of the amount is the finance charge for the loan you must take... I am physically sick over the experience.
I recently purchased a new truck here and had a great experience! My salesman Jason Speed was wonderful! He got me the truck I wanted at the price point I was comfortable with. We communicated back and forth for a few days prior, he returned all my messages, answered all my questions, and followed up with me after the purchase to make sure everything was good. I recommend purchasing a vehicle here, but I HIGHLY RECOMMEND you ask forJason! Five stars for him all the way!
Tim Pritchard and the rest of the team ensured I left with the car I wanted for a fair price and I got a fair price for my trade-in, as well. I was recommended here by a neighbor and I have already started recommending them others. Great experience!
Had oil filter change and new tires installed on my 2017 Pacifica. Price on tires was better than expected, alignment was reasonable, service advisor friendly and upfront of all services and costs. Always have had good service at Fernam.
I recently worked with Hannah and Luke this past Thursday and the process was easy and enjoyable. They were able to help me get into the jeep I wanted and I appreciate the speed of the process and getting the deal done. I would recommend Hannah and this dealership to anyone! Thank you!
Excellent service and attention to customers needs. Also witness a manager that move from position within the dealership, talking to a past customer and asking how they were doing. Establishing that customer relationship that has being forgotten. Thanks
Recently purchased a 2021 Ram 1500 from Ferman and the experience was actually painless. Angel C. was my salesman, he was very professional and courteous to my family while we were there negotiating.Angel helped make the process easy as it can be very taxing ordeal to go thru, this was not. Angel made the purchase of a new vehicle exactly what it should be, exciting and satisfied about our purchase.Definitely coming back here for future purchases!
Worked with this dealer in the past. Horrible experience. This was hopefully going to be different, but it wasnt. We worked with them to get a vehicle purchased. They agreed on a purchase price of 47k as mentioned in the email attached. took off work, canceled dinner plans to get out there as requested. Had to drive another car because we were selling them our jeep. After over a week, then about an hour there they come back and tell me they meant to tell us 41k not 47k as agreed to via email. They then just said they could not do anything. Talked to the GM, same thing. No willingness to resolve. We were instead promised a $100 gift card. Doubt that will show either. I then compromised and asked if they would just pay it out completely at 44,700 and some change or even 44k and we pay the reminder, and they wouldnt do that. They lied, wasted our time, and did the old Bait and Switch. Not very ethical. I tried to let them help and resolve it, but they didnt want to do anything.
Enjoyed my experience and would buy a car here again.
Great experience with ordering and delivery of my new Jeep. Edwin was very helpful, and responsive to questions. Financing was also helpful and got us a great rate.
I had a fantastic experience buying my Jeep Wrangler Sport here! Jason Speed was understanding, patient, & great to work with. He helped me get the deal I wanted. He made the process a lot more fun than I expected it to be. I highly recommend Ferman & especially Jason.
This was not a good experience. Was passed to many dealers. Went in wanting a gran Cherokee. I wanted the née body stile. Test drove one and loved it so we bought one. When my wife went and picked it up. When I got home from work I noticed the keep was the old body stile some how it got switched. So we went back and was told they would make it right. Well at the end of a long day they wanted to charge us double the monthly payment. So we ended up sick with the old body style grand Cherokee and my wife was also promised a 100$ gift card guess what we never got it. Guess I’m going back to Al Serra for my next purchase.
From the moment we were greeted we felt at ease with no pressure to buy ….the entire sales team were very friendly and helpful…several stopped by as my salesperson was busy to make sure we were comfortable or needed anything….when I went back to the dealership a couple days later after my purchase I again was greater with warm smiles and offered help ….one salesman I want to give a shout out to is Jason Crouher ….he has the exact wrangler I purchased and took time out of his day to go over the entire Jeep with me ….we even took my wrangler out and he went over all the options and made sure I knew how to set each one ….Jason went above and beyond for me and he wasn’t even my salesperson …I have shared my experience with friends and will make sure if I know of anyone wanting a dodge /Jeep to look you guys up !!! Thank you guys ! I LOVE my RUBICON!!!!
Jason Speed is awesome!! You can tell he really loves what he does and it shows. Even after I purchased my car, he continues to be responsive and helpful!! Very pleased with my purchasing experience overall.
