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Hayes Motor Company
4501 Avenue Q, Lubbock, TX 79412, United States
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Hayes Motor Company
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An
Review №1

Got our 1st vehicle from Hayes. Nick was super nice. The process was so fast and he was such a big help. We appreciate everything he did for us. We definitely love our 2019 Jeep. Go check out his location at Hayes Motor Company on Avenue Q. He will get you into something you love. Thank you Nick.

Jo
Review №2

Great place to find a vehicle offers are the best in town and pricing is reasonable process was fast and easy Thad did the best he could to help me get into something same day I called him I was leaving in a 2018 Kia Soul they’re service is top notch very professional and understandable thank you Thad and everyone at Hayes motors !!

A
Review №3

BEST EXPERIENCE! at first I was a bit skeptical but Jonathan and Toby made my experience and purchasing my vehicle very easy and comfortable. they take such good care of you and get what works for you! I definitely recommend 🙌🏽

Ma
Review №4

Everything went smooth! The salesman, Nick, drove the car to me (about a 6 hr drive) and made the swap! Communication was good. Happy with the new car so far!!

JI
Review №5

Yet another great experience buying from the Hayes team, Thad went out of his way to find me the vehicle I wanted which was the 2021 Bronco, his team went and picked it up and hauled it back just to keep the miles off of it. Hats off to Thad for another great experience! So the Bronco turned out to be too small for me and it was a great vehicle overall just not for me. I talked to Thad told him what I was looking for and why and just like that Thad to the rescue with my new truck and he delivered exactly what I wanted. Thanks again for a great experience.

Da
Review №6

Hayes is the place to go! Nick Cardenas helped get me into an awesome truck when I really needed it and even brought the truck to me when I didn’t have time to make it to the lot. Big thank you to Nick and the rest of the Hayes family!

Ce
Review №7

Thank you Thad.p for my awesome GMC Terrain! He helps me with my first car my Chevrolet Camaro, and now he’s helped me with this amazing car! If y’all need a car, truck, or anything! Called Thad.p at Hayes motors!

Ma
Review №8

Nick was very helpful in finding a good car to fit my budget. I highly recommend working with this company as a whole. The whole staff was extremely helpful. My Children and I needed a car and nick made it happen! I walk out extremely happy!! Thank u nick your awesome!!! I will be recommending people to you.

Ca
Review №9

Dakota was awesome!! Thanks so much! This is the 3rd vehicle we’ve purchased from y’all…we will be back again. 😊

Li
Review №10

Thank you Nick Cardenas. You did great at getting us in and out. God bless you.

St
Review №11

I just want to say I’ve never bought a vehicle from Lubbock. I came to visit from Austin. My car stalled on me. Long story short I went to Hayes Motor Company and had a great experience. The service was delightful, and Mac Alvarado went above and beyond to get me into a new car right away. They will do everything they can to get you into a car the same day. Thank y’all for the service and the car I love it.

Je
Review №12

Big thanks to Nick Cardenas and the Hayes Motors Family! Great customer service and they took care of us like family. Would definitely recommend Nick!

Ha
Review №13

Nick was very professional and explained everything well and to where i could understand the deal. Tye has always had some of the best salesman who are very welcoming and understanding. They made my transition into a new vehicle awesome!

Sh
Review №14

Hayes is an AWESOME dealership. We have been dealing with Thad over there for years and by far the best dealership experience. I called looking for a pickup in my specs and 5 MINUTES later he had one for me! They will go above and beyond. ALWAYS do business with Hayes!

Ta
Review №15

Dakota was very helpful in finding a good truck to fit our budget. I highly recommend working with this company as a whole. The whole staff was extremely helpful. My husband and I needed two trucks and Dakota made it happen!

As
Review №16

Hayes motor company has the best customer service! Huge thanks to Dakota for helping me and finding me exactly what I needed! I made a request online about a vehicle and very quickly Dakota contacted me and we were on a mission. I am a very happy customer!

Mi
Review №17

I got the car I wanted and am fully satisfied thank you nick for all your help!

