Every employee was very polite and courteous. The salesperson that help me was very helpful. I would not hesitate to do business with them again.

We love using oxmoor. The staff are friendly, our sales rep Steve Whitaker is awesome, always friendly, willing to work with you and make things happen. Kenny the finance guy is also awesome with adjusting things to meet your needs. We love the dealership. We are always made to feel like family and friends and not just customers. And will cintinue using them for further purchases.

Bought a used Mitsubishi Outlander Sport here and 6 months later Im still thrilled with it. Oxmoor Ford made the whole process easy.

Excellent hospitality and great folks. They have a good inventory of new and used cars. Raymond is great to work with. This group is our familys choice to purchase vehicles!

Everyone was super nice and helpful, got a beautiful new mustang. Wyatt was very personable and was great to work with

Darrell is very professional and he’s a great listener. He helped me find the vehicle I wanted, would give him a 10-star if I could. Me and my family will definitely be coming back to do business with Darrell

Nick was amazing! He was able to help me get the exact car I wanted. I definitely recommend him if you are looking for any Ford. Bryce also helped as I left and made sure everything was perfect before I drove off the lot.

Dealership had our company vehicle for almost two months and despite numerous phone calls and messages during that timeframe I could never get anyone to let me know what was going on with the vehicle. Once I finally did hear back, the service department representative told me the vehicle only needed a new battery. We will use another Ford dealership for servicing all of our corporate fleet vehicles moving forward.

Salesman was so nice and helpful. Cars I was looking for very easy to find and spaced nicely. Took a bit of time to do all the paperwork but that’s usual. I bought an Ecosport and love it! Thanks guys!

Everyone was pleasant and very helpful. We purchased a car and was out the door in 2 .5 hours. We have purchased many vehicles a d always spen 4 to 5 hours. Thank you all very much. Give these guys a chance.

Everyone was polite and NOT pushy. Worked with me to get the down payment I wanted. I left in my new Edge feeling very satisfied!

I just purchased a 2021 f150. I am a retired contractor and already knew what vehicle I wanted and after an extensive nation wide search I found the best over-all price at Oxmoor Ford.Then, It all started with an extensive on-line chat with Holly Goodman, who provided me answers to all of my questions. She was professional, knowledgeable, and in no way deceptive or rudely aggressive.The next day I arrived and Holly came out to greet my wife and I, and introduced us to Ray. Ray was kind, friendly, and personable, he walked us through all the paper work and administrative items.At the time of closing the transaction and making the payments, Ray introduced us to Kenneth the Financial Director. We had our own financing, but with our permission Kenneth compared our loan to another loan and was able to drop my monthly payments by $35 and for me that is huge.During this process Evan, an insurance advisor introduced himself and offered to give us a quote for home and auto. I am currently reviewing it, but the cost difference could save me an additional $400 a year for the same coverage.After all was completed Ray came out to show us around all the features on the vehicle and see us off.On the drive home my wife and I were very happy. We bought a great truck, at a great price, received good value on our trade-in, got an incredible rate on our financing, and met a few very nice people that I look forward to seeing again in the future. I would, will, and do recommend to everyone to check-out Oxmoor Ford Lincoln Motors of Louisville, KY. Im glad I did.

Such a smooth and easy experience with great service .

It’s hard to have a good experience buying a car, thease guys did it for us … found it on line, sent a message they answered in a minute, they called as soon as I asked them to, set the appointment our vehicle was ready to drive as soon as we arrived.. ask for a call with numbers and like everything else in a few minutes we got it, made an appointment to to do paperwork and they where waiting when I showed up .., best car buying experience I’ve ever had … go see John Safi if you need a car … They earned our business for ever.

We had a great experience with Oxmoor Ford!! The sales person, Chip Steier was excellent!! He was really helpful and informative throughout our buying experience. Your sales manager is so much more agreeable and easier to work with than your others in the past.Tour upper management has made some really good choices.