Awesome service. Everything went smooth and quick. Everyone was very helpful especially Taylor.
Jason is an excellent salesman with years of experience. The professionalism and courtesy he shows is unmatched! It is the most refreshing experience when purchasing a vehicle. All I have to say is “Ask for speed!”
Matt did a great job helping me find the right truck at the best price. He was very knowledgeable. I would highly recommend him.
Jason Speed is the guy to see, no question. He sold my father his last car and I never saw him happier in a vehicle. 10/10 would recommend. Ask for Speed!!
Brian did a great job. He was the only person at the desks, but he got me out of there faster than when everyone is working. He even found a coupon for me and gave me a discount. He was awesome!
Found two Jeep’s i was interested in buying. Both said call for pricing. I called. They couldn’t give me a price and said they would check and cal me back. I asked how long it would take since i was in the area looking at another dealership and that i was trying to buy a car today, they said 5 mins. Over 3 hours later. Still haven’t gotten a call back. So i called them again and was told they would get back to me. Still haven’t heard anything. Guess they aren’t trying to sell cars today.
By far the best car buying experience I have ever had! I walked in to the dealership and knew exactly what car I wanted and Taylor Penta made sure that I didnt leave empty handed. He was so nice and professional and made the process so easy! Thank you Taylor for my putting me in my new Jeep!
Salesman Matt was very helpful. I was able to purchase my new Ram Promaster Cargo Van even though my credit was not very good, Matt and Julio made it work!
My husband and I stopped by today, and had the good fortune of connecting with Jason Speed! He quickly assessed our needs and got us pointed in the right direction as we evaluate our options for a new Jeep. We are looking forward to his continued help.
I was very impressed working with Aaron at Ferman. The whole process was very smooth and all ducks were in a row before I stepped foot in the showroom. Made for a very quick and painless process from trade-in to finance to drive off...
This dealership knowingly sold me a vehicle with a check engine light for a blown turbo. The previous owners sticker outline was still visible on the back window. I verified he turned the truck in with a blown turbo.Ferman denied the replacement after a signed contract to fix the problem.Despicable place to shop.Shop at Maus Nissan.
Had the best experience purchasing my car from Ferman. Our salesman Gheorghe Donici was excellent as well as everyone else.
Jason Speed is more than a car salesman, he’s family. He’s gotten multiple cars for us from Hellcats to jeeps. We refer him to everyone we know. He is truly a cut above the rest.
Jason Speed is a huge part of our family. He’s helped us purchase multiple cars and the service is always spectacular. Thank you for being the man you are. I’ll always buy from you Mr.Speed.
The service department has zero accountability and zero urgency. I made an appointment for 8 am for an oil change and to have my brakes replaced. By 4, no call or contact. So I reached out. I was informed that it was assigned to a tech but they were not finished. I tried to call at six when they closed, no answer and no information. I was without a car. Next morning I called to get an update and I was told that the car was waiting on my approval to do the work. Nothing had been done yet!!! I gave approval with drop off and I was never contacted! I was given the quote got the service and told it would be done by 3. It was atleast done by 330 this time. I wasnt to pick it up and found I was being charged for services that I shouldnt have been all while hearing the girl at the desk say sue forgot to call a customer to let him know his car was ready. I feel bad for that guy because she told him he had 5 minutes until they closed to get it!!! How is this ok? STAY AWAY FROM TH SERVICE DEPARTMENT.
I worked with Edwin, And he gave me an amazing experience. He was super knowledgeable about all of the cars I looked at. I loved the knowledge he gave me on the different aspects of the Jeeps.
I am writing this review because I find it important to speak out on behalf of the positive reviews that can be said about a company and the people working for them. Christina was the sales associate that helped my wife and myself purchase a beautiful/rough and tumble jeep wrangler unlimited. It was probably the best experience we have had buying a vehicle. I would highly recommend Ferman for any future vehicle purchase. Todd Jarvis
Taylor was our sales representative, he was good but the sales manager had a bad attitude since the beginning. First offer went $4,000 over the window sticker price. We had to obviously say no and leave. Then they called back saying that they had gone that high because they thought it was the 4x4 Grand Cherokee instead of the 4x2. When minutes before we had asked for the 4x4 and they told us that they had sold it over the weekend. Long story short, we could never get to an understanding and every time we sent a text it would be at least two days before the sent their response.
