user
Appearance
Comments
De
Review №1

I called with a question regarding an item and Jonathan was beyond helpful. He took the time to check his inventory, let me know of available options and their corresponding prices, and had an extensive knowledge on the products his store offers. I am more than impressed with this man’s dedication to customer service and have yet to experience anything like it while shopping for furniture in Tallahasse. 10/10 would recommend. This man will help you to the fullest extent and honestly deserves a promotion. I have never been so well and comfortably assisted when calling any store before. Absolutely will be returning if only for Jonathan.

Ta
Review №2

This was by far the best mattress shopping experience I’ve had! The staff was very friendly and accommodating. Malik helped us find the perfect mattress, and was the most attentive worker I could’ve had in this process. The staff even helped us place the mattress on top of the car and secure it. I highly recommend this warehouse and couldn’t have asked for a better experience.

Gi
Review №3

My friend and I had a great experience while here. We were greeted and helped from the second we walked inside. Rhett was a big help and walked us through the process. We ended up buying a couch and rug that we loved at first sight. Everyone in there was working with the best attitudes. Will definitely be going back for more things.

ti
Review №4

Jonathan if I remember correctly helped me out a lot. Proffesional and well spoken. Definitely coming back !!!Oh and Shak was also great. Great team

El
Review №5

Came in looking to furnish guest house. Super friendly staff! They don’t hover but keep you informed and help when you need it! Great inventory. Crazy good prices on rugs and warranty plans (for those of you with kids). Adam was super friendly and helpful. We’ve shopped at Turner’s and preferred this hands-down. Can’t wait for delivery!

Ji
Review №6

Went there today to purchase A full size mattress. And Mr shak was extremely knowledgeable about the different types of mattresses. Great prices and awesome service 10/10 in my book

Ma
Review №7

The store was very well put together. I came in from out of town looking to get my daughters college furniture and had the pleasure of working with a salesman by the name of Donte. Great guy awesome attitude! Thank you so much.

Ja
Review №8

This was by far the best customer service experience ever! The worker, Shak, was very helpful and even convinced me to purchase an entire dryer. The staff was friendly. They offered me an area in front of the fan because as you may know, warehouses are very hot. Proud to say that this was the best experience I’ve ever encountered. 10/10

CB
Review №9

Melik was very helpful and provided good customer service.

Jo
Review №10

I came here earlier today and the salesmen who were working there were very attentive and helpful. Everyone in there was nice and the prices in here seem reasonable. One salesman I think named Caleb was especially helpful in answering all of my questions and showing me around. My experience here was overall good. :)

Pe
Review №11

Experience exceeds 5 stars! On 10/16 I dealt with Jonathan who provided excellent customer service & informative options which in turn made me come back on 10/17 to get a sofa set, I then met Malik who exceeded expectations in all areas.

Le
Review №12

An absolutely awful experience purchasing furniture from here. I received everything but the headboard had several items come in damaged and had to take it back it’s been over a month and still no head board they keep telling me the date has been pushed back and they are trying to get it. DO NOT WASTE you time or money here.

La
Review №13

The guys here are absolutely amazing!!! Instant approval in no time. Big S/o Caleb for helping me with the process. Thank you guys so much !!!

Le
Review №14

Not a bad place. The worst part is their website is horrible, you definitely want to go in there instead of buying things online. A lot of product is not available online p

Br
Review №15

Purchased a new mattress from this store. Customer service was awesome! They have really nice appliances there as well. Great inventory and friendly workers overall!

La
Review №16

Great customer service. Walked in, looked around, and found what I wanted. Delivered same day.

La
Review №17

Just spoke with Jonathan who was nothing short of amazing! He offered me a multitude of options regarding my situation & I chose the one that best fit my needs. I’m now waiting on my set to be delivered this upcoming Tuesday. After delivery my review will be edited to 5 stars as a reflection of his prompt problem-solving and empathy!*UPDATE* The set was delivered and I love it. Thanks Jonathan for all your help!

Ja
Review №18

Furniture was very nice,clean and was a reasonable price. Salesman/Manager was nice and very well mannered and helped me get nice things adjusted with my budget! Would highly recommend!!

