Ive been taking my cars to Shields for 6 years. They take good care and prices are reasonable.

Ive been taking my vehicle to Shields Service for years now. After being taken advantage of by the dealer I purchased my vehicle from, I had lost trust in mechanics, but Shields has definitely gained my trust! Although their prices can seem high, I know theyre using the best parts and I wont have to worry about additional issues after they fix something. Theyre thorough and explain everything very well.

Family has used Shields for years. The service is great and they dont try to perform services on your car that arent necessary. If you have a vehicle they arent comfortable working on they will let you know. Prices are fair and they update you as necessary. Highly recommend.

This place is awesome. They fix only what you ask them to. They are very prompt when it come to servicing the vehicles as well. The front desk person named Mason was very knowledgable and helpful when it came to questions I had about service or taking the time to listen to me when I had a question about my vehicle. I recommend this place to everyone I can think of and they will be seeing me with my cars for any issue I have. Thanks again for the awesome service guys you rock!

Shields is an outstanding place!!!!!I took a chance on them as my new mechanic and I am soooo glad I choose them!!!They are ALWAYS there to help!!!!

Cannot recommend this business enough! I was able to get an appointment quickly; when I came in for an oil change they did a full service check, noting a few things that needed repair. I received up front costs for parts and labor and they explained exactly what was wrong with my car, treating me like I understood everything.The staff was incredibly friendly and thorough in their work. I’ve very happy to support this local business and will continue to trust them with my car in the future!

Shields is great. Have taken multiple cars to them over the years. They are honest, fair, timely, and do great work. Thank you John!

Take excellent care of us! Keep us coming back

Wont allow customers to use their waiting room to wait on their car repair or give rides home but want you to leave your car. Not everyone has someone that can give a ride to and from or have enough money for an Uber to and from plus diagnostic fees and labor plus parts! Forget about it!! Just go somewhere else! 👎👎👎

Shields is excellent! I was on my way to Nashville from Ohio when my car stopped working at a rest area off the highway near Louisville. A family friend recommended I tow my car to Shields and Im so glad I did! The crew at Shields was extremely helpful. I rented a car to get to Nashville and then back to Ohio but Shields was super communicative about what was going on with my car. When it was determined the end of my old car, they even brought it to the junk yard and mailed my license plate back to me! You never want your car to die--much less in the middle of a state you dont know--but Shields was truly the best people to help me through a tough situation and I am so grateful for their wonderful service.

Always honest and good quality work.

Good service on my granddaughters car but somewhat expensive

The worker who helped me here was extremely kind. Ill give them that much. However as my experience with them shows, the best crooks kill mask their shadiness with kindness. First off they refuse to install any part bought by the customer, even if it is the correct part. Second their markup and labor are outrageous. After charging 300 dollars to fix a thermostat issue, they offered to replace my front brake pads and rotors for - 415! I drive a Pontiac g6 and happen to know that all 4 brakes plus rotors shouldnt cost half that, much less just the front. A friend of mine who has an expensive sports car only paid 500 for all 4 in his. Bottom line is if you like kindness so much you are willing to pay 3 times what something should cost, these are the people for you. If not wealthy however, I recommend going elsewhere.

Shields is the one service center I trust and feel completely comfortable servicing my car. I know nothing about cars but have a few friends who are very knowledgeable. They commented Shields and I have not be disappointed. After being told by a dealership that I needed thousands of dollars of work, they fixed my car at a fraction of the price.

Reasonable prices. Great place to get car fixed. Dont sell/fix things you dont need.

Amazing service! The staff is great and really friendly. They made it easy to get my car repaired. I would recommend to anyone.

Oh my goodness, let me just tell you. I choose this place strictly based on customer reviews alone. This place! Lets talk about customer service! Mason was an absolute sweetheart. I called asked if they were able to look at my car same day, he said sure thing bring it in. When I took the car in, I was greeted once I walked in the door. Mason took my information and my keys and I left. Mason called to let me know they found the leak but was not able to see where it was coming from and wanted to okay that they take parts off to get to it. Once they found the problem, Mason called me back let me know the issue and price. Told me they should have it done same day but would call if they couldnt. When the called back I spoke to a gentleman named John. John was just as nice as Mason and told me it was ready to be picked up. When I picked my car up once again I was greeted when I walked in and spoke to the gentleman behind the counter for a moment. He was just as sweet as the rest.The price I paid to get my car fixed was very fair and I dont feel as if I was nickel and dimed at all. The staff was kind and friendly. I am telling you to go here to get your car fixed. These are my new mechanics!

