Went here to get engine light checked and they did not have working equipment. Were kind enough to point me even to their competition across the street to help me out. This is my go to place for anything for my car.
I didn’t get his name but I was helped by a gentleman on Thursday 6/17 around 5pm. He helped me install my windshield wipers… and I have had bad luck doing this.. they seem to just fall off in the middle of the rain… oops. But he wanted me to learn how to do it. This is the first time I’ve been to a place like this where the man helping me didn’t harass me and tell me how pretty I was and asked for my number.. because I was a female. He was professional and helped me and others. I am thankful for not being scared and shaking due to my anxiety. Thank you, thank you, thank you. I’m ‘excited’ for this hurricane season because I’ll be able to see when I drive an hour to and from work. I hope he has the best luck. Just thank you. You’re out of the way from where I live but I know where to go when I need help with little car issues.
Friendly and knowledgeable service. Great inventory selections. If youre in a pinch and for some reason they dont have what you need in their store, they could look at other stores inventory and if its close by, they would have it delivered to them and have it ready for you to pick up in a few hours. What an A+ service.
Needed a new battery. Replaced on the spot. Great service.
Better than other Advance Auto Parts stores in other areas.
They seem to always have what I need
Battery tested and replaced quickly. They cleaned the contacts, sprayed corrosion inhibitor, and a good warranty, too. Great experience!
Clean store. Friendly people. Has everything i need.
The guys there were so helpful ..you all always have everything in stock when I need them..thanks
Terrible staffing and long waits for everything
I am a regular customer here, Advance Auto Parts helps me out when I need it. Thanks!
They are friendly, convenient with a well stocked inventory of common repair and maintenance items. I mostly shop on line for in store pickup where I can apply a coupon code. I bought $100 worth of items yesterday and applied a 25% coupon and saved $25.They will test batteries, alternators etc for free. They have a good selection of special tools that you can use at no cost if you buy the parts from them.
Staff will answer all your questions and will help you if you need help
Is always good to see all coworkers thank you Jason
Came in yesterday with an issue with my wifes vehicle and hard starting. The employee That helped us was Marc. After doing a diagnostic check on battery and alternator. He determined that the battery was bad. He then pulled up info on vehicle and found that the battery was eligible to be replaced at no cost. He then removed and replaced the battery in the stifling heat. He made my wife’s day and turned what could have been a bad experience into a truly pleasant one. Kudos to Marc!
Excellent service .got everything I need 😌 thanks guys
Dave is always a Charm!Bought several batteries from here for RV, car and more! Love the speed perks and coupons!
Great customer service
The staff is very helpful and nice. I called this location to price some parts and he recommended I order online for store pickup because the website usually has a coupon. They saved me so much money! The site has a 15% off coupon but I found one on Google for 25% off. Its COUPON25. Thank you!
I came in to get some wipers installed, that I had purchased at another location. Daniel was very helpful and responsive. I recommend this location for good customer service.
Good store to shop at. Very knowledgeable staff try to make sure that you get the right parts. If the parts are not in stock they will order him and let you know you can go and pick them up at another store. The store is neat and well-kept. They are pretty well stocked for most production cars.
I went in for a battery replacement last Sunday. Dave not only tested my old battery but also the charging system. He was extremely helpful, knowledgeable and courteous. Dave treated me like I was a valued customer. I will return to this store for sure.
David, big tall guy that works there. Super friendly welcomed me at the door. Went right into getting me what I needed for a brake pad replacement and flush. Also volunteered a lot of information about how to not get myself covered in brake fluid. Great experience.
Came here for a belt and wipers the staff was very nice and even did the work for me
Good customer service
Quick in and out. Very nice staff
Great customer service at this location. Thanks to Kira, Jason, and Ryan for taking the extra time to help me with my battery to help fix the issue versus just selling me a part. You have earned my repeated business. Thanks for your honesty and care.
David who works at this location is awesome hes very knowledgeable and really takes his time and goes out of his way to help you.I needed my battery replaced because my car died as soon as I pulled into the parking lot it was 8:55 pm they were about to close and David came to the rescue. David rang my purchase up and installed my battery all in 8 minutes he really is amazing!The store is very clean and very organized its very easy to find things that youre looking for.
Great service
I visited with my Volvo S60. Jason was keen on the type and capacity of transmission fluid required for my car. Even pointed out what was on sale and other repairs that can be done. I asked about the store manager Ryan to give Jason a commendation on the service he provided. Great leadership and great service. Thanks Jason.
