user
AutoZone Auto Parts
22535 FL-54, Lutz, FL 33549, United States
Appearance
AutoZone Auto Parts
Comments
Da
Review №1

What an AMAZING EXPERIENCE !!! battery for the car was dead gentleman named ASH was super helpful. Answered all of our questions. Replaced the battery for our car and even went above and beyond and while we was talking he cleaned the leaf catcher that was full of leaves and sticks. He definitely didnt have to do that. What a great experience we had here. Definitely would recommend to any friends or family. Will be returning for any of our car needs.

Jo
Review №2

Needed a check engine light diagnostic and they checked and printed out the reading for me for free. Very cool and very happy to go here anytime I need check engine light checked. Happy it is near my home too!

ke
Review №3

Friendly service changing out my wifes battery! Better service than other places like this.

Da
Review №4

Great staff.Very knowledgeable.

Ze
Review №5

Today was my third visit to this AutoZone location and I have received outstanding service on each visit. I am a senior and the staff have been polite and informative. I look forward to my continued relationship with this business.

ER
Review №6

Even though we were not sure of what we needed to fix our a/c, Mr. Chris was very polite, knowledgeable, and helpful. Excellent costumer service.

Pa
Review №7

Today I bought tire covers for my car at Autozone. I was so blest by one of their staff, Michels Jackson who is so amiable, kind, helpful, and professional. Jackson really gave excellent customer service. Thank you Auto Zone for Jackson! Should my car needs something again, I sure will go back to AutoZone.

El
Review №8

The personalized service is wonderful they were able to give me a battery check and alert me that my battery is no longer under warranty last time I was lucky that it was but this time I needed a new battery

An
Review №9

Chris is awesome! Super friendly, helpful and knowledgeable even at 745 am. Highly recommend this Autozone!

Ra
Review №10

Excellent service, they will read the auto codes when we get the infamous Check Engine light. And do minor things like install wiper blades. Plus prices are generally good.

ZA
Review №11

GOOD SERVICE TWICE I BUY BATTERIES HERE AT COLLIER STORE ST ROAD 54 THE CUSTOMER SERVICE ARE FULLY QUALIFIED...... THE ONE AT STORE 17811 LUTZ ST ROAD 54 ARE NOT GOOD NEW STORE BUT DONT KNOW HOW TO REPLACE AND INSTALL NEW BATTERY. DISAPPOINTED HERE.

Ka
Review №12

Re: Auto Zone Highway 54, near Lutz/ Land O Lakes, FLThe young men here went above and beyond in helping us (an older couple) with a brake light today. Two different staff members spent time making sure that the light was perfectly installed. They both were friendly and gracious and extremely helpful. I overwhelmingly recommend this business establishment. Thanks to them we felt much safer on the road. 🏆

Tr
Review №13

Great customer service from knowledgeable techs. Thank you Chris your expertise is much appreciated.

cy
Review №14

They were extremely helpful to me and my daughter with a new battery and Shayne even carried the battery out for us!

Do
Review №15

If you need auto parts good place to get them

Ma
Review №16

Rosalyn, you are an exceptional human being! Thank you for being prompt, professional, and helpful.

da
Review №17

Got what I needed. Great service.

Li
Review №18

Chris helped us tremendously! Took his time and fixed our license plate holder and got us going quickly!

Vi
Review №19

The staff was very helpful. The app is not as user friendly as their stores staff. Thank you guys.

Ba
Review №20

Great. Was able to find speaker wire and connectors. Salesman was helpful with showing me where everything was.

Hi
Review №21

The manager there in the gray shirt I noticed is extremely busy but demonstrated great patience to me when I needed help while he had a ton of things going on all at once. On top of that he was so patient with his staff.Great place to go for all your car needs!!!

Ju
Review №22

Kudos to this AutoZone - all employees that I saw were wearing masks - correctly at that! Having lost a young nephew to Covid I appreciated that they did that and I let them know. The employee that assisted me, Ash, was friendly, helpful and knowledgeable. He looked up my vehicle and showed me the various parts and prices for the product that would work for me. He made recommendations and then went and got the part for me. Very nice experience!

