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Dollar General
18451 N, US-41, Lutz, FL 33549, United States
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Dollar General
Comments
Ja
Review №1

This is a nice Dollar General store. I like their gift cards, gift wraps and gift bags for lower prices than other stores. I also like their snacks and candies. They have plenty of options for good prices. It was a good place to get Halloween treats. The store seems clean and nice.

Ch
Review №2

Found a good deal on phones for my husband and myself.

Ca
Review №3

The Dollar general is a great place to go and lose for your everyday needs. I know everybody that works up there Karen Dawn Jacob Leslie and Trish in Dennis. Theyre great people. of course they gave my son a chance that would be Jacob thank you for that! And thats not the reason that I go there. I like going to the dollar store because its cheap and because of the friendly faces that I see there everyday!

je
Review №4

The older lady with the short hair that was stocking shelves tonight at 7pm is extremely rude.

CH
Review №5

The best not alot of people fill more safe i guess, i will ne back

Mr
Review №6

Went to find something and had a hard time finding it so I asked the cashier where it would be. He did not even respond after looking directly at me if I was management I would get rid of this person.

Di
Review №7

The new and remodeled stores are awesome!!! I am impressed with the customer servive.

-
Review №8

Nice clean store with friendly and fast service. Happy Thanksgiving

Ke
Review №9

A nice clean store, full of all kinds of value items. Selections as high as I can reach, and I’m not short @ over 6ft tall.Prices are always great. Getting a little long on the lines, but only a few days before Christmas every where is busy.

El
Review №10

They are always very helpful, enjoy going there Amen

Ra
Review №11

Not very friendly and misrepresenting sale dots Not cheap enough for me to return

Do
Review №12

Dirty looking store. Under staffed like a mofo. During the 5 minutes I was in the store, the cashier left her post twice and went all the way to the back of the store for something while she had a line of customers... she needs help!

Li
Review №13

Karen, the BEST associate, was there helping everyone with no voice today! Such a Doll.Store was jam packed, as usual, with great deals. My candles from last time this year are back in a variety of flavors. Theyre in a cast iron skillet for $6.00, and...you can REHEAT the wax! Awesome little gifts to keep around.

Ca
Review №14

The staff is awesome

Ju
Review №15

Great place for snacks for a long car trip.

Ly
Review №16

Bigger than I thought it would be from the outside. Clean and the guy that checked me out was friendly.

Jo
Review №17

Good prices and selection

Ru
Review №18

Nice clean store, love the deals.

iL
Review №19

Oh Karen! The most unfriendly person who’s job involved customer service..... seriously I mostly of the time go to another general dollar store because of her attitude towards the customer even towards elderly. If you don’t like your job why apply there to begin with....

An
Review №20

Good prices on everything. I got some motor oil and later that day went to car parts store and the same oil exactly was near 3 times the price. The store manager is always trying to make your visit better, even if its just putting a smile on your face. Would of gave if a 5 star review but the checkout girls always seem like your a bardon to there day.

Br
Review №21

Its the Dollar General. Other than the store being a bit of a mess. Great store.

Ly
Review №22

Love the products the store carries but the staffs customer service is horrible! I actually have worked in guarantee customer service satisfaction training workshops and if your company ever needs to do a training class let me know. I say this with the kindest of intentions and I hope that your company really thinks about doing something like that because its been more then just a few employees.

Sa
Review №23

Every time I go there I get the woman who is so rude to me, that I have decided to go to another store. I dont go to get abuse verbally.

Ji
Review №24

I like this location it is close to home seems to be more organized then some of the other locations Ive been to the staff always seems to be friendly and helpful and whatever the question I have maybe as well as Ive seen them be the same to the other customers around me.

Pi
Review №25

Its a dollar general. As far as dgs go its good.

Ch
Review №26

As it should be and helpful staff

Pa
Review №27

Stock is always low.

ve
Review №28

Messy but good prices. Check out lady not enjoying her job

Pe
Review №29

Not the friendliest person. At least the guy working should pretend to be happy.

Ch
Review №30

Good prices and located in a mini shopping/ food area and McDonalds across the way

Ed
Review №31

You cant beat the pricing is good merchandise

ka
Review №32

Great deals on every day items including food,personal care,cards. Seasonal items can go for more, still a good deal and usually goes on sale

