I went in after having a horrible experience at the other Verizon Location in town & Stephanie went above and beyond to make my experience pleasant. I called her to ask if she had certain accessories I needed for my daughter’s phone & she held them for me at the counter upon arrival. She was so courteous and helpful, she was extremely professional and assisted me as soon as I walked through the door. I would definitely recommend this location over the other one in town & I highly suggest you go to Stephanie for anything you may need. She was extremely kind and made me feel so welcomed. Thank you Stephanie, for your patience and amazing customer service!!

The mgr. STEPHANIE De Santiago was very pleasant informative and professional . She guided us thru the process with easy. Made are transactions so simple. Her staff also assisted us and we were very thankful that they were so polite and professional also.Thank youVerizon

I went in to Verizon to switch carriers and Stephanie made my experience extremely pleasant and convenient. She unlocked both my phones for me and made the whole process very easy. 100/10 would recommend everyone to go to this Russell Cellular Verizon location.

The staff especially the manager, was awesome, and called me when my new I-pad showed 2 weeks early, which was very appreciated. She hooked up all my gear, from screen protectors to changing my pass codes, excellent service . Highly recommended. Kevin. Spencer

Wonderful professional experience. Stephanie is knowledgeable and looking gor way to kindly offer suggestions.

Stephanie and Maggie were professional, helpful, friendly, and knowledgeable. I really appreciated their excellent customer service.

After going to a different Verizon retailer and literally getting the door shut in our face, we came to this store. Britney was nice, patient as we decided what phones and what upgrade plan we would go with. Layed it all out knowing we were just thinking about upgrading and not there to do it that day. When we came back a few days later Britney remember my daughter and myself and again was there to help us through the whole process. This is the only retailer I will go to from now on. Highly recommend

Excellent assistance selecting the right products for my phone I was treated kindly and with very close attention to all of my questions really appreciated the demonstration of how better to use my phone and I received very helpful suggestions to overcome some difficulties I was having with settings on the phone

Stephanie n Mar were very helpfulN professional..

Brittany was very helpful not only what she helpful to me she handled 3 to 4 other customers while she was helping me to help them with their situations because the towers were down and I understand that you know these things happens but she went over beyond to help me in the best way that she could to try to accomplish in get my Im service will then she did a great job which is a great asset to your company I wish you all the best Brittany and I hope to see you again Ill be stopping in periodic Lee M sure because Im not computer savvy..

Stephanie Is the BEST.. always so helpful, full of Energy and Also very understanding 😃 also has the ability to multitask very well handles 4-5 costumers at a time so quick 😳 and also Daisy lol

I went into the store after work because my phone that had been slowly falling apart completely died and I needed a replacement. The service was great and fast. Daisy, who helped me was super knowledgeable and friendly. She even helped me decide on a phone that fit the price range I wanted while still keeping the features I wanted. So again thank you for great customer service. ( side note the store was clean, the associates were masked and Maintained their distance and had hand sanitizers out in a few spots for customers to use)

I loved my experience here! First and foremost the girls have awesome customer service! Stephanie helped me get a new phone and my Apple Watch and I’m 100% satisfied! I couldn’t get into my FB and she helped me out l! Great service great environment! Super satisfied at this location! Would recommend anyone to come out here to get a new phone !

My experience at Verizon was great. Stephanie was an awesome customer service, she helped us with what we needed. I would recommend anyone to go to that store.

Stephanie was amazing. She helped us with all our needs. She was professional, well knowledgeable about all products and plans and fast. We left very happy with the help we received.

I had been with AT&T for quite some time now. Service was okay. Except going out on road trips I’d lose service. That was the most frustrating thing for me considering I use MAPS frequently and enjoy my music. I couldn’t accept or make phone calls. For the price I was paying, I thought I was getting the best. I recently decided to try out Verizon. The employee who worked with me told me great benefits and prices! I tried it out for a week. I went on a small trip the same route I used for AT&T. I couldn’t believe the reception that I got! Had I not came to this store and gotten the information I was provided, I’d definitely not be this satisfied! Employees were great, store was clean, and everything was fast and efficient. I’ve had no problems so far and I’m not regretting it! Thank you to great customer service! I will be recommending to other family and friends who’ve had similar issues. :)

Had such a great experience. The lady helped me pick such a great phone. I am truly happy with my decision.

The store is very nice & clean. Daisy was excellent in helping me with what I needed, she was very friendly & courteous. I would recommend the store to all my friends.