Lo
Review №18

My husband and I have been Hayes Motor Company customers for years. Because of Thad Politte, we wouldnt go anywhere else. I have lost count of the number of cars we have purchased from Hayes, because weve traded up or down, or added a vehicle. Every single time, we are treated professionally, and know we have been given the best deal possible. I sure am enjoying our latest, a 2019 Chevy Blazer! If you ever need a vehicle, go see Thad. You will not regret it!

Ve
Review №19

Amazing Customer Service I highly recommend Hayes Motor Company for all your car needs! Dakota Hickman was our salesman! He is very patient, and listens to what it is that you are looking for! He worked ALL night until we were satisfied and Happy! Thank you Dakota for your patience and for getting us a Great Deal on both of our vehicles!! ! We look forward to doing future business with you again!

La
Review №20

Had the best experience here Thad is the best salesman. Gotten a car for him three years ago best experience I had. Me and my cousin went Thursday till the best experience. He going to make sure his customer is happy with their sale with him. If you looking for a car go to Hayes motor and ask for Thad he want let you down.

Ca
Review №21

I traded my 2015 journey today...Dakota is a great salesman. He helped me find the perfect vehicle for me and my family. Highly recommend.

Je
Review №22

Dakota was my salesman he went far and beyond, in less than a day I was satisfied with his Customer service his loyalty and his Awesome attitude. When I gave up on looking for a vehicle for me and my family he turned that around and put me into a vehicle I can afford also one I would ENJOY! THANKS AGAIN DAKOTA.

la
Review №23

I had a very good experience working the deal with Dakota, he explained everything well and easy to understand. Honest and very friendly to talk with. If you are looking for a vehicle I strongest recommend this guy to help you out!

Su
Review №24

Mac was amazing and helped me get into my brand new car ! I love it and so grateful my husband decided to surprise me by taking me to “look” at cars. And since we met Mac Alvarado he was very helpful, and it was super easy to get everything done within an hour ! Seriously recommend him ! Y’all go see him !

Da
Review №25

Had an amazing experience we needed 2 cars everybody said it wasnt possible but not these guys they made it happen. They worked so hard and quick to get my girlfriend and I getting 2 cars we love it I recommend for everyone to give them a chance best decision I made for my family. Our kids love it too.

Va
Review №26

I went to Hayes motor company in Lubbock TX looking for a specific vehicle but instead I bought one that was a lot better for me and my family. They went above and beyond to help me find the right vehicle and they even delivered it. So if you need a vehicle please go see Dakota at Hayes Motor Company!!!

Ju
Review №27

So I have no credit and needed a car. Dakota Hickman took care of me. Got me the financing I needed with the down payment I had to give. Great monthly payments and a fresh new start to building my credit. Couldnt be happier with the service I received.

Bl
Review №28

Nick made this the easiest vehicle purchase so far. We love the new car and will definitely do business with Nick again!

On
Review №29

Dakota was an amazing salesman. Excellent service and quality cars. The atmosphere was inviting and welcoming.

Jo
Review №30

Thad was and always is very helpful and strives to find them very best deals possible, and does his very best to make sure we are happy and satisfied.

Pa
Review №31

Hayes Motor Company is amazing! They are all good loving Christian people, that go above any place in town to help you! If you are in search of a good be vehicle go there and ask Thad Politte! He will help you in every way possible! Thank you Thad

ap
Review №32

A wonderful dealership. They always strive to get you what you are looking for. Thad Polllite works to find you the vehicle you need within your range. No pressure. Just amazing service. Car #4 with Thad and Hayes Motors!!!

Cy
Review №33

I needed a car rather quickly and went to Hayes because I had heard good things. I was not disappointed. Thad was recommended to me and lived up to his billing. He listened to me and helped me find just what I needed. I will go back and will definitely recommend them to anyone looking for a used car.

Ky
Review №34

Dakota really hooked me up! Never felt pushed or pressured to buy anything. Always made me feel like I was getting the best deal possible! Really love this place, definitely gonna refer them to my friends and family from now on!

Ne
Review №35

Dakota you are AMAZING!! My husband told you what I wanted and you delivered. Dakota you made buying a car the simple. We were on the road and by time we got to Lubbock it was a done deal. I will refer everyone to Hayes Motor Company. The whole team is friendly and polite. Thank you again. I love my new car!!!!!

