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Thunder Mountain Harley-Davidson
4250 Byrd Dr, Loveland, CO 80538, United States
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Thunder Mountain Harley-Davidson
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Ka
Review №1

#1 YOU ARE! Thank you from the bottom of our hearts for taking care of Mr. Powells bike...Rest easy to our friend. We have been with you through 12-13 bikes. We will go no where else...You 100 times over showed us what a top notch Harley dealer you are. Shout out to the owners!! AMAZING!

ju
Review №2

Best of the best, of the BEST!!!I DONT KNOW WHAT ELSE TO SAY HERE!!!Mad props to Jessica in parts for finding hard to find 100th Anniversary Harley Davidson brake parts that were also shared by Indian Motorcycle that year. Wow. !!¡Best in the state!Thunder Mountain RULES!!!Def buying my next Harley here. AGAIN!!!

Ja
Review №3

Im really on the fence about this one had service done on my bike. The service writer kept trying to up sell me a whole bunch of service that I didnt need or want. Needless to say I went in and spoke with the old shop foreman the old guy, no offense. And we explored the other options. Well needless to say the shop foreman saved me about $700.00 for a new rim and tire by exploring other options, (keep in mind the tire only had about 2000 miles on it) like trying to rebuild my wheel first rather than condemning it to the scrap heap right out of the gate.I would chalk this whole situation up to lack of experience on the service writer he just needs a little more experience/training. The old shop foreman saved this service/repair sell.So at this time I dont know if I will be back. Well see.

Ja
Review №4

Love this place was there looking at poker chips actually found the bike that I was looking for

De
Review №5

Incredible staff and service! Super helpful and accommodating. The place to go to service your Harley, killer selection of new and used gorgeous bikes. Check it out!!!

Mi
Review №6

Love this place! Everytime we are driving through from Iowa to Estes Park we stop. The store itself is beautiful! They have the best clothes line Ive ever seen! And weve been to a lot of HD stores! The girl helping us was super friendly & helpful too! Well be back next year!

Ch
Review №7

We had a wonderful experience coming here! The staff was all very friendly and helpful! They made sure we got what we wanted at a price we could afford! They took us through every aspect of the bike world and made sure we would have a safe trip with our new Harley! I would 100% recommend them and will be returning in the future!

Br
Review №8

Largest selection of bikes I have seen in a while!

Lo
Review №9

Raiah did an amazing job she greeted me promptly and helped me decide which bike to purchase. She was friendly with the kids and entertained them all while still getting things done with the bike. 10/10 customer service from her

to
Review №10

Very Friendly atmosphere and had a lot of merchandise to chose from

Bz
Review №11

Gio was awesome and great to work with, and Kristy was very helpful.

tr
Review №12

Super friendly employees! Huge place! Prices are in line with other harley shops. Employees take the time to walk around with you and tell you about bikes and even let you sit on a few of em knowing you arent purchasing today. Still spent time with you. Ive been at other dealerships that people wont even greet you or spend time with you if they feel you wont be purchasing. Bought some gear though. Great place and will return when in the area!

Sh
Review №13

We were driving in from Wendover, Utah and got there about 5 minutes after closing. So we just took a picture out front and one of the gals said as she was leaving “I will take your picture “. She was already in her car and got out to take our picture. We told her how far we had come and was hoping to get here before they closed. They let us come in and buy 3 shirts. All the sales girls were awesome!! We always love ❤️ the Harley stores! You are all so nice, but they went out of their way to make our day!! Thanks so much!!😘😘Sheila and John

St
Review №14

Biggest harley shop ive been to. People there were real nice to us.

La
Review №15

I tried to hit every Harley in every city I go into to get a pen but this place is the biggest Ive been to it is massive and absolutely gorgeous staff was super nice showed me around.

Ro
Review №16

Great parts counter employees. Left a set of keys & security key fob on counter. Came into dealership following day and keys & fob turned into lost and found. Young lady at front desk knew who I was from previous visits and handed me the keys with Smile. Great Franchise Ron from Fort Collins,CO

Ha
Review №17

My family and i stopped in yesterday just to check it out and we were impressed. When we walked in a younger guy with longer hair started to talk to us i wish i could know his name but i don’t :( Afterwards we walked around for a while and found what we needed and checked out. The woman that checked me out was super nice and carried a little conversation with me. Both the guy and the girl seemed really engaged in the convo i just wish i knew their names. Will definitely be stopping in next time we are around that area!!