Av
Review №19

I ABSOLUTELY had a five star experience with this company and their workers. The Manager Adam made sure that when my sofa was not in storage for next day delivery, I was given a date to return to browse through fresh options. Malik was able provide excellent customer service as I chose a new furniture with no discrepancies. And the Delivery guys were awesome and respectful. I live on the third floor, they assembled and placed each couch where I wanted them with no issues. Continue with the great customer service gentleman 💚.

Pa
Review №20

Came in for a bedroom set for my daughter they had a great affordable selection and amazing customer service

Ca
Review №21

Malik was so wonderful and full of life he was so caring and helpful

Ch
Review №22

The guys were extremely helpful... Shak went above and beyond to get us what we needed.. Thank you 😊

Pa
Review №23

Very awesome customer service from Malik and reasonable prices for their furniture.

Ba
Review №24

Great prices, great customer service! Malik helped me with everything and made the process super easy and quick! Highly recommend

Ki
Review №25

Jonathan was very helpful and very nice to me and my daughter help us got great deal today very great store to visit if you need any help jonathan is the man to see

Sh
Review №26

Absolutely FIVE Stars ! These young men were very welcoming . Salesman Malik made sure I got what I asked for, he was very patient with me even though I was picky . Prices were very reasonable . I will be a return customer because it gets no better than this! He made furniture shopping FUN!

Ja
Review №27

Great customer service shak made sure we was taking care of.

Th
Review №28

Best place to go window shopping for different types of items.Well worth the visit.

Gl
Review №29

A sweltering hot box with little ventilation or air conditioning if youre browsing for more than 30 minutes. They dont have a spectacular inventory just a lot of mattresses and dressers. They advertise floor samples of televisions for example a 70in TV is $1,599.00; the same set can be bought for half that amount at Walmart. Not all of their furniture is cheap either. The real inexpensive furniture looks inexpensive. The better quality furniture is as expensive as what you would find at Ashley, Thomasville, or Badcock.

La
Review №30

I’ve been to multiple American freight’s and this is absolutely the best one I ever visited! The manager Malik was very helpful and made sure I left with a big smile on my face ! I will be visiting again .

Ch
Review №31

Me and my sisters first time here and the service was astronomical. Adam, Rhett, and Speed were of great help, we purchased a bed frame, 2 night stands, and 2 box springs. They were beyond patience and very understanding. Would 100% recommend this to a friend.

Am
Review №32

I called to inquire about a specific bed frame and Jonathan was extremely helpful. When I arrived at the store Jonathan continued helping me find the right bed frame for my budget, needs, and a bed frame that could fit in my small car. Jonathan was extremely helpful. I’m very happy with my purchase and after putting bed together I was able to sleep well. Thank you Jonathan!

Va
Review №33

Customer service was great. Associates Shak and Johnathon were eager to help and assisted as expected.

Qu
Review №34

So, I think this location has good customer service during the initial visit & even afterwards, they seem pleasant. But, they also tend to give customers the run around. I’ve been waiting on my sectional for a month. I was given multiple shipment dates that resulted in me just asking for a refund because even a month is too long. I just think the company as a whole shouldn’t push customers to purchase furniture when the reps on the floor aren’t even sure when or IF the company will be issuing more shipments of the item in a timely manner. I always liked these stores because the prices are great but I spent nearly a $1000 upfront with nothing to show for it. So, if you plan to shop there, if the item you want isn’t physically in the store, I wouldn’t waste my time ordering.

An
Review №35

Store manager Shaq was very helpful when we had a problem up at American freight on tuesday

Et
Review №36

Adam is phenomenal! He is very professional and knowledgeable and was available everytime we called on him. When you come here...ask for him. He WILL take very good care of you!🥰

Br
Review №37

Wonderful customer service! Great prices !

Ja
Review №38

My experience was great. Very helpful. Malik explained everything to me and helped me to get what I needed in a orderly fashion. Great place to get furniture from!

La
Review №39

This is my go to place for great furniture at a low price. The layaway is excellent and it has really helped me furnish my home without a lot of money up front. The staff is great and they really work with me. I highly recommend this store.

Ja
Review №40

They have the best mattresses for the best prices any where around! Great customer service. Prices for furniture just cant be beat! Saw a living room suit i loved in Badcock they wanted 2199$ for it saw the EXACT SAME ONE in American Freight they wanted 1599$. They are a little pricey on the delivery fee.. I live outside of Bainbridge and they are charging more than 150$ (i dont know the exact amount because they havent delivered my mattresses and living room suit yet. But they have 165? at the bottom of my invoice)

De
Review №41

Adam and Malik were both very patient and accommodating. It took me a while to make up my mind and they both went out there way to get the furniture I needed and wanted! Thanks guys!