De
Review №36

Dakota was awesome! Got everything I needed and exactly what I was looking for. Very satisfied customer!

Wy
Review №37

Dakota hooked me up with a nice F-250. I highly recommend Hayes Motor Company. The entire staff was very helpful.

Ta
Review №38

Highly recommended. Thad was really awesome helped me find the car I needed for me and the family.

LO
Review №39

Thad Politte was a REALLY BIG help with the purchase of our 2018 Chevy Colorado!!!!! A big Thanks to Thad and Hayes Motor Company!!! Will speak of good things to others about Hayes!!!! If you are looking for a vehicle go to Hayes!!! Hands down

Je
Review №40

I had yet another great experience with Hayes Motors. Was needing a truck & Dakota was able to make a deal happen for me! Highly recommend getting your next vehicle with Hayes.

La
Review №41

Thad was awesome! He helped us out with everything we wanted, we are very happy customers!

Da
Review №42

Came to hayes motor company looking for specific features on a pickup and was helped by mack alvarado. He was very friendly straight forward and very helpful in finding exactly what i was looking for. His many years experience of selling vehicles showed in his knowledge of the vehicles.hayes motor company has great prices and aggressive financing on low mileage vehicles.

St
Review №43

Best in West Texas doesnt begin to describe how great they are here. Thad went above and beyond on assisting me on getting a great deal. It was all about me and what I wanted what I needed and what I could afford. Theres no pushy salesman trying to make their money. They make you feel welcome and I was so Confident in the whole process. We drove off with a great vehicle and ease of mind in my new Purchase!! Thanks Hayes Glad to have found you!!

Di
Review №44

Hayes Motor Company on Ave Q is the best place to buy your vehicle. They work their best to get you in the vehicle you want. We just bought our truck and they made sure we were satisfied with our payment range we wanted. Dakota was our sales person and man he’s The Man!! Dakota even went out of his way to travel 45 miles to get signatures and the money. I’ll be going there again when I need another vehicle. Thank you Dakota and Toby.

Ke
Review №45

Dakota was really helpful, this is my very first car that i was able to purchase on my own. He found a car that i actually liked, he made the environment very comfortable.

Ka
Review №46

Hayes Motor Company is the BEST! They have always taken such good care of me and ensured I would get the best deal for what I wanted. I’m always impressed with this team!!

De
Review №47

My experience at Hayes motors was great Thad was exemplary in providing a great quality service, he made it easy to buy my pick up buy phone, all I had to do was go and finalize hardly no waiting, good job Thad Politte.

Ma
Review №48

This is the second car I’ve bought from Hayes. I’m so incredibly blessed we in Lubbock have a fabulous place to go to buy a used vehicle. Thad was incredible with me. Took time with me, explained things, didn’t mind answering all my questions. He was totally for me getting what I needed in every way! Thank y’all so so much!!!

am
Review №49

Thank you Dakota for getting my mom into a nice car.. Dakota is a very nice energetic person great customer service had a great experience with him.. Go get a car from Dakota at Hayes

La
Review №50

Thad your AMAZING awesome!!!!! Thank you so much helping me get my daughter graduation gift early. Its her dream car. (Smart car) Today (4-15-2020) he has work his magic and walk me thur everything and help me understand the process. Fast easy helpful and friendly. I highly recommend Thad. BIG thank you again.

He
Review №51

Mac was great ilove my vwhiclw go see hayes if you need a new ride!!

Kr
Review №52

We love Thad Politte! We buy all of our cars with him! He finds us any car we want! He is not pushy, very informative, very patient and fair! We highly recommend Hayes Motor Company!!

Cl
Review №53

Very pleasant experience Dakota Hickman was very helpful listened to what we were looking for and our budget . Great customer service!!

Ma
Review №54

Really happy with the service really positive attitudes and make dreams come true

Ju
Review №55

Dakota was very helpful, knowledgeable, and informative. He helped my wife and I get the car we wanted at a deal better than we thought!

