There is NOTHING positive that can be said about this Walgreens. First do not waste your time scheduling anything online with the pharmacy - no appointments done online are used in-store. You must “sign in” when you get to the pharmacy and wait your turn. The blond lady that works in the pharmacy has an attitude problem. She should find a less stressful job. We waited over 2 hours to get a Seasonal flu shot, even though we were the 6th and 7th people in line. I intend to retain the Walgreen prescriptions I receive by mail, but I will NEVER do business at the Lumberton Walgreens in the future.
This is the worst place ever. They will not update you on your prescriptions. They will fill partial orders and not tell you they are out of your particular medication needed. They aren’t worth the air you breathe. The absolute worst customer service ever on the face of the planet. Wouldn’t even be worth the one star given, but I had to put one I guess.
Slowest store in the world. Make no sense to stay at drive thru window 20 min just to pick up.
Something is wrong with their system to do shots at the pharmacy. Lady in front of me has been waiting for an hour for her shingle shot. I’m behind her and ten minutes late already. Clerk told the lady that “she has other things to do” referring to whomever administers the shots. Sad display of customer service.
This by far the worst pharmacy that I have ever visit they don’t answer the phone and when they do answer after I have been waiting for about an hour or two then they hang up on you callback it’s the same thing I called the manager are the corporate office they said they would get back to me and they never did but they keep picking at me at this Walgreens pharmacy they kept calling me asking crazy questions so after I get my medication this time I will can find someplace else to go because this Walgreens seem to be prejudice and they should of just said it and told me to go someplace else they didn’t want my business that’s what I’m going to do leave them alone
Good quick stop for snacks on a long journey.
Very unprofessional and do not take folks in order that they come for the vaccine....
One the sorriest stores in the eastern planet. Stayed on the phone for over an hour then go back several times to fill a prescription that was told several times was there. 2nd week now no product. I guess allergy meds are too hard to find.😡
The pharmacy there is THE ABSOLUTE WORST! They screw up medicine orders, have the worst customer service, and they make what would be simple tasks difficult for no reason. The pharmacy alone makes the entire store experience the worst.
We in and out with no problem
Grrat
We are rarely able to get someone on the phone in the pharmacy (have let it ring upwards of 8-10 minutes and still no answer) Same situation at drive through window.You dont always know when youre gonna be busy,but we get tired of waiting,on phone, at window and inside.They need MORE pharmacy staff.A lot of the time its easier to go in, place order and sit and wait,even then they may make you wait for simple things while they actually tend to the window customer.Prescriptions are filled accurately,however.Hard to rate by star system.I must say the Lady on night shift is very courteous and goes the extra mile to make sure things are correct and any and all questions are covered!Not so for the guy whos usually on when the Lady is not.He is curt and unfriendly,wrong attitude toward the people who PAY your salary.
Ive always used walgreens for me and my son, but when I switched to the lumberton location I have had nothing but issues. I really think something illegal is going on because I can put in for a refill and its one price then the next time its another price with no other excuse then check with your insurance. Which ends up not being the issue. I am switching and I am in contact with corporate with all of my receipts. Its really sad, on top of that they are always rude and never helpful. In fayetteville I have never had an issue and even when I did they went over and beyond to try to fix it, called my doctor or even getting in touch with my insurance. Always a great experience I hate I had to switch.
My prescriptions were ready and correct. I received my Shingles vaccine with no wait. I love this store. All isles are marked as to products. Staff are excellent, particularly Pharmacist.
My review is actually a < minus 1 star>Ive had nothing but issues since I moved & started using this location.Had my scripts all transferred & they couldnt even give the right info - we only have 2 active scripts on file for her, WOW I have 6 on file.
The blonde lady at the front ignored me even though I asked her about the passport photos, there were no other customers, so I don’t understand why she couldn’t help me. I waited there for 15 min before leaving.