Parts and prices are good. Quality is good. They Almost have all the parts I need. No seats inside for handicap citizens.
Refused service because I cannot wear a mask for medical conditions. Medical discrimination, utterly ridiculous!
Came in for a battery replacement. Great, fast service. Back on the road in 20 minutes. Highly recommend.
Very helpful even though they didnt have what i needed ... They took the time to double check to make sure.
Excellent customer service
Great shop they are very knowledgeable
Where most of my new parts come from. I mostly deal with store 9337 Lutz/Collier Pkwy. Ryan, Mike, Jason and David are always willing to go the extra mile to help me without being asked. They are instrumental with the parts side of my business. They are awesome.
Helped scan check engine light David and Mike were very helpful with other purchases. The manager Ryan is a great leader here. Highly recommended store .
Friendly knowledgeable staff, always helpful. A huge Thank you to Chelsey, Great job!!! For helping me source everthing I needed to get my truck service done that day. You went above and beyond!
Walked in and was refused any kind of help when I was stranded on the side of the road and was told my the county sheriff to go to the advanced down the street and find help.
I cant say enough about the service I got from Ryan Kohn. I needed a headlight for my companys work van and being automobile illiterate I didnt even know where to find the damn year on the van. Ryan was extremely helpful and polite and even offered to help me install it. Great representative for your company and Ill definitely be back. Thanks Ryan!
If you want to hear sighing and talk to someone with an attitude go to this location off of Collier parkway! Went in to return a coil compressor and the slob at the front desk had nothing but an attitude. No wonder he is working at advanced right? 😂 bad experience. Will probably stick to the autozone across the street.
This automotive store is the BEST! Michael Rotolo is the bomb! He put my wipers on in the pouring rain! Chelsea, David and the manager Ryan were all so helpful!
Expecting to buy a battery i went to Auto Zone and Marc to care of me. Prepared for the worst he said let me see if its under warranty. The clouds parted and it was under warranty. Thank you Auto Zone. ( and Marc).
Brian your AWESOME and thank you for listening n dealing with a bunch of customers at the same time you truly are a good hearted person and a damn good manager
Chelsey helped my family and I greatly. We had concerns regarding our 2003 Chrysler Sebring. We visited for a battery and alternator test because my wife had a issue that morning trying to get the kids to school. Chelsey executed the test professionally and even check our wiper blades which we ended up replacing due to a torn wipe. I commended Chelsey and Ryan the General manager for my great experience. Amazing leadership and staff. :) Thank you
Only had combination wrenches in the two sizes I needed, no sockets.
They came right out and tested my battery and alternator. So very nice and accomodating.
Been going to the same location for 11 years since I moved here from Chicago back in 07. 99% of the time they have the parts stocked, the 1% of that is when they either have to get the parts from another store or have to order it. Execellent customer service and friendly staff.
The guys took excellent care of me. I was greeted before I even made it to the door. These guys need to train employees for other store.
Jason and Keera are pure professionals.I needed my battery and alternator tested. They were quite busy and still eager to help. Visiting this store on 54 is quite a breath of fresh air compared to the other zombie locations in the area. Ryan has really put a great crew together that’s hungry for success. Thanks again Keera and Jason.
Where else you gonna go if you need a part quick? Whos going to look up a auto parts store when everybody knows where Advance Auto is!
Very nice guys i always work on my car there plus when am out at work if wife has car problems she is always helped by these guys get the right parts and helpful advice. ...thanks guys keep up the good job
Service is impeccable 🥰
Daniel was super helpful, and her got me what I needed and on my way as fast as he could.
Had engine battery problem with Ford Hybrid. Michael Rotolo quickly diagnosed and expertly replaced battery. He answered questions and provided tips on battery maintenance while changing the battery. Other workers in the store (Jason and Keera) assisted by ordering air filter from another Advance Auto Parts store and called me when part arrived later the same day (Sunday). Great service and good prices. Will use their service again.
Got a set of front brake pads for my wifes car. Box said ships were included. Get home theyre not there. Go back to get them and they tell me theyre not included even tho the box specifically says they are. They take them out and make a hardware installation kit and charge you extra for that. Horrible customer service. Plenty of shops to take business to in the area. Id suggest any of them over this.
David help me out today I needed a gasket material that would hold up to fuel and he led me right to it gave me two options I took both.
They were so helpful, and kind.
Like a box of chocolates at Advance. You never know what kind of employee you will get next trip. This visit was great however.