Ni
Review №56

I needed a car and Hayes delivered. I drove away in a nice one the same day I showed up. Nick was very helpful and explained everything clearly. He worked with me to make sure I got something I liked and could afford. Hayes Motor Company is the place.

Ch
Review №57

If I could give more than a five star review I would! We met Thad in 2017 when we bought a couple of vehicles from him. About a month ago, one of those vehicles was hit and totalled. I should have known to go to Thad first... But I found a vehicle at a different dealership and long story short, things starting to go south with that deal. At one point I called Thad for some advice... He seriously checked on me everyday until our situation was corrected. Lesson learned! So we just bought another vehicle with Thad and the process was perfect again.Thank you Hayes Motor Company for always truly taking care of your customers, and making a commitment to customer service for the long haul not just until I drive off the lot. My family appreciates you!

Sa
Review №58

They where so amazing! Thad helped us get into 2 vehicles knowing our situation! I would defenly suggest going to them! They are amazing!

aa
Review №59

The people at Hayes motor company were really nice. They were able to work with us and help us get the best deal possible. I really recommend going to Hayes motor company if you’re looking to buy a nice not too expensive vehicle

Lo
Review №60

Dakota got me in my new car. Thank goodness 😁😁

My
Review №61

Dakota helped non-stop to get us into a vehicle we love with payments we are comfortable with! We will definitely come back!

Ma
Review №62

Nick is seriously the best. They were so patient with us made the buying process so easy! I’m super indecisive and they didn’t try to force anything on us. If you’re in need of a vehicle I 100% recommended nick.

Sh
Review №63

I highly recommend HMC! We were having car trouble and needing another vehicle ASAP. We stopped by and were immediately greeted by Thad who saw the sale of our car through from start to finish! I’m rather picky and despite this nasty West Texas heat, Thad went through every car and over every detail with me, until we found the perfect fit! He went above and beyond for our family and for that I am truly grateful!

Ka
Review №64

Dakota was great! We went in and walked out in an HR with a beautiful vehicle! Service was great! Treated my kids like his own, even gave my rambunctious 3 year old gold fish out of his desk! Thank you Dakota and thank you hays motors for another successful vehicle purchase!

co
Review №65

Johnathan Shorten is the man you wanna see! Hopped on a plane the next day after finding the car I was looking for and drove it back the same day. This man can find whatever you’re looking for and make sure you’re taken care of from start to finish. Highly recommend

Sh
Review №66

After searching through many different car dealerships I came across Hayes Motors. I was very impressed with the great quality of vehicles they have and with low mileage as well. Ladon and Toby helped get me in to the perfect vehicle. Low mileage and a great price! The process was quick and easy. Great customer service!! I highly recommend them for any of your vehicle purchases! Thank you Hayes Motor Company, I appreciate you!!

Ju
Review №67

We had previously tried to get a vehicle thru Dakota and at the time we could not come up with the down payment needed, when we were ready to start looking we came back to Hayes and requested him to be our sales guy. Dakota looked for the vehicle he knew I would want to be in, made our down payment work & drove away a happy customer. I will definitely be referring customers his way

Ha
Review №68

I had awesome service at Hays motors I would recommend people to shop at Hays for all your new good used car needs ask for Thad he is a awesome sales man

Ga
Review №69

Had the best experience when purchasing my car, Dakota had very great customer service and made sure we left happy!! Would definitely recommend Dakota for any of your car needs :)!!

Ja
Review №70

This is the 3rd vehicle that Nicholas has put us in. He is kind an understanding, he is not pushy he listens to what you want. Thats why i will always go to Hayes motors for all my vehicles. Not to mention the fact they lease really great cars. Trust me you want a great deal great car and a saleaman who really listens to you head to Hayes motor ask for Nicholas Cardenas im sure they are all outstanding tho.

As
Review №71

I went by last week just to look at the cars and get an idea tot what I wanted and could afford! Toby approached me and helped me out and we ended up finding the perfect car for me! He also followed up with me to make sure everything was good. He also told me that he would get me a key fob, I never had to call once for an update he would text and give me the update!Easy to work with and great services!