The whole process was smooth. From Aaron assisting me with finding the righ vehicle to the financing. I have purchased all my cars from this dealership and each time it has been a great experience!

I got my new 2021 Ford ecosport and am very happy with it! The only reason for 4 instead of 5 stars is the length of time it took.

Excellent customer service! There was a problem in the beginning, but they did everything to make it right. Thank you John!! Added bonus: with Evan’s office in the showroom I was able to save over $100 a month on my car insurance and home insurance!! That is a brilliant idea. I loved that he was there to help. I know my new Escape and I will be well taken care of! They went above and beyond for me. I am very appreciative.

Always a 5 star service when I am here. I had leased my vehicle from another Ford Dealer for the last 3 years, Ive been using their service dept to service my car. Their service is a first come, first serve and personally i didnt feel the service was at all personal. Skip to today, I called yesterday and was able to get an appointment next day. Greeted upon arrival. Fast Service. Friendly Service - Thanks Jeff!! and not 1 but 2 people wanted to ask if I would like a car wash before I left. Thank you Oxmoor. Im sorry I left.

It was a very pleasant and easy experience. Everyone was very professional and informative. The entire process of buying a new car was super fast. We love our new Mustang. 💕 Thank you Oxmoor Ford!

I told my salesman specifically what I was looking for. I didn’t have a car in mind, but I did have a budget and mileage in mind. He found a vehicle that I loved right away and I drove it home about two hours later. They were friendly, honest, and transparent during the process. They made the process easy and I would highly recommend Oxmoor Ford to anyone looking for a reliable vehicle.

Nothing less than a spectacular experience. The salesman (Clint Early) actually listened to what it was I was looking for and went a step further and asked my target price range. Very knowledgeable of the vehicle stock there and ended up getting me a better deal than expected and a better APR on my loan. Now I see why my mother went there for all of her car needs. Love this place!

Clint Radley was a great salesperson and very nice & helpful! Would definitely recommend!

They advertised a Bronco on their website as part of their inventory. I drove 40 miles to look at it only to be told Ford says they were not allowed to sell it. When I asked why it was on their website as inventory, they said it was a demo. Then they said the price is $10K above sticker. So I was completely misled.

Ellie Pittman and crew were outstanding. I did a transaction with them that was handled professionally and with ease. No issues ever, no haggling, just honest business and they listened and cared about my concerns. Managers Roland Pear, Erik Apel, Robert Reimensnyder were simple to deal with. I bought a car site unseen from 7 hours away and they appraised my trade the same way. Sent my driver on a round trip and he was in and out without any games. Terrific team and you can tell they care about the people not the numbers. Thanks all!

Awesome ppl very polite work with u in every way possible!!

Great experience buying a new family vehicle. We came to look at a car we saw online and Drew had us test driving something that was a way better fit for our budget within minutes. As a longtime Ford family, it was great to have a no hassle experience as soon as we hit the lot.

Steve Wittaker sold me a 2018 kia optima . Excellent condition. He was great. Very helpful. Will definitely recommend buying a car from Oxmoor. Process was smooth and easy. Hassle free.

Fantastic buying experience. Knowledgeable Sales, Tech and Finance professionals made our buying experience efficient and enjoyable.Will keep them in mind for our next vehicle purchase.

Everyone was SO nice and made the process of buying my car so easy! They made sure I got the car I wanted at a great deal.

Darrell Cahill was awesome and did a great job in helping us buy out our lease!. He was very knowledgeable. We definitely recommend him for anybody looking for a vehicle.

John Safi is amazing!! Very helpful & willing to work with you. I appreciated his guidance in buying my new car. Jacob did a great job of helping me get through all the knicks and knacks and teaching me all about it.

Nic was absolutely wonderful on the day of purchase and two days after. The best car buying experience that we have ever had. Thanks Nic

I tried for several days all at different times to call the service center to pay for my car since I was not able to pick it up until after closing hours, I never once got an answer or a call back, even after leaving my information with a sales agent. Then after getting my car back the oil filter was left so loose that oil was pouring from it. I had to turn it a solid 5-6 times before it even felt tight. The sheer lack of quality in their work is unbelievable and I will not be back.

