Outstanding Service!We needed a new refrigerator, so we started looking around at the Box stores and online.After creating a list, we had several models that we were interested in. We went to the Box store and while they had every model on the floor, they did not have any of them in-stock even though the website showed that they were in-stock! We then went to Famous Tate and all the floor models clearly showed if they were in-stock or if they were in backorder.We worked with our Sales Associate Mike Kline and we were able to pick a model that was on our list.The amazing thing was that the price on the model we picked was cheaper than the box stores.At no time did we feel any high pressure to buy or upgrade to a different model.We talked about the warranty and decided to purchase an extended protection plan.The delivery team was on-time and quickly removed the old refrigerator and installed new one.As part of the setup, they validated that the refrigerator was level and in good working order.Also, I must mention that the delivery tracking tool is a nice feature. We have dogs and we were able to track the delivery truck and get the dogs put up just before they arrived.This is the second appliance that we have purchased from this location and both time we have been happy with the experience. Great Job and highly recommend that you stop here first before going to the Big Box stores!
After 10 weeks I finally received my BEST hood vent for my kitchen, which initially I was not informed it came in. I then proceeded to ask if I could have the product installed which I was told would not be a issue. The first recommended company came out and installed the product at the wrong height which caused the flue assembly to not fit. I then had to pay full price for this installation. I contacted Famous Tate and they stated all they could do was send out a secondary company. I then had to pay another “consultation” fee for the secondary company to come out. They stated they could fix the issue but I would be charged for the issue. When this is all said and done I will be charged two installation fees along with a consultation fee. My vent has still not been completed and it’s been over a week. I would not recommend Famous Tate installing any of your products after purchase…6/29/21After talking to Kevin nothing was resolved. He stated the original company was going to contact me and fix the issue which never happened. I resolved the issue my self by having to drop my hood range by 5 inches in order to make it work. I still stand by my original statement that I will not recommend Famous Tate installing your appliances. I was very disappointed to say the least.
I worked with Bryan from start to finish with purchasing a new refrigerator. His knowledge and professionalism made the entire process stress free. Never purchasing an appliance before, I never felt like I was in the unknown. He always ensured I was up to date with any information and even when Samsung supply ran out and pushed delivery to the new year, we were able to find a better alternative quickly and make my move in date deadline. Thank you again for everything.
Refrigerator died on Friday....no repairmen work on weekends, headed to Famous Tate to buy a new one. Huge selection. great salesman.
Thank you Jamie, for all your help in helping my husband and I choose a bed to last us for quite some time. He was very informative and didnt over promise nor pressure us, instead he educated us into which bed would be the best fit for our needs and comfort!!!
We were greated the moment we arrived and then given time to explore the store. Very knowledgeable staff. Wont be going to any of those stores for any more appliances! Well return back to this location. When they say they will deliver, they delivered. So happy with our selection! Thank you again!!
Went into Tate this morning to buy a washer and dryer the salesperson was very professional and knowledgeable picked out to give me the pricing and experiences with both of them so far so good hope everything works out getting it delivered the next day thanks Jamie for all your help
Great prices, lots of selections, thumbs up for customer service.
Honest folks that share the reality of shopping and purchasing appliances in Covid-19 times.
I had cesar come over and he was extremely professional and nice . I would highly recommend this service.
Staff will work very hard to find exactly what you need very competitive price.
Morris is super helpful finding whatever you are looking for!
We recently received our refrigerator. There was a long wait, but not the fault of Famous Tate. We originally placed our order in September 2020 and I guess my only complaint was I was told we would have it in a few weeks and it took months. Also they were not very good at keeping me updated on the progress of the order early on, this improved later on.Their delivery guys were excellent.I would buy from Famous Tate again.
Had a great experience, had been shopping around a few places for a stove, as well as a matress for a camper. Came in to the store and was immediately helped by Jaime, within 20 minutes we had picked out a stove we were quite happy with and matress and were able to finish checking out. Good prices and service!