Ke
Review №72

Jonathen Shorten is an outstanding sales professional. He goes above and beyond to get whatever car you want, wherever you want. I would recommend Hayes 1000 times over again due to there amazing customer service. Keep up the good work guys!

Je
Review №73

Need a new vehicle?! Come here and ask for Dakota! Such a funny guy and definitely makes sure that you get what you want and need!

CJ
Review №74

I’ve was looking for a truck and just couldn’t find a dealership that would work with the down payment and monthly payment that I desired. I decided to try Hayes motors and it was honestly the best decision that I could’ve made. Thad was beyond patient and very helpful when it came to helping me find the truck that I could financially afford. Definitely recommend, great staff and great service!

El
Review №75

Dakota was great! We drove from NM to trade my car in for a 4Runner. Gave us the most for trade in, and was super nice to work with!

Je
Review №76

Thank you Thad, for going above and beyond to get us in a vehicle. Im so glad we decided to stop there. You guys are awesome.

Br
Review №77

Dakota helped me get into a nice vehicle in a super tough situation. I was upside down on a previous car and was still able to get something affordable and reliable.

Me
Review №78

I bought a car and October of 2020 and I bought it here because Ive always had a good experience Ive had a car a whole year before I had any problems with it well I bought a car and it has problems with it and Ive only had it since October 2020 list clicking noise.... thats when I bought it. It turned out to be the AC condenser air compressor whatever I have to wait to fix that because its going to cost me anywhere from $1,200 to $1,800 to fix a couple days later Im driving along the street and I stall on 50th I have to push the car to safety and then get it home another couple of blocks and it turns out its the alternator 9 months Ive had this Jeep and Ive put a battery in it a battery in my key and now I have a c and an alternator to add Im on a fixed income and I just wanted a car to last at least a year I paid $13,000 for that car another 2,000 car insurance I cant even drive it, Hayes is a disappointment. 😔

Al
Review №79

1/8/21. Went to Hayes in the morning to look a vehicle. I was approached by Toby Clement and told him what I was in the market for. It was pretty cold so I insisted he could go inside, but he insisted he wanted to be with me no matter what the weather conditions were. Toby knew every vehicles price, mileage, and year by heart, which I thought was pretty impressive.He wasn’t pushy, nosy, or annoying. He was professional and very friendly to any questions I had. I probably asked him every cars price and he didn’t mind answering every single one. He was patient and made me feel very welcomed to be there. He recommended another lot of theirs to check out and I found the perfect truck.They worked with me to get it down to a number I liked, but after thinking about it I realized I was a little over my head. They fully understood and didn’t treat me any different so I went ahead a found a SUV that was lower in price and even had 3rd row seating!I got a low price on payments, and was able to put down a low decent down payment as well.I’ve shopped around Lubbock, and by far Hayes has the one of the best quality of vehicles I’ve seen. If you want to find a vehicle with low prices and low mileage then this is definitely the place.Thank you Toby for all the help! I’ll be sure I recommend all my friends and family to Hayes Motor Company.

or
Review №80

1st time buyer & I gotta say Dakota Hickman gets a 10/10. Great experience all around!!

Co
Review №81

I’ve had very awesome experience with Dakota at Hayes motor company he and his team went out of their way to help me out and i thank them a ton

F
Review №82

Dakota was great. He went above and beyond to get us in a vehicle that was practical for our family as well as something we liked.

Ja
Review №83

Great people great service I highly recommend!

Me
Review №84

THAD WAS VERY HELPFUL, UNDERSTANDING, AND COURTEOUS. HE WENT ABOVE AND BEYOND TO HELP GET ME INTO A VEHICLE I LIKED AND NEEDED FOR MY CHILDREN TO FIT COMFORTABLY. WOULD DEFINITELY RECOMMEND. THANK YOU!! 👍

B.
Review №85

Great and quick transition trading out my car! No hassle or issues. A very professional group that has experience and it showed. Go over and see Thad politte and he’ll take care of you like he did me and so will their team!

