Went in to price shop a mattress and when we approached the door we was greeted by a friendly and helpful guy, Trent. We explained what we was looking for and he took us to right where we needed to be. He didnt try and push us over to another product line or didnt try to sell us something that we really didnt need. We inquired about pricing and he wasnt hesitate about getting us the prices. Needless to say we left with the mattress that we went in look at. Mattress Firm in Lumberton, NC is the place to go for all your mattress needs, dont over pay for a cheap over priced mattress from the furniture stores like I almost did. Stop into Mattress Firm and look at all there selections I guarantee that they will have the right product that you are looking for. I almost talked myself out of not going because I thought the prices was going to be way out of my budget but I was way wrong. So quit letting these sales people talk you into buying there not so good, maybe will last a year mattresses. Stop on by and let Trent take care of you. Best place in Lumberton that I found that actually had any mattresses in stock and didnt knock me over the head with outrageous prices, dont get me wrong but they do have some top of the line mattresses there to. Just wanted to give my experience at this Mattress Firm location.

Very good experience at this location. The rep Bill was very helpful in explaining the differences in the mattress and which one may be right for us. Very polite knowledgeable.It took a week to get the mattress delivered which I was not a fan of. We had every intention on going home with a mattress when we started the shopping for one that day. We also ordered a pillow at the same time which was supposed to be delivered with the bed. It arrived at the store which we had to go pick up 2 weeks later.We tried ever bed in this location and spent hrs trying to pick the right mattress. We ended up on a higher end 4000 plush as it felt great in the store. The mattress slept great the 1st night but every night since both myself and wife still have back pain. We are disappointed as we spent alot of money. They recommend using it for 21 days before making a final decision.The return policy is junk. Technically you get a free trial but you have to pay a $350 fee to exchange the mattress.Overall great experience instore, not pleased with the company and its policies itself.

Customer service was 10 stars and the mattresses in the showroom were amazing! I was seriously thinking of purchasing a mattress set that requires you to buy a pump to blow up your bed so you could sleep on it but I am so so so glad that we decided to visit Mattress Firm first. Everything was explained to us up front before we decided to purchase which made the decision very easy…… If you are looking for a new mattress set then I highly recommend Mattress Firm!!

Alexus and Trent helped us out and got us a bed at a wonderful price while being friendly and helpful the entire time. Would reccommend anyone getting a bed to come to this location. Outstanding service.

The store had an appealing set-up and the sales staff was very knowledgeable of the product that was on the floor. I highly commend Trent and Nancy, and also Mr. McLain for their professionalism.I will recommend Mattress Firm to everyone that I know who are in need of new mattress sets,to go first to this store. I believe that Mattress Firm will not only be their first stop and also their only stop.

Great service. Trent helped get us in our price range and took the time to explain the benefits of each mattress.

Service was polite, helpful, and knowledgeable. I felt helped but not pushed.

Michael was great, super helpful and had a pleasant demeanor. All of our questions were answered and we felt good about our purchase. We will definitely be return customers.

The Salesman want real helpful i purchase a.750$ mattress he didnt tell me that it came with a fold up frame if youre spending 750$ cash the Salesman should tell u everything not u got to read the display card on the counter to find things out when u spend that kind of money yes i am a 59 year old black man that works every day i wished the Salesman would have looked at me different an treat me with a little more respect i love the mattress doe

My husband Terry and I went to the store tonight to look at mattresses. Chris was a fantastic sales associate that helped us make our purchase! We are so excited to sleep on our new mattress.Thanks to Chris and his knowledge we made the right purchase!

My daughter and I received prompt, courteous and professional service from Dale. He asked what exactly we were looking for and showed us the best options in our price range. He got us what we needed quickly and arranged for delivery. His kind and friendly manner is an asset to the company.

Me and my boyfriend came in for a mattress and left with a comfortable and affordable bed. Our sales associate Chris was a dream to work with and helped maintain the budget desired! Definitely will send friends and family members here in the future!

Had an excellent experience. Chris was very friendly and took the time to answer all of our questions and explained everything we needed to know about purchasing a mattress. Im very satisfied and would highly recommend this location.

Mr. Richardson was a great person to do business with. He did not pressure me into a sale which I greatly appreciate. He explained everything and offered me the best products and was very personable. Overall I had a great experience for my first time shopping with you guys and I would recommend anyone I know to him and MattressFirm.