Te
Review №42

Awesome service. The customer service Men were astounding with their services. I left with a bedroom set & living room set

Br
Review №43

Great customer service from manager Shak and Jonathon.

De
Review №44

I was in the Tallahassee Florida store today and was greeted by every employee that crossed my path. I had three gentlemen help me with what I was looking for. And I made my purchase the customer service in that store is outstanding they went above and beyond. It’s very hard to find that kind of customer service anymore. I will take my business there again.

Fl
Review №45

Great enjoy the Guys Help,Will be back

La
Review №46

Very friendly, was greeted as soon as I walked through the door. I let Malik know what I was looking for and a budget and he made sure I left with exactly what I wanted. Awesome Staff!

Jo
Review №47

The salesmen were very knowledgeable and courteous! Jonathan really helped us find the best suiting bed as well as a good deal! :)

El
Review №48

Definitely a Five Star Customer Experience!!My brother just purchased a new mobile home and needed to furnish the entire home and at the same time to stay within a certain budget. After shopping around and going to American Freight Furniture, he was able to furniture the entire mobile home (Living Room, Dinning Room, 2 Bedrooms ) and stay within his budget.Worked with Rhett, Malik and Shak. They were absolutely wonderful to work with and helped him find something he really liked and stay within his budget. They were nice, professional, patient and personable. The selection of the furniture and the deals they offered were great too.Have received lots of compliments on the furniture peices from friends who came to the home.Will definitely be back and definitely be recommending American Freight Furniture to everyone.

Ab
Review №49

We came to the store and feel welcome. Logan helped us to find a better deal with the couch he’s very friendly and have a 💯 customer service thank you.

Iy
Review №50

In less than a months time I have purchased a living room set and today a set of dressers with little effort thanks to Malik!!! He has been an awesome salesman both times!!!!!! We will definitely be back because of him. @demetria sapp

Ar
Review №51

Malik was awesome. Very patient and very respectful. The manager on board was knowledgeable and helped meet my needs!

Sh
Review №52

I have been shopping at American Freight for years now and they never disappoint me. Rhett got us taken care of immediately and got our delivery sent out the next day. I would definitely refer American Freight to anyone looking for furniture.

Jo
Review №53

Adam is the best looking and most amazing salesman I have every worked with he was so knowledgeable and kind he made my furniture shopping a real pleasure! Highly recommended

My
Review №54

I had the pleasure of being assisted by Adam. From the moment I walked in the door, Adam made me feel welcomed. I have shopped with American Freight before, and each time I come back, the customer service supercedes my previous visit! The prices are unbeatable. You wont be disappointed.

Cr
Review №55

Malik was very helpful today..with so many people in the store he still found a way to walk around & ask everyone did they need help with anything. It was a pleasure meeting him #AmazingWork #JobWellDone!!!

Fr
Review №56

Salesperson was great. I got a good deal on a sofa and loveseat. Very satisfied with the price. Have not received my items yet but looking forward to getting my new furniture.

Ch
Review №57

I was assisted by Adam. He was very helpful and made me feel welcomed. This was my first time shopping with American Freight and I plan to come back. The customer service is wonderful and the prices are affordable.

Ti
Review №58

The customer service here is amazing I always come back and look for Jonathan to assist me. He’s very knowledgeable and pleasant to work with.

Sh
Review №59

Malik has very awesome customer service!!! He was a big help, he went above & beyond for me to make sure I got my merchandise. Also, he always made sure I was helped and taken care of! Hes the best!!

Sh
Review №60

Johnathan and Shak had great customer experience today. They were very polite and helpful thank you guys.

aa
Review №61

Had a great experience with these guys. I love the hospitality. Logan what is the best person I talk to all day after going from store to store. Thank you guys very much.