Thank you Stephanie you did such a fantastic job on setting up my phone finding all my old info from my phone that was stolen or lost rather thank you so very much thanks to you I could keep on working I love my iPhone 12

The very best serviceI love my accessories.Thank you so much for explaining to mehow my phone works.

She was very professional and very patient. She was bilingual as well and gave us a good experience!

I live in San Francisco and was visiting family in the area when I started to experience some cellular and phone issues. I knew this location was here because I used to live in the area but was always skeptical about going to these types of stores - safe to say, I’m glad I went. Stephanie was extremely helpful from the very start of the process. She asked me exactly what was going on and knew exactly how to handle the entire situation. I essentially let her become the driver and I was simply the backseat passenger. She was very thorough with everything she was doing, her explanations were very vivid, and her customer service skills were something that I was not expecting, in fact I was sort of shell shocked, but that’s just a testament as to who she is as a person. This store found a jewel. Thanks again, Stephanie.

I am a long-time Verizon customer. I use Verizon Russell Cellular because of the very helpful and polite staff. Recently, my cellphone was either stolen or lost and Stephanie has been so helpful in getting the lost/stolen cellphone disabled and getting me set up with a new cellphone. Every time I go in, even with face masks, everyone is so pleasant. I am so pleased with Stephanies help in my time of need, especially when I was quite shaken up about what to do. She knew exactly what to do and helped me through a very trying time. I recommend this Verizon location without question. THE BEST!!!

I dealt with daisy yesterday and she was very helpful and nice got me in and out with the best deal possible recommend going here to see daisy for help

Stephanie is amazing. Ive had problems for two weeks that Stephanie resolved in a couple hours. She showed concerns about my needs and went above and beyond her job by placing calls to customer service. I will Highly recommend Stephanie and her team to others.

I have been going to this location for the past 3 years. All the staff that work at this location are friendly and knowledgeable in the service and devices they provide. They do not limit themselves to help out with any issues one may have with devices. We appreciate them for their great customer service and for setting us up with a plan and devices that best fits our business needs.

The women who work at this location are very helpful and knowledgeable of all promotions going on, the devices, and plans. They even helped me set up my phone and answered some of my app questions. They really take there time and explain things throughly. I’m comforted knowing I’m getting the best service. Kudos to this Verizon location. Keep up the great work!

This place is great!!! I had such a horrible experience at the other verizon location, this is the only verizon store I will visit in Los Banos. Great staff is helpful and knowledgeable. I highly recommend this location.

Daisy was every helpful and gave good customer service. She knew product knowledge... friendly n kind

Service was extremely on point, I had daisy help me set up my dads phone. She answered all our questions with a big smile never looked annoyed or bothered by anything we asked. Really nice and clean store as well we will definitely be coming back!

I love this location! The ladies that work here are very knowledgeable of the products and plans and go out of their way to make sure you fully understand all the pricing and plans! They always greet me when I enter the store and I love that I can go to them with any question or concern regarding my phone and bill.

Stephanie and her team are always helpful. I was passing thorugh on business and they were able to assist me with my issues. Definently a great store with well versed employees. A shining star for Verizon.

You are all awesome! Youre very helpful, polite, and very knowledgeable about what benefits us as customers. Best store in town

This verizon location was very awesome. The ladies had great customer service and were very helpful. Ill definitely be coming back in more often.

Went in for a couple questions and the girl, Daisy, was super helpful! Their customer service alone is fantastic! Would definitely recommend going here

The customer service is great and made things very simple. They were very clear with their pricing and plans and did their best to give me the best plans for me. Stephanie was wonderful and amazingly helpful!

This place is very welcoming and great customer service. Really great environment by the employees. Also super helpful manger. Explains things very well.

Daisy was very helpful and made sure I got what I wanted! Definitely will be going back to her!

Instead of driving to Turlock or Modesto I will specifically come here because of the customer service. The ladies that helped me had me in and out in such a short and sweet timely matter. Definitely coming back!

Maggie Castaneda I think her name was.. well she was great! She answered all my questions and was super patient with us and was super fast at answering our questions.

Ladies there are very helpful and were able to answer all the questions I had. The manager provided the best customer service I’ve experienced in a while!

Best customer service I’ve ever experienced!! Definitely recommend this location.

Love this location! Thank you for all of your help Stephanie. You were awesome. Highly recommend this location

Great service! I was in between At&t and Verizon plans and went to this location with questions. I left a happy customer with an awesome phone plan, thanks girls :)

Awesome store! Super clean & the workers were very helpful.