Ki
Review №23

Al Jr. was soooooooo nice and because of him I’m going back. It’s nothing like someone doing their job and sharing the same concerns as you. Happy to hear my cars perfect!! But because of him I feel confident in what he says ☺️☺️

Ko
Review №24

Staff and management very helpful

Pe
Review №25

I recently stopped by to get a new battery and as soon as I stepped into the store Chris did a wonderful job from start to finish!!! He was so professional and courteous from getting a new battery to installing it in a very timely manner! I couldn’t be more happier!

Na
Review №26

I am a regular here and refuse to go to any other auto parts store. The staff is very helpful and prompt. Store is clean and well managed. I never have any issues with their products or availability. Great store.

Ri
Review №27

Awesome staff, very helpful and on point.

Da
Review №28

Very nice, helped me diagnose a check engine light. Been there several times, always great.

Je
Review №29

The guy was friendly and helpful.

Ma
Review №30

Always have what I need at a reasonable price. Very knowledgeable staff. The only place I buy auto parts.

Sh
Review №31

If I can help it I always go to AutoZone no matter whether and Columbus Ohio or in Florida theyre all consistent with products customer service and knowledge well done.

Lu
Review №32

Super helpful. They let me use the thingymajig that lets you check your engine status for free. Told me what was wrong and recommended the new part for me.

Bo
Review №33

Excellent staff and service.

Ch
Review №34

This is my favorite AutoZone they have a guy hes a mechanic his name is Chris he always helps me I have many cars and hes always there and hes very knowledgeable I highly recommend to go to this AutoZone because these guys do with their talkin about

J
Review №35

Current coupon staff was attentive and help greeted me as i first walked in and helped me quickly find what I was looking for. Also informed me of a coupon deal I could use on my next trip after completing survey on receipt

Al
Review №36

Couldnt tell you nothing probably couldnt tell you what color red was

JE
Review №37

Very friendly. Good staff!

Jo
Review №38

The staff was helpful but not gurus on small engines like I was hoping. Pretty typical AutoZone, which I like having one nearby. Will definitely visit again. They didnt have carburators, gasket sets, or some basic hardware for rigging a cable to my choke. I also grabbed the wrong size socket in their recommendation of what a typical spark plug size was. They returned it, but its a hassle.

La
Review №39

Great Service at this location. Jeremy B was very helpful! He helped me pick out a good set of headlights for my mother’s car and even installed them for me. This saved me a trip to a car shop because I’m a woman who knows absolutely nothing about car maintenance. I will definitely come back to the store for any future car needs. Thanks again!

An
Review №40

The lady swapped out the battery in my wifes Jeep. Apparently the battery is under the passenger seat, real convenient. She did a nice job in a timely manner.I am more than able to do this task but she insisted and I didnt have to make a special trip back for the core charge. Im pleased.

me
Review №41

Each employee was extremely helpful. Found all I needed with suggestions and ideas.

A
Review №42

Fantastic service

Pe
Review №43

I had them diagnose my check engine light for free before I took my car to the dealer to be fixed.

An
Review №44

Way better than advanced auto parts.

Av
Review №45

Good service. Friendly employees. Young skinny guy who helped with recycled oil was actually getting off work and said have a nice weekend outside of store, off the clock. You dont see friendly people very often like that. Will go back to that store. Things like that can make someones day.

Ma
Review №46

Never will order a part from Autozone again was told Wednesday that the part would be here Friday morning. Called Friday morning was told it would be there by 5 p.m. didnt make had to go out of town came back monday morning and still no part! Only thing the guy can tell me is Sorry I cant control FedEx 👍🏻👍🏻👍🏻👍🏻.

Ma
Review №47

Bought a new Battery for my truck. Chris M. was very helpful with my choices and he installed it like a Pro! Thanks Chris (Store #1209)

Mi
Review №48

Worked with the manager my batter was toast, he tested it, I bought the replacement, and he threw it in. Great service very helpful

Th
Review №49

Tyler is a great employee personable knowledgeable and prompt. Overall great store!

Ch
Review №50

Super helpful! Chris gave us good info over the phone and it turned out we did not need the part we thought we needed to buy!Will definitely use them for our future needs! Highly recommend!

Th
Review №51

I have always had a great experience at this store, but yesterday they really helped me out! My battery died as I was taking my 86 year old uncle to the doctor. I was able to get it jumped to get to the Autozone. My husband would normally just run up there and buy the battery and install it, but he was out of town. When I got there they were super busy, but did their best to help me out quickly and efficiently! Xavier got my car up and running in no time!! Thanks for the great customer service!

