Yes, real life Brothers own and operate this Pawn Shop to the Stars and real stars do come in. Ive known them for years...Community All-Stars, working to make the world...just a little better for everyone.Unusual, one-of-a-kind treasures can be found...and purchased.Youre welcome to come in and browse. Nice people!
Absolutely terrible. It was the worst treatment I have ever received at a pawn shop. GO SOMEWHERE ELSE if you want to be treated like a human being.My boyfriend and I went in this morning. There were four people working and a few patrons. After explaining that we recently moved across the country and needed some extra cash, they had the nerve to make fun of us IN FRONT OF OTHER CUSTOMERS while three different workers passed us off to each other. It was our second time going to this pawn shop; my boyfriend tried to buy a bike that they were asking a ridiculous price for. The owner told him it was so high because he doesnt get enough bikes and always needs them. Today we brought a bike in and he looked and said what the hell do you think Im going to do with a bike? He then proceeded to try to tell me that a sapphire ring I brought in had a lower gold content than it is stamped with. It is an estate piece that Ive had evaluated and appraised by two separate jewelers, so I know he was lying. If youve read this far, then PLEASE be smart enough to go somewhere else. Theyre all jerks.
If youve ever thought going to a pawn shop was a seedy proposition then the owners of this one will totally change your ideas about pawn shops. Both Rudy and Ernie are so kind and happy to always see you and help you to accomplish your objectives. I have been going there for years and are the only pawn shop I go to because they make me feel important no matter what my circumstances. Brothers Collateral will definitely help you and open your eyes and confidence in dealing with pawn shops.
This shop is top notch. Today I had the pleasure of selling a broach and chain to Ernest and from start to finish the experience was nothing but class. I asked around other shops before going to Brothers Collateral Loans and they offered me the best price for my item. Turns out they have been here since 1978 which is nuts and speaks to their crew and credibility! Look forward to doing more business with these guys in the future.
Brothers collateral loans is by far the best place to go when youre in need of quality service, quality items and fast cash. Weather you need to buy or sell something their team will do their best to give you more bang for your buck! I trust this place entirely only showed nothing but integrity! Dont believe me see it for yourself.
This is hands down the best experience I have EVER had getting a loan from a pawn shop. They are beyond nice, more than fair and genuinely focused on customer service. I won’t ever go anywhere else. Thanks again guys. -Ariel
My husband and I have been customers of Brothers for 10+ years. We continue to do business with them as they are always friendly, honest, fair and treat us with respect; being honest about the fair market value of any items we are considering pawning or selling. They have helped us more than once when we were in-between paychecks or needed money for unexpected expenses; providing a sense of security in knowing that we can always come to an agreement that works for both parties! We also have bought a number of collectibles and gifts, each one was in excellent condition and a fair price. They also offer layaway. You do not need to go any where else!
As a touring musician who needs to pay his rent every couple of months, Rudy and Ernest, and Cameron are by far the fairest, nicest, best deal in town. I can always count on a fair deal, and they have always taken very good care of my guitars.I highly recommend Brothers Collateral over every other place in town
Very friendly, fun people. Enjoyable atmosphere. Impressive store. Nice items to choose from. Come in and make a deal. ENJOY!
Whether its gold or musical instruments I have always been treated with dignity and respect, and always have received a fair price for a loan. I highly recommend this business to anyone. Leah, Ernie & everyone there are friendly and very reasonable.
I have been dealing with Brothers collateral a for many years. They are an amazing team that helped me a lot. I would recommend their business to everybody. The make you feel great and are always there when you need them.10+
Been dealing with them for years. They offer a convenient service of short term low interest loans which always come in handy when times are tough. They always try to work any kind of deal for any product you bring in. They also have a good selection of watches / jewelry. Very friendly and trustworthy place to do business.
Great service and fair prices. Ive bought some great music gear there and sold gold and silver for always a fair price. Big E is the best! Thank you!
I have been to numerous pawn shops being a musician for so many years.Brothers Collateral Loans are the very best in the business. The service and energy from all of the wonderful people that work there is incredible.Five Stars they are....Music Planet Inc
Ive never felt like I was at a friendly pawn shop until I went to Brothers! These people are friendly, cool & totally eager to make the sale! Ive always been taken care of by Ernie & their team & anytime I needed anything they were eager to find it for me.
Great customer service and super nice! A great little family owned establishment. Lots of cute and unique finds :)
Great service, nice people, excellent deals. Ive been buying for the past 25 years. And always happy!!!