We thought we received good customer service when we purchased our GE Café microwave oven. 11 months after we purchased it, the microwave stopped working and we got a Error Sensor message on the control panel. We reached out to Famous Tate for assistance. The rep I chatted with told me that there was nothing they could do because GE is the only brand they sell that requires their own technicians to repair their equipment. This was never explained to us when we purchased the microwave. I asked the rep if there was anything he could do before I posted my concerns on Google Reviews. He said that he would have someone contact me to see if they could expedite the process. It has been over 2 weeks since I spoke with the rep and we have not heard from anyone at Famous Tate. It has now been over a month since our microwave has been broken and we have been told by GE that it will be another 10 days before they can have a tech out to repair the microwave, even though we received the replacement parts over a week ago. I think that Famous Tate is a fine store, but the lack of promised assistance has soured us on purchasing anything else from them. That and the fact they neglected to tell us about GEs repair policy.Update 1/6:Customer Care provided us with the same repair date that we scheduled by ourselves a few weeks ago. I asked for support from Customer Care when our microwave first stopped working, but they only contacted me after I posted a negative review. I dont consider that customer care as much as I consider it an attempt to preserve the companys reputation.
The best customer care anywhere. We were helped by Morris Murray, what a blessing. He educated us on every appliance we chose and spent an incredible amount of time doing it. We truly felt good about our purchase and were convinced our experience would keep us as customers for life. Every aspect from choice, purchase and delivery was transparent. This purchase was for an anticipated home purchase, and then a few days later......Closing on property was now in limbo, so many emotions, what if we did all this and no home? Enter Tony Martinez manager as the amazing Mr. Murray was with another customer upon our return to the store. Mr. Martinez understood our angst and dilemma. He allowed and explained more then one option moving forward his kindness regarding our situation was so appreciated.We placed our appliances on hold and fingers crossed will be able to schedule a delivery soon. This store in Lutz works hard for you and your business, something that is rare nowadays. We will continue to patronize this Famous Tate location as both times we left feeling like we were very appreciated customers. Do yourself a favor, leave the big box stores for your appliances. They do it right at this family owned establishment. Merry blessed Christmas Morris and Tony!
Famous Tate is Great. Much prefer to support a local, family business, vs a giant box store. Their associates are knowledgeable and helpful throughout the entire buying process, delivery, etc. We continue to return and recommend them to friends and family any chance we get.
We ordered a Bosch dishwasher for our re-modelled kitchen. The kitchen project took longer than expected, but Famous Tate was quite willing to hold our appliance until required. They delivered on schedule and took our old appliance. They were a pleasure to work with.
My wife and I were extremely impressed with Cory’s knowledge and excellent customer service. He was very personable and pleasant to speak to. I highly recommend Famous Tate for appliances.
Excellent customer service! The sales associate was professional as well as helpful on the status of the appliances that we purchased!
Great polite staff. Just did not have the stove we wanted and couldnt get it for a long time. Would of perfected to of dealt with this Sales lady and business location. Had to go to Lowes instead and still has a couple of months wait.
We have been shopping at the Lutz store for 3 years. We purchased a full kitchen package of GE Profile appliances for a new build home, a Hotpoint garage refrigerator, new mattresses and adjustable bed frame and most recently (last week) a GE washer and dryer.The staff in this location is great. We utilize Mark Thurman who is always pleasant and knowledgeable. He has been a wonderful resource for appliance information and has a great sense of humor.Have never had an issue with delivery. The staff is friendly and careful and make the delivery process easy. I especially like the 2 hour delivery window which is unusual these days.Keep up the good work
I can’t recommend Famous Tate enough! Great team with strong focus on providing top notch customer experience! We will definitely use Famous Tate in the future!