Pa
Review №33

I wouldnt even give it 1 star. My first time at this DG in my neighborhood (I usually shop at other in the surrounding areas) & I had the WORST customer service experience Ive ever had in the longest time & I never had an issue at any other DG store. Tricia & Karen claimed to be managers on duty gave me the hardest time just to cash out. 3 transactions later (yes “3” times I gave them the benefit of the doubt) a problem with every single trans. Final excuse was they were managers but not the store manager I cant override its a store rule. I was flabbergasted left a cart full of items, as I felt it became personal when I noticed they were nice as pie to all the other customers. Cant help but to think me speaking to my son in another language (trying to calm him) might have been the root of it all. These ladys were not helpful one bit & were rude including body langage. Ive seen in the comments it isnt the first time it seems like the cash out ladys in the front have an attitude problem or seem bothered just to ring up ppls items. I will never be back! I reported the issue to coorperate as well I was treated unfair & these women seemed bothered acted careless thats not who I want cashing me out. No thnaks! I’ll pass! I’d like someone friendly with positive customer service skills, - a people person which should be a must when hiring for a cashier position no matter the seniority. Not once did they apologize for any inconvienince for the errors but neither was there an attempt to fix anything.PS: Im shopping with a toddler who had just enough 2 hours in the store & couldve been less if not so many problems & back and forth from them with excuses that didnt even make any sense when I go to other DG’s they know how to look at their system and correct any “systematical erros” as one would expect a manager(s) be trainned as such in order to excell in theyre services to customers.

Ir
Review №34

Need customer service training

Zo
Review №35

Everyone here is super nice and helpful! :)

Ho
Review №36

Dollar General is always a good place to find some decent deals especially in the clearance section. This Lutz location has a wider variety of items in general then the Land OLakes location however is item selection in general seems to vary somewhat store to store

Me
Review №37

Wow too bad I cant give less than 1 Star. Was in line behind an African American woman and I havr never been so upset for someone else. The cashier Karen was friendly to others and so outwardly rude to this woman. Droping her license on the table instead of handing it back. Making noises about her choice of payment. I thought it was 2018 not 1968. So rude to treat a customer like that.

Is
Review №38

The workers there are always polite and the store is clean and in order.awsome store i always go to that store instead of the other stores around it.

Ba
Review №39

Good deals nice staff..

Be
Review №40

Great place for quick in and out visits to get what you need without a hassle. Great prices, and a good selection.

Ol
Review №41

Clerk was very nice, helpful. Greeted me! Good dg.

Be
Review №42

The employees are always so friendly and helpful

Te
Review №43

One of my favorite stores!

Be
Review №44

Very nice and clean store, close and good parking

Ma
Review №45

Love it

De
Review №46

I go there a lot least once or twice a month the people are okay

Mi
Review №47

Cashier was awesome, answered my questions, and was very knowledgeable about products and product location.

Bo
Review №48

Shelves were a mess and mainly empty

Am
Review №49

Ive been coming here for years. I was very disappointed with the service the last few times Ive bought anything from here. Denny was especially very unprofessional and rude today along with the lady working with him. Today especially I felt very unwelcomed and almost like I was an annoyance. I doubt I will return.

Eb
Review №50

Like the store but the staff isnt very friendly or helpful. Tread lightly.

Jo
Review №51

The real name should be everything is a dollar and up.

Br
Review №52

My favorite store

Li
Review №53

Cost of cigs is higher than most places

Ch
Review №54

Always a pleasure going to this store.

Em
Review №55

Great shopping at such low prices

Ch
Review №56

The one in Lutz is best

JD
Review №57

Dirty, poorly staffed, just gross ALL Dollar Generals should be closed

Jo
Review №58

Good prices.

Br
Review №59

Big time morale problem in this place.

Lo
Review №60

Store looking alot better now

Wi
Review №61

However cashiers could smile more.

jo
Review №62

I love DG!!

Mi
Review №63

Good bargains

Ka
Review №64

Great around the corner store

As
Review №65

Great selection and prices

Pe
Review №66

Cashier not friendly. Did not say hello or thank you

Ta
Review №67

Great place to shop

Si
Review №68

Good price on merchandise

Ju
Review №69

They are very helpful

Am
Review №70

Cheap prices convenient

Kr
Review №71

Cheap spray enamel!!!!

To
Review №72

Ok

Su
Review №73

It was a $ store

Lu
Review №74

Like this store

GE
Review №75

Eastto shop

Ma
Review №76

Good prices

Ro
Review №77

Great value

Jo
Review №78

Not so good

Br
Review №79

Generally, everything is a dollar here.

Mi
Review №80

Just a average Dollar General

Jo
Review №81

Not that much savings

Al
Review №82

Friendly

Ad
Review №83

Good place prices good all 1 $

De
Review №84

Excellent attention

Fe
Review №85

Good variety good price

Pa
Review №86

It is a bit of everything!

Information
48 Photos
86 Comments
4 Rating
  • Address:18451 N, US-41, Lutz, FL 33549, United States
  • Site:https://dollargeneral.com/
  • Phone:+1 941-479-9160
Categories
  • Beauty supply store
  • Dollar store
  • Discount store
  • Grocery store
  • Party store
  • Pet supply store
Working hours
  • Monday:8AM–9PM
  • Tuesday:8AM–9PM
  • Wednesday:8AM–9PM
  • Thursday:8AM–9PM
  • Friday:8AM–9PM
  • Saturday:8AM–9PM
  • Sunday:8AM–9PM
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
Planning
  • Quick visit:Yes
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