I flew to KY with the intent of purchasing a 2006 BMW 330ci convertible. Ray was very nice and picked me up from the airport. When arrived, I walked up to view the car and immediately noticed the car convertible top had been painted! Yes, like brush painted! Never in my wildest dreams would I thought this wouldve been an issue. There is NO WAY no one else noticed this. It had brush marks and the canvas had hardened to the touch by it. It was not disclosed and I definitely felt taken advantage of being out of state. No wonder the images they posted online was taken when the car was wet! Ray was kind enough to take me back to the airport to rent a car back home! I was told they would reimburse me for my travel home, but they only gave me money back on the rental. I definitely feel they should have paid my hotel room for all my troubles and stress! This dealership definitely knew what they were selling and chose not to disclose the damage. Lesson here- buyer beware and be sure to ask if the convertible top is painted! UNREAL!

Took delivery of one of the first Broncos in the US. Doug Kimmons was great. Really enjoying it!

I arrived and asked about the LS model. The man who responded indicated that the man who specializes in Lincolns at that multiple make/model dealership- was someone else; I did not inquire as to whether that person was busy. The man I spoke with at that dealership stated that the LS was not manufactured after 2006; I asked about 2005 and whether production shifted to the MKZ, which he later told me began in 2007 according to a cellular phone internet search, or if the MKZ was manufactured contemporarily with the LS line.There did not seem to be a manufacturers (specific/on site) historical database (and/or (interactive) display) at that dealership; It is unlikely that there is or was one at the nearest classic car museum to that dealership. I was told that the engines for the SUV manufactured nearer to that dealership than the sedan with an engine manufactured in Europe and assembled in Central America were the same; that the LS had a V6 and the MKZ a V8.

The people at Oxmoor Ford are awesome! The used car manager and my sales guy Chip were awesome! We went in with a number in mind of what we would like to keep the payment at a month and they made it happen! I highly recommend Oxmoor Ford Lincoln!!!

My husband and I were in the market for a new BRONCO! We had inquired online prior to driving from out of town. We were met by Clint who showed us our vehicle. We had a lot of questions and he never hesitated to find an answer. Exceptional customer service and never one time wavered on their word.

Skip was very kind and knew alot. he made it easier for us to understand what was going on. the man who set up my phone to car was really knowledgeable and I appreciate him too. we had excellent service, kind and friendly personnel helping us. All in all a good experience in buying a car. Not like in previous times where I always felt pressured. Thank you Skip and associates for your patience and understanding. oh yeah I left a CD in the player it is a Beth Moore CD. bummer

Daryl was great from start to finish, very knowledgeable . Oxmoor Ford keeps getting better . A true one stop dealer

It was a pleasant experience finding and buying my car. Quite effortless. Most of it was done online. However, I was surprised when I got to the showroom and found so many employees who looked like the homeless or street people. I expected them to be a bit more neat.

UPDATE- 08/22/21-Richard sold me a plan that is supposed to cover my oil changes, he assured me that I can take my car anywhere and they will honor it. Well, they do not honor this plan and none of the Oxmoor Auto Group locations will change my oil because I bought a Kia from them. This was $2000 tacked on to the sales price. I left a voicemail for Richard 2 weeks ago and have not received a return call. Needless to say, I feel taken advantage of. This would have been the best car buying experience had they not sold me a plan that I cant use.Best car buying experience that Ive had. I knew what I wanted and what my payments needed to be and they exceeded my expectations. They had the car that I wanted, provided the car fax. They were transparent, efficient and friendly and I would be willing to refer any of my family or friends to them. Ross was my salesman and Richard was the finance manager. Both were excellent.

It was a great experience from beginning to the end . Ellie Pittman was awesome to work with . I would surely purchase another car from Oxmoor .