Awful! Terrible communication and service.Ordered a dishwasher on line. Guy called and said it would be 3 weeks. Got busy with holidays and forgot. Called after 5 weeks and was told the factory is backed up and it would be at least another 90 days?!?!?!!? was anyone going to let me know?? the MINIMUM would have been a call or email. especially since you had already charged by credit card.I was able to purchase the same model through a different dealer and installation is scheduled for next week.
Very happy with our experience. Morris Murray was very helpful and kept us informed of when our items were arriving.
Excellent service and quick delivery.
Very helpful employees. Large selection.
They were efficient, courteous, and helpful. Prompt friendly service and I love my new Samsung refrigerator. The delivery team was great too!
I called multiple times to ask to have an apt set up for my washing machine, still not set up. Have been trying to get this done since Christmas. Also having nothing but issues with other appliances (dish washer and microwave Cafe collection). Sent manager email and left many msg on how to get a refund, no response. I understand when you buy something new sometimes things just do not work but I have had these appliances since November and cant use them. I would not buy Cafe Collection or from famous tate.
I would like to thank Cory Turnage for his customer service. Also how Famous Tate made me feel after a day of shopping at warehouse stores, including Home Depot and Loews- what a waste of time! Famous Tate had better stock and customer service!! You have a client for life!!!
Really impressed by the knowledgeable sales team. Corey did a fantastic job explaining the differences in each appliance so that we were able to make a well informed decision. Hime delivery and set up was seamless as well. Will definitely be our first choice when the time comes to make another purchase
We needed to replace our stove and Hood, and had looked at Home Depot. We were told we couldnt get the stove we wanted until July (this was Feb 2). So we went to Famous Tate in Lutz. Tony Martinez was an excellent salesman. He was knowledgeable, courteous and took the time to show us what they had in inventory. We found what we wanted, and the updated version of the one we saw at HD now includes an air fryer. We bought the stove and a hood. The stove was delivered in a couple of days. The hood was on back order, but then we were told it is out of production. So we bought the mounted store display, at a discount. The installation company picked it up at the store and installed it today. I cant say enough about Tony. The server went down the week we were trying to arrange the purchase of the hood displayed in the store. They couldnt make sales until the new server was installed days later. Tony came in on his day off to handle my sale, and those of other customers. He clearly cares about his customers, and his customer service is excellent. He was patient and gave us a lot of good tips on maintaining the stove top and ovens. We ended up with a GE double oven/air fryer range and a Faber range hood. Dont waste your time at the big box stores. We highly recommend Famous Tate in Lutz, and Tony Martinez. You wont be disappointed.
The young lady that helped us was very nice. If she did not know something she found out for us. Great selection
Tony was amazing, great customer service and competitve prices.
Great service reps patient, friendly and knowledgable., exceptional products
Good service and friendly associate .
Great selection of bedding and tremendous service from Brian G at the Lutz location.
So far this year we purchased a washer and dryer, refrigerator, microwave, stove and dishwasher from Famous Tate. Each time we were sure to ask for Tony (not Anthony) he is great to work with very people friendly and gave us the absolute best deal on all these appliances. Generally, the store is totally in on the social distancing requirements. I even noticed employees wiping down various services. If you are looking for quality customer service and quality appliances, ask for Tony.
I had a great experience getting my new washing machine last week. I was referred to Bryan who helped me so efficiently and matched me up with what I needed in a matter of minutes, including a price match. My machine was delivered very professionally in the midst of this virus situation. Very satisfied with the service and product, thank you!
The sales person is great. My mother has had a problem with her new dishwasher and sales person did all she could do. My mother wanted to talk to mgr and he never bothered to call her back. Went into the store and he never bothered to talk to her. Just had the sales person set up someone to go out and check dishwasher for third time.
Famous Tate in Lutz Florida is a fantastic business. I would especially like to thank my salesman Jamie who went above and beyond. Brian G was also super helpful answering questions for me when Jamie was out. All staff are knowledgeable and courteous.