Je
Review №18

Love the shop. Great retail side with lots of clothing. Great looking floor full of bikes and amazing sales persons. They are always so helpful. I cant say enough about the parts department. They have helped me get those hard to find parts for my 20 RGS. They have a Military Discount too! Unfortunately, the one time that I needed mechanical help, I was surprised by the unprofessionalism of Dave in the service office. Gotta call him out. I will never work with Dave again. Dave was unhelpful, argumentative and acted like I was interrupting his coffee break. Dave is the reason for 4 out of 5 stars. Ill be back next week to get more parts, however!

Be
Review №19

Great staff, great bikes, great apparel! The staff was great at every step of the buying process. We were especially impressed with Jim and Kyle. Loving the new Pan-America!!!

Am
Review №20

Thunder mountain was completely top notch in every aspect of the purchase. Dont waste your time the other dealerships, these people will appreciate you throughout.

Ho
Review №21

Thunder Mountain is as welcoming to new riders as their site says. Their new rider course is rigorous and the coaches are tremendous. I cannot say enough good things about the way the coaches care about their students and truly support their growth. They will work with you until you have the confidence in yourself that they have in you.

Ni
Review №22

Purchased my first Harley here and can’t say enough good things about it! Very friendly staff, not pushy at all, and you can tell they are genuinely passionate about Harley’s. Want to give a shout out to Giovanni specifically. He worked with me start to finish and couldn’t be more helpful! Great guy.

Jo
Review №23

Awesome Harley dealer. Loads of inventory, and when we visited they were having a car show and live music! Ten years ago I wouldve stayed all day!

Do
Review №24

I had the best experience here, from starting the process to the finish. Raiah impressed me with her knowledge and customer service. Highly recommend

Ta
Review №25

Very friendly staff. Very clean and organized. The clothing was gorgeous! Someone came over right of way to help with the motorcycle sales. I love going to this HD.

Ch
Review №26

Raiah was extremely sweet and professional while showing me the bike I was interested in. She also stole my baby and ran around the building with him while I did the paperwork. Next time I need a babysitter Ill just hit up Thunder Mountain haha thanks girl and all the staff that helped me buy my first Harley -Christian

Ti
Review №27

Service department is a joke. Stopped in on the ride to sturgis to get an 18 tire for a 2020 road glide and they didnt have one and said they couldnt get one. The kid said he had never even sold an 18 tire before. They pushed us out and said good luck.

Br
Review №28

Big dealership. I have had services done here but have not bought a bike here. Everyone is very friendly and if you subscribe to there email list they have some great service deals. The annual party over Labor day, Thunder in the Rockies is always fun.

Se
Review №29

Would I ever recommend this place to anyone, NOPE! ISaw a 99’ Roadking on their website . Price was right up my alley. With bad credit after my Divorce and years of putting off buying A bike do to obligations. Anyway I was exited and yes Tgey knew that this was a life long dream. So I signed everyone and anything they put in front of me. I felt so welcome in to the Harley Davidson family. Then reality hit. I had to wait a month to get my bike since it was in Nebraska. So When I did get my bike parts where missing from the original picture on line. Sissy Bar and luggage rack. They gave me a bunch of excuses but nothing to make up for it. After all they had my Money and I was financed for the rest. So I took it like a man and left it at that. I rode my bike for two months then it died. TM said they can check it out but they would not be able to do anything because of the year and model of the bike. ( this would had been nice to know back in March) so what began as a dream come true spring has turned in to a no riding season . Bike is still down. H-D community has been awesome and very welcoming. Something that Thunder mountain Harley Davidson does not seem to know anything about. 👎🏼

Ki
Review №30

Very nice people and a large store. My step dad likes Harley-Davidson shirts and I like to stop at different ones whenever I see them and get him a shirt. This one was for fathers day

Je
Review №31

This was the first Harley dealership I ever went to here in Colorado. It is not the closest to my place here and my go to dealer. The staff and customers here are always amazing people. There is always something going on here event wise as well. Also, they have a large selection of new and pre-owned bikes, motor clothes, bike accessories and anything you can think of. If you get into the area and are a Harley fan. I highly recommend you stop in and check this place out. You will not be disappointed.

Mi
Review №32

I have purchased 2 bikes from here in the past. Was in the other day to get a part, on way out I saw a road glide I was interested in. Sales would not give me a price, said too many factors such as trade, financing etc. made it clear I was a cash buyer. Red flag for me!

Cr
Review №33

As a former employee and someone who bought 2 bikes from ThunderMountain I can no longer recommend them. The service department, more so MARK talks to customers so unprofessional that I can’t believe he still works there! It’s sad to post this because Justin and Nick really do try hard to make it better... but with service like that they are nothing better than any other dealer. But you bike from them but avoid the service department at all cost, especially Mark.... he could care less l, and tells you what you must have done to cause the issue!

