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Hollywood DJ
934 E 11th St, Los Angeles, CA 90021, United States
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Hollywood DJ
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Ch
Review №1

Best customer service ever. Found the best price on a product here too, 25% chraper. Once in a while a company goes above and beyond to follow up and although a product was received new with a few missing screws and pieces, Hollywood DJ continued to follow up and find a better-then-acceptable-solution. They contacted the manufacturer and got everything sent to me.Thanks for being great!

K
Review №2

Wow! What service from Hollywood DJ!I called them to check stock on an item that everyone else was back ordered on. Not only did they have this item in stock, but they shipped it the same day! I was able to gift it to my son the VERY NEXT DAY!Now that’s how you make a a customer HAPPY!Thank you!

Ed
Review №3

Just wanted to let you guys know your service and communication is everything! I have purchased lots of equipment from other companies throughout all these years. I bought a decksaver cover for my pioneer S11 mixer about a month ago. One thing that I’m big on is communicating with me about when my item will arrive. I understood it was a preorder item but you guys always sent me emails keeping me updated with what was happening and loved that!During this pandemic i know its tuff trying to communicate with your guys customers about equipment. You guys are doing such a phenomenal job. You don’t get that service with other companies. You guys will now be my go to company for all my DJ needs. Thank you for the communication and actually caring about your customers. I received my cover today. You guys are the best! Thank you Alan!

Su
Review №4

Ordered a product online and never got a tracking info for a week and when I finally called them I was told the item is backordered. They should have let me know if the item was out of stock in the first place, and putting it on backorder instead of cancelling didn’t make any sense either.

JU
Review №5

POOR. F- . No emailed Receipt. Had to call back for my tracking number. Sold me a part I didnt ask for. Then gonna tell me to find someone to install the Wrong part. Now wont answer the phone to return the part.If not in LA dont order nothing online from these folks.

Ch
Review №6

They work under another name, Hollywood Guitar on Reverb.com They listed an item with free shipping that I purchased and paid for, after a week of messaging them for a status they just said it was gonna cost me an additional $200 in shipping and before I could even reply they cancelled my order and never replied back to me with why they just cancelled my order. This company is just a drop ship middleman.

Pi
Review №7

Worst service I ever had. Wasted my time for 2 hours, gave me wrong information. Staff and manager have no idea what they are doing. I hope change is made soon, Avoid this store.

MA
Review №8

Excellent Service,! The shipping arroces just in one day The product that needed with the Best price i found all over the Web and an amazing adicional discount for my first buy !! Without no doubt one Of the Best dj gear Shop Thanks Adam and all the team at Hollywood Dj!

Cl
Review №9

Great customer service. I accidentally ordered the wrong item online. I contacted customer service via email and I received a response immediately. They provided me guidance in replacing the item with the correct product. I received the product within a few days through Fedex. Thank you very much!

Al
Review №10

Alan is the coolest cat around! His prices are the best! He is one cool stand up guy! Highly recommend Hollywood DJ got all your DJ needs.

Da
Review №11

I purchased an item from another retailer who shall remain unnamed only to find out AFTER they processed my order that said item was 90 days backordered, which their website failed to specify. This is where Hollywood DJ comes in...Hollywood DJ informed me that they had two of this item in stock and ready to ship. I placed my order through their website but unfortunately due to some sort of glitch, most likely due to every dj in North America ordering the same item as me at the same time, I missed out. 😩Along came Allan...Allan is apparently Hollywood DJs lord and savior. He spoke with me personally on the phone, told me that he would keep my personal information handy and if one became available he would let me know immediately... which is EXACTLY what happened.Allan contacted me on a Saturday, immediately notifying me that he had my item. When I returned his call, he explained to me that he was able to not only to procure this item, but that he personally put it in his office to assure its safe keeping until he heard from me. He then gave me his personal cell number and said to contact him personally if there were any issues during the ordering process. I am now patiently awaiting its arrival.Ladies and gentlemen, THIS is customer service at its finest! Hollywood DJ has a customer for life! And as far as Allan goes, they should send him on an all expense paid vacation to wherever he chooses!Thanks Allan and Hollywood DJ, youre the BEST!!!

Lo
Review №12

Very good service. Allan didnt have the Mic I needed, and he promised to have it the next day. And he did! Very awesome thanks..