I needed a box spring on short notice. The staff was helpful and efficient, and the cost was reasonable. I recommend Mattress Firm Lumberton.

Jessica was a great sales representative,and Blessings to us.

Mr Dale was very nice and helpful with helping me buy the mattress. My wife and I are very pleased with the purchase and Price that made. We highly recommend shoping in store.

Dale was extremely knowledgeable and helpful with our mattress purchase. Even talked awhile after our purchase was over. Great guy to do business with. Thanks

Deanna, the sales woman, was awesome! She helped us find a mattress that fit our needs and budget right away. We got just what we wanted and saved almost $700 because it was on sale! I would definitely recommend going into the store vs buying online, we almost bought online and Im so glad we didnt because not only did we get to try out different mattresses in person, but we ended up getting ours HALF OFF from a sale we would have missed had we purchased online!

My husband and I have been researching mattresses and adjustable bases for over a year and decided to check our local Mattress Firm. We went in just to look and try out some of the mattresses we were interested in. Deanna, the only sales person in the store, was very patient and allowed us to take our time as we browsed. She was very knowledgeable and answered all our questions and concerns. She even checked to see if the pricier mattresses were available in their outlet. She never tried to coax us into buying anything and didnt pressure us at all. We were in the store for over two hours. By the time we left, wed purchased the mattress we wanted, a Serta iSeries Hybrid 3000, one of their higher end adjustable bases, and a bundle which included two pillows, bed protector, and sheets. We got a great deal and highly recommend Mattress Firm and Deanna. We feel confident that we made the right decision as this is a major purchase for us. My husband and I are so relieved that our search is over!

I was assisted by Mr. Dale and had quite a pleasant experience. He was very patient and his customer service was above the top. Thanks Mr Dale for a great experience.

My experience was 100% satisfactory. With this being my first time looking to buy a mattress, Dale was very patient with me. He also provided me with the price range I was looking for. THANKS again

It was a pleasant experience 😅 A real bed coming Tuesday. Sweet dreams....

Thank you Deanna Gillum Scaggs for helping me pick out a wonderful mattress set for me. She was very helpful and nice thank you for the nice experience there.

Jessica was so helpful in making my mattress decision!

Looking for a queen size mattress. Went to mattress firm in Lumberton, NC. Chris our sales guy was excellent from beginning to end of sale. Answered all my questions. Would definitely go again. Thank you Chris.

It was Black Friday and about 6 people waiting and 1 person working. You could tell he was stressed but I don’t blame him. If he had to take a bathroom break it wasn’t happening. My transaction was quick and fast and I could tell the next guys would be too but he should not have been left alone on such a busy day

Sales staff was a pleasure to work with. Honest people who took the time to figure out what we wanted and helped us find an option that fit our budget. This is our 2nd mattress purchase (different bedroom) and it wont be the last.

Dale was so knowledgeable and extremely nice. Very pleased with our purchase.

I had an wonderful experience. Mr Jimmy was full of information about all the mattresses and he was very helpful. I would highly recommend anyone to go there and check it out for themselves.

Very helpful sales staff. I was given multiple options, allowed to try out and consider each one until I found just the right one for me.

Jessica was my sales consultant, i spoke to her prior to my visit. when i arrived she answered every question i had,& she also already had my paperwork ready for checkout. Jessica made my experience very pleasant

MR. DALE AND THE WHOLE MANAGEMENT TEAM IS JUST AMAZING. COME HERE FIRST WHENEVER YOUR THINKING ABOUT BUYING A MATTRESS. THANK YOU GUYS FOR WORKING OUT AN AWESOME DEAL! 😇🤟

Very polite and professional answered all my questions. Jennifer was 5 stars.

My husband and I stopped by Mattress Firm to purchase a new king size mattress today. We were greeted upon entry and immediately helped. The manager was very knowledgeable and provided us with most helpful information about each mattress. His patience afforded us to select a mattress more suited to our needs. We are very satisfied with our purchase.

Service was great. We went looking and left buying the adjustable frame and mattress.

Me and my husband has an awesome experience at Lumberton Mattress Firm! Our sales associate Dale was so helpful and answered all of our questions and concerns. We can’t wait for our order to come in! Thank you again Mr. Dale!

