Oh my goodness the Pavilions store on Melrose and Vine is magnificent. The customer service is great! If they have something you need its fresh. If you have a request they can get it immediately. The facility is clean. The parking lot is clean, its just a pleasant experience. Ive very happy with the Deli. The items are made to perfection. The selection of projects is really good. The staff is consistently attentive and receptive. Go to this location, you will enjoy the experience.
Look for: Usually well stocked with friendly and helpful clerks.The clerks do a great job. I got a box for my shipping needs once from a nice clerk. Some places like Target dont give you their boxes. Thanks Pavils.Location: Tons of parking.Drawbacks: The Panda inside needs to improve the food quality.
This grocery chain location is well kept with visually appealing displays, although they do well visually and in atmosphere, the selection seems to be a little bit lacking. They seem to carry very particular brands.Parking is generally good and easy, no garage or payment.The staff is friendly enough. Hot bar serves tasty food and it has a Panda Express inside as well as a pharmacy that opens after 10 am.Their prices are on the expensive side. Make sure to use a rewards phone number upon checkout or prepare to pay a lot more.The surrounding area is a bit sketchy, lots of homeless folks who can be mentally unstable and hostile. It’s not too dangerous, but stay alert and lock your car and don’t get too close to anyone who looks rather unstable.Lots of studios around the area but it’s a drag to walk there.PRO TIP (especially to anyone traveling or just moved here ) use a rewards phone number or else you’ll end up paying quite a bit extra money.The rewards program is free and only takes a few minutes to set up if you don’t have one
Great store in a good location. The store feels comfortable to walk through and the displays make everything easy to find. Theres a Panda Express at the entrance, which is descent. The hot foods and Deli section is great but the bakery doesnt have much to offer. The meat and seafood section is good and you can find descent prices. The produce is a bit expensive but you will get quality fruit. Lanes are long sometimes but self-checkout is faster. Never any issues with parking.
Just went here to pick up some cereal. They do have a Starbucks in there but they dont do the type of drink I like to drink. Its a limited selection. Although pavilions has a lot its really really overpriced.
Anything is available in a single store. I always visit this place because I can find fairly priced items there. New veggies and meat were on sale. The mood was also good because the shows were not overcrowded. This establishment comes highly recommended from me.
Had to unload at the restroom, they were so accommodating. What a relief to have a nearby Pavilions when you got to take a dump. 5 stars!
No Whole Foods,but very big. Impressive selections, produce and meats for something in downtown Hollywood.
Wait on line to pay take at least 35 minutes is crazy food is more spencil the Ralphs
This site appeals to me even with its diverse marketing strategies and good quality! Their commodities never cease to wow me! This food shop comes highly recommended by my entire family!
This store was so large and welcoming that you could quickly find what you were looking for. Their cashier was very polite and pleasant. The prices were reasonable. Ill be here again and again.
Service at the bakery is poor. We were ignored for almost 15 minutes while we waited on the 2 persons behind the counter take care of another customer who was ordering what sounded like a very complicated cake.It would have been nice if one of them would at least say that they will get to us as soon as they finish.It just sounded like they need a lot of customer service training and we felt like they were incredulous to us.The other person sounded like he was incapable to taking this order and needed to consult with his colleague on all aspects of the order.
I still do my food shopping here. As seen in this picture, they had both dry and wet goods. There will be no more wasting time going to another grocery store. Anything you need to cook a meal is available here.
Great fresh produce. The fish departmentlooks very clean and fresh. Store is kept spotless. Friendly staff everywhere.I love the atmosphere. Wonderful store.
They have good products but you can get them elsewhere. The prices are too high & they are very crazy about checkout lines. Customers must stand in 1 giant line waiting to be called to a register.🙄😓😏
Very handy in Hancock park good service and quality
I had a nice time shopping here and left with some beautiful memories. Their clients are courteous and considerate. The products accuracy, as well as its pricing, is astounding. Thank you so much for what youve done.
Quality of food has dropped. Rusted lettuce bags, moldy fruits/vegetables, and flies inside bags of bread loafs. Costa going up, and quality going down. Used to be my favorite store to shop.
Ive been coming here to shop almost 10years now, has everything I need and plus I get 10 cents off chevron gas for every $100 I spend. Very well maintained market clean floors.
Good prices very clean organize a nice people
Great service and good variety of food/drinks.
Awesome place to pick up IPAs and Steaks
I love this store! It was extremely super clean, and they had every plant based product that I was looking for in the moment. Customer service is also not too shabby. Every time I look for something and couldnt find it, the team was more than willing to assist me find what I was looking for.