Wi
Review №52

Very helpful staff

Zu
Review №53

Great Place God bless

Lo
Review №54

The staff was very helpful in answering my questions. Ordering my part was fast and easy!😁👍 Keep up the good work!!

Yv
Review №55

Great service, our parts were delivered to my home the same day...yes. Thank you very much.

St
Review №56

Great service. I just stopped in for a quart of oil because my car was a little low. My cars manual didnt specify the exact oil type (it listed several possible types) but when I walked into AutoZone Nathaniel immediately greeted me and looked up my car to find the correct oil, and explained to me the difference between 5W-30 and 5W-40. He walked me over to the aisle to find the correct oil, suggested a couple brands, then came out and put the oil in for me. I was in and out in about 5 minutes. Ill return here to AutoZone before going to Advance Auto.

Ja
Review №57

You need it...they have it

Jo
Review №58

Great service! Ash took good care of me

Je
Review №59

Been here a bunch of times. These guys have always been helpful and quick. Their batteries arent the cheapest but Ive never had any issues. The people who work here will even stop what their doing to open another register if there is a line. I like that.

Tr
Review №60

Absolutely amazing staff. They let us come in with my amputee dog instead of making him wait in the car. Extremely helpful in finding what our problem was and finding the right part. Came out with a great priced brake switch, a happy puppy, and a very happy customer.

Ju
Review №61

Needed a headlight replaced...no experience with replacing parts in a vehicle whatsoever. The staff helped me pick out the headlight I needed for my car. One of the associates, Jeff, then taught me how to replace the bulbs! Rather than just doing it himself, he took the time to teach me how to replace the bulbs so that I can do it myself the next go around. Much appreciated!

St
Review №62

Slow service.

Su
Review №63

They help me every time I go there. Friendly staff, fair prices. I will be back

Ca
Review №64

Was having a bad day and had a windshield wiper come off mid drive. Came here and the gentleman Chris M was courteous, to the point, and even installed windshield wipers for me. Really good service and definitely made my day better! Thank you AutoZone!

La
Review №65

Did Not Know It Was So Far From My Home.The Store That My Local Store Sent Me To

Al
Review №66

Had a great experience!! Alexander helped replace my battery and did a complimentary diagnostic to ease my worries of my check engine light. He was super knowledgeable and helped me in less than 45 minutes with all of my concerns. Thanks to him I’m back and running!

Yo
Review №67

Was Having Issues With My Driver Side Window Motor In My Car, So I Knew What Part I Had To Get And What Price. The Guys There Were Ready To Help And On Point With Percision Customer Service. My Experience At That Store Was A Smooth In And Out, Like It Should Be.

AC
Review №68

Too expensive I bought the same part up North for $30 cheaper and the kid at the counter didnt know how to look anything up I have to look up my own parts...

Wi
Review №69

Needed a replacement part for my car. Was super easy and put it in as soon as I got home; worked perfectly. Good service and they got it right the first time!

an
Review №70

Everytime I go in there, I usually have questions about what I need or want to buy; Everytime I get my answers, and sometimes they go out and test something for me. I had my engine light on and they ran a test and told me what the problem was. I had taken my car to the mechanic and was told that they could run a test but it would cost me $100.00 This test was ran for free at AutoZone and all I needed was a better gas cap.

Ro
Review №71

Very friendly and helpful staff. Immediately directed to what I wanted and needed and recommend this place if you are in need of anything car related except actual repair work as this is not a auto repair store, but a parts and tools store.

Ca
Review №72

Nydia, the store manager, was very kind when we needed extra help. I thought I needed a new battery and then it turned out the starter was shot. She waited with us (while it was raining) to make sure the tow truck and everything went smoothly. Great service and friendly attitude at this store.

Tu
Review №73

Very nice clean store, but the employees there seem under motivated. This greatly encourages me to visit Advance Auto across SR 54. The staff there greets you before you make it to the door, also the Manger Ryan is extremely helpful.

Zu
Review №74

Great experience. Carlos H mgr. Has an amazing personality, great customer service and knew exactly what I needed. He is a very good salesperson . He knows the product and how to sell it.

Su
Review №75

Very helpful staff. I have very limited knowledge of cars. Needed some help in selecting the right product and putting it in the car. They went above and beyond to help me out. Thanks.