My husband and I dropped his truck off for an oil change without an appointment. They were extremely busy, yet they made time to accommodate and address other concerns we had regarding our vehicle. They were not able to complete everything in one day but offered another time for us to come back for the rest of the work to be done. We appreciate the accommodation and concern. They treated us wonderfully. We will be back for future service.
These guys are awesome! Mike and Anthony kept me in the know and replaced my transmission. Mike was able to get me a rental car at no cost to me due to delays caused by the insurance. Also Mike was able to get insurance to pay for and provide an expensive part previously denied. These guys ROCK!
Trustworthy, rapid, courteous service and great coffee too. I used the service department and the parts department both on this visit. I drive the extra miles for service at Wesley Chapel for 6 years and they always make it worth it! Service Specialists !
Had a tire issue with my truck that was resolved quickly and professionally. Mike went above and beyond. He even offered to help me navigate the warranty claims process from the manufacturer. Great experience.
Excellent. George (he spells it differently) was just great. Explained all the features of the truck we were buying - even paired my husbands phone. Jeff originally showed us the truck - but we wanted to look at a different one first. Jeff was off on the day we came back - so he referred us to George. Both were great - not pushy but informative. Thank you for a great experience.
I have to say this is the quickest I have ever been in and out of a dealership! The process has never gone as fast as it did with Ferman Chrysler Jeep Dodge Ram of Wesley Chapel. Gheorghe Donici, my sales guy, was spectacular! Zero pressure, extremely knowledgeable, friendly, and nice; at no point did I feel like you do most times when you’re in a dealership. And the finance process was exceptionally quick also! I love my 2021 Jeep Gladiator Rubicon and I drove all the way from Orlando because Gheorghe and the team at Ferman were the only ones that seemed to want to work with me… well worth the drive!
After a below than average experience at another dealership, I was very hesitant to start the car buying process again. My first visit to Ferman (Wesley Chapel) was so stress- free. Hannah W was my sales contact and she was absolutely AMAZING! From the top down (GM to Sales Director Brad) I was treated as I was a valued customer. They all thanked me numerous times for my business when I felt I should be thanking them for helping me out in this process. I’m a single mom buying a car on my own for the first time and I had such anxiety but they All made it a smooth process.I could go on and on detailing the way they went out of their way to help! I even had associates that were not part of my process ask me if everything was going ok and if I needed water. I am recommending anyone I know to buy a car from this store!!Thank you !
John Hurley is the best! I had a wonderful experience at Ferman Chrysler Jeep Dodge in Lutz/Wesley Chapel! I usually purchase a new vehicle every two years, this was my best experience by far! This is my first purchase from this dealership and it will not be my last! My salesman, Mr. John Hurley was outstanding. He really was enthusiastic about the jeep I purchased. John was very quick, professional, and knowledgeable. He really stream-lined the process.You cannot go wrong visiting this dealership and purchasing a vehicle from John Hurley!
All scheduling was done online & the recommended service was listed on the schedule sheet - so no surprises
There are still some nice people out there. Mr. Speed is an amazing salesman. Normally when a customer is just looking for now the sales person isnt really into it. Not Jason he was very sweet, knowledgable and made me feel like family. I will definitely be back after we have our son for a bigger truck. Thank You.
Looks like the owner has embezzled the employees 401k, as nice as the people are there I would stay far far away!
Hannah was outstanding - she was so helpful and professional !!! Was not stressful at all. The whole process from the begining to the end far exceeded my expectations. I live 51 miles from the dealership but was well worth the trip. I will tell everyone that is looking for a new car to see her.
Bill was very helpful. He was made aware my recall could not be done the same days as my oil change. I was not happy about that, but he made additional efforts to set a time in which the experienced tech would be available to replace the recall part. He went out of his way to make me feel better. I really appreciated his time and care on the service.