Appliances store with a scratch and dent section for an additional discount. I purchased an oven that was not in stock but on the sales floor, and wasnt told until after It was paid for. I also purchased a dishwasher that was scratch and dent and was delivered three day after purchase because it has to go to their warehouse first and then it gets delivered. Apparently you cant just buy things and take them home same day.A week later I returned a hose that was not needed for the dishwasher and checked on the status of the oven that was purchased. The manager had to look it up and found out it was discontinued...so they said I can have the floor model if I want, like I had any other options. Now I have to wait even longer to have it delivered. If I wouldnt have gone in to check on the status who knows how long I would have waited😵. Dont bother buying from them unless you dont mind waiting a while for your purchase, but they had no problem taking my money. I dont think they even refunded me for the hose I returned and am tired of dealing with people who dont seem to know how to run a business. I will not go back ...
Great information outstanding service will order there if price is close
Ordered a dishwasher online and I ordered the wrong color. I didnt realize until delivery day. Tony made the process of getting the right dishwasher easier than I ever thought was going to be possible. He even got it delivered ahead of schedule. It was a fantastic experience.
I had a good idea of what i wanted. Tony was able to get me exactly what i wanted, for the price I wanted. Happy with the purchase!
This store is awesome! We purchased a washer and dryer earlier this year and just recently purchased kitchen appliances. The customer service is off the charts wonderful!! We did have an issue with a GE dishwasher being faulty, brand new out of the box and GE would not do anything. I did reach out to Famous Tate for some help and there were no questions asked. Great company! I have referred several people since we purchased the washer and dryer and will continue to do so.
Terrible service, never again. The refrigerator didnt get delivered the day it was scheduled. The manager acted like he was doing me a favor to have me go 3 more days without a fridge. So he said that I could pay another 120 for someone to deliver the next day. Then I received the damaged one. No concessions or apologies offered. I went back to store and picked a less expensive one. The only other people in the store then were also complaining about their orders, not surprisingly. Ive since been informed by other neighbors and friends that Tate has a history of poor service. An expensive lesson learned. May you not find out the hard way like I did.
It was okay, the showroom was nice, a little too pricey!!!! I didnt purchase anything!
Have been customer of Famous Tate since 1979. Have always received excellent service and prices. The Lutz store was no exception. Purchased a gas grill from them and had some minor issues with product availability which were promptly resolved by Jaime and Kevin. This is a good retailer with good people providing excellent service.
Famous Tate is, first and foremost, a business that can be trusted: to have a huge selection from which to choose, to offer the very best price, to provide free home delivery and removal of appliance (if being replaced), and to know the importance of great customer service.I first ordered appliances from Tate when they were known as Tate Electric on Armenia Avenue in Tampa. They have never given me reason to do business elsewhere.
Good customer service the on line site no good
Tessa did a great job helping me find the washing machine that was best for me. Everyone has the same prices and benefits(I went to 4 places) but the service and selection here were the best. I came in looking for a certain model but left feeling like I got a better deal and a better machine!
Very comfortable place to buy appliances. Love that its a local company and their prices are great value.
We ordered a new dryer, and were contacted the next day for delivery. The delivery people were on time, removed the old dryer and installed the new one, having to negotiate a twisty stairway to the second floor of our condo. They were very careful, and did not touch any walls during the transport up and down, were very professional in the installation, and made sure the dryer was functioning properly. The delivery people were friendly, courteous, and professional the whole time. We would definitely return to Famous Tate fro another similar appliance purchase.
Bought several appliances from this store over the year and no issues. Today, at the Lutz store, I was in the closing process for a high end dishwasher, the saleswoman failed to honor the exact amount of the mailing rebate listed on the item in the showroom. After checking with her manager, we were told that instead of the $75 mailing rebate, they can waive the $12 hauling fee. We left the store.
Excellent customer service, fast, good quality products, good price
First time shopping here. Friendly and helpful staff. Got a good deal on a refrigerator and had it delivered the same week by a couple of very professional delivery workers.