My family and I have gone to them for over 15 years. This last experience with John, the owner, has completely left us to find another mechanic. I took my Honda in to get an oil change, tire rotation, brake fluid flush, and serpentine belt changed. John told me: Including the cost of the belts, itll run about $165. I agreed to the price and when I came to pick it up later that day, the price was $330! I had to come back the following day to speak with John about the egregious difference in price. He told me the quote he gave me did not include the cost of the belts; however, the estimate in the computer remained $165. Their mistake was not calling and confirming this price in the first place. Johns offer to fix this situation was to 1.) take the belts back. Or 2.) A free oil change. This was the most disrespectful offer imaginable. I told him I would be willing to pay the estimate cost, but he said I cant just give you the belts. They have lost our familys business for good and this seems to be a pattern developing with this company. I encourage everyone to steer clear of this establishment and seek another place to repair your car.

John and his son repaired a Toyota mini van for a refugee family from our church. They went out of their way to save money for this family and yet did an excellent job of repair. We cant thank them enough. There are too few businesspeople in this world who balance profit and doing the right thing for their customers. The Shields get it!!

Shields Service earned my business because they convinced me that they wanted to do right by me. They saved me a lot of money by fixing the source of the problem in my Honda instead of replacing the whole system. If it’s worth anything to whoever reads this, Shields Service seems like the type of place that will do the job right, for a fair price and will make things right in a circumstance that a mistake gets made. Hard to find a place that won’t charge me extra for my ignorance on fixing a car. Thank you for taking good care of my Honda Accord.

A family friend referred me to Shields Service for honest, quality, and affordable service and I have not been disappointed. The staff is friendly and the work was prompt. They even informed me of potential future problems they witnessed while working on my car and very openly told me that repair was not needed at the time, but to just keep an eye on it. I highly recommend this shop for almost any automotive repair and/or maintenance.

I took my car to a dealership for repair, after waiting a week for an appointment. I knew the problem but the staff there refused to listen.I left that appointment and took my car to Shields and they looked at it same day, gave me a reasonable price for the repair and listened to me when I told them what had happened. They have my bussiness from now on.

I have been a customer of Shields Service for 10+ years. He and Mason have been very dependable. When they discuss my cars maintenance, I am confident I am getting quality service and honest reports on the issues at hand. I have never felt they were trying to pad the repair bill. There has been a couple of times Ive stropped by with a minor problem and John stops what he is doing to fix the problem right away. Several of my friends and family have been using Shields Service for several years.

Not friendly. Asked if someone could simply listen to a sound my car was making. Dude told me “no you could possibly leave it all day, but wouldn’t look at until Monday.”

I was traveling to family from Memphis to Michigan and had some mechanical issues. I called around and spoke with John. I felt real comfortable and brought my truck in. After finding out what it was, I was a little worried about cost. Mason then gave me some options that worked for me and my family and we got the work completed. Also let me mention how understanding to my situation they were! In and out!!! If I lived here in the area, my vehicle wouldnt go to anyone else.. I might even drive from Memphis... not really, but Im sure it would cross my mind..THANKS GUYS!!!

As usual with John and Mason my wifes car was repaired in a professional and timely manner at a fair price: I have been a repeat customer for years and never had any concerns or even a comeback. Always on time with repairs and great communication explaining in detail what was done to the car and what may be needed in the future to keep problems to a minimum.

Been going here for over 12 years. Honest, fair, and care about the customers.

So happy with the excellent service provided at the Shields. John and his son and their staff were so polite and courteous.

In town for a sporting event and my check engine light came on. Called Shields and they had it checked out in less than 5 whereas other center in town wanted me to drop off car for hours. Thanks for the quick service and your knowledge.

They have taken care of our cars for 10 years. From Domestic, foreign, classic - mechanical to body work - they have done right by us and saved us thousands. Great service. I would trust the advice of John, Mason any time. They are worth the visit.

The best and most honest Mechanics I have ever encountered. I have been taking my personal and work vehicles here for over 15 years and never had a bad experience.

Family owned and operated. Good local service station. Newly remodeled waiting area. Great service.