Ra
Review №86

I had been intently shopping, seeking an F-250 to replace my F-150. I had purchased a new travel trailer and my F-150 was having issues controlling the trailer in slight winds and when Semis passed by.Being close to retirement my budget was limited and I was prepared to give up some of the bells and whistles I had enjoyed on my F-150s. I quickly realized the only late model F-250s I could afford were white basic work trucks or high mileage trucks. When I finally found some trucks that I thought were acceptable, and went to look at them they were either abused, or that truck sold, or “that’s a Fleet price”…. I was really becoming frustrated. So I extended my search out to 300 miles. AM I GLAD I DID!!! I found this 2019 F-250 with only 9,800 miles and she has chrome and sparkly black paint. An extra seat for my dog (the one in the picture with the big droolin smile!). It has every hitch and hauling option I could ever have wanted. I immediately called and talked to Thad. I explained my budgetary predicament and he said if I would send him pictures of my truck he could put together a deal and when it came to delivery, he said they would even deliver it!!! In short time we had worked out all the dirty details and Thad had also found the lowest APR available. I was so excited, we decided to meet the driver half way. It all worked out so EASY. The truck was MORE than I ever expected. Fair and honest.THANK YOU SO MUCH!!

Ni
Review №87

Jonathan was very helpful. He gave me detailed pricing for a Cadillac and good advice on trading in my car. Will be coming back and asking for him again.

El
Review №88

Mr Alvarado was great we went there not knowing what we were going to get into and he was just as good as could be he found us what we needed and helped us with everything he could as possible went the extra mile we appreciate you Mr Mac Alvarado we couldnt be any happier with the car we got from you

Al
Review №89

Got my second vehicle from them and it was a very good experience, will continue doing business with them.

Ja
Review №90

Mac took care of us good guy!

Ma
Review №91

Nick was very professional and helped us get the car we wanted and made us feel at home and processed paperwork fast and easy. This is A great place to buy a car.

Ad
Review №92

Very professional and respectful service i recommend this company to everybody

Lo
Review №93

My husband and I have bought at least 10 trucks/SUVs from Hayes motors all with Thad!!! We have always been given the best deal and treated very well each and every time we drive into the parking lot!!!! They all have been honest and up front with us from day 1!!!! Will Not Go Any Other Place!!!!! A big Thank You Goes to Hayes Motors, Thad will always be our salesman!!!!!

Je
Review №94

Dakota gave me an awesome experience and I love the truck that he helped me get into

Ju
Review №95

Great place to get a car Dakota is who sold me my car I love it they do what they can to get u a car

Ma
Review №96

At the end of March, we went just to look at suvs since our family will be getting bigger this summer. Since we got out of our vehicle they were very kind and willing to let us test drive all the ones we were interested in. By the time we were interested in one, Dakota made it happen! He got us a great deal even with our bad credit. Needless to say we left extremely happy and with a new upgraded suv for our growing family! Definitely recommend!!

an
Review №97

We had a very awesome car salesman! His name is Dakota and he helped us get into a car we love and worked with us! I would love for yall to go visit him if you are in the market for a new or used car! Dakota is at the one at 4501 Ave Q!!

St
Review №98

Dakota Hickman went above and beyond to help my family get into a vehicle!! We are so grateful,! Thank you!Clara breckon

Bi
Review №99

Thad is always great to us and great to work with! He goes above and beyond! Thank you for everything!

Ar
Review №100

Went In with nothing down thinking It was not going to happend, but thanks too are good sells man Dakota Hickman! He made it happen, if you are looking for a car or truck! Go visit Dakota at Hayes motor on ave Q

Information
31 Photos
100 Comments
4.5 Rating
  • Address:4501 Avenue Q, Lubbock, TX 79412, United States
  • Site:http://hayesmotorcompany.com/
  • Phone:+1 806-765-7007
Categories
  • Auto broker
  • Used truck dealer
  • Car dealer
  • Car finance and loan company
  • Truck dealer
Working hours
  • Monday:9AM–6PM
  • Tuesday:Closed
  • Wednesday:9AM–6PM
  • Thursday:9AM–6PM
  • Friday:9AM–6PM
  • Saturday:9AM–6PM
  • Sunday:9AM–6PM
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Buys used goods:Yes
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