Lu
Review №34

Great place. Awesome, friendly, positive employees. Was approved and husband loves his bike. He enjoyed the skilled rider class. We are Very happy with our experience. So happy in fact we now have a backseat and a new exhaust (nothing wrong with the old lol)...

Pa
Review №35

Huge selection of Harley-Davidsons people are more friendly than you could ever imagine go in and talk to somebody get you a bike and have an awesome summer

Ge
Review №36

Great atmosphere, awesome staff and a great selection of new and used bikes!!

13
Review №37

Great people nice place to get a bike. Thay worked well with me on my trade.

fr
Review №38

All of the staff was friendly and helpful, top HD dealer

Be
Review №39

Just took the beginner rider class. Great coaches, great content and REAL with eye opening information. I thought I knew more than I did. Always as the passenger, I thought I “had” it. I’m so glad Mary, Marc, Jarred and Liz shared their knowledge with us.THANK YOU, Thunder Mountain HDBecky

Ma
Review №40

I absolutely LOVE THUNDER MOUNTAIN! I LOVE HARLEY DAVIDSON PEOPLE THERE! ALL OF THEM! Will post a picture in a little bit! Thanks THUNDER MOUNTAIN! COLORADO ROCKS!

Jo
Review №41

Went Laborday weekend, its like a mini Sturgis party. Good food, beer and live music

Ka
Review №42

Everyone at Harley-Davidson is amazing!!! They go above and beyond to make you comfortable! They make sure everything is perfect!!! Ill be back!!!!

Br
Review №43

Brady and Kyle G took care of me! Awesome staff at thunder mountain!!😀

Sa
Review №44

Harley-Davidson was great to my girls and I. We were trying to purchase a Harley for my husband to surprise him on his birthday. Thanks to Jim and Scully, they made it all possible. Thank you

Lo
Review №45

Great customer service, great showroom, love the variety of merchandise. Nice surprise to find it, we stopped at gas station and a employee told us where it was, even offered to follow him.

Th
Review №46

Best staff ever. From receptionist to finance, I was treated with total respect. I had a lot of questions and they had a lot of answers. No BS. Thanx..

Ar
Review №47

Border to Border rally stop point hosted dinner for 250 riders great people

Jo
Review №48

Great experience super store very nice folk 😊

Cr
Review №49

Great customer service. Very nice store.

Le
Review №50

Over all best experience that we have ever had with any type of dealership... To include car dealerships.Morgan was our sales person. Mike our sales manager and Nick was our financial manager.I never in my 32 years and over a dozen vehicles purchased have received the kindness... Hard work... And over all above and beyond as I have from these guys.They make you feel so welcome and its even a fun experience!When youre interested in a purchase they send you on a tour of the store and you get tons of free goodies (even if you dont purchase anything)They have this awesome ritual they do when someone purchases a bike and it keeps the energy up and is so much fun! Makes you feel so special and center stage!Not only did they do everything possible to get us the bike we wanted... They also gave us INCREDIBLE pay for our trade in!On top of it. The day we were to pick up the new bike our truck broke down about 20 miles from them.They loaded up a truck and trailer, they piled up and came to the rescue! I couldnt believe it!I highly highly HIGHLY suggest Thunder Mountian Harley Davidson to anyone looking at purchasing or trading in.Absolutely amazing place and even more amazing people!

Th
Review №51

I WILL NEVER RECOMMEND THIS PLACE TO ANYONE! THEY ARE A BUNCH OF CROOKS!My son tried to trade is 3 week old Harley in that he paid $12000 through Thunder Mountain and they were going to give him $10000 for his 2021 Harley and 2016 Honda street bike!

Gu
Review №52

Awesome place to learn and shop. I highly recommend this place if you need to learn how to ride or take the test.

We
Review №53

Jessica at the parts department did a great job she found what I needed quickly he was very knowledgeable about my Sportster even though it was older and I will absolutely do business with them

Na
Review №54

Did the motorcycle class I recommend everybody to do it learn a lot staff are very friendly Liz Mary and Steve did awesome

Ma
Review №55

Helped my brother buy his first Harley. Morgan was INCREDIBLE! She was so knowledgeable! They worked hard to get financing.... fricken awesome!!😎👍🤘😁

Da
Review №56

Very nice place and friendly staff. Knowledgeable about products. They welcomed us to the store, but were not overbearing. We will be back.