Je
Review №13

Alan went above and beyond in my purchase.Excellent communication before and after sale - really helpful and took the time to answers all my questions.Great experience, highly recommended

Kr
Review №14

Alan provided excellent customer service, going above and beyond to fulfill an order before Christmas. Much appreciated!

to
Review №15

Alan and Alex went above and beyond in my purchase of some gear.They could not have been more helpful and patient with my many questions.Great experience, highly recommended. A+++++

By
Review №16

Wanted to purchase an Odyssey Rack 18 U for Drum Mics, so I called Odyssey directly. Nice gentleman there directed me to Hollywood DJ. Called Hollywood and they setup a Will Call Pick Up at the Odyssey factory. Then they threw in a discount as well. Couldnt have gone smoother, thanks guys...

Ju
Review №17

They are are the best selection out there if they dont have it there theyll get it. Allan know his dj equipment and what best suits your needs. Great job Allen

Tr
Review №18

Fast delivery! Alan special ordered a Vox BC112 Vox Guitar Cabinet for me and it arrived in 2 days! The Celestion 12 rips through the mix but is still warm and pairs perfectly with the Vox VTX150. The VTX150 was always a little thin sounding with the built in speaker and I had no idea how much better it could sound. I wish I would have purchased this extra speaker a long time ago!It’s refreshing to deal with a business that delivers what they promise. Allan the owner is super helpful, great guy. Definitely shopping here again.

Fl
Review №19

This store is great! I had amazing customer service and found what I needed even though it was out of season. ☺️

Al
Review №20

Good honest Staff, knowledgeable and well stocked up. They offered us warranty plus gave me a discount. Totally a happy customer right here

Br
Review №21

Best prices in town for all auto and Dj equipments.

Jo
Review №22

Quick and professional service, they got everything you need for your DJ business!

Ch
Review №23

Allan is the man!!! Great dude, expansive inventory, full knowledge of products, great prices!!

Ed
Review №24

Chatted with someone online, was super friendly and very much easy to deal with during the Covid-19 pandemic! Order placed and received the item the following day in Canada! Kudos for the outstanding customer service!

du
Review №25

Why do business online when youre completely incapable of answering emails. Trying to find out whats going on with my purchase.

Ja
Review №26

Incompetent business. Why do you even bother running a website where you cant even bother to reply back a single email? Is your time more important than mine? Never again----------------------------------------------------------------------------------------edit- they finally cancelled the order- upgraded to 3 stars

Na
Review №27

I must admit, Hollywood DJ has helped me reach to my potential. They always have what I need and not to mention they also saved me money with their great prices. Their staff are the best! Great service and expertise. Need I say more? Thank you so much!

Ta
Review №28

I live in Pensacola, Florida. My band suggested that I get the highly effective and popular Behringer EQ700 pedal to dial in a great sound, so I looked online for one. Every store (including Amazon) was out of stock, except for Hollywood DJ. I bought the pedal from them, then got a call from Alan (store manager) the next day that they were also out of stock. However, thankfully they still had the display model. Allen offered the display pedal for $25 as opposed to the original $30 store price. This was 2 weeks ago; the pedal arrived today and I am thrilled! I will definitely buy my equipment from Hollywood DJ again and I highly recommend them to all musicians! Alan was very friendly and timely!

Vi
Review №29

I really like this place pretty awesome, I buy all my sound gear here and the prices are great too. Got to really locate it really good on your map application to find this place but easy to get there.

Ed
Review №30

Amazing place to shop for DJ equipment. Quality and prompt customer service and great prices! I couldnt ask for more!! The website is so easy and convenient to use for browsing and purchases! Thank you Hollywood DJ for the quality customer service experience and products!! I will definitely come back! :)

Ma
Review №31

Beware something is fishy...So i ordered a b-52 at-412 speaker cab, it said it was in stock and the shipping was free. so i ordered it and when i tried to track it, it hadnt been sent yet. so i called and was told they had it but it didnt get shipped because i have to pay 100 dollars for shipping, even though it said free shipping. they didnt send any sort of notification to tell us that, just let me wait. it was a guy who spoke really bad English, and looking at one of the replies from the seller here on the Google reviews, he doesnt know how to talk right either. he says a industry standard.... its an industry standard. these are people who cant even use the right pronunciations that we learned in elementary school, that we are giving money to. they were even too lazy to use spell checker.There are all kinds of fine print that you dont know about, until its too late.Bottom line is, Order somewhere else, somewhere with people that can talk to you like adults, not like a poorly educated children.I gave it 2 stars because i was able to cancel the order with no added charges (so far anyway).