Fast to help you find the item you want, even if you have to go to a different location to get it.
All the locations are great but this one is downright fantastic. Incredible service and even better prices. 10/10
I cant in good conscience give them a good review. Based on my after purchase experience. I purchased a kitchen package and the dishwasher stopped working one week after delivery. It worked for just one cleaning cycle. I spoke to my salesman Mark who said I would have to call Whirlpool. The service tech arrived a week later. He advised me the control board was defective and needed to be replaced. But the part is on backorder with no ETA. I reached out to my salesman Mark and was advised nothing can be done. I would have to wait and couldnt get a replacement or upgrade. Theres nothing available. They couldnt help me no matter how long it takes. Thats just the way the business is. It seems this industry is no better than the RV industry. A disappointing experience!
The refrigerator for my rental property went bad. I stopped by Famous Tate and was pleasantly surprised with the pricing and quick delivery they made available. In fact they were able to deliver it the following day. My tenant was thrilled and the entire sales process with Famous Tate was flawless!
Friendly, helpful employees. Good selection with guaranteed price match.
Good buying experience, but dont expect any help or loyalty if your appliance is out of warranty. We bought all of the appliances for our home from this Famous Tate including three other appliances for our rental properties. No issues other than we had a reoccurring problem with a GE dryer that kept leaving black marks on all of our clothes and sheets. We called GE and they came out and serviced the unit twice for the same problem with the second tech, guaranteeing that we wouldnt have the same problem. Well, you guessed it! We had the same problem and the final straw was when we went to pre-wash our kids clothes they got for Christmas and everything that was light colored came out with big black marks all over them. A few hundred dollars in brand new clothes, all ruined. I called the manager, Kevin, at Famous Tate and said wed be happy with just half our money back if they would take this thing back; were tired of our clothes being ruined. The most he offered was a great discount on a new machine from them. Its out of warranty so theres nothing they will do even though I called and its verified in GEs records that they came out and supposedly repaired the SAME ISSUE TWICE ALREADY. Great sales tactic. Sell a machine that ruins the customers belongings, then sell them another one when theyre fed up with the first! Oh and he did offer to have GE come repair it AGAIN. (Why would I risk ruining more of our clothes?) Obviously just a half-hearted attempt to be able to say that he did everything in his power. Im not buying it. I could understand if we hadnt had a history with them, but after having bought several appliances and this is the only issue weve had, I would hope for some shred of loyalty and an ACTUAL attempt to help.
I ordered everything online. Two refrigerators, washer, dryer, adjustable bed and mattress. I compared products and pricing to Lowe’s, Home Depot and Costco. I found Famous Tate to be very competetive and even better on some items. Shortly after placing the order, I heard from Mark R. who carefully reviewed details and was very helpful. I had other questions before the delivery and Mark responded quickly, which was much appreciated. Since we were moving to a new home, we requested that our items be delivered on a specific date. The delivery/ installation crew did a great job. Entire experience was very good. Great products and delivered on time as requested. What more can you ask for....? Thank you to the entire team at Famous Tate!!
Most of the prices were fairly High and this location did not have many bent and Dent there are stuff
No hard pressure sales! Love that! Great selection, and very knowledge, friendly and helpful staff. Second appliance weve purchased there and it wont be the least!! Ask for Mark Thurman, hes awesome!
This is the best Famous Tate store! As a matter of fact, this is the best appliance store ever! And Bryan Miranda is the reason why! Bryan took the time to find out what our needs were & help us find options that fit our lifestyle. We are truly blessed to have found Bryan Miranda & Famous Tate in Lutz! We are very satisfied family! 😊
Great customer service.
Super frenly and knowledge of products is very good.
I went to the Lutz store. Store is nice and clean; sales staff were friendly. Setting up delivery was not a problem and their web page was able to narrow it down to a 2 hour window. The delivery men were nice and took everything away. The took away all the old appliances for a small fee of $9 per piece.