Dale the store manager was very nice and knowledgeable. He answered all my questions. Helped us to decide what we needed. I’m very excited about getting my new mattress. Hope I’m not going to wake up with the backache every morning.

I posted 5 stars 2 days ago with a great experience with a male salesman. The mattress and free adjustable frame came and as promised awaited for them to haul the mattress away. Mind you I was told delivery was free along with this service because of a coupon. They ended up NOT taking the old mattress off due to a policy of stains (which we wad not been informed of prior) and charged $100 for set up. No reconciliation from store for misinformation. It was a new salesman. I would’ve NEVER paid for $100 for delivery 15 minutes away.

Awesome place..... Jimmie Lucas was such a huge help !!! Will definitely shopping here again!

Amazing products and friendly service, easy financing services, would definitely recommend to anyone

Dale was a great associate. Went through many options to find the right mattress for us.

I had a wonderful experience buying a mattress and bed frame. I would definitely recommend this store.

Dale was awesome, super nice

I purchased a California King mattress and adjustable bed frame from sales associate Dale who was extremely patient with me throughout the process. Dale was very helpful in assisting me with picking the best mattress that fit my needs and helped me get the best price available! Thanks Dale! Ill post another review once my new mattress and adjustable frame are setup!

We purchased a mattress and a two mattress toppers from Mattress Firm. Their salesman went out of his way to help us return the topper we chose not to purchase.

Wonderful experience, very knowledgeable salesman!

Thomas was very patient with us while we were looking. He was knowledgeable with the products in the store. He was helpful in our decision of what we needed, he gave us the best price and when we had problems he took care of it no questions ask. I would highly recommend him and that store. Best experience ever.

I was very pleased with my trip to mattress firm today! I didn’t intend on buying a mattress today, but I couldn’t resist the wonderful sale. The manager Dale and staff were extremely helpful and knowledgeable. They were also very patient and answered all of my questions. I definitely will recommend this store to others. Thanks for all your help and great customer service!

Great place to go. They salesman was very polite and helpful. They have very cheap prices. I think its the best place to go for a cheap and comfortable mattress. 😍

Very pleasant experience! Mr. Dell was very professional, and made me feel extremely comfortable from the moment I walked in till the moment I left the store. I highly recommend!

I just brought my second mattress and the experience itself was amazing ! I’m extremely happy about my new mattress and Dale was amazing. He was very knowledgeable and genuine, which is hard to find in sales. Not only was he genuine he was honest too. I’m referring friends and family to him for a mattress! Don’t take my word for it if you are looking for a mattress check out lumberton Mattress Firm, you won’t be disappointed.

Very helpful staff member. Dale helped us picked the perfect mattress and even saved us a few bucks . Now we’re patiently waiting on our mattress to be delivered. 😊

Dale was wonderful. He took his time and he was helpful with giving me various options before making my final decision!!! I cant wait to get our mattress and adjustable base delivered Saturday!!!

Mr. Dale Richardson was a world of help. He helped me find a nice mattress and adjustable frame in my price range and he even worked some extra time to make sure I was happy with my choice, great place

Dale was extremely helpful and spent time listening to our needs. He stayed after hours due to our indecisiveness. He did not try to push the more expensive mattress like competitors. He was awesome! Definitely recommend shopping here before you go anywhere else!

I went here to buy a bed for my 4 year old son. A salesman named Thomas helped me find the right bed for my little boy. He even helped me find a nice bed for my daughter. She was having some back pain with her last mattress and now she is sleeping a lot better. Ill definitely be going back when its time to replace my own bed!

I went there looking for a nice bed for my nephew. Mr. Thomas was really nice to us and he really helped us figure out exactly what he wanted. I was looking for financing options, and Mr. Thomas was really helpful there. I decided to finance my nephews new mattress ( a REALLY good one, too) and I dont have a single regret because he loves it.

Was a wonderful pleasant experience.

Awesome service. Friendly salesman and great selection of mattresses!!! Dale was very helpful. Love our new mattress!

Great experience! Came right in and was greeted by Dale, and he helped us meet all our needs for a mattress and more. Highly recommend Mattress Firm! Low prices and great customer service. Can’t wait to get our new mattress.

Deanna Gillum-Scaggs was the best today. She treated me as she knew me personally and helped me select the best mattress for my needs. She has an awesome personality and very knowledgable and professional. It was a great pleasure meeting her today. Thank you Deaana, I cant wait to get my new mattress with adjustable base...