Le
Review №62

Nice store but I went and bought some stuff on layaway and when I came to pick it up 3 days later they had sold it to another customer but they gave me an instant refund which took 5 to 10 working days I wont buy anything else 90 days same as cash from there anymore

tr
Review №63

I had a great customers sevice experience here at American Freight Just Ask For Malik he will get you square away quick and fast

Da
Review №64

Great service and great salesmen Jonathan and shaq were extremely helpful with my purchase im glad i was recommended to go here will definitely be going back

Ja
Review №65

Horrible no one greeted us. No one asked to help or show us anything.

Am
Review №66

Came to look at there dining sets ended up receiving a great deal and great customer service from Jonathan !

Ch
Review №67

This place has really good prices for furniture. Their warranty is really nice, best if you can transport, unless you have 75.00 cash only for the delivery driver.

Av
Review №68

Great customer service. Very nice furniture as well!

Ms
Review №69

Do not go on a hot day. It is truly a warehouse with no AC. If you are on a budget its not bad however you pay for what you get.

Pa
Review №70

My experience with American Frieght here in Tallahassee had been one of excellent. I greetrd with a smile and rememberedby name.Hope your experience is just as delight3

Ch
Review №71

Amazing staff working there! Malik was great with helping me find the perfect sectional!

Ni
Review №72

Best prices we found in Tally. $1299 for reclining sofa and love seat. Jonathan was extra helpful and professional.

DJ
Review №73

I HIGHLY recommend Adam he really did help me out! I would DEFINITELY buy from him when you got to american freight speak to adam he will get you hooked up!

An
Review №74

Malika and Johnathan were very sweet great customer service

Jo
Review №75

Service was Great! Had the opportunity to work with Jonathan who knew a lot about the products and was able to assist us making it a quick process.

Di
Review №76

Malik is great at customer service !! Willing to lend a hand and do what he can to make sure we leave happy

Ka
Review №77

Awesome customer service!

fr
Review №78

Malik was very helpful even though hey were very business he was still helpful

St
Review №79

Malik had the best customer service and really gave me the best deals!!!

Au
Review №80

Adam is awesome!! Customer skills unmatched would 100% buy with him and American Freight again

Di
Review №81

They were amazingly helpful and patient!! I’ve been here before and will only come here 100% recommend !!

De
Review №82

Work with Adam absolutely great salesman good customer service very friendly and helpful

Ha
Review №83

My mom stepdad and I were VERY pleased with our customer support!!!! VERY calm, nice and informative guy!! Highly recommend him!!!

Ch
Review №84

Excellent service from Mr. Jonathan 😄

Fr
Review №85

Came by the store today just to browse and was met by Adam soon as I walked in. Very professional and knowledgeable on the products and also sold me a amazing protection plan. When you guys stop by please ask for Adam! Hes sure to take care of you. Thank you again Adam C.

Re
Review №86

Need to get better furniture. Prices crazy

Fe
Review №87

I had a great experience today with salesman Malik..

Co
Review №88

Affordable appliance and furniture. Come in and take a look at what they have .

Sa
Review №89

Shak was great! The whole team over here works great together! They not only helped us find what we wanted, but provided excellent customer service, resulting in a great buying experience. I recommend over any other furniture establishment! I will be back!

Ma
Review №90

Great team all around helped my grandma out a great deal even delivered it the same day!

Jo
Review №91

Worked with Adam he was great ! Very huge help ! Definitely recommend for anyone looking for new furniture!

Da
Review №92

I got a very nice couch from here. They gave me a great discount

Ad
Review №93

Adam was a great help this evening! He made my vision come to life and now my living space is more welcoming! Ask to speak to Adam at American Freight.

Co
Review №94

Adam is Amazing! This is my second time around at this location this year alone. I will be a returning customer. Guys go in and look for Adam or Johnathan, you will not be disappointed 💕 Thank you BOTH so much!

Do
Review №95

Malik was a big help really appreciate his work

De
Review №96

Malik helped me out gave me a good deal great guy

De
Review №97

Adam was awesome and definitely helped us out with saving as much money as possible

Al
Review №98

I highly recommend them. The salesman was knowledgeable and very helpful.

Em
Review №99

Warehouse furniture store, plenty of friendly employees to help you with all your needs. Wide selection of beds, livingroom sets, bedroom sets and more. Prices on some things are run of the mill, but a lot of stuff is much cheaper than a standard furniture store.

Cl
Review №100

Great priced items and I got it the same day!

Information
16 Photos
100 Comments
Rating
Similar organizations