What a great experienc, the entire staff that I worked with were fantastic. Especially Seth who made the process super easy and even took the time to pick me up at my hotel - I like in another state. Great follow through and excellent communication. I cant thank you allfor helping me become the proud owner of a 2013 Shelby GT500!

If I could give 10 stars I would. Trevor was absolutely amazing and so professional. My husband and I wanted to look at some trucks and Trevor listened to everything we needed. He didn’t try to steer us in another direction, he listened to our needs and made it happen! If you come to Oxmoor Ford Dealership I highly recommend seeking Trevor out and having him help you! He made the whole process so easy! Then Richard in finance department was phenomenal. He was kind and amazing at his job. He explained everything and answered all of our questions. Between Trevor and Richard they both made buying a truck so easy and pleasant. My husband and I will definitely be back for any future cars and trucks. Also will be telling everyone about our amazing experience!

I had a nice experience at Oxmoor Ford yesterday, went there just looking at a truck and ended up buying one. I was in and out with acouple of hours, they treated me great. I have bought several cars and trucks from them and they way they work with people, keeps me coming back

John S is the best 👌 👍 😍

My car buying experience was great. Our salesman Darrel Cahill found a vehicle that fit my list of requirements perfectly.

They did what they could, put in some extra work. Thought Id just go check out the vehicle, get a little info and test drive...but nooooo.Left with just what I wanted, another bill to pay...but an early birthday gift to myself as they managed to put me back on the road, so Im very grateful.Im already contemplating my next ride and if Mr. Wyatt is still there at that time, Ill be grateful with him as my dealer once again.Long story short I rarely give 5 stars, but they have plenty of room for that God willing. Hope your experience will be as comfortable as mine was.

I took my car in for a recall repair and oil change. Jim greeted me and took my info. He let me know what they were doing to my vehicle and asked if there was anything else I needed. I jokingly said, you can wash it. It was completed in a timely manner and I was thrilled when I picked up my car and it was squeaky clean. Jim went above and beyond because they were very busy. Great Customer Service!!! Jim is awsome!!!!

I bought a used 2017 from Darrell at Oxmoor Ford. I had a great experience from beginning to end. Darrell was an excellent salesman. I would definitely go back to Oxmoor Ford ffor future purches.

Really happy with my experience here, they really worked with me and helped me out with choosing the best option for buying my first new car!

Aaron was pleasant salesman and had same experience with sales manager plus finance manager was awesome as well! Good experience

I purchased a Brand new 2020 Lincoln Aviator, had for about 4 months. Tried to remote start last night and it wouldnt work. So I tried to manually start it and still wouldnt work. The door wouldnt shut, the lights wouldnt come on or the car. Not to mention it was freezing outside.Called Lincoln My Way and the representative was nice but completely inexperienced. Gave me the incorrect directions and, of course, nothing worked. So he transferred me and I another rep to arrange towing my car.Well, he was even worst. He kept asking me the same questions about 20 different ways. So if I tell you the car wont start then why are you asking me to turn the car on and put it in neutral. He just made matters worst. Finally got my tow setup and that was the end of that, so I thought.So I had it towed to the local Oxmoor Lincoln. First, the website said the service department was open on Sunday. Secondly, I called to get a loaner, per my warranty and the worthless extended warranty, and the Sales Manager tells me I have to wait till Monday because the Service Dept is closed. Mind you I have to work, with no damn car to drive in!!!I was beyond frustrated. First, that a brand expensive new car is a piece of junk!!! Then the representatives was not even a 2 star rating and the local dealership is a joke. I had a Chevy and my sales guy always made sure I had a loaner car. We didnt have to go through service and they brought it to you or picked you up. I pay all this money for NOTHING!!!! I will never buy another Lincoln EVER!!!

Oxmoor Ford works very hard and is always easy to reach so that he may answer any questions. Nothing but positive experiences at oxmoor Ford. Also Erik Apel is a delight.

Awesome experience from start to finish! My salesman was outstanding!!! Very personable, knowledgeable, and courteous with regards to my time. Showed up late Sunday evening but no rush to buy and made the whole experience very quick and easy!