We were shopping for new kitchen appliances and after checking with five other retailers Famous Tate came in lowest. Our salesman Mark Roth took his time with us and at no time pressured us and assured us Famous Tate would match any price. True to his word, I noticed the price of the range, refrigerator, dishwasher and microwave were cheaper at a competitor and Mark Roth matched those prices so we bought all four new appliances. I would shop there again and recommend Famous Tate to anyone shopping for appliances. Mark Is a wonderful sales person. Thank you again, Gladys Echevarria
The staff at this location are outstanding in every way. I especially want to mention Adam Webber, who delivered the best possible customer service experience!! I recentlypurchased all the major appliances for a new home build and a mattress set and could not have asked for better prices, products, or customer service. Thank you Famous Tate!
Bright and clean
We needed a new washing machine on short notice. the salesperson we worked with was very knowledgeable about the features of the various models and was very helpful in recommending a model that suited us better than the one we had in mind. the machine was delivered exactly when they said it would be, the delivery/installation guys were friendly and efficient. i cant identify anything that could have improved the overall experience.
These guys and gals are awesome! Top shelf! Our family has been buying stuff from them since the sixties!Thanks for the great prices, service, and professionalism!
Purchased a stove and the salesman Brian was very informative, no pressure, honest and made the experience very comfortable. Will definitely be back for the convection microwave!!
The salesman Jamie was very knowledgeable about the dishwashers and we walked away excited about the opportunity to experience a brand we never tried before. Bosch. Cant wait for the installation
Ask for Tony hell steer you in the right direction great guy
So glad they put the new store in Lutz. Much more convenient. Nice choice of appliances, and seemed like nice people the day I was there.
Visited the Lutz location today to finalized kitchen appliance selections for our new construction. Met with Bryan who approached us to offer his assistance as we were reviewing options and we were absolutely blessed to have his help. Such a knowledgeable salesperson with a wealth of information and a sincere desire to make certain we made the best choices for our needs. He even offered to reach out to the builder to share the specs and help minimize any potential construction issues. We cannot say enough good things about Bryan! THANK YOU!!!
We were shopping for a new mattress and we were planning on shopping various stores. Because of convenience, we shopped with Famous Tate first. The salesman, Bryan, was extremely helpful, explaining the many options. After trying many different styles and firmness, we made our decision. We shopped on a Saturday and received delivery on Monday. The staff there were very helpful and we received no pressure from anyone to buy. We will be back when we need a new appliance.
Wonderful
I am constantly impressed by the fantastic Bryan Miranda at Famous Tate Lutz! About a year ago, my fridge suddenly went out and after frantically throwing all our food in coolers, I searched on social media to find recommendations for a replacement fridge. Bryan offered some advice and did not try to sell me himself or his services, once. Bryan & I went back and forth with all of my questions (on what was probably a busy weekend day in the store for him) when I decided that due to his helpfulness, integrity, and expert knowledge I would be purchasing a new fridge from him that day, over any other options (I was looking at multiple websites at this point!). I recently had a terrible experience with one of the stores national competitors (lets just say it rhymes with toes) so I was very weary about this process but Bryan made me feel at ease and answered what was probably WAY too many questions from me, over the course of a few hours, as I searched online for the best fridge for my home. After hours of searching myself, I ended up going with Bryans very first recommendation to me, which I found to be the BEST fridge out there based on reviews. Since I have 3 young children in tow, I could not make it out to the store so he was kind enough to take my order over the phone and setup delivery for the NEXT DAY! I am pretty sure I cried tears of joy!!! The relief I felt after Bryans help was massive. I work in real estate and I send ALL my clients to Bryan and they all say the same thing- he is so incredibly nice and so very helpful! No dropped balls here, unlike some of the competitors. I also recently purchased a new over-the-range microwave from Bryan,, as my previous one (purchased in 2011 from HHGregg) started smelling like smoke. ALL I had to do was show him a photo and he instantly knew EXACTLY which microwave was the current 2020 version. He also remembered which fridge I purchased a year prior and let me know it would match that hardware perfectly. As a Realtor, I know buyers want their appliances to match so I was impressed he thought of this detail. Again, delivery was the NEXT DAY! That was a God send to me, as I have a busy kitchen and being down a microwave is not ideal! Bryan truly goes above & beyond every single time I have appliance related questions and as a Mom to three young children, that is incredibly valuable to me. Anything that saves me time, or my sanity, is worth its weight in gold! Bryan is an exemplary model of what customer service should be everywhere and for that reason, I will continue to purchase all of my home appliance products through him- wherever he shall be. I have had a great experience with Famous Tate Lutz in general- their delivery team is also friendly and always does a wonderful job. Famous Tate Lutz- you have an absolute gem in Bryan Miranda and if anyone is searching for someone to buy their appliances through someone honest & with integrity- I HIGHLY suggest you ask for Bryan Miranda! Thank you!!!!
