Its always a pleasure to see Joni & Bree.They always make the time to help with special circumstances and Big Thicket Hearing & Audiology accepts VA Refferals.

Excellent service,and quality products, not only the best audiologist in Hardin County, but the only Audiologist in Hardin County. Serves veterans far better than the VA ever thought of. Dr. Joni Ruiz did her residency at Walter Reed and developed a admiration and dedication to Americas fighting men and women.

Dr. Joni Ruiz is truly one of a kind - caring, patient, and very thorough! She listens to your concerns, and takes her time to answer any questions you have. I have seen her expertise in treating all ages: my young daughter, my husband, and also my mother. Each of them were given the level of attention and assistance needed.I highly recommend Dr. Ruiz for all of your Audiological and Hearing needs.

This was our first time going to Big Thicket Hearing. The place was clean and very relaxing. The audiologist was very pleasant and helpful. Everything she told my husband she explained in a way that we could understand. So glad that he was referred to her. She works with the VA clinic and Im so glad they referred him to see her. Very pleased with the results.

Absolutely the best!!! Even highly recommended by our ENT Dr. ❣️❣️ Great for my 96yo Mom to go to & not have to go into her ENT Dr.. Excellent professional care !!

Joni Ruiz is amazing at what she does. She listens to your issues and works hard to find a solution. She is both professional and caring! The facility is beautiful with easy parking and access.

Very friendly and professional service. Patiently worked with my 93 year old father-in-law. Thank you so much.

My visit with Joni was extremely informative. Every question was answered and every need met! I am very pleased and look forward to a good and supportive relationship!

We have not met a more compassionate hearing doctor. She cares about her patients, she is just wonderful and caring. She goes the second mile!

Great service and attitude from the moment I walked in the door. Very informative and thorough exam. Explained the results in details. Entire appointment was pleasurable. I highly recommend Big Thicket Hearing!

From John Ballard. Using wifes page due to my not having a FB page. I got my hearing aids when Dr. Joni was with a large medical group. When she left that office, it took me a while to find her again. When she started Big Thicket Aids and Audiology I luckily found out this was her new business. Before I initially found Dr. Joni, I had worked with a few other Audiologists but was not happy with any of them. When I accidentally found her I thought, FINALLY, I found who I was looking for. She even took over the support and adjustments of my hearing aids, even though I had gotten them through the office she worked with before. I was having trouble with rechargeable batteries and she even got me upgraded to a new set with much better batteries and better aids. I carry a handful of her business cards and hand them out to friends when I find out they are needing hearing aids. Dr. Joni has treated me like a person, with concern and genuine care for me as a patient. Im hooked for as long as she is somewhere I can drive to.

Service was good. Tell you what you need to know. Very clean place.

Spent time and did thorough examination and ensured understanding of results of examination. Best hearing exam ever had and highly recommend anyone with hearing issues to please come to Big Thicket Hearing!!

Loved the personal touch at our appointment! Joni Ruiz was great with my 4 year old son, and she was very thorough in explaining everything I needed to know.

BIG THICKET HEARING AIDS & AUDIOLOGY in Lumberton is the place to go for a quality hearing test.Dr. Joni Ruiz is a very friendly, pleasent, and Knowledgeable Audiologist.I Rate her a 10++.Thanks to her, I can now hear so much better.I Love my hearing aids.If you are having any hearing problems, or think you may be; Dr. Joni Ruiz at BIG THICKET HEARING AIDS and AUDIOLOGY is the place to go.

Very personable, straight up. Very informative through the process. Highly recommend you make yourself an appointment.

The Big Ticket Hearing in Lumberton TX, is a “Big Deal.” Their professionalisms shows the minute you walk in. They are courteous and attentive to your needs. The office is clean organize and spacious. Military Veterans are treated like “Rock Stars.” I highly recommend this place to anyone needing a professional and friendly environment for their hearing needs.

Had a great experience at Big Thicket Hearing.Ive been to several hearing specialist and always felt pressure to purchase their products.At Big Thicket Hearing there was no such pressure, just straight forward informative conversation.I did purchase a top of the line ReSound GN device that has restored my hearing. I am amazed at all that Ive been missing for many years.Without reservation I recommend Big Thicket Hearing in Lumberton . if you are in the market, give it a try. You wont be disappointed .

The experience with Joni and Big Thicket was a pleasant one. The group tended to my needs professionally and with courtesy. Ingredients for Great Customer Service. I ve personally had a hearing deficit for 64 years, and one that i believe im somewhat knowlegable. The service was super and the product cant say enough. The Resound unit i looked at gave me freedom to make adjustments on the fly so to speak. And the adjustments were at a push of a button through my cell phone. The experience all the way around with Joni, Big Thicket Hearing and the Resound product was great.....two thumbs up and 5 stars.

Very informative-professional-will be back upon scheduling w/VA for fitting--

It is a great place to get hearing aids.

Very nice was in and out quickly and had everything I needed taken care of

Very nice place. Very Professional. Very Helpful

Great service! Did a great job was very informative and knowledgable!

Joni was so easy to work with; so personable and knowledgeable. You need to use her!!

This Lady takes so much Care and compassion when I see and any other Veteran should go and have her help them the way she has helped me Actually anyone who needs help with hear problems and hearing aids

Great office, great people! Very personable!

Awesome doctor and experience!

Wonderful and helpful.