Sandy is absolutely terrible! Wont even run the 2 second engine test. And wont help us out had a attitude the entire time we were talking to her. Shes the manager of service. They wouldnt even look up or warrenty. They wanted us to drop it off and leave it with no rental for 8+ days.

Great experience. Ray and Tray were awesome.

From our first text from an internet sales rep, Alyson, to our awesome salesman, Bryce, to the finance guy, Richard, to the insurance sales rep, our entire experience was top notch. It took them some time to locate the truck we wanted, and they did! Enormously happy!

Customer service was a solid 2/5. The girl who set the appointment over the phone was friendly and helpful and is the only reason for the stars. 2 hour wait time, car had been done for 30-40min before I was notified it being completed. The car was pulled inside the check in area when it was completed, then pulled right back outside where it sat until I was notified. Not one hello, except from the salesman who talked to me about trading my car in. You would think a nice dealership would be more on it. Won’t be returning.

Poor overall experience. Lack of customer centricity was my biggest concern. I never really felt welcomed or engaged. The salesman was personable but lacked attention to detail- omitting several details from our paperwork that nearly lead to significant increased cost out of our pocket. Our address and last names were spelled incorrectly on our financial documents given from the salesman to the finance associate. Upon discovery, the finance associate stated he was going to “write-up” the salesman. Which is fine, but didn’t need to be shared with a customer. Finance associate had to be reminded of Ford finance deals in the queue by the customer. Provided a 300% higher interest rate until I brought up the financing deal offered by Ford- again potentially causing more costs out of pocket for me. To summarize, poor experience, we got the car we wanted for the value we wanted- but getting from point A to point B was not optimal. I will not be returning.

Sales staff were friendly and very helpful.

Fantastic service! Barry/ Finance and John/ Sales Team were top notch. Knowledgeable, courteous, and very positive assisting with a difficult negative equity situation. Worked very hard for me and got the rate I was hoping for.Oxmoor customer on all future purchases!

Service and hospitality was great! Process went smoothly all the way from showing the car to price discussions to the payment process!

My girlfriend Recently purchased a 2017 Ford Explorer from Oxmoor in March 2021. We also purchased the “extended bumper to bumper warranty” at least thats how it was presented by Trey our salesman. After having the car for roughly less than a month we started having issues. Door seal coming off, back liftgate would not open, keyless entry pad on the side of the car came off while driving, and anytime you would go to fill the car with gas, the gas would over flow from out of the spout. After getting a date of July 5th to bring the car in for work and thinking since we just purchased this car and bought an extended warranty and with this clearly all manufacturers defects, it would be covered…nope not a single one! After having to call and check status multiple times, having to call ford ourselves (and them saying that would be dealer responsibility since it was “certified pre-owned” car), and our paperwork showing a “172 point inspection” (i think they missed 170 of those points”) being hung up on by Kenny in the service department…and now there service manager going out on vacation for this week. Absolutely nothing has been resolved with this car. So my fellow review readers, I would highly recommend taking your money else where to purchase a “certified pre-owned” or new Ford because if you have to deal with their service department….good luck!

Very friendly and honest staff. Had a Sales Rep named Bryce and he did all the muscle work for me. Drove 6 hrs to go see this truck and was not disappointed one bit. Description on the truck was excellent, exactly what I was looking for. Thanks again Bryce!

I loved Oxmoor Ford before I bought my beautiful new 2020 Escape there (her name is Pearl). The service department never disappoints and the guys inside do their best to make sure their customers walk away happy after a car buying experience. Aside from being good at their jobs, everyone I encountered along my buying experience at Oxmoor was just genuinely NICE and a good person!Tom helped me find the perfect car and worked hard to make sure I was completely happy with my purchase. Thank you, Tom and the Oxmoor team!