I had a wonderful experience with Jovan Sandoval and Randy at Ferman Chrysler Jeep. I knew what I wanted for my trade-in was able to negotiate that and get a great deal on my 2021 Jeep Wrangler Willys Edition. The color Snazberry is amazing!!! Randy is an excellent leader amongst his team - shout out to Tom in financing was also great to work with!! I live in Bradenton but will buy all my jeeps at Ferman - they have the absolute best selection to choose from. Thanks Everyone!!!
Brad was so wonderful. I have been looking for a pre owned vehicle for months. We were referred to Ferman and drove hours to get there. We had an appointment to meet Brad Butler. He made our vehicle purchase wonderful, he was professional, helpful and patient since I wanted to test drive so many vehicles. There was no pressure to push me into anything. The whole team, Brad Butler, Gonca Aksoy & Randy were wonderful to deal with. I will refer everyone I know to you and will make the drive again for our next purchase.
Jim Pinkney helped us purchase the 2021 Jeep Compass. He was extremely knowledgable about the products and was helpful through every step of the buying process. Thank you Jim!
Great team here. Jason Speed really worked with me to get me what I wanted.
Horrible service from 3 members of staff. No one was willing to answer my questions. Was told twice they would get me the information on the car I was looking at as a cash offer. Found the same car cheaper elsewhere. Good luck dealing with the internet support team. They last a cash sale. I think they only want credit sales so they can screw everyone with their interest rates.
The entire process was excellent. Entire staff is professional and courteous. My salesperson Mr. Bradley Butler was outstanding, honest and straightforward. He continues to be accessible if I have any questions.I would not hesitate to recommend Fuhrman Chrysler G to any one was interested in purchasing a vehicle.
I was looking for a Durango and this is the only dealer that could accommodate. My salesman, Jo Maxey went out of his way to make sure we got the deal needed to acquire the vehicle without being pushy. He is friendly and very responsive to all my needs.
I was tight on time due to my work schedule. Jason got me in and out quickly with the Jeep I wanted. I paused for a day or two trying to decide between trim levels. He never once pressured me to “buy from stock “ like lots of dealerships. He did a bit of research and found what I wanted was actually on a.truck on its way to the dealer. Always quick to follow up with phone calls, emails etc. Will definitely be back when it’s pick up truck time.
Worked with Edwin Rodriguez! Had a wonderful experience. He was very knowledgeable and helpful. I will definitely refer my friends to him.
Choose Ferman CJDR. See salesman Johnathan Hurley. Drive away in your new vehicle. Its that simple. Just an absolute wonderful buying experience. Oh, and they crushed it on my trade in too. I love my 2021 Ram Longhorn Night Edition!
I just want to thank Ferman, specifically Cristina and Jason for making the process as enjoyable as it can be. They werent overly pushy, they were fair and extremely professional in the negotiation process. They took time not only to understand my budget, but also provided workable options to ensure I went home with my dream truck. The dealership itself is clean and I felt comfortable with all precautions taken at Ferman. They have an awesome selection of vehicles as well and I was able to get the truck with the options I wanted. Thanks so much for helping me get my 2021 Ram Rebel!
Outstanding service on my 2005 Jeep Wrangler. Ask for Michael, as he was a true professional. He kept me updated throughout the process.
Wow! What an all-around amazing experience! We first met Hannah when we bought the Jeep Gladiator over a week ago! She dealt with us almost entirely through electronic communication to get us our out the door pricing and lessen our time in the dealership! We got exactly what we wanted and she was amazing during the entirety of it all! Six days later, I decide it’s time I get a Jeep as well!!! Has always been my dream car and Hannah and I had talked about exactly what I wanted while waiting for the Gladiator to be ready. I texted her on my way to the dealership, of course! Even though she was off and en route to a family wedding, she continued to help however she could. With the help of Hannah and Pat, I was able to find the exact model I wanted and purchase the Jeep of my dreams! Thank you to Pat for helping us in person at the dealership, and thank you to Hannah, for absolutely going above and beyond the call of duty during both sales. Thank you for everything, including the emotional support during my near breakdown haha!! We will recommend you to everyone we know who is looking for a new car. Your personality and laid-back sales style is EXACTLY what many of us need. Thank you, thank you, thank you!!
Great experience. Third vehicle we purchased through Kathy M. She and service staff make you feel like family, and Kathy truly represent customer in a very positive. They deserve 6 stars! Ed