I had a great experience, Mr. Dale was a great help and I would recommend anyone to come here to just look around or to buy a mattress. They have a great selection.

Just bought a mattress and and adjustable base for a great price compared to other stores delivery within a timely date. The thing that put this experience over the top is the customer service it was great and he gave us all the information we needed thank you Dale for your great service.

Shopping for mattress with my daughter,Mr. Dale helped us fund perfect mattress within her budget.. recommend highly

Went to this store looking for a new mattress. Thomas was our sales guy and he was really funny, and really helpful. He helped us find the perfect mattress for my husband, who has back problems. You all should check them out, because we are really happy with the service, the delivery...everything.

When my mattress was delivered, I realized that it was not the mattress my husband had picked out. Went to the business the next day and the manager was extra gracious. He corrected the mistake and ordered delivery of the correct mattress.

Its a nice store. The sales staff was friendly and helpful. If I need a new mattress, I will definitely come here again.

My husband and I found this great place got a mattress and an adjustable base for an amazing price. The customer service was fantastic Dale was great very knowledgeable and got us something within our budget thank you Dale!!!

I had a very pleasant shopping experience, staff were very helpful and informative.

Dale is an outstanding sales associate. He answered my many questions, was not pushy, and was very personable.

When I went in and talked to the salesman I told him Im on the budget that I could not afford a high monthly payment and he told me my payment would be like $21 a month find a find out my payments is $24 a month and he also told me if I paid quite a bit on the bill they would lower my payment thats not true either if a customer goes in and tells you exactly what theyre looking for the salesman should be completely honest and not give me false information they are not Going to get my business again and if anybody asked me if thats a decent place to get mattresses firm and a sales rep is good Imma have to tell him the sales reps do not tell you the truth but its a great place to get mattresses you cannot do a business lying to customers when they are not lying to you if you ask him to complete truth and tell him that you are able to do a certain amount a month they should not guarantee you it would be that at all so many people lie to me from different places thats why its hard for me to trust anyone

Mgr Dale was great. Worked with me and we made a great deal. Saved a ton!!

Went here looking for a bed and I am very pleased with it. The salesman was nice and knew a lot about mattress I wanted and gave me a great deal.

Dale was fantastic and took time to explain everything. Me and my wife were very pleased with the prices and store staff......thanks!

Great experience. Wonderful staff and quality product

Went to the Mattress Firm in Lumberton, NC and I couldnt be happier. The salsesmans name was Dale and he was very attentive and helped me out a lot.

Thomas and Dale have both been awesome in assisting my husband and myself. We didn’t even purchase from this particular location and they still offered great help and service!

Got a very good mattress for a great price. Come check out Dale at mattresse firm.

No pressure, easy going salesman, and a good deal. I wont need a mattress for another 10+ years now, but when I do Ill come back.

Dale was very knowledgeable and helpful. Great experience, cant wait to get our mattress delivered.

There box springs are no good.Been trying to get a new one and I have just been getting no where

Got me a nice bed for cheap and a pillow to. Tomas helped me find one for my son to

Got an amazing deal on my new mattress for Memorial Day. absolutely love my new bed!!!

Very helpful. Great prices.

Walked in just to look around while my girlfriend looked at shoes next door and tomas helped me immediately. he helped me find the right mattress and by the time she was finally done buying shoes she came over and ended up loving the bed too. tomas gave us a really good deal on it and I bought the most comfy pillow I ever used in my life and now my girlfriend regrets not getting a pillow too. We didnt plan to buy a new bed but i didnt realize how uncomfortable and old my bed was until i started testing out new ones so im glad i went into mattress firm while my girl spent way too long looking at shoes

Very fast and friendly service

Very friendly and knowledgeable of products.

Lots of displays and great customer service. Ask for Thomas!

Bought a queen mattress frame and box spring also a king mattress for queen price they kicked in a rising king frame

Great place and great staff

Great.Sercvice

Best place to get a mattress. Lowest prices in town

Not enough help. Walked out of store.

Dale is fantastic! 😁

Salesman was just to much.

Excellent customer service. He knows what he is talking about and went out of his way to get us what we wanted. Can’t wait till Purple arrives, then we are going back to the same person who helped us and buying another.

I love our recent visit. Laura made our experience very enjoyable and easy... absolutely love her!