They are not the cheapest but you can assure that the product was all good and branded. This organization gets a five-star ranking. Thank you so much, and we hope to see you again soon.
Always well stocked. Always clean and secure
All I can say is the double chocolate fudge cake is to die for I will make this 20 minute drive once a month just to get a slice
Very nice people and clean store
Great selection, clean store and friendly staff!
Pavilions always has nice and fresh food. Store is always clean and the employees are nice
I love Pavilions they have a very large variety of cookies, breads, meat, groceries, cleaning stuff, dog food, cake, all ready cooked food, etc. But i have to said it is a little bit expensive than most large groceries stores if you have that money ignore my comment and just have fun at Pavilions.
I feel like Pavilions is always busy. But they have everything you need. I usually come here for the fresh flowers.
Restroom is in the back left hand side of the store past the double doors. Thank me later
Store is clean. Usually well stocked. A little pricey compared to other grocery chains. Staff is helpful. And it has a Panda Express inside thats good.
Better than Vons.
The cashiers with a very good service..love pavilion😘😍
The aisles are vacant- what is there looks... sad.Don’t head to the self checkout with a large load, (I did it bc there was a long line at their only open register) and they were all over me and my items. “Did you scan both of those?” Like super not what I want when i’m grocery shopping.
2 does mean that the place were bad. I just think that this place, can be more helpful and friendly. Its clean.
Great picked up some fresh vegetables
Great shopping store very clean nice staff everyone is very polite the prices are on the higher end.
Probably the worst stocked Pavilions in LA. The staff is also complete trash--rude and pretentious. Avoid this place unless the only thing youre shopping for is aggravation.
This store has consistently had wide range of productsAmazing produce, everyone is very helpful and friendly. Ive been shopping here for 15 years.
Went here to get Lobster tails and King Crab Legs for my Super Gumbo. Caught the tails on sale. Gooood Eating!
The jeans that I brought from here has a good quality. Even my sister admired the design for it is unique. They have also different styles of shoes. I bought one pair also for my brother. He was so happy for it was so nice. I will recommend this place to everyone! Thank you so much for the accommodating staff!
They actually have very fast Wi-Fi
Their employees are courteous and helpful. The merchandise quality is topnotch, and the prices are rock bottom. Im a fan for life. We love this shop and will go back when we can!
All I did was use their bathroom but the store was clean and staff were friendly. :)
Its not like the one in West Hollywood but still a good grocery store. I stop every morning for a burrito. I love AMANDA, great customer service. Management should know that shes great.
Super clean and stockedAlways good buys
I have never had any concerns, bad experiences, or unhappy moments when shopping at this grocery shop, no matter which one of the locations. Their employees are courteous and helpful. The merchandise quality is topnotch, and the prices are rock bottom. Im a fan for life. We love this shop and will go back when we can!
The Customer service is excellent!
The worst Starbucks I have ever been to. The employee was rude and refused to put sugar or cream in my drink. I have never been treated so badly at a Starbucks.
Deli department is great! They have variety and their staff is friendly. Shout out to Jared, Hes definitely your go to guy if you have any questions or concerns and hes always super nice, helpful, and friendly.
A great place to shop. Well trained staff. Very helpful.
I LOVE PAVILIONS/VONS/ALBERTSONS. I REALLY ENJOYED MY SHOPPING TRIP TO THIS PAVILIONS, AS WELL AS MY PURCHASE FROM STARBUCKS EARLIER.LOVE YOU BOTH. FIVE STARS FROM ME. TRUST AND BELIEVE, I WILL BE RETURNING TO SHOP AGAIN AT THIS LOCATION, MELROSE AVE AND VINE STREET.💞💞💞💞💞💞💞💞💞💞💞💞💞💞💞💞💞💞💞💞💞💞💞💞💞💞🐨👧🏽
Nice and clean. Fresh food also..been to plenty of grocery stores..this one is far the best.
Clean. Checkers are very friendly and kind willing to smile through their mask and take the time to ask you how your day is. Starbucks inside so you can get your coffee on the way out it’s a great one stop shop for me!
Good selection of alcohols. Meat prices are a bit much and the lines can take forever, even for the self checkout.
All staff and customers wear a mask get, correctly without complaint. The vibe is chill. In produce today, I had 3 people helping me find something. Unheard of service!
Everyone who works here has always been so helpful! The Western Union cashiers especially have been THE BEST!
They obviously care about presentation and customer satisfaction. I highly recommend this place to everyone.
Delicious food!