Pa
Review №32

4th time trying to get some up lights and a led bar light and they never help me.

Tr
Review №33

I would recommend Hollywood DJ because you can get things done in a short span of time with no quality compromise. I am really amazed with the service provided by workers. Thanks for quick service.

Pe
Review №34

It was amazed with the quality of DJ system i booked on rent for my party. They came on time and even extended the party hours without any trouble. I would like to book it again for my next parties. Thanks for quality services.

Ji
Review №35

I have had mixed experiences with Hollywood DJ-I have ordered from them twice and I have received what I ordered so I guess that is a plus. The first time I ordered I was supposed to get free shipping but I did not. I actually had to call them to find out why the product hadnt shipped yet and it was at that time that they told me I had to pay about $20 more for shipping. I said okay because I really wanted the item. A few days after paying the shipping fee I received shipping confirmation.Later, I needed another of the same item but I wanted a different color. I ordered it, the price was higher this time but the shipping was free. It took about 10 days to get a shipping confirmation and eventually I received the item. The color of the item was darker than it appeared in the pictures and I didnt like it for my rig so I emailed them inquiring a return. I never heard back. After a few days I called them and requested a return or exchange and they told me that it was a made to order item and they dont accept returns on those items per the returns page on the website. So here is where the biggest problem lies. The product page does not mention that the item is not returnable/ made to order and the return page doesnt say anything about made to order items anyways. The product page actually states that the product should ship the next day- this was not true either time that I ordered the product.Had I know that it wasnt returnable I probably would have ordered the same exact color that I previously purchased because I knew it was a winner.-poor and inconsistent communication-poorly written return policy-misleading product descriptions and shipping promisesIt seems like they want to please but at the same time it seems like they dont completely have their act together.

Ha
Review №36

This Pro Audio shop has everything a DJ or Audio engineer could want. The owners are very customer oriented. I love this place. Id spend money here every day if I could! Thank you Allen.

Ri
Review №37

Over charge my card $1000. Heck naw!!!

To
Review №38

I been buying all my equipment @ Hollywood DJ for the past 12 years and always found the best prices with friendly staff.I never had a problem with any of the equipment and they are always willing to work with your budget. I recommend Hollywood DJ 100% to everyone looking for the best price,quality and the lates DJ equipment if they don’t have it on stock they will get it for you and still at the best price in the market. I don’t got to any other store to purchase any DJ equipment because I always will find everything I need with Hollywood DJ

Ar
Review №39

Highly recommended!! I rented the DJ system for my party. I was super duper hit. Thanks once again Hollywood DJ for making my party memorable.

Jo
Review №40

Tried to place order on the new Hollywood DJ website, but my login wouldnt work. Travis worked with me over 2 days to find the problem and fix it. He even sent me a discount coupon code for my efforts. I like that kind of good service.

Is
Review №41

Worst DJ Store ever. Latin Power is wayy better. These guys couldnt fix my Bass speaker. they took 3 months with it to only return it worst than it was before. They used Chinese parts for my JBL PRX, it still doesnt work - now they wont refund me some money back. Waste of time and money.

Ad
Review №42

Its very nice place to chill, good quality and the staffs are very friendly i love it !

Ya
Review №43

Liars. They Try to sale a item that the price was not the item I wanted. $300With out installation.

jo
Review №44

I made an order. not sent me email traking number ... I tried to communicate via email but not answered me, it took more than 15 days. until I got on the phone. simply they told me that my products were not in stock. and they were going to cancel my order. good fine. I am with my money back.

pe
Review №45

Stock is not accurate. Check multiple times before going because there is a lack of communication.

Th
Review №46

Its a great place to have fun at.Great spot to kick it

Al
Review №47

Always great and friendly service. Alex is the best employee.

Al
Review №48

Great staff, they had my kit ready when I arrived and gave me great competitive prices. Highly recommended for all your DJ requirements

Jo
Review №49

I have been a customer here for more than 12 years and I still come here for all of my DJ needs. This place is hands down the best place for great prices. Ask for Allan when your their, hell make sure to hook you up!

Da
Review №50

Awesome.. i got 10% off and free shipping. I am very happy with the service...

Sa
Review №51

Awesomeness.. Great product line, fantastic service

Fr
Review №52

Man this place has almost everything what I need for my DJ equipment and studio needs, I highly recommended everyone to go shop at this store.

