Very disappointed in the newer duo wraps. They are not made with good PUL anymore and they last maybe a few months compared to the older ones I’ve had for over a year.
Ive emailed their support 3 times with no response. Finally called the customer service, unable to get through on several attempts. When I finally did reach someone, the customer service was TERRIBLE. Warning- if you are buying from this company, do not expect good customer service. We received several items we do not want/need as a baby shower gift. They arent accepting drop offs and she would not pay for shipping. We were really hoping to love cloth diapers and utilize Thirsties... there are just too many other options with better customer service.
I stopped in thinking this was a retail location not realizing that this is the warehouse and you cannot buy diapers here. Despite my error, David was absolutely amazing and incredibly friendly and kind. Thirsties makes the softest, leak free, durable cloth diapers and training pants. Their website is a much better place to purchase their products though.