Walgreens are always great on prices but the drive thru for medicine sucks. When people are waiting for the meds to be filled need to be considerate of other people An pull around until there meds are ready thank you
If I could give it less than one star i would. They made me wait over an hr told me they would send a text alert when my prescription was ready. Never received an alert. Got to the counter and the gentleman waiting at the counter said that my antibiotic that has never cost me more than 30 dollars would be 70 dollars and when I asked him why he said the price varys due to the rewards cards I dont have a rewards card and now thanks to them I never ever will. I told him that was well more than a varience and it was ridiculous and I walked away when I turned around again he was talking about me to the person in line behind me and laughing about it.Appologies that youre not gonna get the money for your fancy car from me.
Very rude and unfriendly staff. The pharmacy is also slow at performing their duties. If you are looking for a quick pharmacy with a friendly staff, please go somewhere else.
I went to Walgreens after my Doctor appt Saturday afternoon ( 12/08/2012) Mr Brian and Ms Courtney was the Pharmacist and assistant working. I had a wonderful experience Ms Courtney was full of smiles and laughs and Mr Brian did everything he could to help me get my prescriptions at the best cost, and they both went out of there way to help me. I would recommend Walgreen to anyone for a wonderful experiencx.Mr. Brian and Ms Courtney were Awesome!Two thumbs UP!!
The pharmacist was sooooo hateful and rude to me I wanted to drag her from behind the counter. I had been at the hospital for 6 hours and was in excruciating pain and I get to Walgreens the girls in the front were very nice and I asked if they were busy and could fill my prescription. They said it should be no problem so I went to the back to get the prescription filled and I am told no. We are closing in 30 minutes and you will have to come back tomorrow!!! WTH? I am in pain, I have just left the hospital and I explained yI do not live in Lumberton and I would not be able to come back the next day and I pleaded with her to fill my prescription and she was INCREDIBLY rude to me and said no and that the girls in the front didnt work back there and they shouldnt have told me nothing. Are you freaking kidding me? I left there and will NEVER go back. I took my prescription to CVS the next day and told them of my experience at Walgreens the night before and the pharmacist there told me that your pharmacist was out of line and from now on to bring my prescriptions there and they would ALWAYS help me if they could. So although I used to love coming to this Walgreens after work, as I worked in Lumberton for 20+ years and had been shopping at this particular store a thousand times or so since it was built there, I will never shop there again and I would NOT recommend that anyone hurting, sick, or in pain and in need of help go there. So CVS it is for me and mine!!! What has happened to customer service?
They even helped get me a discount. Saved me about $100!! Awesome service. I couldnt thank them enough cause I was from out of town and they were so helpful
I love this store. Employees are so friendly and helpful.
TERRIBLE CUSTOMER SERVICE!!!!!!
Great store affordable prices easy to find holiday gifts as for drug stores is alright not to bad, have to wait a day before getting your prescription.
So I caught part of my husbands altercation with the manager at Walgreens at Kearney and Galloway in mesquite, tx. As we walked in the manager and another employee told us to get the dog out. Ben is my husbands service dog prescribed to him by the va. Cris told them it was a service dog and went on about his business only to be confronted in the store again. The manager asked for identification and he said bens silver service dog cross wasnt enough. Even after he sees how mad he gets my husband who suffers from chronic PTSD and depression he still smiles. Then he tells my husband he has the right to refuse service to whoever he wants. Please reshare this because this has got to stop. Ben is highly trained as you can see in the video. A professional employee wouldve approached my husband discretely to make sure his dog was a service dog, instead my husband was told across the store to leave with the dog upon entry of the store.ARY YOU SHITTING ME ??????????
Amazing Services, they are a very helpful staff
Bathroom for customers is out of order. Cashier states they used port a potty. I asked about hand washing technique. Stated employees use the next door Taco Bell. SMH. Disabled patrons out of luck.
Close by
Sign says they close at 10 but u pull up at 5 minutes till to run in for a single item and the doors are already locked and staff just looks at you and keeps on walking
Walgreens Pharmacy SUCKS
Very excellent
Megusta because they open every day