Absolutely love this location & all the sales associates. They were extremely helpful and super polite . If I could give them 10 stars I would ! ⭐️ ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️

Hands down the best customer service I’ve ever experienced. The rep greeted me as soon as I walked in through the door and was ready to help me with my problem. I’ve been wanting to switch over to an iPhone but was iffy about the prices but the rep broke down the promo for me in a way that was easy for me to understand. Will always come back to this Verizon for any issue I have. They’re the best.

These employees were SOOO very helpful. Pleasant and encouraging. You are blessed to have them.

Amazing experience at this location! Amazing helpful staff with great customer service. This is my new go to store. Thank you!

Greatly satisfying with the service at this location all professionals very knowledgeable an friendly answer every question I had recommended the right device for me so helpful even after I made my Purchase I highly recommend this location over any other thank you for all your help.

Quick service and fast. Very detailed with plans and even answered questions regarding what cdma and gsm meant for my unlocked phone and why I couldnt use one over there. Stephanie I believe was her name that helped me, greeted me with a smile as soon as I walked in and very friendly!

They are really helpful there.

I had great customer service at this location, they greeted me with a smile on their face and were very friendly.

Amazing customer service !! Friendly, always with a smile and if you need anything Margarita is the girl to ask! Recommend this place to anyone !!

This lady name Maggie help me she’s helpful I’m coming back for sure

Great customer service! They go above and beyond to assist you in any issues you may have with your devices or billing.

This establishment is way better than the Verizon off of west Pacheco, better service all around. I’m very grateful for this lovely staff

I appreciate the staff, their always friendly, welcoming, and all around great workers. Thanks Steph for all your help, keep up the great job.

They charge extra for non-Verizon customers! Ridiculous!

Great service every time Ive had to go in to upgrade my phone or deal with issues

Some of the best customer I’ve encountered! I believe the girl’s name was Maggie and she was great!

Love my girls here! Stephanie and Maggie are the best, they always take care of me.

The customer service was exceptional. Now days, it’s rare to find good customer service.

Super friendly and very helpful! Will be sending family and friends over!

The girls that helped me today were so helpful, professional and friendly!! I will be back and would recommend them to all my family and friends!! Best Verizon experience yet!!

My family and I went into this store after having a bad experience with T-mobile.I was greeted by all three of the girls with smiling and welcoming faces .One in particular was Maggie she explained everything in great detail.I was still a little hesitant because I just knew it would be a hassle to transfer everything but the girls reassured me it wouldn’t take long and sure enough it didn’t..I love the service you guys gave me and you guys are now my go to store

I had originally gone to the Verizon store by target, long story short it was HORRIBLE! I really needed help so I drove to the one by Panda Express. I was expecting the same poor customer service.....but I was WRONG!The girls there are the smartest and most honest girls at any Verizon store Ive ever been to! Making this store MY TO GO TO! Thanks Maggie & Steph 👍

Excellent very helpful ! With the help for my favorite rep Keana Im leaving extremely comfortable thank you Keana and Verizon for taking the time out to help me

The employees are very helpful I highly recommend. Also its a very clean store

Amazing staff, amazing, clean and efficent store. Thank you ladies for all of your help!

The staff are very polite, knowledgeable and professional, and ready to answer any questions.

Went in today to the store at 2140 east Pacheco blvd. Keana gave excellent customer service!

When I came to Verizon (Ensignal) in Los Banos I was greated with the best customer service I have ever experienced. Stephanie and Margarita were the best customer service representatives I have ever encounteres. Los Banos Little League and the communities youth Thank You tremendously !!!!Go Team Steph and Margarita !

Me and my grandkids love coming here! The girls there are so nice and they help me with all my problemsEveryone needs to go check them out!

Thank stephanie for all your help!! I love this store

Keana..........Great customer srevice!!

Great customer service. Thanks Keana!

Great staff! Extremely friendly and knowledgeable!

Oh hey yea yea Verizon is the bomb. But this shop in particular has the nicest sweetest employees ever love it clean and efficient

Great service...always pleased with the service at this store

QUICK AND FRIENDLY

Outstanding Service and Wonderful Staff!

Amazing customer service, and a very professional environment!

The staff are friendly and very polite.

Excellent Company, Awesome Staff!

Friendly Service and great rep.

Stephanie is awesome, very helpful and knowledgeable.

I love coming to this location

Maggie was so helpful and knowledgeable

Great Customer service from Maggie

Great service

Perfect customer service by far

Great customer service!

Great customer service!!

Great service!

Everything went smoothly

Great customer service

Friendly service and prompt.

Amazing customer service

Great customer service!!!!