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Life Storage - Lumberton
188 S Lhs Dr, Lumberton, TX 77657, United States
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Life Storage - Lumberton
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Ly
Review №1

Tonya was a blessing help. She answer every question I had. Very polite

Kr
Review №2

Tonya is the best she answered all questions it was easy to get in here an rent a storage unit shes very polite n every consider

A
Review №3

I came in to purchase packing supplies. The manager Courtney was professional and helpful and had the most amazing attitude l! You need more managers like this! Simply the best!!!~Tina

Di
Review №4

Life Storage in Lumberton has been amazing. The setup was smooth without any complications. Tonya Sweat was awesome. She helped so much when we would schedule, cancel and reschedule due to our circumstances. Cant thank her enough for all her help. We certainly recommend Life Storage Lumberton for any climate control storage needs.

Gh
Review №5

Courtney was exceedingly helpful in helping me around the facility.

Ki
Review №6

Tonya was great!! She was patient and helped me get the size I was looking for. I couldn’t remember the size I used at a previous location and she was nice enough to give them a call for me.

Ca
Review №7

Tonya was awesome! She was caring, flexible and very considerate of my personal needs and schedule. Thanks Tonya!

An
Review №8

Tonya Sweat is INCREDIBLE! She was so helpful and patient. She answered every single question that I had, walked me through every available storage unit so I could see the size differences, and held some great conversation! And her sales skills are impeccable!Thank you Life Storage and Tonya!

Pa
Review №9

Mrs. Sweat was amazing and so hopeful! She answered any question I had! Sweetest person!

Li
Review №10

Excellent service, Tonya was very helpful.

RO
Review №11

Tonya was great! Very informative and super friendly!!!

Sa
Review №12

Tonya is very nice and informative of everything to do with rental processes. The location is very clean and kept up.

ma
Review №13

Great customer service very smooth and speedy. Thanks

Ta
Review №14

Mrs. Tonya made a major difference in a very difficult & stressful time for me. She answered all my questions was patient and kind to me as I was telling her how much this has been stressing me out. She made sure I left with no questions and made this easier for me entirely. As a military wife this has made a big difference in my month having had to do all this alone. 5 stars earned in my book. Thankful for this business, affordable storage, climate controlled and security is A-1. I trust my belongings are safe and sound while Im out of state.

Re
Review №15

Tonya was awesome. Got a spot rented.

Sy
Review №16

Fast friendly service go see Mrs Tonya in Lumberton

Ke
Review №17

Very friendly customer service. Tonya was very helpful and polite!

Mi
Review №18

Ms Tonya was a great help in finding the storage that suited us- Very friendly as well and nice storage area, very clean etc -

Ja
Review №19

Tonya did a great job, I am very impressed.

Me
Review №20

Tonya was great, quick and explained everything to make use of the storage unit easy!

Do
Review №21

Mrs. Tanya was very helpful and friendly.

Je
Review №22

Tonya helped me out today and she was an extremely big help!

Ke
Review №23

Met with the manager Jeana Sweat yesterday to rent a storage unit. She took great care of me, making the whole experience fast and easy. Wouldhighly recommend!

Pr
Review №24

Very professional and business is very easy to take care of. I HIGHLY RECOMMEND!

As
Review №25

I needed a storage unit last minute and they helped me and were very nice.

Su
Review №26

They are great!! I will always use them. They are so helpful.

As
Review №27

Great customer service! Very clean and kept up. All information was given up front so I didn’t have to ask a thousand questions. Tonya at Lumberton location was awesome and made me feel like a friend.

Jo
Review №28

Ask for Tanya: She is the best! Ive been a life storage customer a long time and the effort, security and care that they put into customer service is worth the price. They are so quick to inform me of any changes happening and are always eager to help me out in any way they can. I owe a lot to life storage and will recommend them every time.

Sa
Review №29

Called yesterday to get a unit and Tonya was very helpful. When we got there to rent the unit, she told my brother-in-law about a special that was going on for a unit inside the main building. She had everything entered and going over the contract in no time. We were in and out in about 20 minutes. I would definitely recommend this location. They have up to a 10x30 unit.

Po
Review №30

Nice, Beautiful Place to get a storage at. There this Nice, Sweet Lady there Name Ms. Angela I met there. VERY Nice, Outstanding customer service. I Love her. She show me everything, help me pick which one is best for me. Even help me out with the best price for my budget. Stayed there and held a conversation with her for about hour and a half. Enjoy every bit of!