Wonderful jewelry & watches. Ask if you dont see what you want, sometimes they have fabulous pieces in the back. I always leave happy.
Excellent service and the staff are knowledgable friendly people.Will definitely make them a regular stop!Great selection of various items too, specially musical instruments
Love those guys so honest so caring...and they loan you money and give you chances to keep your belongings.. Love the Brothers and there Mom...thanks for ten years of Consistency!
Brothers collateral is a great business a great asset to the community and they have been a blessing to me and my family for many many years come down and see them support them and they will support you.
Theyre fair minded and respectful and I enjoy coming here. Hands down the best pawn shop in L.A.
I have been a long time customer and have always been treated very well. Ive always received the best service and have purchased high quality jewelry. I always go back to Brothers Collateral.
Great store for valued items. Excellent price. Friendly service.
I just love this place. Been a customer for a very long time. Ernie, Rudy and their staff are wonderful.
This place is the only place I would ever trust my things. They are always great to me and all of our friends... they treat us like family. Doooo it!
As soon as I walk in it almost feels like Disneyland with the wonderful music, and the customer service is great. Love this place.
I love brothers collateral they are honest upfront and an awesome place and I trust nobody else but them.
Very friendly and fair. Wonderful staff and kind people who treat you with dignity. Highly recommended.
Very kind, very helpful. Amazing selection of art, jewelry, and more 💙
The ABSOLUTE BEST pawn shop in Hollywood - & the COOLEST DUDES IN HOLLYWOOD AS WELL!!!!
Ive been coming here for the last 15 years and I love everyone here they are also nice specially Cameron very handsome gentleman you need a loan come to them
Ernest was a pure joy everybody should check this place out have a beautiful day
Ernie is the nicest person you will ever meet and he can take care of you no matter what your needs are
Always great service and respect.Great place for unique gifts.
The owner and sales people did a great deal, and the experience was FUN!
Great experience! Warm and friendly, not your average Pawn Shop. Highly recommended
Brothers Collateral is a first-class pawn shop with high quality goods and very experienced and helpful staff. The Brothers in the name isnt just for show, it really is run by two brothers, Rudy and Ernie. Ive dealt with both of them before and they were quite knowledgable about a wide range of goods. Rudy mentioned that his father was also a pawn broker, so this really is a family tradition, and they treat their reputation and customer satisfaction as top priorities. They also have a great selection of guitars and other instruments. Its located very close to Hollywood so when Im in that area its easy to swing by.I am interested in classic electronics (like 1950s radios) and Rudy had seemingly encyclopedic knowledge on that subject. I ended up buying a 1950s West German radio that Rudy brought out of the back room, suggesting that I take a look at it after Id told him what I was interested in. We negotiated over a price and it was a fair and pleasant experience, no hard sell or aggressive tactics, like Ive expereiced at some other places. Ive also bought some jewelry there as a gift on more than one occassion, and always left a happy customer. Whenever I need to use a pawn shop this is definitely my go to place.
I live in the North East Valley and I drive the distance to Brothers, its worth it! I have been visiting Rudy and Ernie Gintel (the brothers) for over 20 years, and IMHO this is without a doubt the best pawn shop in LA. Great assortment of guitars, amps and collectibles...and of course that amazing display of jewelry and watches. Friendly and informative, and always something new to see...and their prices are good too.Huell Howser did an episode on Brothers, #1714, interesting to learn that the shop started with their dad and mom...and mom Shirley still does the books!
Awesome place Ernest was the coolest!! Definitely will come back to purchase!
Amazing people. Best of LA in Hollywood
Great jewelry! Excellent customer service!
Amazing crew of people and the service is excellent.
They had me drive 2 hours for an item that they didn’t have. And when I got there they said, “they tried calling” when I received no calls or messages.
Great customer service, very helpful. Always top dollar. 👍🏼
Ive been a customer since high school, and they came to my rescue when I got kidney cancer and gave me top dollar for my loan.i purchased many awesome items at a fantastic price.
Awesome jewelry & watches; great prices!
Great place!! Very helpful staff!
Absoultey such a rude owner who only cares about his brand and not the people
My favorite spot for gift shopping! Bea Bea is so helpful and knowledgeable!!!
Ernie And Rudy, Both Brothers Helped me and went the 9 Yards when my wife was very sick, and I was in need for a loan with compassion !Brothers Collateral came through 100% !
Theyre really great! 👏
Great business and very friendly staff
NCIS LA filming locationWas used in episode 21 that served as focal point and shooting for episode......
Great selection, nice service!
The mother is awesome!!
Always awesome!!
Absolutely horrible