Fo
Review №76

Franchise politics at its finest the best people ever finally left the new faces try but dont hold a candle to the old knowledge that used to be behind that counter

Al
Review №77

Carlos was excellent and helped me out with some electrical issues. Excellent customer service!

Me
Review №78

Had exactly what I needed and fast service

An
Review №79

I have nothing at all bad I can say about this place. Everything from how the store is constantly clean and yes even the restroom is always clean and smelling fresh unlike alot of parts store restrooms. The staff never waits for you to come to them. They actually come from behind the counter to see if your finding everything you need asking how your day is going well and if theres anything they can do to help. The last time I went there, I purchased some new wipers and after I checked out he insisted that he was the one to change them so there wasnt a chance that I got dirty. Im more than capable of changing them myself but told me it wasnt a problem and he would be more than happy to help. Not only did he change them. He also cleaned my windshield and put some rain-x to help for when it rains hard. Thats why Ill always shop at AutoZone whenever I need parts. #AutoZone4Life

Mi
Review №80

Great staff and very helpful! I worked with Len with finding the right stuff for my vehicle and he did an amazing job! Once again thank you!

Ja
Review №81

I will definitely tell my friends to stop by n if they need any help with anything to ask for Len. I been there a few times n he had been so kind n helpful. He even installed the headlights for us.

Do
Review №82

Pretty great staff and everything you need for your vehicle

An
Review №83

Great friendly service. Replaced my battery early Sunday and was great all around! Thanks!

St
Review №84

Amazing service, Nathaniel helped out a lot and he did a good job installing my lights. Definitely going back....when my car is missing something.

D
Review №85

Nathaniel went above and beyond. Thank you so much for your help. 👍👍

R.
Review №86

Love this place. They are always so helpful. Always have a pleasant visit when I come here.

Ba
Review №87

Love going here its clean the people are always friendly and always willing to help. Definitely recommend coming here if you have a problem or theres anything that you need for your vehicle.

NA
Review №88

Sales staff very helpful

fr
Review №89

Autozone has excellent service. All their employees are very helpful. They will take the time you need to help you with you vehicle needs and questions. Their staff is very courteous.

De
Review №90

Always great service with knowledgeable people

Ri
Review №91

Not very knowledgeable about cars

St
Review №92

Carlos H. And the staff at this location are amazing! I don’t have enough kind words to say about the team they have here! A huge thank you from our family to theirs this Christmas season!!

De
Review №93

These guys are very knowledgeable on parts compared to the guys in Orlando Fl. Thanks guys for all your help!

Me
Review №94

Good customer service

Ti
Review №95

Very helpful. I needed a tag light for my Ford truck. The guy tried his best to install it for me in the dark.

Se
Review №96

The employees are always ready to help

De
Review №97

Friendly, professional, knowledgeable, HELPFUL staff. Purchased my car battery here and they installed it. Awesome job! Also found discounts to help me too.

Ch
Review №98

Extremely helpful employees that were patient and willing to help me with my problem without upselling me. When one solution didnt work they tried another until I left happy and with my problem fixed

Na
Review №99

I highly recommend you going here, Great people that love to help and be a blessing . Go check them out

Al
Review №100

Great service. Always knowledgable of their products. Auto zone is MY #1 auto parts store.

Information
34 Photos
100 Comments
4.5 Rating
  • Address:22535 FL-54, Lutz, FL 33549, United States
  • Site:https://autozone.com/locations/fl/lutz/22535-state-rd-54.html?cmpid=LOC%3AUS%3AEN%3AAD%3ANL%3A1000000%3AGEN%3A1209&y_source=1_MjQ3MTczMy03MTUtbG9jYXRpb24uZ29vZ2xlX3dlYnNpdGVfb3ZlcnJpZGU%3D
  • Phone:+1 813-909-0551
Categories
  • Auto parts store
  • Car accessories store
  • Car battery store
  • Tool rental service
Working hours
  • Monday:8AM–8PM
  • Tuesday:7:30AM–9PM
  • Wednesday:7:30AM–9PM
  • Thursday:7:30AM–9PM
  • Friday:7:30AM–9PM
  • Saturday:7:30AM–9PM
  • Sunday:7:30AM–9PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
Similar organizations