user
ProSource of Louisville
3303 Gilmore Industrial Blvd, Louisville, KY 40213, United States
Appearance
ProSource of Louisville

Comments
Ma
Review №1

They were recommended by Jimmys flooring who did an awesome job. Their Product was reasonably priced and seems to be high quality. My only issue was that the project had to be pushed back because they did not get the product in when they said they would. Not a big deal though because it was only a couple days and I was not on a tight schedule.The bigger issue was that he couldnt finish the job because I found out they still didnt have had a transition piece in. When I called to tell them to forget about that piece (I had purchased another for $6) they said I had to pay because it was shipped to them now. Then I find out it was $85 for a single length of transition. I had to move out of state the next week so I didnt have time to deal with fighting so I paid.They were helpful and reasonably priced (if you ignore the way overpriced transition) but I will not use them again or recommend to others.product promised: 5/7/2018product arrived: 5/9/2018install finished: 5/15/2018transition arrived: 5/16/2018

Je
Review №2

I ordered all new carpet for my new house as well as flooring for our basement we were finishing. The staff is very helpful and made great recommendations! We worked with Mercedes and she ensured that we understood all the different pieces of making decisions related to flooring, pros and cons. Did not feel like I was just trying to be sold, she helped tailor what I bought to my needs to get the most out of my budget. She has great design experience and we so helpful in choosing things that work well together and help create a vision. She helped me plan and order in time to make sure my project stayed on schedule. They have created a COVID safe environment as well so it was comfortable and safe to go in and look at materials. Could not have been happier!

He
Review №3

Mercedes and Laura are the best, and can find any match. I’d recommend ProSource every day.

Ip
Review №4

As a long-term customer, Ive only experienced consistent A+ service in all respects. Mercedes, Laura, and Rose are a pleasure to work with and have always been incredibly responsive, patient, and knowledgable, no matter the nature of the transaction. I would highly recommend them for any commercial or residential projects...

Ke
Review №5

Purchase all the flooring for our new home October 2019. Very happy with all the wood flooring and tile we purchased. Excellent customer service. One box of wood flooring was damaged during shipping and Pro Source took care of the problem and had a new box delivered. Would recommend to anyone and will use them again.

Ta
Review №6

We ordered 2 custom rugs, Mercedes was a dream to work with! Would highly recommend! We’ve also used them for our wood flooring & all of the tile in our house, most of the items came in earlier than expected during all of the covid shipping delays ☺️

ha
Review №7

Polished professionals were very helpful

Da
Review №8

I purchased 3 rooms of carpet and carpet that was bound for a rug and all of it turned out great. Im bad with colors but Dell has a real eye for that and she helped me get just the right color and pattern. Go see her shell get it right for you and save you some money too!

Ji
Review №9

Great staff and great supplies

Pe
Review №10

Everyone was so nice and very patient since I had a hard time deciding. So much to choose from but Rose helped me through and I have a beautiful carpet!

Fr
Review №11

Great to work with! Always very helpful and patient.

Tr
Review №12

Fantastic Customer Service!

Information
26 Photos
12 Comments
4.2 Rating
  • Address:3303 Gilmore Industrial Blvd, Louisville, KY 40213, United States
  • Site:https://prosourcewholesale.com/showrooms/ky-prosource-of-louisville
  • Phone:+1 502-219-7930
Categories
  • Carpet store
  • Flooring store
  • Carpet wholesaler
  • Home improvement store
  • Tile store
  • Wholesaler
  • Wood and laminate flooring supplier
Working hours
  • Monday:8AM–5PM
  • Tuesday:9AM–12PM
  • Wednesday:Closed
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:Closed
Health & safety
  • Appointment required:Yes
  • Mask required:Yes
Similar organizations