New store is very nice. Sales people are knowledgeable and helpful.Received our new appliances 2 weeks earlier than expected, great service, delivery when it was convenient for us and the delivery people were topnotch. The people who did the gas stove delivery were super efficient and did a great job with the hookup and checkout.
Mr. Grable was very knowledgeable and helpful. Everyone was friendly and was keeping social distancing so, we felt comfortable.
This was my second time in a year buying a kitchen appliance and both times at Famous Tate were wonderful! They are extremely friendly, helpful, knowledgeable, and accommodating. All my future appliances I will continue to use Famous Tate.
Ordered all new appliances with the help of Brian Miranda. I could not be happier with the service that he gave us. If you happen to go to the Famous Tate in Lutz, ask for Brian Miranda. He will not disappoint you.
Called and spoke to Brian G. to price a box spring for the kids and ended up placing it on order and picking it up next day! Great customer service and pricing. We will be doing more business there!
Best place to find deals
What a pleasant experience with our Salesman, Mark Roth! My husband and I needed new appliances (refrigerator, dishwasher and induction cook top) and with Marks assistance and knowledge it made the process easier than we expected. We have already recommended this store and Mark Roth to 2 of our friends in need of a mattress and appliances.
Bryan was fantastic throughout the entire process. I love our new Bosch appliances.
Great easy buying experience, bought an LG 5.2 foot front load washer at an unbelievable price. Plus I received a military discount. Also, delivery and haul away costs very reasonable, This was my first purchase with Famous Tate and it wont be my last.
The experience with Famous Tate was extremely positive! The only glitch was with the installer who forgot about his appointment. This was resolved by my salesperson at Famous Tate. Famous Tate associates are extremely knowledgeable and always helpful to resolve any issue that may arise.
Appliance prices are reasonable, unfortunately the installation was awful for us. The first installers cross threaded the water line for the ice maker causing a leak. A week later and an additional $300 dollar plumbing repair bill later we finally had ice. The dishwasher installation was not much better, the installer was less than polite and less than capable of installing the dishwasher. He started off trying to find reasons to not install the dishwasher, none of wich were valid. It appeared that he just didn’t want to do the job.
Got a call today about a delivery scheduled for Thursday. After severely butchering the pronunciation my name with no apology, the representative from Famous Tate demanded a $1200 balance be paid before delivery. When I explained that only three out of the four pieces were being delivered because the range was backordered and thats why there was still a balance, I got a condescending response of I only see a range cord on the invoice from the rep. As a local business owner Im totally appalled by the way I was spoken to, especially after spending just shy of $5000. with this company. Never again Famous Tate!
Folks at store are very friendly and very helpful. I bought a microwave oven, the price was the lowest I could find on the imternet. They had the model I wanted.I took is home with me. Booyah!