Would choose this first over any of the big box stores. Staff is great, eager to help. Soooo much easier and quicker when trying to do something around your house especially when its something you need now and dont feel like dealing with the lines
They are ALWAYS HELPFUL here! Im not a terribly handy person, but want to improve, and I will show them pictures of what I want to do and they will give me all that I need. Thank you!!
The team at A.G. Hardware is always helpful and informative. The team and the great product selection make it the perfect neighborhood hardware store.
Good store great employees decent prices
The people here are amazing!! They always are/⁶⁶
Amazing selection and staff, always shop there for everything . Highly recommend !
The place is a good place to go to they help you with whatever you want and youre in and out a place to me as a five-star absolutely thank you.
Quick in and out, no long lines. Associates are knowledgeable and very helpful in helping you choose the right products for your home repairs.
Shop local small business especially A.G. Hardware. They treat you like family. Ive been shopping here for many years and will continue to do so. They are excellent at key cutting house and auto, helping you with your home improvements, and finding you the products you are looking for. Amy and her staff are absolutely great! Shop A.G. Hardware you wont be disappointed.
A.G. Hardware is a great place to go when you need a variety of things. I have been shopping there for years. All the people that work there are VERY helpful and VERY knowledgeable. They always have what i need and can answer any questions that I may have.
Great place good customer service.has almost any house hold item needed for repair or replacement.all bolts,paint,hard wear house hold supply... Great. Place. And atmosphere.
What an amazing selection! Crystal was excellent in helping me find exactly what I needed. The nuts and bolts section was amazing! I have never seen a selection so large. I was completely surprised that the store had three levels! We will definitely be coming back here.
A&G has very helpful staff. They are a great local resource for most common hardware needs but are not large. You may not be able to to find rare items or a wide selection but they can easily help with most common hardware needs. Worth a visit.
Really good traditional hardware store and more. The staff are friendly and knowledgeable. They are also good at not bothering you if you dont want help at a particular moment. The selection is good and the prices quite reasonable.
Great place and close
These guys are the best around. Ive gone in a couple times now to buy wiring to hang netting in my volleyball facility (Mill City Volleyball Club) and these guys got exactly what I needed and explained in detail the best way for me to hang my netting. Turned out great, thanks guys! Ill be back to do more business!
Best hardware store around!! They always have everything you need at great prices. Wonderful staff, Very helpful. They even remember your name!! Keep up the good work!! Alan
My son and I went into the store today and purchased keys. Amy and Crystal helped us find their huge selection of locks and keys! They even made him his own special keys. I was so excited to see they offered a wide variety of keys and locks. We really enjoyed this store and will definitely be back in.
Everyone was amazing. Helped me find everything I needed. Forgot their names all I remember was I think AMY. She was with an older and younger man. All were extremely helpful and polite with a few jokes!!
A ray of light in the chaotic darkness of remodeling. This small hardware store offers higher quality kitchen cabinetry lines then the big box stores at competitive prices. Their design service was vastly superior to the bigger stores, they came out several times to measure and then inspect the work. In the one instance that a piece came in broken they were diligent in working with the manufacturer to replace it quickly. An easy 5 star rating from my wife and I. Ty Donna for your termendous support.
This is my go to store for that last minute item you need right away.saves time. not a long ride across town. if they dont it, theyll try to order for you.Always friendly, ready to help. they know my name name..
I love this store. It has 3 floors of shopping. Its amazing. Everyone there is always so nice and helpful. The owners kids are extremely knowledgable and always willing to go above and beyond and their right hand man Wayne. I love what they did with the register area. Im shocked that Michael Page says he waited 30 minutes for help.He has to be lying. AG is a staple of Lowell, so they have been doing things right thus far. My receipt states a 30 day return policy. I find it gross people write bad reviews which are typically lies.
I love A.G. Hardware, they always seem to have exactly what I need for reasonable prices. They even had the snow shovels I wanted the day before a snow storm. Cant get better than that. I visit often for my hardware needs and everyone is always helpful.
A nice walk & helpful staff. I got in and out with what I needed and I am grateful.
Very helpful!
Always very helpful very honest ppl just makesure when you go to tease sean a bit 🤣
My new kitchen is now finished and I could not be happier. I started at a big box store and was very unhappy with the lack of attention to detail and disinterest. Then they offered the price!! Yikes! Two painful hours of consult wasted.I took my design to Donna Gagnon at AG Hardware and in about 20 minutes she had taken my design and made it so much better. Then the moment of truth...better quality cabinets, and extra cabinet and larger sink were worked in ...all for less than the big box store.A manufacturer mistake and one damaged door front were not a problem. Donna took care of them immediately and with a smile.I would go to AG Hardware in a heartbeat to do another kitchen.Thanks so much for all your excellent service!
Very helpful they always seem to have what you need from Hardware 2 electrical as well as Plumbing they got what you need if youre in a jam
Old Fashion hardware store that has what you need, helpful, knowledgeable staff. Highly Recommended!