I just bought a certified used vehicle and I didn’t notice dent on driver side door. OXMOOR FLM Knew of the dent but didn’t bring it to my attention before purchase was completed. When I called the sales person after getting home with vehicle, he said the he saw the dent when he took the vehicle back for cleaning before turning the vehicle over to me. I would have fully expected a better response and the dealership to meet me halfway on a fix. No response. Very unhappy as im going to have to spend an additional $400-500 for the repair.

I recently purchased a Ford escape, and had an amazing experience. My salesperson Aaron Knott was awesome, and the whole team was very helpful. Thank you

Every staff member was excellent, with the exception of the sales representatives (the most important ones). If it wasnt because I needed to get a new car fast, I wouldnt bought it here. I came back with my wife (because she wanted a Ford and this was the closest and opened dealer) and the next sales representative was in the same attitude. Maybe they treated us differently and without importance because we are Hispanics. We went to another dealer and you could tell the difference. In that other dealer the sales representative took his time to explain every feature of the car, and even jumped in the car with us while we drove around and explainedmore things. This never happened at this Ford. They need to improve customer service, and maybe theyll sell more cars than they do. I bought a truck because I needed it, but definitely not because the sales representative did his job.

Took my car here for a factory recall, setting up my appointment was easy, everyone was nice. However when I went to pick up my car later that day, no one told me they had shut down (for the weather) and were unable to finish work on my car. So I showed up in the snow only to be turned away. Very disappointing that no one told me. I wouldnt recommend getting serviced here. But I did have a good car buying experience here afew years ago for what its worth.

Great experience. Very quick transaction. All done over text message

Wow very professional staff and extremely efficient. I will definitely recommend your ford dealership to all my friends and family. In addition, my used Ford Raptor was everything the sales staff said it was. Absolutely perfect. Thank you for such a great experience.

Fast and easy sales experience. Their service work is great too! Thanks Ray!

Steve Whittacker was awesome!

This was a great car buying experience!! Aaron did a great job helping us find the car that was perfect for our family and everyone we encountered was super helpful and nice! We left feeling like we got a good deal and the customer service was outstanding!! We drove over 2 hours to test drive a car and even though it is not the car we ended up purchasing, we are happy we made the trip because we love the Ford Explorer we chose! We would make the trip to shop with them again! Thank you Oxmoor Ford Lincoln!!

They were warm and welcoming and help me with all the questions and a great experience over all

If you are out car shopping I highly recommend Oxmoor and the salesman John Safi! He was amazing and we had a great experience.

I bought a ‘certified’ 2016 Ford Explorer from this dealership March 2018. I have had nothing but problems since day one! Shortly after I bought it, I had to take it back to have work done on the AC as it wasn’t working (remember this vehicle was supposed to be certified)…work was covered under warranty but it took them 2 different times to fix the leak. Fast forward to this week and my air stops working again…I take it to a repair shop locally that I have had do work on my other vehicles…he looks at it, puts Freon in it along with due to find the leak…easy leak to find because when Oxmoor ‘fixed’ it the first time the technician didn’t put a bolt back in where it should have been so the hose has been rubbing against the pulley all this time and finally destroyed the entire thing! Now I have a $650 repair bill for something that could have been prevented if the dealership had technicians that knew what they were doing. I will NEVER buy anything from Oxmoor Ford again nor will I ever recommend anyone buy from them!On a side note, my son also bought a certified used car from them and has had nothing but problems also. Save yourself the hassle and just go to Bill Collins Ford… that’s what I should’ve done in this case!

Scheduled an appointment to come in and discuss my end of lease terms. Walked in and was introduced to Clint Ratley as my salesperson. I explained how my last experience with another Ford dealership in the area was less than desirable. Clint had a mission to make my experience nothing but exceptional and he DID! Absolutely pleasure working with him and he was friendly, professional and easy to talk too. The sales management team was on the same par as Clint. Barry Priddy with finance was exceptional! He went above and beyond to make sure I got the best possible financing with Ford.This was the absolutely the best car buying experience Ive had in a long time! I highly recommend Oxmoor Ford.

