Staff is always so friendly here and take good care of us they always have what we need love that we went on a Saturday and they were having a sale.
The employee Leroy Masey is the greatest customer service representative and warehouse employee. NAPA is blessed to have this employee
Always have what I need, or can get it within 2 days. Scott always helpful.
Very helpful, knowledgeable. Well stocked
This is the best place to get parts in Lubbock and the surrounding areas!!! The staff is very knowledgeable and experienced not just about their store but also as hands on mechanics. I would recommend to anyone that needs good quality parts and great service!
They are very courteous and helpful thank you for what you do.
Man I wouldnt go anywhere else the guys up front knows any and everything you need for your vehicle
Always fast and friendly service. I have depended on Jacky Rigney for years.
What a great experience! Thank you for helping me with exchanging my battery!
Great help, went above and beyond. This will be my new source for Auto Parts.
Great store with awesome employees! So very helpful for when you dont know what you are looking for.
Helpful and well stocked
Very helpful.
Very helpful and they had exactly what I was looking for
When you go their a good chance you will find what you need i do
The guys here are very good at what they do.Theres a super selection of parts of just about anything you can think of. The counter sales guys are eager and fast and can help you make those decisions about what parts you need or add ons to make the job easier. I really recommend NAPA on Ave A because they are the warehouse for auto parts. Give them a chance, I bet you wont be disappointed.
They are very knowledgable and friendly. They offer product lines of the highest quality and reliability. Ill spend my hard earned money where I get the best value. In my opinion, that is NAPA.Dan C..
The staff was helpful and NAPA parts always seem to be higher quality so you dont have to worry about the part failing right after you finish installing it. My go to place for all critical parts.
Very clean an organized place, staff very friendly an knowledgeable. Prices are reasonable too.
They have hard to find parts, but most of staff dont know anything about older vehicles
Very helpful! These guys are awesome. Martin is da man. Will continue doing business with NAPA
Very helpful and great staff.
Absolutely, hands down the best parts store in town. Boyd and his crew are all phenomenal. They care and they are honest.
Excellent customer service they were very knowledgeable about their products especially the employee Adam Hargrove
Go there when you got something hard to find
One of the few real auto parts stores left.
Was stranded on the middle of the road. We called to say that we were 15 mins away and they closed in 8 minutes. We asked if they could stay open for a couple extra minutes and the man said “I have places to be at 5.” Okay dude.
If you need a little help and quality parts this is the place to go. Experienced staff that are quick to help. Head & shoulders above the box stores.
Wouldnt warranty a broken $85 Carlyle ratchet but I can go literally around the corner and go to harbor freight and get an $18 ratchet warranted for the 5th time absolutely no questions asked, and you wonder why people dont buy quality tools anymore. Its because you dont stand behind your product!!
Good place to get parts a little expensive but its worth getting the right part.
Its good
Very experienced with everything that thay sell and knowledge of the great parts Supply in stock they have what you need
Great service. Its a little more expensive, but its worth it. This is not Autozone. These guys know their stuff.
Friendly and no there parts. Always helpful
Definitely the best auto place in Lubbock. The staff is extremely helpful.
Always so helpful
I purchase auto parts for about 50 chevy 1/2 ton parts. Napa is a little overpriced on some of their stuff, but friendly knowledgeable staff keeps me coming back for more. Parts are more expensive than some local auto parts stores but are also higher quality. Overall I like them and continue to do business with them.
Great and affordable car parts excellent service. Didnt wait long to be attended to.
Great customer service
Knowledgeable staff assisted and quickly got to me even with a full store
The guys are always hands on to help and satisfying the customer
Great knowledge and extremely helpful, and reasonable prices for auto parts
Been all over the cityi looking for a particular item and finally worked my way to NAPA. They had what I needed. Will go to NAPA first next time!!!
Great experience the guys were helpful and friendly.
Good & Friendly Service And,low Prices!
Friendly staff, always helpful. Wont go anywhere else in Lubbock for parts unless I absolutely have to.
Best place for parts and knowledgeable people.
If you want the best of the best they have it for you
It was good and I will go back
All ways very helpful.
Nothing for selection
They have just about e erything
Good people and good service 👍👍
Mr. Hargrove went above and beyond help me with the item I was purchasing. He installed it without me even asking!
Excellent service
5 parts people that can get you anything you need even if they dont normally carry it.
The service rendered at the time of my visit was alright.
Friendly and very helpful
Awesome staff will be back
Always very helpful
Prices are outrageous I mean they are really screwing you
Got what we needed
Great service.
I buy all of my Automotive Parts here
Found item
Good service
Has auto parts
Great
They are mui mables and they always get your parts
They take a lot for one piece