I always go to vons / pavilions. Its the best at night when I need to grab a quick bite like a whole rotisserie chicken and a can soda. The Starbucks is okay here too. :)
It has a starbucks!
Good range & friendly, helpful staff. Prices are quite high but good discounts with a pavilions card.
A place that you can find everything you need for your groceries shopping..
This grocery stores awesome- great produce section, great in grocery meal options, just great
Sushi is really good here
Clean, not too pricey, helpful customer service. Plus the deli its right on the money. I suggest the white potato salad. Believe it or not (as long as you come around lunch time) the deli Caesar salad is my favorite caesar in the neighborhood.
Just a bit frustrated from an incident here last week.I ordered Fish Oil Pills online for pickup.I go to pick them up and see that the expiration date is before my last 90 day batch that I purchased at Target. Not expired, jut not as fresh.So I walk over to the shelf and see that they have the same Fish Oil with the same bar code dated 1 year fresher!I take that container up to the front and ask them if they can just swap the two bottles our because I want the fresher one?Both the clerk and her supervisor refused! It was the same exact Pills, not a single difference other than the expiration date.The clerk told me that the procedure is to wait at least 24 hours and return the fish oil and then order again and hope to get the fresher one off the shelf.My frustration was growing so much I just walked out before I was going to let someone have it and cause a scene.Tomorrow what I am going to do is visit the store first and arrange all the fresh bottles toward the front and push the older ones to the rear. Then I will order online again and prey that they pick one in front. I will then know if they are intentionally trying to pawn off the old stuff on delivery and online order people if I get another old one.And I will then return the old one I picked up last week.Big time wasting headache that could have been solved immediately at pickup last week.
Its my favorite grocery store. They always have what i want for a fair price.
Super cool place
Please do not patronize businesses that treat people this way.I was pulled out of a long line after a long wait, when standing is excruciating for me. I lost my place, and was too exhausted to complete my order due to a serious condition.The supervisor in charge could not have cared less, and the manager on site who finally came out after staff lied and redirected me to the store supervisor didnt care either.Unbelievable that places like this are even allowed to operate. I risked a lot to come here for critical needs, with my wheelchair, and lost hours because i trusted the positive reviews here. Do not make my mistake, I will have to spend further time speaking to corporate and filing all relevant complaints.
Like shopping here feel like home people here nice
Love this branch! Bakery is amazing. However, during these Covid days you want to go shopping as early as possible. Otherwise you will be standing in a line outside the store, just to get in.
Place was good. Not so crowded in this holiday day, face mask required and great service
As always store is clean and organized, employees are friendly. My new favorite market
Always love coming back here! Everything you need at your own home is under one roof. Being in this place gives you a nice feeling because everything you see inside was so good and well-stocked. The service staff was attentive and it has an accessible location which is very convenient for me. Highly recommended grocery shop!
Its not bad, but vegans beware... I swear this store only stocks vegan products because they have to lol. Every vegan section in the store (freezer dessert section, freezer dinner/protein section, non-dairy milks/creamers section, vegan deli section near produce) are criminally understocked and just plain out of stock. Ive visited plenty of times and only managed to grab the same oatmilk twice because theyre just always out, in different ways. And its easy to see the contrast between these sections and the non-vegan ones, since usually theyre side by side. Cmon now, its LA, I dont have this problem at any other store in the city. Whoever manages stock needs to figure this out. Might update this review with photos sometime to prove my point 🤣That being said everything else is perfectly fine, including employees, covid safety, etc. So Ill give credit where credits due. Just work on the vegan sections please... Its embarrassing
Great customer service.
Its one of my favorite stores.
The best store you can find every thing good
One of the best meat selections and quality. I also LOVE the service at the meat counter!!!
They got all type of stuff there perfect place to go to in the area
Decent store. Pretty small for its location. Staff are always kind and helpful though.
Ordered a wonderful two layer birthday cake. For $20- you cant go wrong. I chose the white cake with german chocolate exterior. DELICIOUS!
Associates are helpful, friendly, and courteous. Store is clean, carts sanitized regularly.
Excellent service five stars 🌟
Love the self-checkout and the really nice staff 👍
I asked for 1/3 of a pound of salad at the deli and the deli clerk gave me 0.7 lbs. I asked for three or four potato wedges and he gave me nearly a dozen. I asked for one healthy breaded chicken tender and he gave me two. I am talking about the Central and Los Feliz Glendale location. They caused me to pay $15 for what I requested that should have cost me half of that.
Great food good service security followed us around the store but you know wwww
Meets all your supermarket needs, and conveniently located with multiple entrances to the parking lot. COVID compliant.
Quality store. Upscale prices.