Sh
Review №53

Tried to give Hollywood DJ Equipment another chance. Same issue as before -- ordered an item, paid for the item, and item never shipped. I had to contact them to find out the item isnt in stock and probably wont be in the future. Initially, I emailed them for support but didnt receive a reply. I decided to call them and, they offered to cancel the order. That doesnt assuage any of the frustration. I wouldnt recommend Hollywood DJ Equipment to anyone.

Ra
Review №54

Is not good helping

ro
Review №55

Ask for Allen. He will help you out to the best he can! He only stocks the best brands and will beat almost any ones prices! Dont trust anyone else!

st
Review №56

They help me out owner was chill the prices varied so far pretty good going there personally in person was great they showes me there new light room, it is a warehouse and and shows they are a working warehouse just wished the had like a better showroom and more visible to like comsumers that dont go online

Mi
Review №57

It is easy for someone to have a great experence once, but for someone to have a great experience more than 5 times is outstanding. The people that run this ship are incredable. Great pricing and customer service. VERY FAST shipping. This is a very happy customer that will be doing business with Hollywood DJ for a long time!!Thanks, Mike

Al
Review №58

Base Amp (CRUNCH) 1000 Watts $70

Fa
Review №59

Very nice service. Good quality and original brand of Dj Equipment that i received. Thanku so much

An
Review №60

These guy are really dedicated to making your dj experience very doable. Who wants to go to guitar center everytime. You will be good goin here more.

Br
Review №61

I mean the got some stuff you need but nothing new its old... I saw a am/FM Walkman now that should say something.

Sh
Review №62

One of the best DJ Equipment store in CA. One in all stop at low prices. Great work keep it up.

He
Review №63

They are very attentive to customer needs

ro
Review №64

Allan,Alex are cool as hell and always willing to open boxes so you can se quality

Ch
Review №65

Hollywood DJ was easy to find and easy to deal with. I was running late for work and wanted to pick up a pair of monitors before getting there. I parked my car in the red zone and ran inside, asked for the product and within 3-5 mins had my new Mackie Cr4s that no one else had and was out. They have my money

AA
Review №66

They always take care of me, for whatever I need musically. best spot in LA

Yu
Review №67

I came to Hollywood DJ a few days ago to buy some new controllersI was very happy to see how the stuff helped me with every request I had and the service was outstandingIm sure that I will buy there again next time Ill be in LAThank you very much Hollywood DJ and to your amazing stuff.

Jo
Review №68

Very accommodating found what I needed at a good price.

Be
Review №69

Their customer service is very good. Nice, polite, informational, and courteous.

An
Review №70

Good place to shop for Dj equipment very friendly good customer service reasonable prices

Lo
Review №71

Best Store to get you #dj #djequipment best prices online service financing available

RE
Review №72

Good prices cool deal

El
Review №73

Awesome place thank u julian

Vi
Review №74

Great Customer service and decent prices👌👌

Fe
Review №75

The only reason I love Hollywood DJ is their lowest price with first day order shipment. Thanks team.

An
Review №76

Just Recently bought a Epsilon Dj Controller from Hollywood DJ! Great Service! Would come back again! Recommend to all DJs.

wa
Review №77

The best prices on town and great customer service I have bought all my dj equipment here at Hollywood dj hustle free from lights to speaker cables great quality, I dj calimix recomend this store 110% if you are looking for quality and good prices go see my friend Allan he will take care of you.

Dj
Review №78

This is the best place to get your Dj gear.

DJ
Review №79

Hollywooddj is always been the place to go for all of my DJ needs thank you guys for being nice and helpful keep it up

Ne
Review №80

Fast and good service....Good prices too.

Ar
Review №81

Im a female Dj, Los Angeles native recently moved to South Carolina and needed a basic DJ system. I ordered a Dj Package and they contacted me immediately to let me know that one item was out of stock and Allan quickly resolved the situation and upgraded my equipment at no extra cost. Once I received my package, I ran into a problem installing the system since Im a beginner so I called the store and Allan did an amazing job on helping me via phone. Fast shipping, knowledgable staff and fantastic customer service. I definitely recommend this store to everyone.

Lu
Review №82

I have been shopping at hollywood dj for over eight years now. They have always taken care of me. Best prices best gear best service. Thank you.

Ja
Review №83

Best DJ equipment provider in Los Angles with great quality products

Fa
Review №84

I love buying from Allen & Hollywood DJ. He always gives me the best prices & he is super cool to deal with. I saw him at the 2014 Las Vegas DJ show & he gave me a great deal on the Chauvet Nimbus & a pair of skrim king speaker skirts. Whether its in person or online, let Allen earn your business & you will be a customer for life. Fabian, Beverly Hills DJ Company

SO
Review №85

Great service n prices

Be
Review №86

Listens to what his customers want to accomplish with their lighting needs. We are repeat clients and value his special customer service.