Br
Review №31

Best storage experience I have had in my life!!!! No kidding!!! Check it out yourself. Mrs. Angela helped me from picking out the perfect size storage and lock to simply being caring and making sure I knew where everything was and how to obtain it. Very clean facility the floors are mopped daily!!!1)Moving truck at VERY LOW COST to help with moving big furniture. However, call to schedule a time with the office ahead of the day you are wanting to use it because they go fast.2)Very Clean bathrooms. Smell of fabulous hits you when you open the door.3) Flat bed dolleys to use throughout the facility for loading and unloading. **PLEASE PUT THEM BACK WHERE YOU FOUND THEM FOR OTHERS TO USE*4)Water cooler located outside of office with cups to keep you hydrated and cool. Best part.....ITS CLEAN!!!

Au
Review №32

Miss Angela is an absolutely God Send!!!! She is such a great person altogether very sweet and tough exactly when she needs to be. I had expressed some concerns about theft and she showed me all the different camera and the doors and the accessibility for space renters. She made me feel so much better. I also loved hearing her story about her not putting up with any funny business from anyone Lol! Love her, I enjoy coming in to pay my bill just so I can see her.

Kr
Review №33

Awesome customer service, Tonya is the best!

Al
Review №34

The manager was amazing and super helpful !!!!

Go
Review №35

The staff Tanya and Jason werr super friendly and I have already started sending my friends their way! Clean facility, and its climate controlled which is amazing for the price you pay! Also get a discounted rate on their moving van when you get a storage unit! Will definitely use them anytime I need to move!

We
Review №36

We dealt with Elizabeth to initially get the storage rental set up. Before leaving, she made us aware of the discount available to rent a truck to use to move our items into the space, which we took advantage of the following Saturday. Angela helped us on that Saturday. Both ladies were extremely professional and great to work with. But above that, both ladies took the time to make us feel comfortable and confident about dealing with Life Storage and its employees. I had my oldest daughter with me on the first visit, and my youngest daughter on the second trip. By the time we left, we felt like we had known both ladies for more then just that day. Both Elizabeth and Angela were extremely friendly, personable and courteous, and a real pleasure to deal with.

KC
Review №37

Great friendly staff. Jason and Tonya were very informative and helpful. I highly recommend this place!

Ky
Review №38

The business is clean and efficient. I have never used a storage facility and Angela Trahan helped me with what size storage would best fit my needs, to boxes and truck rental. I had called several places but life storage was the most helpful and professional.

Ap
Review №39

Great experience!! Angela was fantastic and made our move-in experience easy and fast. Highly recommend this location if you need a clean, easily accessible, climate controlled storage unit.

Ra
Review №40

Excellent facility. My experience here began after the storm Harvey in August of 17. Getting my household furnishings stored then was a major accomplishment and Angela was tremendously helpful. She was equally helpful over a year later when it was time for me to recover my possessions and refurnish my finally restored apartment. Angela is an outstanding representative of her company and sets an example for other employees to follow.

Ch
Review №41

This location is wonderful - very convenient - and Angela was extraordinarily friendly during my initial set up process. She took time to show me the unit, explained the ins and outs of the facility, and was willing to answer absolutely any question I might have. I look forward to renting with her :) Would definitely recommend 👍🏻

di
Review №42

Clean place. Fast and easy people to work with

Ca
Review №43

Completely satisfied Tonya....did a wonderful job of helping me!!!!!! Thank you!!!

Ho
Review №44

Elizabeth was WONDERFUL!! She made a stressful situation of needing a storage unit ASAP, a quick and easy experience. I was in and out of there in less than 10 minutes. Storage unit was clean and the security is top notch.

De
Review №45

Use this facility, the service was great. The manager there was very helpful and went above and beyond to make everything as easy as possible consider my situation!!!

An
Review №46

People who work there are friendly and helpful.

bo
Review №47

Very nice storage units! Angela was friendly and helpful every time we came in. She went above and beyond to make our move as easy as possible. Exceptional employee!!

Lo
Review №48

Tonya is super friendly, helped moving here from Tennessee alot easier. Very clean and well maintenance unit. The employees are super nice and helpful.

Ha
Review №49

This was the nicest storage unit I have ever gotten! The manager was Angela, and she was more than awesome! She was incredibly personable and interesting, she showed us the whole facility, made us comfortable with the security and safety and made me never wanna use a storage company other than this one.