Friendly, responsive, great service. Helped me out when I was traveling and had car trouble. Under promised and over delivered! I was completely satisfied.

I have been going to Shields Service for many years, family owned, extremely trustworthy, always there to help you in an emergency, extremely fair and I highly recommend to anyone

They are honest, fairly priced, and do great work. My whole family takes our cars to Shields!

Honest guys. Ill go back again.

Took car in for repair. Had to leave several days. Picked it up and after driving a day realized it was not fixed. Took back and they admitted it was not fixed and told me I would have to go to back of line and wait another couple of days for second attempt. Never fixed it. Finally informed I would have to take to dealer to fix. No refund on money.

These guys are awesome! The shop is clean and organized. They completed some work after an accident on ice that sent me over a grassy median into oncoming traffic. They had to replace the tires, wheels, other parts and pieces required for an operational vehicle. A few days after the work, a rear wheel was wobbling during my morning commute. I called Shields and they came to my work to check it out! They got it taken care of right away and its been great since!

You know you trust a mechanic who tells you what you DONT need to do! Highly recommend.

Great service !!!!

They treat you as a customer

I had major work done and they screwed me more than once. I then had to take my car back because they forgot to connect my motor mount and it caused even more problems to my car. They would not fix their mess up and I would not allow them to ever touch my car again. If you want to have more problems than you can afford, do not take your car here!

Nov. 20th 2017 I Was looking for a mechanic for my daughters car, a 2011 Hyundai Sonata. With all the positive reviews I decided to give them a shot. My daughter works full time & is a full time student so getting her car back on the road quickly was very important. They got her car in quickly. They ran diagnostic & did some trouble shooting & found the problem. Had her car up & running the next day. I was impressed with how Honest, professional & talented they are. Most shops would have had us wait longer, not had the expertise to accurately diagnose the issue & just thrown marked up parts on the car till the problem went away. I wouldnt have known & would have paid the price with out the intention of ever returning. Instead I got an explanation of what the issues were, what they did to correct it without needing to buy new parts & very fair repair bill. When things goes wrong with her car again I will definitely bring it back to Shields Service.2ND VISIT 1/3/2018Honest, professional & talented. Thats how I describe Shield Service. 1st Week of the New Year didnt start off well with bitter cold & my reliable Camry deciding to die & not restart for me. After the positive experience I had with the repair of my daughters car Nov. 2017 I didnt hesitate with having it towed there from Shelbyville Ky (26+ miles away) Due to the friged cold it took AAA 10 Hrs to pick up my car & put a back log on Shields as well. I had realistic expectations & wasnt bothered it took 3 days to get my car fixed. Thats faster turn around then I experienced at other larger shops . As my previous experience again I received great service in a timely manner at very reasonable price. Shields Service has earned my trust & respect. If you are looking for professional honest mechanic this is the place.

Excellent service, good communication and estimate information. Well done.

Shields consistently provides excellent service for our vehicles!

No nonsense approach toward customer service, professional advice, neighborly appeal.

Took my Toyota in for an oil leak and fuel sending install since my fuel gauge wasnt working.... Got it back was leaking coolant so I took it back and they didnt tighten a hose, came back home and decided to look it over. ..found multiple hoses not pulled in flush, my drain valve on radiator left partially open....lots of little sloppy things that make me worry about what long term results Ill be seeing...they swapped the fuel sending unit yet never bother to trouble shoot to see why the fuel gauge wont work, I can only assume its a bad ground somewhere or something electric....I wont bother wasting my time taking it back, Ill chalk up the money spent as bitter loss and try Stein or Arts garage instead to help resolve my last issues and hope that more havent been created due to any more mistakes...

Fixed my ford ranger did excellent job good customer service.

Great service and thanks for taking care of my car repair problems so quickly. I will use your place again.

I initially found them on Cartalk about ten years ago. They do all the maintenance that I dont want to fool with. Honest. I can tell you they have saved me thousands of dollars over the years because they dont play the upsell game that other garages play. They make recommendations and treat your car as if it was their own - make the needed repairs, but dont fix things just to increase the bill. Also, I dont buy a car without checking with them first.

Not the cheapest, but good value for the money.

The only mechanics Ive ever trusted. Been using them for over 15 years and theyve always been honest and fair with me

Nice people good work

Excellent!

Excellent machanics