Ro
Review №87

I been getting gear here since 2001, and they always have the newest gear before anyone else gets it, I got the Rane 62 two weeks before it came out and now I got my DDJ-SZ before anyone, and for a discounted price too. Alan is one of the best sales person I know, they even help me get a PA system for the school I work at. If you need any type of gear for bands, DJs, or whatever you need to go here, ask for Alan.

Be
Review №88

Attempted to order the new Pioneed DDJ-SZ through this site. Preordered it and was told that they would be in stock 3/25. Checked their Facebook page on 3/25 and they even have a post stating the product is In Stock!. So just to be sure I call their toll-free number to confirm they are in-stock and will be shipping out today. Much to my surprise, Im told the product is NOT in-stock, despite preordering it and it being announced on their Facebook site. When I questioned this discrepancy with the customer service rep, Im told sir, Im not involved with the facebook page so I cant speak to that. That product is not in stock. Once told that, I requested my order be cancelled.My suggestion for Hollywood DJ: get your social media person in sync with the person answering the phones.My suggestion for anyone considering purchasing from this merchant: AVOID! They are advertising product as in-stock when it isnt, and cant even keep their story straight on inventory. Disorganized and quite frankly dishonest.

Ro
Review №89

Javier is awesome! Great customer service!

Gu
Review №90

ANYONE CAN PLACE A REVIEW HERE EVEN THEIR NEXT DOORS COMPETITION...AFRAID IM NOT THEM... AND I AM THE BEARER OF NEWS..I WENT IN AND THEY TRIED SELLING TO ME FOR FAR MORE THAN ONLINE PRICES..THIS GUYS TRY TO RIP YOU OFF MORE THAN A GUITAR CENTER.... I DONT HAVE A BETTER OPTION TO WHERE RECCOMEND YOU ...BUT IF YOU DO GO IN... YOU HAVE BEEN WARNED!!~~~DONT SAY I DIDNT TOLD YOU SO

Fr
Review №91

My boy Allen from Hollywood dj hook me with the DDJ sz. Thanks Allen

Mi
Review №92

Allen and the guys at HDJ always hook it up!

Ce
Review №93

Very nice service

JO
Review №94

Hollywood DJ has the best quality on professional lighthing and audio with the best prices

Ed
Review №95

Alan is the best. Come here for all music needs.

J
Review №96

Offered 13% coupon via email and when used for a couple of Alto Professional Trouper, they cancelled without notified. I called a couple of day after purchase, then I knew they cancel the transaction. They said I was notified via email which I never received. When I told I was upset how they handled the purchase, the CS said that was my opinion with arrogant tone. That was the first time and last last one time I order from them!

Ma
Review №97

Hollywood DJ is easy to find things that I need for audio systems with no time, you get that help right away assist, the only thing just the parking, but you can still park right in front of the store youre going to shop.

Lu
Review №98

All in one DJ supply store. I got everything i need at once place.

Da
Review №99

One of the Dj warehouses where I can find someOf the Dj equipment that I like for less money 👍

J-
Review №100

My new DJ Equipment go-to in the Los Angeles area

Information
100 Photos
100 Comments
4.1 Rating
  • Address:934 E 11th St, Los Angeles, CA 90021, United States
  • Site:https://hollywooddj.com/
  • Phone:+1 800-700-4542
Categories
  • Musical instrument store
  • DJ supply store
  • Stage lighting equipment supplier
Working hours
  • Monday:9AM–6PM
  • Tuesday:9AM–6PM
  • Wednesday:9AM–6PM
  • Thursday:9AM–6PM
  • Friday:9AM–6PM
  • Saturday:9AM–5PM
  • Sunday:9AM–5PM
Service options
  • Curbside pickup:Yes
  • Online estimates:Yes
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Onsite services:Yes
  • Same-day delivery:Yes
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
  • Staff required to disinfect surfaces between visits:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Assembly service:Yes
  • Repair services:Yes
  • Service guarantee:Yes
Amenities
  • Wi-Fi:Yes
Planning
  • Quick visit:Yes
  • LGBTQ friendly:Yes
Payments
  • Debit cards:Yes
  • Credit cards:Yes
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