Th
Review №50

Great facility. Awesome customer service. Manager has a personality that will make You want to come in and pay your rent every month on time. O and did I say she rides a Harley.

Ch
Review №51

This was my first time getting a storage unit. The manager here, Angela, is one of the sweetest and most interesting people I’ve ever met. She made us feel totally comfortable from the moment we walked in, gave us total clarity about buying the unit, and will use life storage for any future storage usage.

Le
Review №52

I was given a friendly greeting every time I came in the doors. Life Storage has excellent customer service and management. During my visits, I was helped by Liz Grossman. She assisted in every way possible and met my needs. I appreciate the friendly service I was given and I definitely recommend using Life Storage.

Jo
Review №53

We stored our stuff here for over a year. The Store Manager, Angela, is extremely helpful and so friendly. If we ever have to store our stuff again, we will definitely be using them. Clean facilities, climate controlled and routine pest control. Go with Life Storage In Lumberton!

Se
Review №54

I enjoyed my visit so much with Angela today! It felt more like visiting with a friend than renting a storage unit!! Such friendly service and a clean facility!

Am
Review №55

Katie is awesome! I highly recommend storing here. Even though there is an online payment option I always call in, she is always upbeat and helpful. Two years & my items are safe, secure, & pest free!

Ke
Review №56

Life storage in Lumberton,Tx goes above and beyond. Tonya has went out her way and helped me tremendously. Hands down the best storage facility and employees.

Pa
Review №57

Elizabeth has been extremely helpful. The units are always nice and clean. They worked wit us to still get our stuff after hours. Will be using them again when we need them.

Da
Review №58

This place is great!!!! Angela is the best ever shes waited for me half of the day and she has the best personality ever!!!!! Great service anyone wanting to store anything in Hardin county go see her 😁😁

Ji
Review №59

Great service and impeccable courtesy. The lady was so cordial and made you feel like she’d known you for years as a friend.

Ri
Review №60

Great experience with Life Storage throughout my moving process. I wasnt sure when I was going to close on my home, they had a great special for the month of November and worked with me when my rental pushed into December. They only charged me day rates and even allowed me to utilize the company van to get my things out of my storage building. Highly recommend.

Na
Review №61

Staff was very friendly and helpful. Especially tonya sweat. Facility is really clean and easy to access.

Tr
Review №62

Angela the manger was very helpful and wonderful. She made everything so easy. The buildings are very clean and the facilities are great.

Ad
Review №63

The manager, Mrs Angela Trahan was amazing to us. She completely took care of everything and made sure we had everything we needed.

Br
Review №64

Elizabeth was really nice and very helpful! Very nice place and outstanding people. Love this place already

Vi
Review №65

Tonya was so helpful with my payment & situation todayGiving her a five star. Thank you

La
Review №66

Great customer service! Received a storage unit the same day I called- on a Sunday! Angela was so kind and helpful 😊 I will definitely be referring my family and friends!

An
Review №67

Katy awesome! She went out in the rain to find my phone that I left in storage! Best place ever for safely storing! Thanks for everything!

Na
Review №68

Been great. Really helped us. Nice a/c units,clean, we recommend highly. Katie really awesome!

Ma
Review №69

Great place! Very nice toke care of what I needed with no problem.

Ma
Review №70

This place piles on the fees and takes up a LOT of time.. Im not even getting a unit, my friend is, but its taken us half the day to get a unit and a truck and he is still being charged for a full day. Had to do all the leg work on getting information to them and they still charge an admin fee... Mind blowing how many excuses a company can make up on an invoice to charge their customer.Have all your insurance paperwork ready when you come and prepare to be bounced around locations of you need a truck. Had to go from Beaumont to Lumberton (a smaller town) for a truck and you are still charged for the extra miles.

Ap
Review №71

Great staff. Great deal. Have used several times.

Me
Review №72

Workers are very helpful and pleasant. Shelby, Katy, at location in Lumberton tx and Mrs. Anna who made reservation for me made my experience very welcoming and made sure i had all the info, space, equipment and help i needed. Plus let me know how safe my things are at that location. I wouldnt suggest any one to go anywhere else but here when needing storage!

jo
Review №73

Customer service was great. Very kind and professional. The Lumberton location was out of boxes but the manager allowed me to have there display boxes free of charge. Highly recommended life storage for your needs.