Ju
Review №57

I’ve been dealing w/Thunder Mountain Harley-Davidson for 14yrs now, I’ve always been treated different there than any other HD shop through the country as i travel a lot. They have always been very agreeable and help me w/my purchases, the staff like Tina have been there for like 28yrs, so the turnover is very minimal and the sales staff has always been very accommodating to my needs and concerns. I just recently bought my second bike there, the first a new one and a super deal. The one recently was used but very new like condition, there were a couple of items they missed and after I bought it they were more than reasonable to repair the issues at no cost to me. They’re awesome! I recommend them highly, not your common HD store, the best!!

Be
Review №58

Super selection and easy to find all you are looking forward. Friendly staff and professional service.

Ch
Review №59

Not sure if it was them or my bank since everyone wants to argue on who’s fault it is, but my account was charged three payments of $349 for a class and it has messed with my rent/groceries. This makes me terrified to purchase anything more, so I probably won’t.

Co
Review №60

Best bike shop in town. Great sales team service is spot on. Motor close girls are fantastic.

Mi
Review №61

Great Service. Dave the Service Advisor was Great. He managed to get me in since my Bike wasnt idling very well. Thank you Dave. Very happy with the service and they pointed out something a another Harley Davidson Dealership did and didnt do right. The other Dealership left out a piece. I appreciate Dave and Thunder Mountain Harley Davidson techs.

De
Review №62

Raiah was amazing to deal with! She made my whole buying experience super easy, and really made me feel welcome into the HD family!

gi
Review №63

Best Harley Store go in every time I visit family thinking of buying a bike soon.

Ma
Review №64

Cheyenne was outstanding. His knowledge and attention during the purchase of my 2017 Street Glide Special made the purchase very pleasant. I would definitely recommend Thunder Mountain and Cheyenne to anyone looking for a new bike.

Da
Review №65

Really nice Dealership. The staff is friendly and the store is set up so you want to browse.

Ro
Review №66

The best ever!! The staff Skully and Morgan were awesome!! I will recommend Thunder Mountain to all my family and friends!! Thank you so much!!!

Ed
Review №67

Thunder in the Rockies will be going on here labor day weekend I will be there. Im from Wisconsin. Will you be there?Grate time grate state to ride in come on get there and lets ride the divide oh yes

To
Review №68

Very helpful sales clerk. Found exactly what I needed.

Ja
Review №69

Kelly in sales was very nice. When I buy a new bike it will be from her.

Mi
Review №70

Test ride on this bad boy, or fat boy as it were. Cool place to go on rides but super high prices.

Li
Review №71

Awesome ! Great HD Store!

Ri
Review №72

$695 freight fee on top of $495 doc fee for a bike they got from a dealership in Fort Collins. Lied to several times, had the mechanic lie to me! Sent me.out the door with a bike that had bad brakes, loose belt, loose bars. Assured me the bike was gone thru entirely and was good to go. All lies just to make the sale. And over 2 months later still no title work,and unable to get plated and registration. Absolute horrible dealership!!

Ti
Review №73

Such a cool spot! Their stage is amazing!!

Ch
Review №74

I feeling loved it

Ja
Review №75

Just traded in my 2000 fat boy for a 2017 street glide. These guys bent over backwards for me. Id recommend them to anyone.

Kr
Review №76

Morgan was great, I recommend asking for her when you go in. She is very personable and knowledgeable.

Ke
Review №77

Well, I purchased my 28th HD motorcycle (yes, it seems to be an obsession now) since 1995. Dropped into TMHD yesterday with the wife just to look at some motorclothes and wouldnt ya know it, there it was, a brand new 2021 Road King Special in Deadwood Green! As the salesman Jim stated; that bike is just calling out to you. All kidding aside, I just want to thank all the individuals who assisted me on my bike purchase decision. With all due respect, Ive had some good and not so good buying experiences over the years, but the process yesterday at Thunder Mountain HD was professional, ethical and efficient. Jim S., Skully, and Michael G. in Finance were top-notch in every way. Once again, this dealership has a unique way of making you feel like youre part of their tribe. Special shout out to all you gals in the motorclothes department as well...YOU ROCK!With respect and admiration,Kevin F.

Ri
Review №78

Amazing staff infection!!! They are contagious. Awesome people!! Skully rocks!! Finance dude changed my name to. RICH HARD!!! LOVE THESE guys

Fr
Review №79

Bought a bike there almost a year ago and go there about once a month and the staff is always friendly. They are very professional and get things done properly. Highly recommend this place.

Ar
Review №80

Live out of state, I’ve never walked into a Harley Davidson and received the kind of service Giovanni and other staff provided today. Will drive back out of state to come here!