2.5 hours....thats all it took for me to get into a new car. Best experience I have had at a dealership buying a car and this is my 4th car Ive bought. Great people, quick and knowledgeable.

Took my 06 F250 Powerstroke in for an oil change and to look it over with the works diesel inspection. Let me know what needed to be done now or soon. Friendly and helpful staff. Chuck Hunt was great. Only complaint I have is there was some oil on my hood and center console but I just wiped it off. Ill be back in 3k miles.Edit: So after having my truck back for a couple weeks, Ive noticed an increase in squealing noises under the hood. I just went out and checked this morning to see if I could see anything. Pretty sure the oil cap is supposed to be put back on after an oil change.... I cant believe the cap was still on the battery! There is also a ticking noise thats driving me crazy if I get on the throttle.

I have had a horrible experience so far. I traded in a car in January and bought a new car. I have had to come back several times to sign paperwork and each time the offer has changed, re: interest rates and payment amount. It is now April and my trade in is not paid for which is affecting my credit and my temporary tag has expired twice and I still have nothing to make payments on my new car.

I knew exactly what I was wanting, talked with Doug Kimmons and he did a search and looked for the truck with the options I wanted without success. He worked with me on building and ordering the truck and in a couple months later was in and out of the dealership with my truck. Was easiest vehicle purchase I have made.

Great experience, still can’t believe how easy and fast my experience was.

Excellent service from Moose. Will be back for my next vehicle!

Just bought a truck from Oxmoor Ford. Seth was my salesman. No pressure at all. In fact they bent over backwards to make sure I was happy with the truck. Great folks to work with and they were the only dealer within 150 miles that had the truck I wanted in inventory.

Friendly not so pushy service. Kept showing us cars until we found what we wanted. Thanks.

Great all around experience! See Darrell Cahill for your purchase very friendly went over and beyond!!

I love oxmoorford. They are the only Ford deals hip I will go to and my sales man Steve Whittaker was fabulous

Went in and worked with George as my husband just bought a truck from him in august... didn’t know if anything was gonna work as I was a decent amount upside down in my jeep but George got it worked out with little money down... great experience!

Ray Smith was personable and made my transaction(s) easy and stress free. I am a repeat customer and my experiences have been consistent. Kudos to Ray, his sales manager and the whole Oxmoor Team.

Excellent, personable service. Out of state trade in with new purchase from oxmoor was straightforward, thorough and timely. I would recommend them to anyone local and far. Our sales executive Steve was fantastic.

Doug Kimmons was phenomenal. Got everything I was looking for and then some. Great deal on a new Ranger

A wonderful dealership! As a first time car buyer, I wasnt quite sure how the process worked, and Seth was very helpful and friendly through the whole process! Oxmoor takes care of their customers and they are willing to work with them.

Most dealership service departments doesnt get very many kudos but today they took care of the customer. I ordered a part and already paid for it earlier. I wanted to use my Ford Rewards Points and get reimbursed for the original cost. The Parts dept could not do this process and instructed me to go to Service department. Brenton Stinkhorn was the service advisor who helped me. He was professional, courteous, didnt wait 30min to respond to me. He figured out the process and went over to parts to confirm information and gave me the 411 on the process once completed. Very pleasure guy to talk with thanks again Brenton for your help!

I took my 2017 Ford Explorer (they told me it was a 2014, which it is not) into Oxmoor Ford for oil change and tire rotation. They did the oil change, tire rotation, and then added an engine air filter. Nothing out of ordinary for your standard oil change request. Well instead of charging me $70 (that’s what I expected), they chargesd me $133. Absolutely ridiculous. They then proceeded to lose my car keys and once they thought they found them, they then couldn’t find my car (I ended up finding my car and the keys inside the Explorer). I WILL NEVER GO BACK TO THIS DEALERSHIP AGAIN!

Very attentive and professional atmosphere. Everyone from start to finish was some of the nicest folks. We will be back!

Excellent customer service. Our salesman, John Safi, was amazing. Great experience buying a truck! Highly recommend!