Ch
Review №74

Nice Clean Facility..Alexis helped me and went above and beyond to make certain I everything I needed!! Awesome customer service!! Thanks Alexis

Ci
Review №75

Both managers were very helpful and proficient! Very friendly! Highly recommend using this facility!

Sa
Review №76

Angela gave me such great service on 7th Street so I had to come check out the one in Lumberton and give it a review. It was an awesome experience. The service is great. Thanks Mrs. Angela.

Ch
Review №77

Had an amazing experience attaining our storage unit. Angela was the greatest of hosts.

Je
Review №78

This location has outstanding staff and a very clean facility. The pricing was also reasonable when booking online for the discounts since I only needed it for a short time.

Ma
Review №79

Clean and nice. The people there are always friendly, helpful, and professional. The price is right and I couldnt be happier with the unit. I would recommend Bobs in Lumberton to anyone.

Ti
Review №80

Elizabeth Grossman was extremely helpful and the facility was so very clean, security was well placed and secured.

Ci
Review №81

Angela the Manager is great love this lady. Come to Lumberton she will take care of you. Did I tell you this is my second time with Angela, she thinks Im a stalker.

Me
Review №82

Layla was awesome. She answered all questions and was wonderful with my grand daughter. I couldnt have asked for a better experience.

Me
Review №83

Elizabeth is the best. Very helpful, honest with prices, helped me with their deals, very sweet to her customers, and is a great asset to Life. Need more people like her add-ons this area.

Ra
Review №84

Absolutely was a blessing to meet Angela such a wonderful visit . Definitely an asset to your company. Angelas Energy is something this world needs more of!

He
Review №85

Angela Trahan was absolutely wonderful helped with all of my needs and more!

Br
Review №86

This place is very clean and helpful, I recommend asking for Elizabeths help when using this storage Thanks so much!!

Lo
Review №87

We started off on the wrong foot, but this lady Angela Trahan refused to stop talking and making me feel good and convinced me to rent the space and i left with a smile. Thank you Ms Angela. Love this lady.

Cl
Review №88

Clint from Bridge City - Katy was the best at everything: knowledge of the business, anticipation of our storage needs, cost, and all with a very positive and cheerful attitude. Pleasure doing business with this company and location!

Sc
Review №89

This facility is very neat and clean and the staff is awesome thanks life storage

Sn
Review №90

Excellent ... Only place i would rent a storage place in south florida.. Great staff. Professional and helpful. Whats important to me is that i know my stuff stored there is safe and the place is impeccably clean.Yea.. I would recommend this place to my friends.Patrick T de V

Su
Review №91

We were very pleased with the pleasant service we received from Katy. We asked many questions and called back several times with changing needs. Each time we were greeted with the same genuine and friendly responce. Yall have a goldmine in this employee.

Ch
Review №92

Angela Trahan is the best person to get a storage unit from!

Mi
Review №93

This is the most secure place ive ever been too. The customer service is very friendly and super helpful!

Mi
Review №94

Elizabeth very personal worked very hard to accommodate all my needs.

Ta
Review №95

Angela and her new trainee Elizabeth were very friendly and knowledgeable and made the transaction very easy and pleasant.

Do
Review №96

Katie was so helpful and awesome! Informative, and willing to go the extra mile to explain the rental space process!

Ba
Review №97

Very good people

Ju
Review №98

Alexis was great, customer setabd facility was clean I am a new move in today I love it awesome!

Sc
Review №99

Very nice and clean facility. Angela made sure everything was right on our move in.

Kr
Review №100

I love the new facility! It opened just in time to put my Hurricane Harvey salvaged contents in.

Information
17 Photos
100 Comments
4.9 Rating
  • Address:188 S Lhs Dr, Lumberton, TX 77657, United States
  • Site:https://lifestorage.com/storage-units/texas/beaumont/77657/260-in-lumberton/?utm_source=google&utm_medium=maps&utm_campaign=GMB-TX-260&utm_content=website-link&howheard=IGB
  • Phone:+1 409-755-6909
Categories
  • Self-storage facility
  • Moving and storage service
  • Moving supply store
  • Storage facility
Working hours
  • Monday:12–4PM
  • Tuesday:9:30AM–6PM
  • Wednesday:9:30AM–6PM
  • Thursday:9:30AM–6PM
  • Friday:9:30AM–6PM
  • Saturday:9:30AM–6PM
  • Sunday:8:30AM–5PM
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