Have worked with Brian Sousa for the past two years on remodeling two of our bathrooms.He has been fantastic! He designed both vanities and one counter top.Each session at the store, Brian spent a great deal of time with us planning the best vanity for the space and offered the less expensive approach for the granite counter top saving us a great deal of money. He listens to all your questions and never makes you feel rushed! Being in the business of kitchen and bathroom design for so many years qualifies him for the best person to visit at A. & G. hardware for all your remodeling projects. Plus, A & G hardware stands by all there products 100%. Plus Brian knows the best plumbers and contractors in the area to bring his excellent designs to perfect completion in your home.
My husband and I used AG Hardware to design our kitchen remodel in the fall/winter of 2015. Donna Gagnon was our consultant and she couldnt have been more helpful, genuine or kind. She went above and beyond to make herself available for us both at the shop and in our home for in home consult. She designed us an amazing kitchen that we are enjoying ever minute of today. Thank you, AG Hardware and especially Donna for your amazing attention to detail, and stellar customer service!!
I have been employed here for over 30 years and its one of the best jobs I have ever had. I love helping customers and making last friendships.
Horrible customer service, store is tiny and tight and in need of some updating to say the least. Had to wait 30 min for them to get me the parts I needed and then I was hung up on while discussing the return policy of the store which is by no means a clear cut policy. Do yourself a favor and shop somewhere that they actually appreciate your business.
We have used AG and Brian for a couple of bathroom remodels. He is great ... and unlike YoMamas experience has stood behind the products. He has addressed factory defects and wrong parts to our satisfaction and pleasantly. The staff downstairs is just as helpful and friendly. I cant say enough good things about this business ... PLUS ... I amazed at the variety of items ... want to spend a whole day just looking .... I also recommend AG to my friends.
Very friendly and helpful... EXCELLENT SERVICE!!!
Helpful staff with an eclectic selection that the big box stores cant provide
Helpful staff guided me to the plumbing section. I wanted to solve a problem one way and while at the store I saw and bought a better option.
The staff is very helpful great to have a local store which has basically anything you need without having to go to one of the box stores and not have to travel as far
I always go here to get copies and they are super nice and quick to help!
Wonderful helpful people!
Top notch as always.
Easy to access and I basically got what I needed.
Awesome help
Couldnt fine what I was looking for but this a great store to go too
Just very attentive friendly hard to come by people to treat you like that these days in business
The staff was very informative and helpful to me in making my purchase.
Very friendly family own store great service love this place.
Very helpful and knowledgable. Good prices.
Been a long time customer at AG hardware. Always had great a experience when I came in. An opportunity came about for me to join the team and now Im helping people with the knowledge I accrued over my years doing maintenance work.
I have upgraded my original rating from one star to five stars based on a very good experience at AG Hardware today.Back in mid-January, 2016, I had a bad experience in the kitchen and bath center, when I ordered a countertop. After almost two months of delays, where I felt like I was getting the runaround, I canceled the order. Donna from AG told me the fabricator was at fault, having ordered the wrong material twice. She said the fabricator just threw his hands up and walked away, not wanting to fulfill the order. I thought AG had somehow been messing up the order and was trying to blame the supplier.Annoyed, I took a refund and went elsewhere for the countertop.While visiting AG today to get some supplies for this project, I saw Donna again. She recognized me, said hello, then asked if she could talk with me. Apparently this incident bothered her, because she showed me email exchanges between her and the fabricator, which proved the fabricator was making all the mistakes by not ordering carefully enough. It showed AG was in the middle between an unreliable supplier and an unhappy customer.What really impressed me most of all was that Donna still recognized me three months later and wanted to try to smooth it over. I thought she was very sincere in her approach and was straightforward in explaining and showing me exactly where the failure lay.Would you get that level of service at Home Depot or Lowes? Most definitely not.So Donna, if youre reading this, thank you again for stopping to say hello. I really appreciate your working to regain a customer. RD
Great service!
Great little hardware storeA little bit of everything
Excellent service the guys there know what theyre talking about and they know where it is. If they cant find it theyll tell you where to find it
Helpful staff. Very knowledgeable.
I forgot the differences between a neighborhood store and a bigbox....dealing with AG was a pleasure and I will be back!
This has been my Go to hardware for years. Love the customer service.
They own and area behind the building on lakeview ave the put up a fence so people cant walk threw to get to the back there disable people its just so wrong in so many ways they could leave and opening for people its so disrespectful
Always so helpful
As good as it always is.... Never a problem....
Friendly place know them all by first name basis
Very helpful well informed staff.
They have or can get anything you need for the house repairs
Very helpful staff
Bad parking, but they some time have what I need .
Had a lot of inventory
Small but has almost everything youll need
Expensive
Great guys, attentive to your needs
Need more places like this one.
Love it great service
Great customer service
Very helpful workers on Lakeview St, Lowell, MA
Good customer service
They dont stand behind their products. A factory defect and Brian took it personally like we were insulting him. Will never go back and would not recommend anyone else going here. VERY POOR CUSTOMER SERVICE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Good merchandise
Good prices