Honest and nice didnt buy because it was a 2 to 20 week wait 9days away from our installation
Kary was extremely helpful and knowledgeable. She gave me options and helped me figure out what I needed. Awesome customer service! If you haven’t visited their showroom, I recommend a visit. Just beautiful!
Very helpful glad they got us taken care of!... Merry Christmas!
Very helpful, knowledgeable staff. Best selection of plumbing supplies in Louisville.
The gentlemen there were very helpful and kind to me. I had a broken toilet handle with me in hand. They sold me the wrong part but when I returned they didnt even question me. I needed a right handle lever which is uncommon. I will definitely go back.
The people down at East End Plumbing Supply were simply amazing. I called, asked for what I wanted and they had it ready by the time I arrived. I am completely satisfied with their service. Highly recommend!
I am not a plumber, yet they are very patient with me. They always have exactly what I need. Guys at the counter are very knowledgeable about all facets of plumbing because they work with real plumbers every day. Higher quality parts, usually at a lower price, than the big box stores. I always go to them first!
Knowledgeable, helpful, and well stocked.
Toilet broke and called several Plumbing Supply places. East End Plumbing Supply was the farthest, but wow- what customer service! I explained what was wrong and the part I needed (per the manufacturer). They had me text a photo of the part, then explained that I only needed a smaller piece and that I could probably get it from a closer shop. I was happy to make the drive to give them the business, and Im happy to write a review, which I rarely do. When do you come across such thorough and honest customer service these days? When I got there, everyone was friendly and generous with advice on how best to fix my toilet. Thanks Paul- you guys are great and I will go to you for all future plumbing needs!
Cooo
2 thumbs up ! They had the exact parts that I needed. Every one was friendly which is a plus. I will definitely do business with them in the future.
Had exactly what we needed. Got in and out in under a few minutes. Super nice, knowledgeable and went out of their way to be nice to our kiddos that had to come along for the ride.
Very knowledgeable and courteous staff and a wide range of products for your plumbing needs.
They know what youre talking about most of the time & even have it occasionally. Im still waiting on my hoodie.
The most family oriented and honest companies
Paul cruise is a helpful and very knowledgeable salesman!!!
No follow up on commercial warranties well inside warranty period. Dropped and will not respond.
Called and ask if they had heat tape and the guy had no clue what it was...isnt this a plumbing place?
Excellent Customer Service