Mike was very helpful and put my windshield wipers in the rain!! Thank you so much!
Thanks to all THE guys at store number 9337 they helped me out so much I couldnt of done it without Michael Rotolo, Jason and david! They saved the day and are my heroes in my time of need. Id still be broke down and stranded if it wasnt for their amazing help and .Kindness, Im very thankful for them.
Mike and Keera were extremely helpful. Help me put on wiper blades in the rain even let me borrow umberrla for church. Great store great staff.
Today I went to Advanced Auto Parts and had a really tough time changing an old oil filter on my 98 f150. I was struggling to remove the filter. Employee’s Michael Rotolo and David Whithead noticed this and offered assistance in finding the right part for the job. Wonderful customer service and wonderful people.
Came into advance today and needed a diagnostic and micheal rotolo was a huge help. Mike had a question and and Ryan was quick with the answer. I highly recommend the advance on 54!
All my break lights went out simultaneously so I knew Id have to fix it. I went to this store and Mike and Kira really saved my skin. They educated me on the problem and sold me the part to fix it. They told me where I would place the new part. I went home and googled a video on how to fix my car and now all my lights are back on. :)
Had my part delivered to the store closest to me within hours ready to pick up. Super friendly and helpful staff!
Mike Rotolo and the crew of Keera and David went above and beyond helping me install a seriously stubborn rear wiper blade - took several tools! But they did it with a smile. Great store, been coming here for years and this is why.
Honored battery warranty...swapped with new (in 90+ degree heat), processed exchange quickly. Great customer service!
I came into advance today with questions regarding my 2006 camry. Michael Rotolo helped me locate the leak coming from the valve cover. We looked up the part and availbitiy. Great service great store. Thanks Mike
Michael and keera Are great they gave me excellent services on 5/20/2018
It was busy and i understand, but i was told they didnt have the size pipe i needed when clearly i saw they did. I ended up taking my business to autozone because they spent 2 seconds to actually look.
Dirty store. I waited for 10 minutes to be waited on. While there was a employee talking to someone behind the counter about personal business. While the other employee tried to take care of everybody else.
Came in with car running rough, Mike ran a diagnostic, Ryan instantly had the answer to why my car was running rough, and Dave assisted me with finding the parts needed, Great team!
Very helpful staff and they had the parts I needed in stock. Great one stop shop experience
Always great at what they do...the most helpful auto parts store I know of & this location is one of the better ones, too!!
Great people to do business with...order parts online use discount coupon then pick up in storeFast & Easy
Just stoped im to get some power stearing fluid. Real friendly, checked to make sure i got the correct thing and asked if i meed a funnel. 5 stars.
People were great. Service was fast and very helpful.
The crew at Advanced Auto Parts really take care of their customers
Michael Rotolo and Jason went far above and beyond. My day started across the street at Autozone and as I was getting ready to pay, I noticed a core charge for a new battery. I asked why they would charge me if they were going to change the battery out... they WERE NOT going to change it. It was 30 minutes to close and they didn’t have the time. I drove off and went to Adavanced where Rotolo went above and beyond ensuring the battery was properly tied down (it was not when I showed up) Advanced should give this man a raise!
Helpful and knowledgeable. Courteous too.
My battery was old and needed to be replaced. I went in and within 10 minutes they had the battery tested and replaced and I was on my way. Great service.
Good selection but Order Online to pick up. Use the 30% off code you can find online. Other wise it is expensive.
Good service, good prices
Ryan was extremely helpful when my wife needed a battery for our 2007 VW GTI. Quick installation and service. Great store thanks Ryan.
Wouldnt let me plug in my air compressor so I could fill my tire ... what a pos
The staff n this property. knows how to take care of their customers n all matters.specially call u back on next day delivery when u needed asap.
Great people the only problem is I spend too much money here lol.
Store manager extremely competent in his job .
Staff very friendly and helpful to the needs of my car. 😎
Friendly, HELPFUL, knowledgeable staff. I always purchase my windshield wipers here because they install them for free.
Friendly and very helpful. They know their parts.
As soon as I walk in the door the guys usually ask me what I need and if I have any questions. Never left without getting what I came in for.
The staff here is always friendly and willing to help.
They ordered the wrong part. Made me opened the box to prove that they are idiots.
Very GREAT customer service! New guy in training was FANTASTIC!
Always have the parts I need.
The store and staff is always very helpful. always had everything that I have needed and was in and out in no time at all.
The liver was very good