Tr
Review №81

Love this place great selection of bikes, clothes, and accessories

jo
Review №82

Car and bike show great event

To
Review №83

Just finished their motorcycle safety basic rider course. Great instructors, very knowledgeable and a wealth of experience. They will take the time to teach anyone who wants to learn to ride a motorcycle, safely, so they can get their motorcycle endorsement on their license. Highly recommended!

Ge
Review №84

Very nice people Very clearly places

Ch
Review №85

Great overall experience purchasing my 1st bike. The crew at Thunder Mountain were welcoming and provided all the info I needed to help me make my decision. I ended up with a 2019 Road King Special. Highly recommend checking them out if youre in the market for a new or used Harley.

Ka
Review №86

I purchased a new Harley-Davidson motorcycle from the team at Thunder Mountain Harley-Davidson. It was truly one of the best buying experiences I have ever had. The entire process was seamless, transparent and extremely customer focused. Every individual that I interacted with through the process was extremely knowledgeable and professional. I would recommend Thunder Mountain Harley-Davidson to anyone that is considering purchasing a Harley-Davidson motorcycle!

Mi
Review №87

Many years ago, I worked at Johns Harley-Davidson before it was sold and became Thunder Mountain. The people, the bikes, and the buying experience are miles ahead of what I remember from back then, and I absolutely loved it even then!! Anyone in the Rocky Mountain area (or anywhere else for that matter) should seriously consider bike shopping there along with all your other riding gear needs!!

An
Review №88

I took the Beginner Riders Course at TMHD and it was an incredible experience. Liz Rabe, Steve, and Joe are seriously SO great to work with. They developed my rider skills 10-fold over that weekend course and I cant thank them enough! Ill be recommending the class to anyone that would like to develop their riding skills. :-)

ja
Review №89

Just being here makes me want to buy a Harley

Mo
Review №90

Amazing experience from start to finish. Highly recommend

Al
Review №91

I was a little disappointed, the Tshirts were a little too expensive

Ja
Review №92

These people are the coolest people I didnt get the motorcycle that I wanted my loan didnt go through but these people did everything they could possibly do to help me get this motorcycle just all around good people very nice and professional thank you guys Im still going to come back and see you when I can I wont go anywhere else special thanks to Morgan thank you so much for your effort

Ri
Review №93

Nice dealership. Great parts and service. If purchasing a bike from here. Get preapproved online first. They may try and hide the terms of the loan during the process. Go in and ask for jessica in psrts and elisa in sales.

Ky
Review №94

Liz and Riding Academy are The Bomb!!! What an incredibly positive and service-oriented program.Thank you for all you do!

Sa
Review №95

Nice dealership, helpful staff.

Pr
Review №96

Brady is the guy to see! bought my first Harley last week and could not be happier to have bought it from Thunder Mountain! Bring on the summer!!!

ma
Review №97

The large selection of bikes most likely will have what you want.

Ch
Review №98

Raiaha is amazing!! Will always buy from her!

Ja
Review №99

What a Great experience, very patient, they let you get bikes out for test rides. They stayed after hours to get the deal and experience done.. very helpful every step of the way.. thank you guys! Looking forward to a great experience for years to come..

To
Review №100

To anyone looking to make a motorcycle purchase,The staff was more than knowledgeable of the products from New and Used. Josiah in sales showed me many different models. I purchased the 2020 Heritage Softail as I had the same model before. Skully also made sure I got the best deal possible with all the Harley Davidson incentives.The staff in the apparel and parts department were most helpful in making decisions for extra gear.I had a great experience with the very professional and courteous team of people that make Thunder Mountain a pleasure to do business with.I highly recommend them to satisfy any of your motorcycle needs!

Information
100 Photos
100 Comments
4.6 Rating
  • Address:4250 Byrd Dr, Loveland, CO 80538, United States
  • Site:https://thundermountainharley.com/
  • Phone:+1 866-646-6296
Categories
  • Clothing store
  • Harley-Davidson dealer
  • Motorcycle dealer
  • Motorcycle parts store
  • Motorcycle repair shop
Working hours
  • Monday:10AM–6PM
  • Tuesday:10AM–6PM
  • Wednesday:10AM–6PM
  • Thursday:10AM–6PM
  • Friday:10AM–6PM
  • Saturday:Closed
  • Sunday:Closed
Service options
  • In-store pickup:Yes
  • Same-day delivery:Yes
Health & safety
  • Staff required to disinfect surfaces between visits:Yes
Accessibility
  • Wheelchair accessible elevator:Yes
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
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